Service Doesn’t End at the SaleHas it happened to you? A vendor works hard to get the sale, and then…crickets.

Cue tumbleweed. You were the highest priority for sales—and

suddenly you’re the lowest for the customer service team.

At Cornerstone OnDemand, our commitment to you doesn’t end with the sale; it truly begins. Helping you fully utilize Cornerstone’s solutions to cultivate a skilled, engaged workforce—

your biggest asset in facing challenges ahead—starts with our comprehensive utilization,

engagement, and client satisfaction model. This model helps us ensure your success in

talent management at every phase, and at every step of the way, it begins with you.

With Cornerstone, your healthcare organization gets a talent

management partner that is:

Truly aligned with healthcare. Our alignment with healthcare ensures you get the benefit of industry-

specific best practices. Whether it’s rolling out ICD-10 trainings in the most

efficient manner or merging existing talent management practices with

those of acquired hospitals, our team has helped our healthcare clients

through these talent hurdles and is here for you as well.

Actively working toward healthcare special interests. Cornerstone maintains active affiliations with

healthcare special interest groups. This not only

ensures our awareness of current healthcare issues

and regulation changes but helps us advocate

for healthcare talent management needs through

product development and consulting services.

Committed to driving product improvements based on your feedback. Cornerstone is known for our receptivity to client

suggestions, a key driver in our continual innovation.

Ongoing dialogue with healthcare clients helps

us fully understand healthcare industry talent

management needs—and results in powerful product

advancements. Case in point, when a healthcare

client needed a way to observe, track, and report

on clinical performance in real time, Cornerstone

created Observation Checklist, a bedside tool that

enables users to measure competencies on the job

through the use of mobile devices.

Compliance driven. The ability to meet compliance regulations is

key for many industries—but none more so than

healthcare. After all, a lack of compliance threatens

not just bottom lines but patient health. While

Cornerstone’s unified system drives learning

and reporting key metrics for Joint Commission

audits, our integrated knowledge of healthcare

requirements means we can guide your compliance

strategies to ensure you meet regulations, spend

less time doing so, and with far less paperwork.

Passionate about client care. Cornerstone’s client care team not only helps you

establish your talent management process and

strategy but also helps execute your long-term

talent management strategies by optimizing your

use of solutions, creating workflow adaptations, and

providing resources.

Experienced in talent management issues across multiple industries. Specialization is great—if you’re a surgeon or an

accountant. But when it comes to talent management,

providers that only focus on the healthcare industry

often have tunnel vision. Because Cornerstone

works with a wide variety of industries, we see the

big picture view when it comes to solving talent

management issues. This means you get the benefit

of best practices that are both targeted to healthcare

and those that are truly universal.

Ready to work at your pace. Our agenda is your agenda. If you’re ready to start

with the whole package, we can help you integrate

and plan across all phases of the employee lifecycle,

including recruiting and onboarding, learning and

development, performance management, and

succession. Starting simply is also an option: we can

help you develop a recruiting strategy or standalone

learning plan. While Cornerstone modules work

seamlessly together, they’re equally powerful as

standalone solutions.

csod-healthcare-tipsheet--9/2014© 2014 Cornerstone OnDemand, Inc. All Rights Reserved.

Cornerstone OnDemand is a leader in cloud-based applications for talent management. Our solutions help organizations recruit, train, manage and connect their employees, empowering their people and increasing workforce productivity. To learn more, visit cornerstoneondemand.com/healthcare.