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Transcript of Professional Roles and Leadership Chapter 58 Mosby items and derived items © 2011, 2006, 2003,...
Professional Roles and Leadership
Chapter 58Chapter 58
Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Slide 2Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• The role of a graduate nurse will be exciting and challenging.
• The LPN/LVN is a valuable member of the health care team and functions in many settings.
• Many opportunities are available from which to choose.
Slide 3Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Letter of Application It should always be customized, brief, neatly typed,
and correctly spelled. It should be simple and direct. Its objective is to introduce yourself, announce your
interest in employment, briefly state your qualifications, and express your availability.
Your cover letter requires a thorough discussion of your qualifications.
Slide 4Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Résumé A summary of educational and professional
experiences, including activities and honors A one- or two-page written document that contains
certain information about you, your education, and your experience
Should be well-organized, neat, and accurate
Slide 5Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Personal Interview A meeting of people face to face, as for evaluating or
questioning a job applicant First impressions have a lasting effect.
• Contracts A promise or a set of promises between two or more
people that creates a legal relationship between them and a legal obligation that one or more of them must fulfill
May be written or oral
Slide 6Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Keeping Your Job Keep current and competent. Look and act professional. Be on time and ready to start at the beginning of the
shift. Be organized. Do not spend time with personal telephone calls. Take only the time allocated for lunch and breaks. Work hard and give the best care possible. Be a good leader and a good follower.
Slide 7Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Keeping Your Job (continued) Help others when you can. Stretch yourself; do not be satisfied with the minimum. Display a positive attitude and flexibility. Respect your patients, their family members, your
co-workers, and your supervisors.
• Encountering Problems Follow the chain of command. Be calm and positive in your approach. Listen carefully.
Slide 8Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Functioning as a GraduateFunctioning as a Graduate
• Advancement A rise in rank or importance, a promotion, progress,
improvement May result from additional preparation or additional
experience Usually based on a person’s qualifications, behavior,
performance, and preparation
• Terminating Employment A verbal statement and letter of resignation should be
completed; proper procedures should be followed.
Slide 9Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Know Your Role LPN/LVN is responsible to the RN or physician. Role of LPN/LVN is constantly changing.
• Technical and scientific changes in the health care system have resulted in a multiplicity and complexity of functions placed on the nurse.
• Be careful not to lose sight of your principal concern—the patient, a human being!
Slide 10Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Confidentiality All information the patient gives is confidential. Information may be exchanged with other members of
the health care team only in the performance of your duties.
Releasing any information to anyone other than the health care team without the consent of the patient is a violation of the right to privacy.
Slide 11Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Role of the LPN/LVN in the Community Participates in activities that promote the community’s
attitude toward positive health care Uses community resources to promote a better
understanding of the health services available to the general public
Participates in community health projects and other health-oriented activities
Slide 12Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Professional Organizations Gives you a voice in your profession Some provide continuing education Two national organizations are designed to support
and meet the needs of the LPN• National Association for Practical Nurse Educators
(NAPNES)
• National Federation of Licensed Practical Nurses (NFLPN)
National League for Nursing (NLN)• Involved with all types and levels of nursing
Slide 13Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Continuing Education It is critical to keep current on nursing trends and
issues. There are many opportunities for nurses to learn new
nursing skills.• Facilities offer employees continuing education.
• Internet
• Some states require CEUs before you can renew nursing licenses.
Slide 14Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Transition from Student to GraduateTransition from Student to Graduate
• Certification Opportunities Certifications
• Managed care (CMCN)
• Pharmacology
• Long-term care (CLTC)
• Addiction (CALPN)
• Further education
Slide 15Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Licensure ExaminationLicensure Examination
• National Council of State Boards of Nursing Computerized adaptive testing (CAT) was adopted in
1994. Examinee takes the CAT exam by sitting at an
individual computer and answering questions on the screen.
NCLEX-PN has 85 to 205 questions.
• The candidate’s application is approved by the board of nursing in the jurisdiction where the NCLEX is to be taken.
• On successful completion of the examination, you can practice as an LPN/LVN.
Slide 16Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Licensure ExaminationLicensure Examination
• Endorsement/Reciprocity This is recognition of the license of a health
practitioner in one state by another state. Applicant must meet the state’s licensing
requirements. If the nurse travels with a patient from one state to the
other or to Canada, the license the nurse has in her or his possession is valid for the length of the stay in the other state or Canada.
Slide 17Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Licensure ExaminationLicensure Examination
• Nurse Licensing Compact/Mutual Recognition Based on the primary state of residence
• A declared, fixed, permanent, and principal home for legal purposes
A nurse may practice in a compact state using the nursing license from the primary state of residency.
State boards of nursing differ, so you should contact the board of nursing in the state where you are seeking licensing for the specific requirements.
Slide 18Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Nurse Practice ActNurse Practice Act
• Licensing law
• Defines the title and regulations governing the practice of nursing
• Assists the nurse in staying within the legal scope of nursing practice in each state
• Defines the regulations for practical nursing and includes requirements for an approved school of nursing
• Defines requirements for licensure and conditions for which a license may be revoked or suspended
Slide 19Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
State Board of NursingState Board of Nursing
• Board consists of members who represent different levels of nursing and are appointed by the governor.
• The purpose of the board is to protect the public by administering the nurse practice act.
• Board is responsible for approving schools of nursing
• Board issues and renews licenses. Board has the authority to suspend or revoke a
license.
Slide 20Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Hospitals LPN/LVN is under the supervision of the RN. LPN /LVN is legally able to provide most bedside care
to patients in the hospital setting. LPN /LVN is responsible for supervising the nursing
assistants. There are a number of different types of hospitals.
Slide 21Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Figure 58-4Figure 58-4
Various positions are available in the hospital setting on the health care team.
(From Polaski, A.L., Warner, J.P. [1994]. Saunders fundamentals for nursing assistants. Philadelphia: Saunders.)
Slide 22Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Long-term Care Facilities LPN/LVN is the backbone of long-term care facilities Can advance to charge nurse and supervisory
capacity with RN supervision A facility for those who require long-term care
• Home Health Health care in the home setting RN supervision must be available Relaxed atmosphere, decreased patient load,
primarily daytime hours
Slide 23Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Physician’s Office or Clinic Some of the skills required may not be included in the
LPN/LVN educational program.• Laboratory testing, ECGs, computer skills, insurance
coding, billing, supervision of other office personnel
• Insurance Companies Preadmission and claims assessments Usually require experience in medical-surgical nursing
Slide 24Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Temporary Agencies These agencies provide nurses to meet the staffing
needs in a variety of health care facilities. Advantages are the right to refuse and the wealth of
variety available. Disadvantage is the uncertainty of work available.
• Travel Opportunities Nurse can work for specified periods in areas in need
of nurses through a temporary agency. Experience is required. Lodging is provided in addition to salary.
Slide 25Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Pharmaceutical Sales LPN/LVN makes contacts with physicians,
pharmacists, and nurses in various clinical settings.• Presents the advantages of products
• Teaches about side effects and precautions Experience in specific areas and an expertise in
science and pharmacology are required.
• Other Medical Sales Sell medical supplies May perform in-service programs at facilities to
demonstrate product use
Slide 26Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Outpatient Hotels Provides patient teaching and assists with preparation
for tests; available for emergencies Hotel is usually owned by a hospital.
• Patient/guests stay while they undergo testing before surgery and/or for postsurgical care.
• The Military Active duty or reserves are options. Educational opportunities
• Additional education
• May help repay loans
Slide 27Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Adult Daycare Provide medical supervision for adults while their
family members work or take a break from the responsibility of care
• Schools Perform health screenings, emergency care, and
health teaching
• Public Health Work in clinics and home visits; may also participate
in health inspections
Slide 28Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Outpatient Surgery Prepare patients for surgery, as a scrub nurse, or to
work in the recovery room under the supervision of an RN.
• Private Duty Give total care to one patient May be in the hospital, home, other facility, or while
traveling
• Government May work in a Veterans Administration hospital or
other government hospitals
Slide 29Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Industrial Focuses on promoting wellness and preventing
accidents Safety is emphasized, and usually is first aid–oriented May do physical assessments, health surveys,
insurance forms preparation, health education, and intervention for patients injured in industrial accidents
• Rehabilitation Guides the patient toward health and independence
Slide 30Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Career OpportunitiesCareer Opportunities
• Psychiatric Provides care for the mentally ill patient Requires a mature person
• Hospice Provides care for the terminally ill patient Institution or home setting Must have a clear understanding of his or her own
feelings about death
Slide 31Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Leadership The art of getting others to want to do something you
are convinced should be done
• Management Handles the day-to-day operations to achieve a
desired outcome
Slide 32Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Autocratic Style Retains all authority and responsibility Concerned primarily with tasks and goal
accomplishment Assigns clearly defined tasks Establishes one-way communication with the group Excels in times of crisis (cardiac arrest) and in
situation of disorder (natural disasters)
Slide 33Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Democratic Style People-centered approach Allows employees more control and participation in
the decision-making process Emphasis is on team building and collaboration Works best with mature employees who work well
together as groups
Slide 34Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Laissez-Faire Style “Free-run style” or permissive leadership Relinquishes control completely Chooses to avoid responsibility by delegating all
decision making to the group Wants everyone to feel free to “do their own thing” May work well with highly motivated professional
groups
Slide 35Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Situational Leadership Takes into account the style of the leader, the maturity
of the group, and the situation at hand to form a comprehensive approach
Four typical styles• Directing
Provides specific instructions and supervises the accomplishment of tasks
New employees, employees with repeated performance problems, and crisis work situations
Slide 36Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Situational Leadership (continued) Four typical styles (continued)
• Coaching Monitors the accomplishment of tasks while also
explaining decisions, asking for feedback or suggestions, and recognizing good performance
Typically, leader and staff have have jointly developed a work plan.
Slide 37Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Situational Leadership (continued) Four typical styles (continued)
• Supporting Supports the efforts of others, facilitates their goal
accomplishment, and shares responsibility for decision making
Values growth and not perfection, collaboration and not competition
• Delegating Gives responsibility for decision making and problem
solving to mature staff who have demonstrated their competence
Slide 38Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Team Leading Assisting and guiding the nursing team in providing
care for a select group of patients Duties
• Receive reports on assigned patients
• Make assignments for team members
• Make rounds and assess all assigned patients
• Assist in administering medications and treatments
• Confer with team members on priority patients
Slide 39Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Time Management Using time to good advantage will be of great value. Learn effective time management skills, and practice
them frequently until they become fully developed. These skills will help you manage not only at work but
also in daily living.
Slide 40Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Anger Management Anger gives you a cue that something is wrong. Justified
• Helps you get your needs met by stimulating you to action
Unjustified or displayed inappropriately• Can get you and others in trouble
Slide 41Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Burnout Physical, emotional, and spiritual exhaustion Nurses are at high risk because they care! Occurs more often in people who have excessively
high expectations of themselves High-risk areas
• Intensive care
• Hospice
• Oncology
• Emergency department
Slide 42Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Burnout (continued) Signs and symptoms
• Physical Fatigue; changes in sleeping and eating Lack of energy; loss of interest in sex
• Psychologic Irritability; hypersensitivity Frustration; negative outlook Forgetting
• Spiritual Loss of commitment, meaning, and integrity
Slide 43Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
BurnoutBurnout
Symptoms of burnout.
(From Arnold E.N., Boggs, K.U. [2003]. Interpersonal relationships: professional communication skills for nurses. [4th ed.]. Philadelphia: Saunders.)
Slide 44Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Strategies for Burnout Prevention Awareness Balance Choice Detachment Altruistic egoism Focus Goals Hope Integrity
Slide 45Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Transcribing Physicians’ Orders Written
• Recorded on the chart by the physician.
• NEVER GUESS: If in doubt, get a second opinion.
• If it is a little different that “usual,” clarify it with the physician.
• If you still believe the orders to be inappropriate, contact your supervisor and document why the orders are not being carried out.
• Nurses are responsible for their own actions, regardless of who told them to perform those actions.
Slide 46Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Figure 58-6Figure 58-6
Clarifying the physician’s order.
(From Leahy, J.M., Kizilay, P.E. [1998]. Foundations of nursing practice: a nursing process approach. Philadelphia: Saunders.)
Slide 47Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Transcribing Physicians’ Orders (continued) Verbal or via telephone
• They may only be taken from a physician or a nurse.
• They are more subject to error.
• Clarify the order by repeating it to the person giving it.
• Ask them to repeat it more slowly if necessary.
• Write it down immediately.
• Be careful about medications that sound alike. For example, Zantac and Xanax
Slide 48Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Figure 58-8Figure 58-8
Computerized system for narcotic distribution.
(From Elkin, M.K., Perry, A.G., Potter, P.A. [2004]. Nursing interventions and clinical skills. [3rd ed.]. St. Louis: Mosby.)
Slide 49Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Leadership and ManagementLeadership and Management
• Change-of-Shift Report The report provides the next shift with pertinent
information about the patient. The quality of nursing care the patient receives is
contingent on how well each shift communicates with the other.
The report may be given orally in person, by audiotape recording, or with rounds from patient to patient.
Before beginning the report, write down all necessary information.
Slide 50Mosby items and derived items © 2011, 2006, 2003, 1999, 1995, 1991 by Mosby, Inc., an affiliate of Elsevier Inc.
Figure 58-9Figure 58-9
Giving a change-of-shift report.
(From Elkin, M.K., Perry, A.G., Potter, P.A. [2004]. Nursing interventions and clinical skills. [3rd ed.]. St. Louis: Mosby.)