CIHRT Exhibit P-3585 Page 1

RESUMELynn M. Wade

EDUCATION

• Bachelor of Technology 2005Memorial University of Newfoundland

• Leadership Development Seminar 2004The Banff Academy for Business

• Frontline Leadership - Core Interpersonal Skills 2000Health Care Corporation of St. John's

• Medical Laboratory Technology (incl. CSMLS Certification) 1977College of Trades and Technology

EMPLOYMENT

• Program Manager, Safety & Quality ManagementMedical Services, & Diagnostics, Eastern Health

• Regional Manager, Client Services, Laboratory ProgramEastern Health

• Division Manager, Client Services and Special ProjectsLaboratory Program, Health Care Corporation of St. John's

• Technologist II, Biochemistry LaboratoryGeneral Hospital

• Technologist I, Biochemistry, Cytology, MicrobiologyLaboratory Department, General Hospital

PROFESSIONAL PROFILE

Human Resources Management

2007-present

2006-2007

1997-2006

1990-1997

1978-1990

• Encourages and facilitates continuing education opportunities for laboratorymanagers and staffAs Client Services Manager:

• Managed approximately 100 fulltime, part-time, permanent andtemporary Laboratory Assistants and Data Entry staff for the laboratory programas Regional Manager, Client Services

• Facilitated the recruitment of most laboratory staff and assignment of temporaryreplacements for the Laboratory Program

• Assisted with development, implementation, and execution of guidelines forcareer-Iaddering opportunities for staff within the Laboratory Program

• Performed Performance Appraisals and annual attendance reviews

Lynn Wade

Financial Management As Client Services Manager: Managed Division budget of approximately three million dollars for compensation and supplies, encompassing all Eastern Health sites in St. John’s Completed budget variance reports as required Facilitated billings for research and non-insured clients for laboratory services provided in order to improve revenues

Change Management Assists in training of laboratory staff for the purposes of policy and procedure writing Liaises with Information Management and Technology department and participates on Meditech consolidation committee Coordinated Medinet implementation for electronic transfer of laboratory data between regional laboratories and laboratories at the General site, Eastern Health.

Quality Initiatives Developed and conducted Quality Management Workshop to introduce laboratory managers and senior technologists to quality management concepts Developed and conducted workshop to introduce the regional Laboratory Safety Program Developed and conducted "Indicators" workshop for laboratory managers and senior technologists. Prepares and conducts WHMIS education sessions for laboratory and diagnostic imaging staff Conducted Quality Rounds to educate laboratory staff regarding occurrences Communicates with internal and external stakeholders, including nursing staff, family physicians, and other regional laboratories regarding laboratory policies and procedures Facilitates continuing education opportunities, such as web-based presentation by CLMA and CLSI, for laboratory personnel throughout the region Coordinated pilot laboratory accreditation 2007

COMPETENCIES

Leadership Team Leader- Eastern Health Laboratory Accreditation Working Group Lead- Specimen Procurement Working Group, CIHI Laboratory Workload Measurement Review Workshop facilitator Laboratory Quality & Safety; Laboratory Indicators

Interpersonal Skills Advises Vice President, Medical Services & Diagnostics, regarding issues of quality and employee and patient safety for the portfolio Prepares and presents educational presentations for various audiences such as Eastern Health Laboratory management, pathologists, and staff; NLSLT Congress; Eastern Health Board of Trustees

Lynn Wade

CIHRT Exhibit P-3585 Page 2

Financial ManagementAs Client Services Manager:

• Managed Division budget of approximately three million dollars for compensationand supplies, encompassing all Eastern Health sites in St. John's

• Completed budget variance reports as required• Facilitated billings for research and non-insured clients for laboratory services

provided in order to improve revenues

Change Management• Assists in training of laboratory staff for the purposes of policy and procedure

writing• Liaises with Information Management and Technology department and

participates on Meditech consolidation committee• Coordinated Medinet implementation for electronic transfer of laboratory data

between regional laboratories and laboratories at the General site, EasternHealth.

Quality Initiatives• Developed and conducted Quality Management Workshop to introduce laboratory

managers and senior technologists to quality management concepts• Developed and conducted workshop to introduce the regional Laboratory Safety

Program• Developed and conducted "Indicators" workshop for laboratory managers and

senior technologists.• Prepares and conducts WHMIS education sessions for laboratory and diagnostic

imaging staff• Conducted Quality Rounds to educate laboratory staff regarding occurrences• Communicates with internal and external stakeholders, including nursing staff,

family physicians, and other regional laboratories regarding laboratory policiesand procedures

• Facilitates continuing education opportunities, such as web-based presentationby CLMA and CLSI, for laboratory personnel throughout the region

• Coordinated pilot laboratory accreditation 2007

COMPETENCIES

Leadership• Team Leader- Eastern Health Laboratory Accreditation• Working Group Lead- Specimen Procurement Working Group, CIHI Laboratory

Workload Measurement Review• Workshop facilitator - Laboratory Quality & Safety; Laboratory Indicators

Interpersonal Skills• Advises Vice President, Medical Services & Diagnostics, regarding issues of

quality and employee and patient safety for the portfolio• Prepares and presents educational presentations for various audiences such as

Eastern Health Laboratory management, pathologists, and staff; NLSLTCongress; Eastern Health Board of Trustees

Lynn Wade

Communications Skills Communicates with nursing staff, physicians, senior management, other Regional Health Authorities, and other stakeholders regarding laboratory policies Prepares annual Medical Services & Diagnostics Portfolio Quality & Safety Report Developed Next-of-Kin Information about Autopsy brochure Prepared PowerPoint presentation of laboratory information for Corporate nursing and house staff orientation sessions Drafts Laboratory Quality Manual policies and coordinates stakeholder feedback Developed Laboratory procedure templates

COMMITTEE PARTICIPATION

Laboratory Quality Management Steering Committee Pathology Quality Management Committee Laboratory Leadership Committee Diagnostic Imaging Quality Management Committee Laboratory-Operating Room Quality Improvement Committee Portfolio Safety & Quality Committee, Medical Services and Diagnostics Laboratory pan-Canadian Standards Group, Canada Health Infoway. Specimen Procurement Working Group, Laboratory Workload Measurement Review, CIHI Electronic Health Record Laboratory Advisory Committee, NLCHI Clinical Meditech Consolidation Committee, Eastern Health

CONTINUING EDUCATION TRAINING, WORKSHOPS, & SEMINARS The Basics of Writing Policies & Procedures Rockhurst University Continuing Education Center, 2007 Status of Benchmarking in Laboratory Medicine, Clinical Laboratory Management Association, 2007 Clinical Laboratory Management Association Conference 2007

Leading in the Laboratory: Preparing for the Future Laboratory Documents: Development and Control Process to practicality: Shared Laboratory Documents Estimating Risk: Maximizing Patient Safety

Certificate of Training for Occupational Health and Safety Committees, Workplace Health, Safety, & Compensation Commission, 2008 Transfusion Medicine Education Day, Canadian Society of Transfusion Medicine, 2008 Quality Conference Weekend Workshop, University of British Columbia Program Office for Laboratory Quality Management, 2008 Change Management, Mayo Medical Laboratories, 2008

Lynn Wade

CIHRT Exhibit P-3585 Page 3

Communications Skills• Communicates with nursing staff, physicians, senior management, other Regional

Health Authorities, and other stakeholders regarding laboratory policies• Prepares annual Medical Services & Diagnostics Portfolio Quality & Safety Report• Developed Next-of-Kin Information about Autopsy brochure Prepared PowerPoint

presentation of laboratory information for Corporate nursing and house stafforientation sessions

• Drafts Laboratory Quality Manual policies and coordinates stakeholder feedback• Developed Laboratory procedure templates

COMMIlTEE PARTICIPATION

• Laboratory Quality Management Steering Committee• Pathology Quality Management Committee• Laboratory Leadership Committee• Diagnostic Imaging Quality Management Committee• Laboratory-Operating Room Quality Improvement Committee• Portfolio Safety & Quality Committee, Medical Services and Diagnostics• Laboratory pan-Canadian Standards Group, Canada Health Infoway.• Specimen Procurement Working Group, Laboratory Workload Measurement

Review, CIHI• Electronic Health Record Laboratory Advisory Committee, NLCHI• Clinical Meditech Consolidation Committee, Eastern Health

CONTINUING EDUCATION - TRAINING, WORKSHOPS, & SEMINARS

• The Basics of Writing Policies & Procedures - Rockhurst University ContinuingEducation Center, 2007

• Status of Benchmarking in Laboratory Medicine, Clinical Laboratory ManagementAssociation, 2007

• Clinical Laboratory Management Association Conference 2007• Leading in the Laboratory: Preparing for the Future• Laboratory Documents: Development and Control• Process to practicality: Shared Laboratory Documents• Estimating Risk: Maximizing Patient Safety

• Certificate of Training for Occupational Health and Safety Committees, WorkplaceHealth, Safety, & Compensation Commission, 2008

• Transfusion Medicine Education Day, Canadian Society of Transfusion Medicine,2008

• Quality Conference Weekend Workshop, University of British Columbia ProgramOffice for Laboratory Quality Management, 2008

• Change Management, Mayo Medical Laboratories, 2008

Lynn Wade

PROFESSIONAL AFFILIATIONS

Canadian Society for Medical Laboratory Science (CSMLS) Newfoundland and Labrador Society of Laboratory Technologists (NLSLT) Clinical Laboratory Management Association (CLMA)

AWARDS

CSMLS Founders’ Fund Scholarship, 2005 Health Care Corporation Board of Trustees Scholarship, 2004 NLSLT Beckman Coulter Award of Merit, 2003

Lynn Wade

CIHRT Exhibit P-3585 Page 4

PROFESSIONAL AFFILIATIONS

• Canadian Society for Medical Laboratory Science (CSMLS)• Newfoundland and Labrador Society of Laboratory Technologists (NLSLT)• Clinical Laboratory Management Association (CLMA)

AWARDS

• CSMLS Founders' Fund Scholarship, 2005• Health Care Corporation Board of Trustees Scholarship, 2004• NLSLT Beckman Coulter Award of Merit, 2003

Lynn Wade