Research in the First Four Service Design and Innovation (Servdes) Conferences - Johan Blomkvist,...
Transcript of Research in the First Four Service Design and Innovation (Servdes) Conferences - Johan Blomkvist,...
ResearchintheFirstFourServDesConferencesJohanBlomkvistTimOverkampStefanHolmlid
Servicedesignresearch
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• What is it?• Any field needs knowledge about:
– what knowledge is being produced– from what perspectives – how it builds on and relates to other fields– how the field accumulates knowledge, progresses and
develops
Servicedesignresearch
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• Why study ServDes?• Searching for “service design”
– ”the premier research conference for exchanging knowledge within service design and service innovation studies” (ServDes, 2015)
ServDes research
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• the first conference was held in Oslo, Norway on the 24th – 26th of November 2009.
• “ServDes conference was born on a bridge in Pittsburgh U.S. during the Emergence 2007 Service Design Conference“ (ServDes, 2015)
• “Nordic” conference• 105 papers published so far
ServDes research
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• We look mainly at the ~2499 references made duringthe conference.
• Research papers only• Two approaches:
– Scopus (483 found)– Conference proceedings
• Transferred to .txt, edited with Sublime text 2• Potential loss of information
ServDes research
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• Big variation
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• Scopus
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ServDes research
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Out of the 51 references within ServDes, 14 (27%) are self-references (at least 1 author of the referenced paper is also author of the citing paper) divided between 8 authors.
This can be compared to the amount of self-references in the overall material (not only references to previous ServDes publications i.e. all references), where 10,1% reference themselves.
ServDes research
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• about half of the papers published at ServDes have been cited at a later ServDes ~53%
ServDes progression
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• 53%– Self-referencing is partly behind this number since 27% are
self-references within ServDes. – overall number of self-references: 10%. – ServDes authors reference their previous work at ServDes to
a larger extent than their work published elsewhere
• The average percentage of references to ServDes at ServDes are 2,4% of all references.
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• Most cited ServDes papers at ServDes
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ServDes influences
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• Interaction and participatory design strong influences
• Referencing many different fields• (References not an indication of content)
ServDes proceedings
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• Meta-data • Move to more well-known publisher?
www.liu.se
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