Product2Market's guide to Business-to-Business Marketing

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    The

    Short Guide toBusiness2BusinessMarketingAndMaking it work

    for youAn overview of thefundamental marketing tactics,which to choose and how tomake them work for you

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    About the author:

    Anthony Byrne,Managing Director

    Anthony is a graduate of UCD

    Michael Smurt School of business

    and has fteen years Business

    Development, Sales Management

    and Business Management experi-

    ence both in Ireland and the UK.

    Prior to founding Product2Market

    Anthony was involved in the start-up

    and growth of two successful Irish

    software companies selling into some

    of the UKs biggest FTSE listed com-

    panies. Before working in the

    Software Industry, Anthony worked

    within the Irish Media Industry.Anthony works very closely with our

    clients helping them to achieve stra-

    tegic goals by providing consultation

    on Sales & Marketing, Market Entry

    and Export Strategies.

    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected] 02

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    OnlineMarketing

    Marketing Consultancy

    Email Marketing

    Social Media Strategy

    Website Content Audit

    PPC Campaigns

    OfineMarketing

    Lead Generation

    Event Attendee Management

    Data Cleansing

    Inbound Call Handling

    Outline ofProduct2MarketServices

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    In fact, we believe that the most

    effective marketing strategies are

    ones, which encompass a number

    of marketing tactics, which cleverly

    reinforce each other while sharinga cohesive and consistent message.

    Over the last decade, how marketing

    is done has changed immensely as

    factors such as the emergence and

    development of the Internet,

    Globalisation and increased

    consumer expectation due to higher

    spending power have had an incred-

    ible impact on how businesses target

    and capture the attention of their

    customers. This is especially true of

    the Business to Business world.

    The purpose of this e-Book is to

    outline some of the most widely

    used Business to Business marketing

    practices available and to give the

    reader pointers on how to implementsome of these strategies with

    maximum effect.

    Mark Zuckerberg (founder of social

    networking site facebook) stated

    in 2011 that he aimsnot to build a

    platform but to be across all of them.

    Product2Markets position is that no

    one marketing strategy is the best

    strategy to use, it is a combination

    of tactics; which will get your name

    out there.

    Its 2012and theres moreways than ever tomarket yourbusinesss productor service to itsintended audienceboth locally andinternationally.

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    What isB2BMarketing?

    So, out with the old and in with the

    new? No. Mix it up a bit- understand

    what the options are then start

    building a strategy.

    This was because of less competition

    in the marketplace, a more simplistic

    approach due to less tactic options

    and fundamentally- a focus on

    relationship marketing (ensuring

    loyalty and repeat business).

    Essentially, having so many

    marketing resources in 2012

    has meant Business to Business

    marketers have a less clear path

    in terms of what is right, wrong and

    going to bring the best results.

    Business to Business marketing

    differs greatly from Business to

    Consumer marketing. This applies

    to factors such as potential target

    market size, value proposition

    and consequently, decisions and

    approaches used by marketing

    managers.

    In the past, Business to Business

    marketers had a (more)

    straightforward approach to winning

    new business.

    My denition of B2B Marketing is:

    ..atransactionbetweentwobusinesses.Transactionsmightbeservicessuchasconsultingwhereacompanyoffersitsex-pertisetoanothercompany.InbasictermsB2BMarketingiswhereonecompanysellsits

    productstoanothercompany.

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    What we mean by Direct Sales is a

    companys Sales resources, which

    contact the target market directly.

    Whether following up on enquiries or

    making cold calls your companys

    sales people should be responsible

    and accountable for growing their

    pipeline and deals closed. Direct

    sales people give your company

    focused growth by hunting for leads

    and opportunities.

    Get insidetheir Mailbox

    Direct mail, mail-shots, mailers.

    Weve all heard, seen, read these as

    theyve landed on our desk.

    In todays Marketing world, the

    Internet has affected the medium

    used to deliver marketing messages,

    which would have traditionally been

    delivered through the Mail (Postal)

    system. This has become a positive

    for direct mail as a marketing method

    as decision makers arent being

    bombarded by endless mail- shots.

    Less is more.

    Catch themfor a meeting

    Charles Browder (1958), president of

    BBDO, quoted in James B. Simpson,

    Contemporary Quotations 1964

    Thereisnosuchthingassoftsell

    andhardsell.

    Thereisonlysmart

    sellandstupidsell.

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    E-mail marketing holds some extra

    tangible benets over its generational

    forerunner.

    1e-mail marketing allows compa-nies to market on a very large scale,

    to a large audience in a large numberof locations.

    2 because of clever innovations inthis space, e-mail marketing allows

    its senders to track the effectiveness

    with most established E-Mail Market-

    ing systems by having the capabil-

    ity of reporting on the receivers and

    readers of a campaign.

    While they aredoing somethingelse marketing

    Did you know that in 2012 - checkingemail is most popular online activity

    to engage in while watching tv? It is

    also the most effectively adopted and

    cost-effective marketing resource in

    the Business to Business sector.

    The best way to think about e-mail

    marketing is to think of direct mail

    delivered by email instead of the

    traditional postal system. Used

    correctly, e-mail marketing can be a

    very useful tool which can offer very

    signicant return on investment.

    Its always worth considering that

    the most effective use of a Sales

    Persons time is closing deals with

    the right type of prospect. This

    means that marketing to generate

    leads for Sales people to close is

    key if you want to optimise a sales &marketing relationship.

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    2Potential buyers who are notspecically looking for your type

    of product/service - but using the

    web as a tool of suggestion to this

    segment can generate interest in amarket that wasnt specic sourcing

    your company.

    1Those searching for specic items.Using certain keywords, shoppers

    look for specic items and suppliers

    - ensuring your company appears

    in search engines for terms/names

    to your business is very important

    if you want to harness the web.

    Understating areas such as search

    engine optimisation is keyto successful execution.

    80%of internetusers have afacebook account

    in 2012The Internet has connected all

    sides of the world and made it much

    smaller. It links people to people and

    business to business.

    Business uses the web to reach two

    very different types of web trafc:

    Youcantaskcustomers

    whattheywantandtry

    itgiveittothem.Bythe

    timeyougetitbuilt,theyll

    wantsomethingnew.

    SteveJobs,CEO,Apple

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    Know what to expect/set your targets

    realistically- Having clear targets in

    place will mean that you are working

    towards something very specic andalways keeping the end in mind. A

    short, medium and long-term strategy

    will allow you to identify trends week-

    ly, monthly and annually if carried out

    correctly.

    Using Analytics systems will mean

    that you can clearly understand yourtargets and objectives in terms of

    your marketing activity. This will also

    mean you can make amendments to

    your plan based on trends identied.

    Resources- Are you a one-man

    band or part of a multi-national

    organisation? Do you have a 50 or

    a 500,000 budget? Figure out howmany staff members, dollars in the

    bank and additional resources are

    available.

    Know-how-Do you have the

    expertise in-house to execute

    campaigns? Theres no point in

    making a plan to design a state ofthe art billboard if you dont have

    designers in house to do it! Put it on

    ice until you are ready or if you have

    funds, talk to the experts!

    Getting yourmarketing strategyrightSo you know the main optionsavailable to you - how do you

    decide which to start with and howto execute them? Look at the past,

    present and future - analyse and

    quantify.

    Market Research- Knowing whats

    happening in the marketplace

    especially with your competitors is

    imperative. Figure out where theyare advertising and where their name

    seems to be known. Once you know

    what appears to be working for them

    (and not working), this can help you

    gure out what will work for you.

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    Product2MarketSales and Marketing Agency | + 353 (01) 544 5775 | [email protected]

    Product2Market are here to help

    if you would like suggestions,

    ideas or just a second opinion

    please reach out to us !

    Most of the Business to Business

    Marketing strategies adopted in

    Business are a complete or subset

    of what we have discussed in this

    e-book. Whats very important is

    to try and put yourself in the seat

    of YOUR target market. A good

    acid-test to ask yourself is if I were

    in position of the target market, how

    would I perceive my Company and

    message?. This will ensure you are

    looking at your strategy from both

    sides of the fence!

    I wish you well on your Marketingjourney and leave you with one last

    factor to consider... as your target

    market will always evolve, to stay

    ahead of your competition make

    sure you always alter your Marketing

    message. As your position in the

    marketplace changes, so should your

    Company/Products message.

    Increasingly,themassmarketingisturni ng intoamassofniches.

    ChrisAnderson-

    AuthoroftheLong Tail

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    Product2MarketSales and Marketing Agency | +35315445775 | [email protected]

    Additional B2BMarketing Toolsand Resources

    http://www.hubspot.com/marketing-

    resources/

    http://www.marketingprofs.com/ http://www.irishmarketingjournal.ie/

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    ContactProduct2Market www.product2market.ie

    P:+ 353 (01) 544 5775

    E:[email protected]

    Second Floor

    Suite 16, The Mall,Beacon Court,

    Sandyford, Dublin 18.

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