Respondus LockDown Browser Pilot

Aisha Jackson

Faculty IT Advisory Committee

12/03/2014

Respondus LockDown Browser (RLDB)

Locks down the Quiz tool in Desire2Learn Students are unable to print, copy, go to another URL, or

access other applications Once a Quiz has started, students cannot exit until the

Submit Quiz button is clicked

How it Works

1. Faculty enable RLDB in D2L quiz settings.

2. Students follow a provided link to download and install RLDB.

3. To take the exam, student enable RLDB.

4. The RLDB browser launches and takes students to the D2L log-in page.

5. Students locate and complete the quiz in D2L.

6. After submitting the quiz, students are able to exit RLDB.

Participants and Requirements

Leeds Faculty

Sought alternative to ExamSoft Product

Exam security

Limit word count

Bulk printing of essay responses

Suzanne Nelson, IPHY

Exam security

Reduce paper consumption

OIT Goals

Determine if RLDB should be licensed for the campus

Results would help to: Inform us of what we need to inform the IT Service Center Identify, resolve or establish work arounds for technical

issues Develop guidance for students and faculty

Scope

Initial

Pilot participants

Classroom (non-lab) use

RLDB

Access via laptops, not mobile devices

Adjustments

Campus wide

Classroom and lab use for Suzanne Nelson

RLDB Support

Published website with guidance Instructions for set up Tips for success

Practice quiz recommendation Sample syllabus statement Having a back up plan

Meetings with faculty

OIT staff attended exams

Pilots Results

Suzanne Nelson

Saved 40,000 sheets of paper

RLDB addressed her exam security concerns

Didn’t feel she could troubleshoot on her own

Would like to use RLDB in the future

Leeds Faculty

BCOR 1015 and 3010 withdrew from the pilot Size of courses and wireless Non RLDB needs weren’t met

MGMT 4010 6 students had technical issues Felt support, though

unprepared Didn’t feel RLDB was “ready

for prime time” Willing to try again with

additional practice

Lessons Learned

RLDB has some support challenges Lack of consistency in error

messages Difficulty troubleshooting

issues after its been disabled

Difficulty troubleshooting wireless

Machines freezing and needing to restart in order to get out of RLDB

Variability across student machines

Given the challenges, we need to determine how we can scale support

Additional capacity is needed to support RLDB Wireless Power

There appears to be a need for lock down functionality outside of the LMS

Way Forward

Discontinue RLDB license in the fall

Survey Suzanne Nelson’s students

Publishing online exam best practices to the OIT website

Launching eExam Project to understand campus needs, explore solutions, and determine feasibility

Discussion and Questions