Prohoc Stakeholder Magazine 2ND Issue Summer 2015 www.prohoc.fi

IS THERE OIL IN THE FUTURE?PROHOC GAZES AHEAD — 8

On the cover:

IT'S ALL ABOUT THE ATTITUDEINTRODUCING PROWOMEN — 4

Challenge accepted:

MOST SATISFIEDEMPLOYEES IN THE INDUSTRY TOWARDS AGILE HRM PRACTICES — 14

Contents — #24 ProWomen

Even metal industry is no longer a man’s world. Women are taking over key positions.

6 NewsTidy desks, tidy minds. Organizing your working environment will enhance your productivity.

8 Changing Oil IndustryRenewable energy sources are on the tip of every-one’s tongue. Oil is deemed to be a yesteryear’s industry, but is it? Prohoc is helping oil industry to re-invent itself.

10 Tastes of FidziThe South Pacific islands are best known for their undisturbed nature, friendly people and fresh food made from local ingredients. Fidzi is no exception.

11 Jakamo Project AppInformation sharing is the number one success factor in project business. Jakamo Project App is the latest arrival in the Jakamo Services family connecting project people.

12 Pro: Pertti SnellmanTaking the ProManagement services to the next level. Pertti is drawing from his Wärtsilä years to set an example.

14 Towards agile HRM practicesThe times they are a-changing. Companies are struggling to keep up, but change-awareness and change-readiness will help.

16 Fresh perspective to technical documentation

Documentation is often seen as a tedious task tossed around in the organizations that nobody wants. We want it and excel in it.

18 What Makes a Winning Team?It has got something to do with the skills of individ-ual people, but everything to do with teamwork.

20 Vaasan SportThey started the season as clear underdogs, but surprised everyone. Playing for the win night after night is what the game is all about.

22 Prohoc in Facts and FiguresThe versatility and multi-disciplinary of Prohoc’s workforce is proven by numbers

Prohoc Scope is a stakeholder magazine giving insight to the daily business and development of Prohoc Oy and its personnel. PUBLISH-

ER: Prohoc Oy EDITOR-IN-CHIEF: Matti Manner LAYOUT: Jonne-Pekka Stenroos/Staart COVER PHOTO BY: Laura Tammisto/Studio Torkkeli PRINTED BY: Arkmedia, Vaasa, Finland. Papers and inks used are eco-friendly and produced responsibly.

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Editorial from the Chief

Matti Manner CEO

Sport enthusiast, yachtsman and all-around business engineer Matti is the chief executive officer of Prohoc. After traveling around the globe trying to

find world class suppliers he is now navigating Prohoc to become one. TWITTER: @MattiManner

BREAKING THE RULESDear reader. It’s half a year since the first Prohoc Scope –magazine and here we are again, this time with a lot of new things on our plate. Last year Prohoc had it’s 18th birthday. After gaining adulthood, we’ve done a lot of interesting things, such as breaking the rules of tradi-tional engineering game!

Our Project Partner strategy has proven to be the right path with a milestone oilrig project and we have been very successful in finding our space in the documentation engineering market. All in all the first half of 2015 gives us great confidence to further invest in business development activities.

In this issue we’ll be focusing on our people, competency and culture. You will find that our multidisciplinary experts have more than 3000 years of versatile project experience and as a company we have expe-rience from astonishing 87 different countries! What an asset to strive for our future vision; to be recognized in the market as a leading project business consultant.

To get there, we have decided to continue breaking the rules of the game by selecting our unique company culture as our spearhead. We will do everything to strengthen it further, by living for our values each day and every one of us. This means: • Fostering the well-being of each individual • Serving our customers with the best possible spirit and will • Promoting personnel and continuing professional development of all our employees • Conducting all our business affairs in an ethical basis.

We also promise to make mistakes, but to learn from them. I’d like you to challenge me on each one of the above. Now, enjoy your reading and let me know what is your tip for creating a unique company culture?

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Working for Valmet in Tampere, quality assurance en-gineer Kirsti Sandell and document coordinator Anu Tsusoff are stating that it is pretty easy going place to work.

Describe your typical work day.KIRSTI: I spend my days with e-mails, contracts and qual-ity specifications, in meetings and chatting with my colleagues.ANU: There is no typical work day in my job. Of course there are some routines, but since I work for four dif-ferent departments, the work tasks vary a lot. I try to have my lunch and coffee breaks together with the doc-umentation group, so I get to talk about other things besides work stuff.

What do you find the best thing about your job?K: I get to affect the quality of the projects and deliveries. Also, my co-workers and the various work tasks make this job interesting.A: The diversity of the tasks and the people.

What do you find most challenging about your work?K: Managing the workload. When the customer company is succeeding, it means my work sheet is growing.A: Being in a hurry.

What’s the best thing you have learned through your job?K: This is an industry you can never know too much about – every day I learn something new. But I’ve also learned to trust my skills.

Tell me about your team and the atmosphere at work.K: We have a good spirit of doing things in our depart-ment. Even though we’re a part of Valmet, there’s still a feeling of a small-sized company.

A: Our team consists of nice people and we have a good atmosphere. I work for many different departments, so there are a lot of different people. It’s very laid-back atmosphere.

In your opinion, what kind of employer is Prohoc?K: Prohoc has an enthusiastic atmosphere. It is an SME company with a big heart.A: Fresh, positive and reliable.

How does your work affect the success of Valmet’s project?K: As a quality assurance engineer, I must make sure that all legal, quality and customer claims are fulfilled. When everything turns out well and the delivery is successful, and when the final customer is happy, I know I’ve done my job well.

What do you do in your free time?K: A few years ago we moved into a bigger house, and we’re renovating it bit by bit. It’s nice to see concrete results by working with my hands, since at daytime I let my brain do the work.A: Spending time at home with my 8 year old son and my husband. I also go to the gym, cycle and take long walks when I have time for those things.

Name the three best things about your hometown Tampere.A: The nature, suitable size and good services.

How would you encourage other women to apply to this industry?K: This job is not about gender but about attitude! With the right mindset, anyone can make it!

PROWomenIntroducing three ladies working at Prohoc

Many times certain industries are thought to be very masculine environments. We interviewed three experts working for Prohoc, let’s see what is their opinion about it

"THIS JOB IS NOT ABOUT GENDER BUT ABOUT ATTITUDE”Kirsti Sandell QUALITY ASSURANCE ENGINEER

Laura Tammisto/Studio Torkkeli

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At distant project sites around the world you can find peo-ple with various backgrounds, both men and women. Introducing Adriana Dantas-Gahmberg, Site assistant at Customer Site: Wärtsilä, Brazil, UTE Global I & II Expansio

Describe your typical work day.At this project I take care of site administrative matters, bookkeeping, follow-up of site contracts and related payments. The days vary much depending on the chal-lenges that need to be solved.

What do you find the best thing about your job?The dynamic work environment in different areas and interacting with people from different cultures and en-vironments.

What do you find most challenging about your job?For sites in Brazil, I find it challenging to deal with the time consuming bureaucracy and in many places the lack of infrastructure, which makes it difficult to find suppliers.

What do you do in your free time?I enjoy resting, outdoor exercises, going to the beach and spending time with my family.

What kind of travel tips do you have for someone coming to Brazil?I would recommend visiting Florianópolis, the capital of Santa Catarina State in the south of Brazil. There you will find beautiful nature, beaches, besides they have good infrastructure, also you can feel safe there.

Do you find that the women to men ratio at site work is already changing?According to the data from Brazilian Annual Report of Social Information (RAIS) of Ministry of labor, there has been an increase of women entering construction work due to the rise of the Construction field and higher need for skilled labor. Also, women are being encouraged through public and private projects.

How does the culture in your home country influence education for women?In this sense, the Federal Government has been im-plementing in recent years’ public policies aimed at women's empowerment. Women count for more than 66% of all enrollments into professional courses, in fields such as construction, mechanics and electronics.Laura Tammisto/Studio Torkkeli

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NEWS

Neat and Tidy

IMPROVING PRODUCTIVITY AND ORGANIZING OFFICE

In February Prohoc put 5S-methodology into operation to optimize the productivity and smarten up the office. The results have sur-prised us positively.

“Generally speaking the starting point wasn’t bad, but now we have an even better organized office and every item has its own place. Com-mon spaces, like our renewed lobby and meeting room, are taken care of by everybody and this is nice to see!“ says Prohoc’s Alma Kangas.

5S is a cyclical system, where continuous im-provement is achieved by sorting items, setting them in order, shining, standardizing and sus-

taining the tidiness. The idea is to reduce waste and “unnecessary items” from work place and make the operations more consistent, whether it is a question of production or an office task. With 5S methodology organizations can also improve the safety conditions at work.

“Time is used more efficiently, when folders and documents are in order, desks are clean and you have only the main items you need within reach. Rest of the things can be in drawers, on shelves or shared with colleagues for common use.” Iiro Wesslin states.

TEAM PROHOC on the roadLet's jump out of the bunkers and get together! Doing business requires more than just sitting at the office and writing emails. Meet our people in the following events:

15–17TH SEPTEMBER 2015 TAMPERE EXHIBITION AND SPORTS CENTRE

Subcontracting Trade Fair gathers together the sub-contractors from metal, electronic, plastic and rubber industries. This year the themes are sales and marketing & new materials and techniques.› www.subcontractingtradefair.com

3–5TH NOVEMBER 2015 CONGRESS & EXHIBITION CENTRE LEVI

FEM (Fennoscandian Exploration and Mining) is one of the largest mineral industry events in Europe and will be arranged for the 10th time this year. FEM is the right place to connect with different operators in the mining industry. › fem.lappi.fi/en

4TH NOVEMBER 2015 THE UNIVERSITY OF VAASA

The Energy Day is arranged by Vaasa Energy Institute (VEI) and it is a meeting place where especially students and job-hunters can connect with companies and orga-nizations working in the energy industry. › goo.gl/e3Eint

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POW-sensor uses a unique frequency-based measure-ment system to deliver highly accurate, repeatable

results. The measurement is unaffected by moisture, vapors, foam, temperature, pressure variations or ma-terial buildup around the mounting flange.

POW-sensor can be used as a liquid consistency con-troller. When a fixed percentage of water content in oil is reached, the unit changes to the other state value and can activate e.g. an alarm or a pump. When the POW-unit is used as a measuring device, it can measure and monitor the percentage of water in oil, or vice versa. An accuracy of 1% is reached up to a maximum of 50% water content in the oil tank and a minimum content of 2% of oil in water can be measured.

The measurement can be displayed as a graph by using MS Excel and also stored in a table.

Prohoc has delivered the systems for customers like Wärtsilä, Outokumpu and Ruukki. For more infor-mation, contact Martti Manner +358 44 3158831 or martti.manner@prohoc.fi

Did you know this about Prohoc:CUTTING EDGE PRODUCT DEVELOPMENT IN THE EARLY 2000'S

POW-sensor is a high performance 2-wire capacitance instrument for continuous liquid mixture and value measurement. It is used to measure and separate waste water, sludge oil and “grey water” in waste tanks.

6–8TH NOVEMBER 2015 EXPO AND CONVENTION CENTRE, HELSINKI

Teknologia’15 joins together seven different industrial fairs; Finntec, Automaatio, Elkom, Hydrauliikka & Pneu-matiikka, Mecatec, Tooltec and Jointec. Teknologia’15 will be the biggest industrial event in Scandinavia in 2015. › goo.gl/BUJFnG

10–13TH NOVEMBER 2015 ELMIA, JÖNKÖPING, SWEDEN

Elmia Subcontractor is the leading trade show in North-ern Europe for subcontractors in the manufacturing industry, their customers and other interest groups. Last year it gathered almost 15 000 visitors.› www.elmia.se/en/subcontractor/

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Oil industry is at the brink of change. Swindling reserves, new environmental legislation and increasing competition in the energy market are the driving forces behind this change. Fortunately, this change also creates opportunities; for the industry itself and for those serving it.

GENERATORSof TOMORROW

Project Services for Petroleum, Oil & Gas Industry

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The petroleum, oil and gas industry, commonly known as POG, includes the global processes of exploration,

extraction, refining, transporting (often by oil tankers and pipelines), and marketing petroleum products. The largest volume products of the industry are fuel oil and gasoline (petrol). Oil is also the raw material for many chemical products, including pharmaceuticals, solvents, fertilizers, pesticides, and plastics.

Oil in an unrefined state has been utilized by hu-mans for over 5000 years. Oil in general has been used since early human history to keep fires ablaze, and in warfare. Incendiary and flaming weapons were used in naval battles and burning hot oil was poured on top of invaders from castle walls.

Oils importance to the world economy evolved slowly, with whale oil used for lighting in the 19th century and wood and coal used for heating and cooking well into the 20th century. The Industrial Revolution generated an increasing need for energy in the early 19th century. Back then Baku in Azerbaijan was the center of oil pro-duction. It is worth noticing that also for Prohoc, Baku is the starting point of new busi-ness era, Project Services for major oilrig renewal projects.

FUTURE OF POGFor decades experts have been predicting that we will run out of oil within the next 100 years. Despite increasing demand of oil in the world market, new oil fields and reserves have been found over the years that ensure the availability of oil for yet another 100 years. However, the fact remains that oil is a scarce commodity and mankind will run out of it eventually. Although oil still accounts for over 40% of the world’s energy consumption, the POG industry cannot afford to sit back and enjoy their once monopolistic position in the world market.

One answer that the industry has developed is the introduction of biofuels. A biofuel is a fuel that is derived from biological materials, such as plants and animals through biomass conversion. Biofuels are more envi-ronmentally friendly than traditional fuels, however, their production process is slower and more complex. Thus, biofuels will not replace oil-based fuels in the near future, but will create many investments in technology development and increasing the refining capacity.

GOING FASTER, DEEPER AND COLDEROil exploration has two clear paths in front of it; higher utilization rate for the current oil reserves and search for new ones in the more inhospitable regions of the world, like the Barents Sea.

Most of the world’s oil exploration rigs have been built back in the 70’s and 80’s and are coming to the end of their life span. Since many of the fields they operate on are still profitable, the rigs are in most cases renewed and

returned to production. With the oil or gas production value measured in hundreds of thousands or millions dollars per day, the stoppage time has to be kept as short as possible. Renovating the technology onboard the rig will increase production capacity by allowing it to pump faster and wider. And new state-of-the-art automation systems will lower production costs through reduction of manual labour. Naturally, one goal of the renewal is to reduce the rig’s environmental footprint.

With oil resources running low outside the Persian Gulf region, search for new oil fields is moving north. The continental shelf north of Norway and Russia is one promising direction, where exploration is ongoing.

PROHOC AS A PROJECT PARTNERProhoc has for years been offering expert services for customers’ projects mostly in the fields of civil and me-chanical engineering, automation, electrical and instru-mentation. Although these services are still available, we are moving towards becoming the Project Partner for

our customers. Outsourcing or subcontracting just a part of a project does work in some occasions, but when working with many subcontracting partners this might actually increase the work load of the

project manager and reduce visibility on the project.The Project Partner business model allows the cus-

tomer to transfer most or all of the project to Prohoc. We have the ability to manage the project and its site operations, supervise equipment installation and com-mission the mechanical, electrical, automation and in-strumentation systems. We can also manage the health, safety, security, environmental and quality (HSSEQ) risks during the project delivery.

Prohoc’s experienced project personnel has over 3,000 man-years of experience in demanding project deliveries.

PROHOC’S PRESENCE IN THE POG INDUSTRYProhoc has been working in the POG for several years. The projects have varied from the supervision and com-missioning of oil pipe pumping stations in Sudan to managing the project of renewing an oil drilling platform in the Caspian Sea and from managing the erection of an LNG terminal to commissioning a biofuel plant.

We at Prohoc see POG as one of the most interesting industries for our kind of a company. Projects are short and hectic, there are high skill requirements and the projects are staffed with people from all walks of life, all of which suit our ‘modus operandi’ very well. ‘With the oil price remaining relatively high and with a high volatility rate. We see good potential in the oil and gas platform renewal business, especially in Caucasus and Persian Gulf Region’, says Matti Manner.

PROHOC’S EXPERIENCED PROJECT PERSONNEL HAS OVER 3,000 MAN-YEARS OF EXPERIENCE IN DEMANDING PROJECT DELIVERIES.

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DA KANA!Greetings from the site

Fiji is said to be the heart of the South Pacific. It is an archipelago of over 330 tropical islands. Thanks to

the multi-ethnic population of the country, Fiji offers a large variety of cuisines, e.g. Polynesian, Chinese, Indian, Melanesian and European.

The Fijian fare is quite the same as in the rest of the South Pacific – fish, shellfish, breadfruit, tapioca (cassava), pork, beef, chicken, yams, rice, lolo (coconut milk), tropical fruits such as bananas, and various greens such as taro leaves or ferns. Seasoning is typically salt, lemon juice or hot chilies.

The best place to sample local food would be, of course, someone’s home, but local-style eateries can also be found near the public markets areas in the biggest cities Nadi, Suva and Lautoka. For genuine Fijian tastes, look for kokoda (a raw fish marinated in coconut cream and lime), kassaua (tapioca flour cooked with coconut, mashed banana and cream), duruka (a vegetable similar to asparagus) or rourou (a taro leaf dish soaked in coco-nut cream). In fact, taro leaf is such an important part of Fijian diet that the Fijians even have an annual Taro Day!

If you’re a friend of beer, try Fiji Bitter which is brewed in the country’s capital, Suva. Another national beverage is kava, a drink that is made from a pepper-like plant’s roots, and has a relaxing, sedating effect.

Prohoc’s experts are currently working at a power plant project in Fiji.

FIJIAN-ENGLISH DINNER DICTIONARY

Bula!Da kana!VinakaYalo vinakaA cava oqo?E vica na kena i-sau?Na turaga oqo e na sauma taucoko.Na marama oqo e na sauma taucoko.Ocei sa tukuna vei iko mo kania qorri!

Cheers!

Bon appetit!

Thank you

Please

What is this?

How much is this?

This gentleman will pay for everything.

This lady will pay for everything.

Who told you to eat that!

FIJI

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Nowadays most of the projects consist of complex value chains involving multiple companies and dozens of people from different disciplines. Project management is all about sharing information and interacting between people in different companies at different stages of a project.

Timo Rossi Head of Service Design, PartnerJakamo Limited

A few months ago we introduced a Project applica-tion to complement the existing range of Jakamo

applications that enable information sharing and col-laboration between companies in both strategic and operational aspects.

There are already hundreds or even thousands of proj-ect management software on the market – Why introduce one more? The answer is pretty simple. The existing solutions do not support the modern project business in a networked environment. They are made either for companies’ internal use or they are just separate team-work spaces based on a discussion room concept. They do not support managing projects with your partners through the whole value chain.

Project application, like all the other Jakamo appli-

cations, is designed together with our co-designers, the users. They are Jakamo users from various user compa-nies, who want to actively contribute to the development of Jakamo services.

The design process of the Project App was done with our co-designers from companies like ABB, Wärtsilä, Pri-ma Power and Prohoc. The first step was understanding the big picture of project management. Then, step by step through an iterative process and with tens of flowcharts, wireframes and paper prototypes came the first software prototype. This was again tested and improved with our co-designers and other Jakamo users to reach the release version. Naturally we are continuously developing it further based on user feedback.

Take a look at our outcome: www.jakamo.net

DESIGNED WITH USERS: Jakamo Project App

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Name Pertti Snellman

Education B.Sc.in Engineering

Job Senior Project Manager

Age 53

Team Prohoc since 2014

What’s your background?– I was born in Kemijärvi (Lapland), but I have lived across Finland up and down from north to south. I settled in Vaasa in the early nineties, when I started as a Teacher in the Electrical Department in Vaasa Vocational Institute. After that I worked at Vaasa Engineering Oy and got a lot of international experience especially with Wärtsilä’s projects. Because of them, I travelled around the world, mainly in Asia, Australia, North and South America. Africa was actually the only continent I didn’t visit during that time! It is amazing how time flies when you are constantly traveling and working in international projects.

It was a natural step to take, when I moved over to Wärtsilä, after working with their projects for so long. I worked as a Project Manager in Wärtsilä Services Project Management department from 2008 to 2014.

What are your responsibilities at Prohoc?–At the moment I’m working in the ProManagement service unit. Our goal is to develop ProManagement service business and the whole organization to become more competent and competitive to be able to succeed in project business. This year looks very promising and that’s why we also have set quite an ambitious budget for the ProManagement service unit.

How was your start at Prohoc?–Very well! It was great to start right away with one Wärtsilä project and obviously there was a need for someone to manage this service unit. It has been a pleasure to get to know all these great fellow workers!

What do you do on your free time?–Cycling is definitely my thing! I start my day with an extra 10km route on my way to work. I would like to encourage all of you to take the bull (or bike) by the horns! It isn’t always a sunny day, but it’s all about the equipment and the attitude, not the weather, right?

KEEP ON ROLLIN'!Pertti is a good-humoured guy, who is very enthusiastic about cycling and always gives his best for the team. Pertti’s specialties in engineering are project management, automation and electrical engineering.

Pertti Snellman

Mikko Lehtim

äki

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PROID-ILMO

PRODUCTIDENTIFICATION& MARKINGDONE THE RIGHT WAY

Clear identification and marking of your products and components finishes the properties of your equipment. Whether it’s defining the components, marking connections or describing the rating of your product, high quality and durable identification plates are crucial for the visual finishing of your delivery.

Read more how ProID can help you: www.proid.fi

Prohoc's marking products

are now called ProID!

TOWARDS AGILE HRM PRACTICES

To compete in a rapidly changing world, HR is confronting the need to reshape itself so that the function becomes a critical driver of agility.

Mikko Lehtim

äkiAlma Kangas HR Manager

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Since Prohoc, among many others, operates in a global context, the nature of work and organizational re-

lationships will become increasingly complex. Initia-tives will span traditional functional and geographical boundaries, heightening the need for greater knowledge sharing and collaboration. Together with the recently launched university collaboration, HERMES-project, the goal is to explore how Prohoc would address better to the increasing demands arising from agile HRM.

DEVELOPING AGILE HRM PRACTICESThe project-based organization stands out as a highly relevant organizational context for research into HRM as it challenges existing models and practices of HRM. Prohoc offers insights into an unconventional business envi-ronment, where the service is the delivery of the right competency for projects. Recruiting the right persons for projects sites located around the world requires for a strong networked approach from the company. Furthermore, it challenges the tools that provide the interaction between different actors.

An agile or change-ready organization is able to quickly adapt to changing circumstances and it can re-spond rapidly to changing customer demands. Agile practices also often mean innovativeness in terms of information sharing. One of the main goals within the project is to develop together an application that enables sharing knowledge between all parties. Aim is to create a tool, a sort of repository, which gathers together in-formation from all the HR processes, such as recruiting, performance management, personnel information etc. Since it makes communication and information shar-ing more agile, it enables more efficient and flexible networking.

“We want to stand out as the company that has the most satisfied employees in the industry. To achieve this we need modern, fast and effective ways of commu-

nication to support the competency development and employee care-taking, says HR Manager Alma Kangas.

BUSINESS-UNIVERSITY COLLABORATIONThe ongoing ‘Hermes’-project explores modern and flexible HRM practices, aiming to understand how com-panies build agility onto their organizational structures. “Human resource management is recognized as a nec-essary part of leading a business, but it´s strategic role is often forgotten. “, says researcher Jenni Kantola.

“The main benefit for companies from this coop-eration is the access to the latest research results and innovative methodologies. It’s a mutual approach – the companies offer business insights and the researchers

contribute proven methods and ex-pertise. It is a win-win situation for both parties.” comments professor Riitta Viitala.

The University of Vaasa is car-rying out studies in multiple fields. The Human Resource Management (HRM) research group, the partner in this project, is Finland’s largest scientific research group dedicated to examining people management

issues in organizations. The group produces academic research on a variety of HRM-related topics that com-panies can utilize to improve their competitiveness. The research group also carries out research-based de-velopment programs in collaboration with companies, like this newly launched agile HRM project with Prohoc.

Prohoc´s expertise in resource management and re-cruiting in a global context offers a rare example of a business that is expected to grow rapidly over the next few years. Moreover, the committed HR team creates a strong base for developing HRM practices to serve better the needs of managers, personnel and customers, whilst supporting strategic goals.

“The obvious team-spirit, innovative culture and commitment to the development project in Prohoc are clear driving forces to improve the company to become more agile”, says Jenni Kantola.

"WE WANT TO STAND OUT AS THE COMPANY THAT HAS THE MOST SATISFIED EMPLOYEES IN THE INDUSTRY.”Alma Kangas HR MANAGER

HERMES-PROJECT: Exploring agile HRM practices in SME´sCollaboration with the University of Vaasa and Lappeenranta University of Technology

Funded by TEKES & The Finnish Work Environment Fund (TSR)

Participating 13 SME´s in Finland, covers various fields within service and manufacturing sector

Special focus in Prohoc is to explore modern HRM practices in a project-based organization in parallel to development of an HRM application.

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DOCUMENTATION CONTROL• Determining documentation requirements and preparing documentation instructions• Managing project document flow (ElDoc) between PDM-, ERP-, ECM-systems, Project site and other stakeholders• Supporting the Documentation systems overall• Ensuring that all documents are in correct form and completed in schedule

CONTENT MANAGEMENT & PRODUCTION• Designing the total documentation package• Creating the content of manuals and other documents

PUBLISHING, PRINTING & DELIVERY• Preparing the documentation to its final form• Delivering the final documentation (ElDoc and print)

IIn our perspective, it can even be seen as sales material! Just think about what the end customer has in his hands

after and during the delivery. If a neat documentation package is not an excellent proof of the supplier’s ca-pabilities, what is?

Documentation is operationally often seen as part of design, engineering, QA/QC or even project manage-ment activities. That is why the roles in preparing the documentation are unclear and questionable: “Who (or even which company) is responsible for producing the project documentation?” That is also the reason, why engineering companies are able to stuff it into the same package with design work, when tendering for contracts.

Fact is, that preparing, controlling and publishing the documentation is done by different people with definitely different skill sets than what a design engineer or a project manager possesses. It is a separate activity and it should be treated as one.

We at Prohoc’s Information Services business unit are focusing solely on documentation activities. We see that it is the function, where we can bring the most added value to our customers. We have differentiated our ser-vice offering and are now growing our competency base rapidly to cater the documentation needs of our present and future customers. We always tailor our activities to

fit our customers needs. Basically we are in the problem solving business. Our functions are planned so that there is minimal bureaucracy and maximum customer service and care-taking. That is one of the greatest benefits of being an agile privately-owned company with a real customer-centric strategy.

Our services vary from a single task to staffing the customer’s project team with documentation specialists all the way to a fully outsourced process. Customers define our services and the level of integration. We eval-uate what will be best for our customers in the long run and plan our activities in cooperation with them. Our proactive approach enables us to make decisions and establish new teams and fine-tune processes very fast. The number one thought behind all our operations is end-customer satisfaction.

Don’t hesitate to contact us so we can start improving your documentation activities!

Iiro Wesslin Business Development Directoriiro.wesslin@prohoc.fi +358 40 831 5878

Project and product documentation is many times seen as a necessary evil that the customer or legislation requires. We think it is not. Documentation can be the company’s best calling card.

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OUR SERVICES

ARE DIVIDED INTO THREE DIFFERENT FUNCTIONS:

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WHAT MAKES A WINNING TEAM?Making of a successful project by inviting the right people on the bus.

Whether you look at examples from nature, sports or study the most successful enterprises, the com-

mon characteristics that make or break the success are rather similar. It has much to do with leadership, culture and team effort. Right personalities striving towards a common goal with shared values and vision, rather than having the most skillful individuals for the job, is of utmost importance.

After studying the most successful enterprises and comparing them to their peers, famous business author Jim Collins states: “It is all about not having the best individuals, but the right people on the bus that make the team.” However, in order to be successful, it still needs great leadership and a noble common cause where the entire team can relate. Let us look at what makes a winning project team at Prohoc.

PASSIONATE PEOPLE, NOT COMPANY EMPLOYEESA successful project delivery consists of several diffe- rent enablers that need to fit together in a smooth way. Understanding the scope and the requirements is a good starting point, but you need to have the right skills and

ability to understand the technology in order to be able to define the right technical and functional solution, and eventually make all that work. Besides having exactly the right versatile know-how and hard rock experience to do this, there is one even more important factor that needs to be taken into account, when putting together the team for the project. They need to perform as a team, not as individuals.

The value of the team must be greater than the sum of its individuals. To achieve this you need the right kind of personalities that work together, enhancing each other’s key qualities and offsetting the individual weaknesses.

By having a superior and highly structured project management process, you can be certain that even with a mediocre performance by a mediocre team, you’ll have a successful handover if there aren’t any surprises. How-ever it is rarely the case that a project runs from starting point to handover point without any changes, obstacles or other surprising events. This is the moment when the team and its way of collaboration, level of trust and operational agility are put on the line.

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CORE PRINCIPLES FOR WINNING WAY OF WORKINGAt Prohoc we set certain priorities that guide our actions when it comes to project management and also our whole business in general:

1 — COMPANY CULTURE AND VALUES. You need to make sure everyone can sign off the corporate values and everyone knows how to live by them. They are the guide for making the right decision at the time of hesitation.

2 — SCOPE DEFINITION AND UNDERSTANDING THE REQUIRE-

MENTS. Planning the roles and responsibilities, required technical, cultural and leadership qualities for the team starts by understanding the project scope. Whatever the task might be.

3 — RIGHT PEOPLE IN KEY SEATS. They fit the company values and culture, do not need tight management, can “walk the walk” and are passionate about whatever they do.

4 — COMMUNICATION AND INFORMATION SHARING. Transpar-ent, fast, reliable, short and clear with a collaborative style. Use modern tools, such as Jakamo collaboration platform to enable all this.

5 — ALIGNED OBJECTIVES. Objectives need to be clear and aligned. Everyone needs to play towards the same goal diligently.

6 — PERFORMANCE MANAGEMENT. Result-driven perfor-mance needs to be recognized. Set expectations high and make sure everyone understands the causalities. Communicate the feedback and feedforward.

7 — PERSONAL AND PROFESSIONAL GROWTH. There is not much to add when Jim Collins states the truth about professional growth, its very simple: “Do really big, hard things. They will grow you personally, professionally and give contribution to all your future endeavors. If you throw yourself on a difficult path, the path will make you grow.”

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The first year of top level ice hockey is over in Vaasa and the preparations for the second season are un-

derway. No-one outside the city expected too much from Sport this season but the team established credibility by creating a strong identity for themselves.

Just like Prohoc, Sport can be described as a youthful pack that never gives up and always respects others.

And the team did not give up despite facing enor-mous challenges. Kelsey Tessier, the team’s projected top forward, flopped. Petteri Lindbohm was supposed to play for Sport but he left for North America. Miko Malkamäki, the captain of the team, was injured all season.

Add to this the fact that Sport had a small budget and they got to start building the team at a much later phase than the others. But the team fought every night and gradually started getting wins. It is easy to say that the season was somewhat of a success story despite the team finishing in last place.

− The atmosphere in the locker room remained pos-itive throughout the season. Everyone was working towards a shared goal: we wanted to be known as a fighting, relentless team and we did that. We earned our credibility as a Liiga team, explains the team’s Sports Director Markus Jämsä.

− We didn’t start the preparations for this season on time since we found out so late that we’d be playing in Liiga. Fortunately, we did manage to acquire almost all

the players we wanted. When you’re this late, you need to get what you can and try to make it work, Jämsä says.

YOUNG, HUNGRY AND POSITIVE− Our plan was to get young, ambitious players and add some experienced ones to the mix. It’s always hard to work with such a new group but, all in all, our season was positive, he explains.

Vaasan Sport are also known for their passionate fans, the “Red Army”, who gave their love to the team in every game.

− The fans were great. We got fantastic support at home games and they did not give up on us even when we had some though stretches. I want to say a big thank you to them, said Jämsä.

Sport is now getting ready for the second season. This time, Jämsä has been building his team since autumn and training started already in the middle of April.

− We are where we should be at this time of the year. We still need two defensemen and one forward but there’s no panic. We are ready to head towards new adventures, enthuses Jämsä.

So what’s next? Sport do not want to finish on last place again and they want to see Liiga playoff hockey in Vaasa.

− We need to set new goals for ourselves for the up-coming season. We need to move forward and get better

Prohoc’s hometown ice hockey team Vaasa Sport had a positive first season in Liiga despite major obstacles. The team promises, however, that even better is to come.

CREDIBILITYESTABLISHED

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CREDIBILITYESTABLISHED

results. Next season we need to fight for a place in the playoffs while making ourselves even more credible.

COACH KNOWS BEST - VALTONEN’S ARMYSport’s head coach is Tomek Valtonen, who briefly worked as the head coach of Jokerit in the spring of 2014. While inexperienced, the team’s management is happy with what he’s done.

− When Tomek arrived he brought a culture of working hard and doing things with him, states Jämsä.

Valtonen, himself, was also happy with his first season in Vaasa.

− We achieved everything we wanted. We had a chance to play for the win every single night and our identity be-came clear for everyone. Our hockey is all about reacting and playing fast while remembering our values. This is what we asked for, and the players gave us exactly that.

Valtonen and Sport, like Prohoc, see that there is always room for development and that team work is what makes organizations strong.

− We’ve started training and we have some new players who will make us a better team. Development needs to be continuous. The changes we’ve made are small but I believe they will have a great effect in the big picture.

Maria Sundelin

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PROHOC IN

Facts & Figures

350

>3000

MORE THAN

PROJECTS DELIVERED IN COMPANY HISTORY.

Total man-years of project experience:

We have been operating in global project business since 1997. During this time we have grown from a corner shop to a reputable player in international project business. Some of the biggest players in their respective fields trust us to deliver quality services on time. We will continue on this path to exceed our customers’ expectations.

Prohoc’s employees have experience in all sides of industrial project deliveries. We can put together a team to manage the whole project, from kick-off to hand-over. This is our multi-discipline project knowhow:

More than 75% of Prohoc

employees have over 13 years

top-notch project work experience.

MECHANICAL 20%

DOCUMENTATION 16%

HSSEQ 10%

ELECTRICAL 26%AUTOMATION 7%

LOGISTICS 4%

CIVIL 8%

PROJECT MANAGEMENT 9%

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132 000h

SO FAR THIS YEAR (2015)

WE'VE BEEN WORKING

WITHOUT ACCIDENTS

8716 000

In the year 2014our project expertshad more than

hotel nights abroad.Prohoc is a health and safety conscious employer and

is actively working towards zero accident rate in all

operations. More than 70% of the personnel have

done additional health and safety trainings.

No. OF COUNTRIES WE'VE HAD OPERATIONS IN

23

We have more than

1000 man-years of experience in both

Energy and Process industry projects

Employee Distribution by AgeProhoc’s employee ages span over five decades.

There’s no substitute for experience, right?

OVER 60 9%

50–60 29%

Industry:

PROCESS

ENERGY

OIL & GAS

MINING

NUCLEAR

CARGO

Man-years 250 500 750 1000 1250 1500of experience:

1401

1076

250

242

110

59

45–49 23%

35–44 19%

25–34 20%

PROJECT MANAGEMENTRigorous project leadership; managing projects in budget and on time.

HSSEQImpeccable support function management; mitigating the health, safety and quality risks.

LOGISTICSPrompt supply chain management; right material in the right place at the right time.

ELECTRICALQualified instrumentation and electrical installation control; enabling modern services within the site.

AUTOMATIONProficient control system deployment monitoring; commissioning the systems to work together.

DOCUMENTATIONFirst-rate content creation, controlling and publishing; one-stop shop for all technical and project documentation needs.

Our Scope is complete

360°

CIVILCompetent civil works supervision; ensuring a solid base for the investment project.

MECHANICALAccomplished structural erection oversight; building the foundation for customers’ equipment.

Prohoc Oy Virtaviiva 8 F, 65320 Vaasa Finland tel. +358 6 315 7700

Aleksanterinkatu 22 C, 33100 Tampere Finland www.prohoc.fi FOLLOW US: @ProhocOy

PROJECT'S DONETHE RIGHT WAY

PROMANAGEMENT

PROCONSULTING

PRORESOURCING

PRODOCUMENTATION