Rebooting w RBA
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Transcript of Rebooting w RBA
Rebooting w RBA
A Brief Orientation by Mark Friedman of The Fiscal Policy Studies Institute(Slightly adapted in light of local context)
Results-Based Accountability
Outcome-Based Accountability (OBA)
AKA: “Reflection-Based Action”
Rebooting w RBAA disciplined way of
thinking and taking action togetherto improve the quality of life in communities
&to improve performance
Rebooting w RBASIMPLE
COMMON SENSE
PLAIN LANGUAGE
MINIMUM PAPER
USEFUL
RBA is made up of two parts:
Performance Accountabilityabout the well-being of
PARTICIPANT GROUPS
For Neighbor-Groups – Associations -- Programs –
Agencies Community-Building Networks – Service Systems
Population Accountabilityabout the well-being of
WHOLE COMMUNITIESFor Neighborhoods – Cities – Counties – States -- Nations
Rebooting w RBA
1. How much did we do? 2. How well did we do it? 3. Is anyone better off?
An aspect of well-being (quality of life) for children, adults, families or communities.
A measure which helps quantify extent to which a quality of life is present.
A measure of how well an intentional effort (e.g. neighbor-group, association, service, program, agency or service system) is working. Three types:
= Participant Results
Popu
latio
nPe
rform
ance
Rebooting w RBAChildren born healthy, children ready for school, safe communities, clean envrionment, prosperous economy
Rate of low-birthweight babies, percent of children ready at K entry, crime rate, air quality index, unemployment rate
From Ends to Means
ENDS
MEANS
From Talk to ActionPo
pula
tion
Perfo
rman
ce
RESULT or OUTCOME
INDICATOR
PERFORMANCEMEASURE
Customer result = EndsService delivery = Means
POPULATIONACCOUNTABILITY
For Whole Populationsin a Geographic Area
Rebooting w RBA
SARASOTA COUNTY
● Health
● Social Well-being
● Learning
● Civic Engagement
● Cultural & Recreational Involvement
● Economic Vitality
● Environmental Well-Being
● (Transportation Effectiveness)
Past community report cards reflect that we want to be a community characterized by high levels of:
Central-Cocoanut Neighborhood
● Happy
● Healthy
● Loved & Loving
● Learning
● Contributing
We want to be a neighborhood where everyone is:
Georgia
Lehigh Valley, PADayton, OH
Santa Cruz, CA
REPO
RT C
ARDS
New ZealandKruidenbuurt Tilburg, Netherlands
Portsmouth, UK
CountryNeighborhood City
An Everyday Example: A Leaking Roof(Results thinking in everyday life)
Experience
Measure
Story behind the baseline (causes)
Partners
What Works
Action Plan
Inches of WaterBASELINE
? Fixed
Not OK
Turning the Curve
Action Plan #2
1. What are the qualities of life that children, adults, and families in our community want?
2. What would these qualities look like if we could see them?
3. How can we measure these qualities?
4. How are we doing on the most important of these qualities?
5. Who are the partners who have a role to play in doing better?
6. What works to do better, including low-cost and no-cost ideas?
7. What do we propose to do?
7 Population Accountability Questions
How Population
&Performance Accountability
FIT TOGETHER
Rebooting w RBA
Contributionrelationship
Alignmentof measures
Appropriateresponsibility
THE LINKAGE Between POPULATION and PERFORMANCE
POPULATION ACCOUNTABILITY
Healthy Births Rate of low birth-weight babiesStable Families Rate of child abuse and neglect Children Ready for School Percent fully ready per K-entry assessment
CUSTOMERRESULTS
# ofinvestigations
completed
% initiatedwithin 24 hrs
of report
# repeatAbuse/Neglect
% repeatAbuse/Neglect
PERFORMANCE ACCOUNTABILITYChild Welfare Program
POPULATIONRESULTS
Child Welfare Program
Rebooting w RBA
1.What are the qualities of life that children, adults, and families in our community want?
2.What would these qualities look like if we could see them?
3.How can we measure these qualities?
THE BIG QUESTIONS