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ROLE OF AN OFFICER IN BANK/ BRANCH

WHAT IS THE DIFFERENCE BETWEEN BANKING INSTITUTION &

OTHER INSTITUTIONS / DEPARTMENTS ?

•BANK IS A COMMERCIAL ORGANISATION

FOLLOWS CERTAIN SPECIFIC ACCOUNTING PROCEDURES

•OUR BANK IS PUBLIC SECTOR BANK / GOVERNMENT OF

INDIA UNDERTAKING

WE DO BUSINESS OF DEVELOPMENT BANKING•BANKS DEAL WITH PUBLIC MONEY

•BANKING INDUSTRY IS A SERVICE INDUSTRY

•BANKING IS BUSINESS TO BE HANDLED WITH DUE

SERIOUSNESS

‘ YOU ARE IN HOT SEAT ’

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ROLE OF AN OFFICER

IT IS THE BEST JOB IN THE WORLD , IF YOU LIKE DOING IT.IT IS THE WORST,

IF YOU DO NOT.

•KNOW YOUR SUPERIOR’S RESPONSIBILITIES

•KNOW YOUR OWN RESPONSIBILITIES

•KNOW YOUR SUBORDINATE’S RESPONSIBILITIES

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ROLE OF AN OFFICER CATEGORISATION OF BRANCHES 292/2010

Sr.No

Category of Branches

Proposed Ctageorization NormsBusinees Criteria Incumbency

1 Small Branch Upto <Rs.8 crore (excluding U/M) JMGS I

2 Medium Branch Rs.8 to >30Crore / U/Metro UPTO 5 MMGS II

3 Large Branch Rs.30 to >100Crore & average advances Rs.10 crores and above

MMGS III

4 Very Large Branch Rs.100 to > Rs.250 Crore 7 average advances Rs.25 crore and above

SMGSIV

5 Exceptionally Large Branch

Rs.250 crore and above & aver age advances Rs.50 crore &above

SMGS V

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ROLE OF AN OFFICER MANUAL OF INSTRUCTIONS IT IS CODE BOOK / RULE BOOK GIVING THE

INSTRUCTIONS / INFORMATION OF PROCEDURES AND PRACTICES PRESCRIBED BY THE BANK

LATEST EDITION BROUGHT OUT IN THE YEAR 2006

VOLUME I : CREDIT POLICY AND PROCEDUREVOLUME II :CREDIT CONCEPTS AND PRACTICESVOLUME III : PRIORITY SECTOR ADVANCES VOLUME IV : NPA MANAGEMENT VOLUME V : BRANCH MANAGEMENT VOLUME VI :ACCOUNTING CONCEPTSVOLUME VII : DEPOSITS

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ROLE OF AN OFFICER

ROLE OF AN OFFICER IS STIPULATED IN MANUAL OF INSTRUCTIONS VOLUME – V

THE ASSISTANT MANAGERS AND OFFICERS IN JMGS – I ARE BOTH THE FOUNDATION

AND PILLARS OF THE BRANCH MANAGEMENT ARCHITECTURE

STRUCTURE.THEY FORM THE MAIN SUPPORT TO THE

BRANCH MANAGEMENT IN ALL ASPECTS OF THE BUSINESS DEVELOPMENT AND

INTERNAL CONTROL.

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ROLE OF AN OFFICER

THE ROLE AND RESPONSIBILITIES OF THESE OFFICERS MAY VARY DEPENDING ON FACTORS LIKE

SIZE OF THE BRANCH, STAFF STRENGTH, NATURE OF BUSINESS ETC.GENERALLY WORK IS CATEGORISED INTO

THREE AREASOPERATIONAL CREDIT MANAGEMENT GENERAL ADMINISTRATION &

DEVELOPMENT

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ROLE OF AN OFFICER

OPERATIONS

1.CHECKING VERIFYING ALL VOUCHERS, ADVICES, STATEMENTS,DEMAND DRAFTS, BILLS AND BOOKS OF ACCOUNTS.

2.TAKING APPROPRIATE DOCUMENTS, PAPERS FOR ALL TRANSACTIONS ABIDING BY KYC NORMS.

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ROLE OF AN OFFICER OPERATIONS

4.INFORMING BRANCH MANAGER ABOUT SUSPICIOUS NATURE OF TRANSACTIONS.

5.ENSURING PROPER CONTROL OVER STATIONERY ITEMS IN GENERAL AND SECURITY ITEMS IN PARTICULAR.

6.KEEPING ALL ACCOUNTS TALLIED.

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CREDIT MANAGEMENT1.OBTAINING RELEVANT LOAN

APPLICATION FORMS AND INFORMATION FOR APPRAISAL AND FOLLOW UP OF LOANS.

2.SCRUTINISING / PROCESSING OF CREDIT PROPOSALS FOR SANCTION BY BM / RO.

3.ENSURE OBTAINING OF THE CORRECT AND REQUIRED LOAN DOCUMENTS DULY EXECUTED BY THE BORROWER/S.

4.KEEPING DOCUMENTS IN FORCE BY OBTAINING AODs.

5.APPLYING CORRECT RATE OF INTEREST.

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CREDIT MANAGEMENT6.KEEPING TRACK OF RECOVERY OF

INSTALMENTS AND INTEREST.7.PERIODIC INSPECTION OF STOCKS/

ASSETS HYPOTHECTAED TO THE BANK.8.PRESENTING BILLS FOR ACCEPTANCE,

DIARISING /ADVISING DUE DATE THEREOF.

9.ENSURING COLLECTION OF COMMISSION AND SERVICE CHARGES AT PRESCRIBED RATE.OBTAINING BALANCE CONFIRMAT-

-ORIES FROM THE CUSTOMERS.

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CREDIT MANAGEMENT10.ENSURING ADEQUATE INSURANCE

COVERAGE FOR GOODS /ASSETS HYPOTHECATED/CHARGED TO THE BANK.

11.KEEPING ALL SECURITIES RELATING TO THE DEPARTMENT /SECTION OF WHICH OFFICER IS IN CHARGE SAFELY AND SECURELY IN PROPER CUSTODY.

12.KEEP UPDATED AS TO NORMS AND RULES OF CREDIT AS AND WHEN CIRCULARS ARE RECEIVED.

13.KEEP TRACK OF THE DOCUMENTS DURING THE PROCESS OF INSPECTION.

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ROLE OF AN OFFICER GENERAL ADMINISTRATION AND DEVELOPMENT 1.MAINTAINING EFFECTIVENESS IN THE

BRANCH OPERATIONS & IN CUSTOMER SERVICE.

2.PROMPT AND CORRECT SUBMISSION OF THE STATUTORY AND PERIODICAL RETURNS AS PER SCHEDULE OF RETURNS.

4.TAKING STEPS IN CONSULTATION WITH THE BM, TO PLUG THE LOOPHOLES POSING RISK AND LOSSES.

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ROLE OF AN OFFICER

GENERAL ADMINISTRATION AND DEVELOPMENT 5.ENSURE MAINTAINANCE OF THE

MANDATORY REGISTERS SUCH AS USER IDENTIFICATION REGISTER,

CUSTOMER COMPLAINT REGISTER, AOD REGISTER,

LIABILITY REGISTER.

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ROLE OF AN OFFICER

GENERAL ADMINISTRATION AND DEVELOPMENT 06.MONITORING OPERATIONS IN THE

ACCOUNTS MAINTAINED WITH OTHER BANK/S

09.ENSURING CLASSIFICATION /PRESERVATION /DESTRUCTION OF OLD RECORDS AS PER GUIDELINES.

10.ENSURING MAINTENANCE OF OFFICE PREMISES/ FURNITUE AND FIXTURES.

11.TIMELY PAYMENT OF TELEPHONE / ELECTRICITY BILLS.

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FINALLYBELIEVE THAT YOU ARE PART AND

PARCEL OF THE ENTIRE SYSTEM.YOU HAVE ROLE TO PLAY PLAY IT CONFIDENTLYUPDATE YOURSELF CONSTANTLY BY

ENRICHING YOUSELF FROM INTERNAL AND EXTERNAL SOURSES

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ROLE OF AN OFFICER

A N D BEGIN WITH POSITIVE APPROACH

LOVE THE ORGANISATION TO WHICH YOU BELONG

ACHIEVE GREATER HEIGHTS IN YOUR SERVICE CAREER

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ROLE OF AN OFFICER