SAP Business ByDesign for Professional Services

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SAP Business ByDesign helps you attain better client service with better margins. Even moreover, through this presentation we will address how you can ensure your business has the right people on the right projects, increases client satisfaction and retention, and drives services efficiency.

Transcript of SAP Business ByDesign for Professional Services

  • 1.SAP Business ByDesignfor Professional Services firmsBetter client service, better margins

2. Legal DisclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed without thepermission of SAP. This presentation is not subject to your license agreement or any other service or subscriptionagreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any relatedpresentation, or to develop or release any functionality mentioned therein. This document, or any related presentationand SAPs strategy and possible future developments, products and or platforms directions and functionality are allsubject to change and may be changed by SAP at any time for any reason without notice. The information in thisdocument is not a commitment, promise or legal obligation to deliver any material, code or functionality. This documentis provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties ofmerchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes andmay not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, exceptif such damages were caused by SAPs willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2011 SAP AG. All rights reserved. 2 3. Challenges of Professional Services firmsMeeting the key challenges facing growing Professional Services firms To plan and maintain an Have the right people on the right projects overview of our projects, Increase client satisfaction and retention we need easy-to-use Drive services efficiency functions and simple reporting utilities. Thats exactly whatMore StandardSAP Business ByDesign offers along with anClear Visibility Automated Utilization Resource on-demand concept that Better reduces our IT costs. More Claudia Grebe, Executive Board Member, Music Message 4. Are your systems holding you back?If you answer more than two questionswith No, you should consider anintegrated solution. Are your spreadsheets up to date withyour accounting system? Do you know the current status of yourprojects? Are you delivering consistently to arepeatable plan? Can you see who is available for a task? Can you measure performance, cost andtimelines accross all projects? Are bills being sent in a timely way? 2011 SAP AG. All rights reserved.4 5. Remove Your Barriers of Inadequate Software with anIntegrated SolutionSAP Business ByDesign AnalyticsMobilityprovides a single, affordable Employeesintegrated system to helpyou run your whole businessmore efficiently. SupplierManagementFinanceSAP Business ByDesign is the Projectsandonly solution that supports aManagedfull range of enterprise resource Servicesplanning processes includingComplianceAdaptabilityproject management anddata analysis.Time andClient Expense ManagementPatrick Israel,Managing Director,Ageto ServicesSecurity 6. SAP Business ByDesign is an Integrated ProfessionalServices Business solutionFocus on your business issues at every stage of the professional services lifecycle helping you to run better and more profitably1. Plan and monitor2. Optimize YourIncrease profitability Your businessCustomer1 2Relations Overall ObjectiveProfessionalServices 5. Bill Yourservices5 Lifecycle 33. Manage Your Sales Efficiency Reduce costs44. Plan, execute and monitor Your Service delivery 7. 1. Plan and Monitor Your Service BusinessGet the visibility you need to plan andmonitor your firms performance effectively Project profitabilityand revenues Resource utilization Gross profit analysis Sales and financial Client satisfactionplanning Supplier performance Sales-related costs Liquidity All standard reports are easy to adapt and personalize Fast and up-to-date information analytics driven by in-memory technology 2011 SAP AG. All rights reserved.7 8. 2. Increase Your Client Relationships Focus campaigns, leads andopportunities consistently Integrate Customer RelationshipManagement frommarketing, through projects tofinance Complete 360 view of clients helpsto focus on the right things andleads to higher customersatisfaction Transparency through dashboardsand reports on profitable projectsand clients services 2011 SAP AG. All rights reserved. 8 9. 3. Sell Efficiency Easily create sales quotes or sales orders and projects as follow-up activity ofan opportunity Flexible definition of services: Services can be fix-price or based on time andmaterial, delivered project-based or managed services Automate revenue recognition based on predefined rules Create long-term customer relationships with service contracts 2011 SAP AG. All rights reserved.9 10. 4. Plan, Execute and Monitor Your Service Delivery Project-based service delivery Seamless flow from the salesorder to project. Project planning, structuring andstaffing of employees andcontractors with graphical tools Resource visibility withinteractive availability calendar andutilization reports Time and expense capture viamobile devices 2011 SAP AG. All rights reserved.10 11. 5. Bill Services Fast and Accurately Flexible billing of fix-price andtime and material based services Automated creation of invoiceproposals based on billing plansor milestones Seamless integration toFinancials with open itemprocessing, incoming paymentsand dunning Monitoring of actual vs. plannedcosts and revenues 2011 SAP AG. All rights reserved.11 12. Quick, cost effective transparent implementationSAP Business ByDesign offers fast, reliable implementation and minimumdisruption to your day-to-day business.We were delighted whenImplement in weeks, not monthsthe deployment wasconsolidated from threephases into one and took ScopeStarter Pack SAP Best half the time we and AdaptApproach Practicesexpected. Avoids complex Fixed scope, Instant adoption customizationtemplatedof world-classLiao Yuruo, and programmingimplementation ofmanagement General Manager, Doerscore functionality and controls 13. Customers love the results To plan and maintain an SAP Business ByDesign overview of our projects,provides a single, affordable we need easy-to-useintegrated system to help functions and simple you run your whole business reporting utilities. more efficiently. Thats exactly what SAP Business ByDesignSAP Business ByDesign is the offers along with an only solution that supports a on-demand concept that full range of enterprise resource reduces our IT costs. planning processes includingproject management and Claudia Grebe, data analysis. Executive Board Member, Music MessagePatrick Israel,Managing Director,Ageto Services 2011 SAP AG. All rights reserved. 14 14. Thank You!Visit SAP Business ByDesign at