PSFK Future of Work Report 2013
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This report uncovers major themes, key trends and opportunities to help you grow your business and progress your career into the future. Available in different formats to buy or just preview, the themes of PSFK's Future of Work report cover the Ideal Workforce, Empowered Culture, Intuitive Connection and Agile Workplaces. PSFK extends its 'Future of' reports with the 140 page document that covers the new ways we are working and the implications for business and for workers. Within each theme we describe 4 trends and each trend is supported by 4 examples, supporting statistics and implications defined by our PSFK Labs team. During this process we spoke to a number of experts to understand the trends better. Their feedback can be found in quotes and interviews throughout the report. As a bonus, we also turned to a number of creative agencies to bring the trends to life. We asked them to imagine the future of work and you will find their concepts within this document. At the end of the report, you will also discover the submission of examples of progressive work environments. These were submitted by the readers of PSFK.com after we asked for their input into the report in 2012. We hope that you find inspiration in every section of PSFK's Future of Work report. For copies, downloads or an in-person presentation please visit: http://bit.ly/VghG9z
Transcript of PSFK Future of Work Report 2013
ABOUT THIS REPORT• 150 Page Report
• 16 Trends described within 4 Macro Themes
• 64 Best In Class Manifestations of Change At Work
• 12 Future Work illustrated concepts
• Reactions by executives from leading organizations
• Supporting stats and research references
• 80 Recommended ‘Next Steps’
For your full copy of the report, visit:www.psfk.com/publishing/future-of-work
KEY TAKEAWAYSThe company of the future will be constantly changing form to efficiently take advantage of the opportunities presented in an ever-shifting marketplace. As a result, the place, tools and systems of work will change and five larger themes will emerge:
ON DEMAND STAFFINGThe skills and availability of employees and freelancers will be matched by an algorithm against the company’s changing needs.
COLLISION COLLUSIONPhysical, mobile and web workspace will be designed to ensure critical interaction between colleagues, vendors, partners and customers.
IMPROVISED WORKPLACEWith the flick of a switch, furniture and software will adapt to the changing needs of an organization
LIVING KNOWLEDGEInformation will flow across and up-and-down the organization constantly; instantly accessible by anyone who needs it.
CONSTANT LEARNINGEmployee empowered education will help staff own the direction of the company.
Skills MarketplaceContextual RolodexQuantified Employee
Visual CollaborationTele-presenceCo-Creation Spaces
Work(out) placeFluid TechnologyPop-Up Workplaces
Networked KnowledgeSocial WorkflowFeedback Culture
Digital Knowledge UpdateLearning By DoingEmployee StakeholdersCareer Matchmaking
FUTURE OF WORK SUMMARYThe following summary presentation of the Future of Work report outlines the four major areas of change taking place, showcasing examples from each of the four trends within the overarching major themes listed below.
Skills MarketplaceCareer Matchmaking Digital Knowledge UpdatesLearning By Doing
IDEAL WORKFORCE
EMPOWERED CULTURE
INTUITIVE CONNECTION
AGILE WORKPLACES
Social WorkflowContextual Rolodex Tele-Presence Visual Collaboration
Employee Stakeholders Feedback Culture Networked Knowledge Quantified Employee
Co-Creation Spaces Fluid Technology Pop-Up Workplace Work(out)places
IDEAL WORKFORCE
A collaborative, startup mentality is being adopted by workers and organizations that allows for new ways to learn. Multidisciplinary teams made up of people with diverse experiences are allowing participants to teach each other and learn at the same time.
LEARNING BY DOING
E[nstitute]
Startup School Merges Mentorship, On The Job Learning And Classroom Instruction
#StartupLab
Interactive Facebook Application Connects Budding Entrepreneurs Directly With Successful Startup Founders
SKILLS MARKETPLACEBadges and visual cues are helping to call out proven talent and skills to help distinguish capable individuals.
Mozilla Open Badges
Online Badges Depict Informal And Soft Skills
Vizify
Infographic Tool Transforms Media Profiles Into Visual,Web-based Graphical Biographies
Systems are leveraging social and contextual information to help better match companies and talent for deeper connections that create lasting value.
CAREER MATCHMAKING
CoFoundersLab
Team-Building Matchmaker Helps Entrepreneurs Find Suitable Business Partners
Internal Social Network To Match Employers Needs With Worker Mobility
Upmo
Services borne out of the e-learning revolution are enabling workers to stay up to date with the cutting edge skills necessary to operate the latest, most sophisticated technology on the market.
DIGITAL KNOWLEDGE UPDATES
Learn27
Company-Wide Learning Program Connects Co-Workers To Keep Them Updated
Adobe Levelup
Software Plug-In Updates Users on Complicated Programs And Sharpens Skills
EMPOWERED CULTURE
Micro-communication tools and open feedback channels are helping to foster more constructive communication and reveal workplace sentiment.
FEEDBACK CULTURE
Happiily
Service Lets Workers Send Anonymous Feedback To Their Superiors
Vetter
Real-Time Suggestion Box Connects Managers With Employee Ideas
Collaboration initiatives are providing a collective expertise of a diverse workforce creating an on-demand resource and information library.
NETWORKED KNOWLEDGE
SuccessFactors
Layered Into Training Programs, Social Learning Improves Learning Retention And Progress
Crowdbase
Social Knowledge Platform Facilitates Knowledge Transfer, Builds Expertise-Based Reputations
Talent management tools that leverage big data are revealing hidden metrics tied to employee value.
THE QUANTIFIED EMPLOYEE
Valve
Workers Rank Their Peers To Reveal Value To The Company
SilkRoad
Hidden Talent Revealed Within Companies By Social Metric Score
Flat management organizations are empowering workers to manage their work with greater autonomy and choose how their time may best be spent.
EMPLOYEE STAKEHOLDER
Grey
Management Reframed As Mentors, Encouraging Workers To Deliver Great Work
Microsoft Lync
Team Members Self-Select How They Will Fit Into Each Project
INTUITIVE CONNECTION
Cloud services are enabling team members to simultaneously edit, comment upon and review an ever-growing variety of assets.
SOCIAL WORKFLOW
Shift
Cross-Organizational Social Tool Enhances Collaboration In The Project-By-Project Economy
Doximity
Social Network For Doctors Improves Cross-Specialty Collaboration
New address book applications are helping to create deeper connection by providing contextual reminders and prompting worthwhile connections between co-workers.
CONTEXTUAL ROLODEX
Brewster
Address Book Supplemented With Social Data For More Informed Interactions
Intro
Proximity Based Service Alerts Users Of Potential Clients And Contacts Who Are Nearby
Cloud services are enabling team members to simultaneously edit, comment upon and review an ever-growing variety of assets.
VISUAL COLLABORATION
Sunglass
Company Creates Google Docs For Engineering, Design and Architectural Programs
Wallwisher
Public Noticeboard Lets Everyone Share And Discuss Ideas Virtually
Technologies are helping employees interact remotely with co-workers and objects stationed anywhere in the world.
TELEPRESENCE
IllumiShare
Projector Lamp-Camera Configuration Shares Remote Desks
Beaming
Haptic Remote Robots Will Let People ‘Physically’ Be Anywhere In The World
AGILE WORKPLACES
Collaborative spaces have spawned labs for initial ideas to be tested and further inform innovation.
CO-CREATION SPACES
Quirky
Crowdsourced Product Developers Open An Advanced Lab For All
ForageSF
Co-working Space Fuels Foodies And Collaborators With Menu Of Cooking Tools
Compact technology continues to proliferate, further aiding workers with the completion of tasks while on-the-go.
FLUID TECHNOLOGY
NexPhone
Modular Smartphone Could Replace Computer And Tablet
CTX Virtual Keyboard
Keyboard Projects Key Onto Any Surface And Fits On Your Keychain
Furniture and office designs are becoming increasingly flexible to meet the ever changing demands of the workplace.
POP-UP WORKPLACE
BuzziBooth
Colorful, Sound Absorbing Booths Give Users Privacy In Public Spaces
Hive Workstations
Mobile Workstations Roll Around To Find The Best Place To Work
Health-conscious designs are promoting physical activity to overcome the sedentary nature of desk work and increase focus and productivity.
WORK(OUT) PLACE
Focal Upright Desk
Upright Furniture Line Positions Workers Between Sitting And Standing
TrekDesk Tredmill Desk
Treadmill Workstations Mix Walking With Working
In order to bring to life the Future of Work, PSFK Labs challenged creative agencies from around the world to generate product and service concepts that leverage the trends identified within this report. Creative innovators from advertising agencies, interior design companies, digital design companies and innovation groups have put forth a vision of the future that will hopefully inspire your thinking.
ENVISIONING THE FUTURE
Live With Design
PSFK Labs is the consulting arm of daily ideas site PSFK.com. We are a a trends-led business innovation company that provides its clients with ideas and inspiration. Our trends research helps companies evolve their p r o d u c t s , s e r v i c e s a n d m a r k e t i n g communications to meet the changing behaviors and expectations of their clientele. We employ a unique methodology to deliver trends research, together with future-forward business concepts and user-case scenarios to a client list that includes American Express, BMW, Microsoft, Target and Pepsi.
labs.psfk.com
PSFK LABS
WANT MORE?
For your full copy of the report, visit:www.psfk.com/publishing/future-of-work
To request an in-person presentation, please contact Hedyeh Parsia: [email protected] +1 646.520.4672
PROJECT DIRECTORPiers Fawkes President. PSFK [email protected] 646.520.4672CONTACT42 Bond Street6th FloorNew York, NY 10012 [email protected]
