Reach your audience with a

SharePoint mobile appMallory O’Connor – Practice Lead, Customer and Member Portals

Dan Helmer – Service Delivery ManagerHabanero Consulting Group

mallory o’connorPractice Lead, Customer and Member Portals

Hello

dan helmerService Delivery Manager

About Habanero

We are passionate about helping people and organizations thrive.

We believe that ...

EmployeePortals

MemberPortals

and intranets and extranets

CustomerPortalsand websites

Employee experiences

Customer experiences

=

Exceptional Amazing

Employee experiences

=

Exceptional Amazing

Customer experiences

Reach your audience with a SharePoint mobile app

reviewapproachesfor mobile experiences SchoolLink

insights

casestudy

Goals for today

thingsto consider

data and feedback

initialoutcomes

Let’s refresh on approaches to mobile experiences

Selecting a mobile approach

Delivery timelines

Available budget

Development / sustainment

capacity

Business objectives

Nature of content /

functionality

Anticipated user

scenarios

Mobile Requirements

Mobile Web

Dedicated Mobile Site

Responsive Site

Mobile App

Native App

iOS Android Windows Blackberry

Hybrid App

PhoneGap Titanium

Mobile decision tree

Smart Phone Devices- iPhone- Android smartphone- Windows smartphone- Blackberry smartphone

Tablet Devices- iPad& iPad Mini- Android Tablet- Microsoft Surface

iOS 5, iOS 6 Gingerbread, Ice Cream Sandwich

WP7, WP8OS 5.x , OS 6.0+

Hybrid Devices- Galaxy Note

mobile web vs. mobile app

Mobile experiences consumed via a local device browser

(i.e. Safari)

Mobile experiences consumed via specific app downloaded from an OS marketplace

(i.e. App Store, Google Play, Windows Store)

Mobile development approaches

Mobile Web

Mobile App

1. Dedicated mobile site

2. Responsive site

3. Native app

4. SharePoint 2013 native app

5. Hybrid framework app

Dedicated mobile site

Responsive site

Desktop Tablet Phone

Native apps

SharePoint 2013native apps

Hybrid framework app

Wrap your app with an open source framework

Deploy to multiple OS platforms

Case study:SchoolLink

A little background:Surrey School District

Vancouver

Vancouver

Surrey

70,000

Primary, secondary and adult education students

130 +

Schools, learning centres and programs

328 km2

Largest school district in British Columbia

900+

Content authors across school and district staff

Why a mobile app?

Sources:ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013

Sources:ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013

Smartphone usage: 2013

181.4In 2013 million smartphone users in the United States

That’s of the entire population

57.3%

Sources:ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013

Smartphone usage: 2017

222.4By 2017, that will increase to

Or of the entire population67.8%

million

Mobile traffic to the District

Mobile traffic to the District

of mobile traffic87%

Crumpled notice syndrome

Good existing content

Designprinciples

Technologychoice

How we got started

Identifyaudience

Establishscope

What’s relevant to me? What do I have to know about? What would disrupt my day?

Credit:iStockPhoto

— Parents at the Surrey School District

Goals:

Improve communications with parents

Goals:

Establish a first step into mobile (iOS)

Today

Goals:

Leverage existing SharePoint content and authoring process

Goals:

Use existing skillsets for design, development and maintenance

Goals:

Build for extensibility and growth

Demo

A quick note aboutiOS6 vs iOS7

Outcomes

4,500

Installs in the App store

60,000

Push notifications in September

I downloaded your new SchoolLink app when I first read about it in our local paper.

The information that gets sent out is great and I feel more connected to what's happening at my childrens' schools -especially my son who is in high school.

— Parent of two students, Surrey School District

December

Considerations

Same content, new context

Coach authors on themobile experience

Be mindful of notifications

Plan launch strategies

Soft launch with pilot group

Official launch: Sept 2013

Technical considerations

Working with anexisting solution

From website to app

Architecture

Special announcements

News and announcements

Featured story

SharePoint lists

School data listApp Webservice

Schooldata

nightly

Urban Airship

Event receiverson inserton updateon delete

Device / OSconsiderations

Device and OS considerations

Operating System Devices OS Version Speed

3GLTE

Networked

Working with PhoneGap

Wrap your app with an open source framework

Deploy to multiple OS platforms

iOS ecosystem

3 things to take away

Complex landscape – but there’s a just right approach.

Mobile second can be ok too.

You can extend SharePoint content to mobile apps.

Educate. Plan. Pilot.

Questions?

Resources

•http://phonegap.com

•http://urbanairship.com

•https://testflightapp.com

Get in touchmallory o’connorPractice Lead, Customer and Member Portals

604.709.6201 x114

moconnor@habaneroconsulting.com

604.709.6201 x254

dhelmer@habaneroconsulting.com

dan helmerService Delivery Manager

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