Yolanda RiveraFort Lauderdale, 33334 (786) 317-4076 yolanda.rivera26@live.com

Entry Level Medical Coding/Billing

Performance Profile & Educational Background

Certificate: Certified Coding Specialist (2016) Graduated from Miami Dade College (2015) Career and Technical Certificate:

Medical Coder BillerGrade Point Average: 3.23 out of 4.0

Graduated from Florida International University (2011-2013) BA in Psychology Grade Point Average: 3.52 out of 4.0

Graduated from Miami Dade College (2009-2011) AA in Psychology Grade Point Average: 3.72 out of 4.0

Experience with Medical Terminology and abstracting information from patient health records

Experience with ICD-9-CM, ICD-10-CM, ICD-10-PCS, and CPT Strong organizational skills, experience in effective listening and communication,

prioritizing tasks and managing group orientated projects. Able to work with multiple people at the same time and adapt to a dynamic working

environment. Experienced at understanding and acknowledging differences in learning techniques,

adaptability, personality types and differences in culture that may affect general communication styles.

Core Competencies

Effective Communication Research Oriented Bi-lingual English/SpanishCPR/AED Certified Risk Management HIPAA RegulationsFacilitating Trainings Hazard Safety Knowledge 3M Encoder

Technical Competencies

Internet MAC software Windows software Windows VistaMicrosoft Word Microsoft Excel Microsoft Power Point SPSS 18Microsoft Access Qualtrics AutoCAD Adobe Reader

Professional Experience

Macy’s (June 2015-Present)Sales ManagerTasks: Responsible for driving a selling and service culture that supports the company’s direction and new initiatives. Managing and leading a selling team by assisting in the

selling process, driving customer service through coaching and training, managing schedules, monitoring selling behaviors, sharing product knowledge and communication of polices and procedures.

Macy’s (July 2012-June 2015)Receiving Team Manager Tasks: Processing Inbound/Outbound shipments, conducting inventory of store, facilitating training and new company standards, preventing store shortage, recruiting new associates, interviewing future candidates, conducting annual reviews, managing fulfillment center, recycling of corporate offices, scheduling associates for total support coverage, running monthly safety inspections, opening work orders for facilities, processing of all reverse logistics and providing great customer service.

Volunteer Experience

Joe DiMaggio Children’s Hospital (October 2013)Healthcare ServicesVolunteer ServicesSupervisor: Michelle Barone_954 265-0191Tasks: Manage the Get Well Network, work with patients in providing comfort and information about incentives and programs that the hospital offers during their stay, informing patients and their families of new educational prescriptions from their doctor, taking inventory of hospital equipment used for the program, entertaining children, ensuring a safe environment for all patients, family members and staff by following proper hazard assessment procedures, cleanliness and following hospital HIPAA conduct and safety codes.

Unity Health and Rehabilitation Center (August 2013-February 2014)Healthcare ServicesVolunteer ServicesSupervisor: Carmelle Mozard_305 325-1050Tasks: Working with Director of Nurse Education in coordinating seminars, communicating to nursing staff of any future mandatory assessments, delivering drug tests to proper location for lab analysis, filing and other organizational tasks.

Memorial Regional Hospital (South) (June 2007- March 2009)Healthcare Services Volunteer ServicesSupervisor: Jeanne Brotzky_954 518-5910Tasks: Operating hospital gift shop, conducting inventory for gift shop, operating register, answering phone, making personal deliveries to patients, covering administration's front desk during week days and making spread sheets for human resources.

References

Available upon request