Printer Driver Rebootless Update Procedure for …1].1.pdf · Printer Driver Rebootless Update...

Printer Driver Rebootless Update Procedure


for PCL5e/5c/6 Drivers

NOTICE THIS DOCUMENT SHALL NOT BE REPRODUCED IN WHOLE OR IN PART, FOR ANY PURPOSE OR IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR WRITTEN CONSENT OF RICOH CORPORATION. WHICH CONSENT RICOH CORPORATION MAY GRANT OR DENY IN ITS SOLE DISCRETION. All product names, domain names or product illustrations, including desktop images, used in this document are trademarks, registered trademarks or the property of their respective companies. They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies. Ricoh does not grant or intend to grant hereby any right to such trademarks or property to any third parties. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products. Although best efforts were made to prepare this document, Ricoh Corporation makes no representation or warranties of any kind with regards to the completeness or accuracy of the contents and accepts no liability of any kind including but not limited to performances, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this document.

Technology Solutions Center Ricoh Corporation

Version: 1.1

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Copyright 2003 Ricoh Corporation


Table of Contents Section Title Page

1 Introduction 3 2 Hardware/Software Requirements 4 3 Installing the Drivers 7

3.1 Checking the Printer Driver Version 7

3.2 Upgrade Installation Procedure for Win2K, WinXP and Server 2003:

8

4 Summary 15

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1. Introduction Ricoh provides PCL, PCL5e/5c and PCL6 printer drivers that can be updated without the necessity of rebooting servers running Windows 2000 Server/Advanced Server/ Professional (Win2K), Windows XP Professional/ Home Edition (WinXP) and Windows Server 2003 (Server 2003). These drivers are referred to as “rebootless” drivers. This document describes the procedure for updating the PCL5e/5c and PCL6 rebootless printer drivers without rebooting the server operating system. This is important to server administrators since it is not necessary to reboot a server to install the driver. NOTE The first time a rebootless driver is installed on a server, replacing a non-rebootless driver, the server will have to be rebooted.

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2. Hardware/Software Requirements 2.1. Workstation Operating System:

Windows 2000 Server/Advanced Server/ Professional (Win2K), Windows XP Professional/ Home Edition (WinXP) and Windows Server 2003 (Server 2003). The PCL5e/5c and PCL6 printer drivers for Windows NT 4.0 do not support the rebootless update feature.

2.2. Applicable Products: This document is applicable for the products listed in Table 2.1.

Product Code

Ricoh Corp Model Name

Savin (USA) Model Name

Gestetner Model Name

Lanier Model Name

Rebootless Driver

Version G094 AP400 MLP25 P7325 LP026 PCL5e/6

initial release or later

G062 AP3200 SLP32 P7032 AP3200 From next release version

G058 AP2600N SLP26N P7026N PCL 1.2.0.0 or later

G091 AP600N MLP32 P7132N LP032 PCL5e/6 initial release

or later G065 AP4510 MLP45 P7145 2145AG/2145AH From next

release version

H310 FAX5510 SF3799 9199 LF510 From next release version

H555 FAX3310L Savin FAX3725 F9103 LF310 From next release version

H233 FAX4410L FAX3750 F104 LF410 From next release version

G081 CL3000 CLP1620 C7116 LP020C From next release version

G071 CL5000 CLP1036 C7010 LP036C From next release version

G082 AP3850 SLP38C DSc38F 2138E From next release version

G080 CL7000 CLP28 DSc38U LP138C PCL5c initial release or

later B039 Aficio 1015 2515 1502 5515 PCL 1.10.0.0

or later B040 Aficio 1018 2518 1802 5518 PCL 1.10.0.0

or later B043 Aficio 1018D 2518d 1802d 1802d PCL 1.10.0.0

or later B049 Aficio FX12 2513 1202f 5612f PCL 1.8.0.0

or later B044 Aficio 1013 2513 1302 5613 PCL 1.8.0.0

or later

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Product Code

Ricoh Corp Model Name

Savin (USA) Model Name

Gestetner Model Name

Lanier Model Name

Rebootless Driver

Version B046 Aficio 1013F 2513f 1302f 5613F PCL 1.8.0.0

or later B045 Aficio 120 2512 1202 5612 From next

release version

B027 Aficio 1027 2527 2712 5627 PCL 1.8.0.0 or later

(Lanier only)B022 Aficio 1022 2522 2212 5622 PCL 1.8.0.0

or later (Lanier only)

B003 Aficio 1035/1035G 2535/2235 3502 5635 PCL5e/6 1.8.0.0 or

later B004 Aficio 1035/1035G 2545/2245 4502 5645 PCL5e/6

1.8.0.0 or later

B006 Aficio 1035P 2535p 3502p 5635P PCL5e/6 1.8.0.0 or

later B082 Aficio 2045 4045 4532 LD045 PCL5e/6

initial release or later

B079 Aficio 2035 4035 3532 LD035 PCL5e/6 1.2.0.0 or

later B064 Aficio 1060 2560 6002 LD060 From next

release version

B065 Aficio 1075 2575 7502 LD075 From next release version


A294 II Aficio 1085 2585 8502 5685 From next release version

A295 Aficio 1050 2105DP 32105 5505 From next release version

A295 II Aficio 1105 25105 10502 5705 From next release version


B051 Aficio 1224C C2408 DSc224 LD024C From next release version

Table 2.1. Applicable products and Drivers

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NOTE Information concerning non-supported models is included in the Readme file. Non-supported models will require rebooting the server when replacing the driver. 2.3. Hardware Requirements: A Windows workstation PC—or server terminal—running Win2K WinXP or Server 2003 connected to your network. 2.4. Who Should Read this Document? This document was written for end users who need to replace the PCL5e/5c/6 printer drivers on their servers with versions that do not require rebooting the servers. 2.5. Driver Requirements: The rebootless update feature is available for the PCL5e/5c/6 printer driver versions listed in Table 2.1. Many of these drivers were released in February 2004. Some PCL5e/5c/6 printer drivers, that support the rebootless update installation were released starting in March 2003. All PCL5e/5c/6 drivers for applicable devices released after March 2003 are rebootless. NOTE To use rebootless updating, both the new driver and the old driver must support rebootless updating.

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3. Installing the Drivers The information in this section details the procedures required to install the Rebootless Update drivers in Win2K, WinXP and Server 2003.

NOTE The rebootless update procedure will also be described in the Readme file of the next version release. 3.1. Checking the Printer Driver Version: The first step to be taken in this procedure is determining the version of the existing printer driver and whether or not it is a rebootless driver. There are several ways to do this and the procedure is very similar for all of the operating systems covered in this paper.

NOTE Be sure to use the methods described below to determine the driver version both before and after you perform the update procedure. If the change is noted when performing all of these procedures, the update can be considered successful.

From an Application:

! In all three operating systems, select Print from the File menu in any application (e.g., MSWord).

! Click on the Properties button (Win2K) or the Preferences button (WinXP/Server 2003).

! Click on the About button. The alert box shown in Figure 1 will appear. Once you have taken note of the driver version, click Ok.

From the Control Panel:

! Navigate to the Control Panel using the Start menu.

! Once the Control Panel is open, double click on Printers (Win2K) or Printers and Faxes (WinXP/Server 2003).

! Select the printer whose driver version you want to determine and right click.

! Select Properties from the menu.

! Click the Printing Preferences button and then About button. The alert shown in Figure 1 will appear.

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NOTE Right clicking on the desired printer also allows you to select Printing Preferences from the right click menu. This will take you directly to the Printing Preferences dialog which holds the About button.

Figure 1: The Printer Driver About alert

NOTE The driver version can also be determined by printing the printer test page by clicking the Print Test Page button on the General tab of the Print Properties dialog.

3.2. Upgrade Installation Procedure for Win2K, WinXP and Server 2003:

! Log in to a user account with sufficient rights to load and install printer drivers.

! Navigate to the Printers and Faxes folder via the Start Menu or Control Panel.

Figure 2: Printers and Faxes Folder

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! Right click the printer whose driver you wish to replace and select Properties from the menu.

Figure3: Printers and Faxes Properties Menu

! Select the Advanced tab on the Properties dialog for the selected printer.

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Figure 4: Printer Properties Advanced Tab

! Select the desired printer driver from the Driver pull down.

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Figure 5: Printer Properties Advanced Tab with Driver Pull Down

! Click the New Driver button. The Add Printer Wizard will open.

Figure 6: Add Printer Wizard

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! Click the Next button. The Add Printer Wizard advances to the Printer Driver Selection dialog where you can select the manufacturer and printer whose driver you wish to update.

Figure 7: Printer Driver Selection Dialog

! Clicking the Next button will open the Install from Disk dialog.

Figure 8: Install from Disk Dialog

! Click on the Browse button and navigate to the *.inf file for the chosen driver. Select the file and click on the Open button.

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Figure 9: Locate File Dialog

! The rebootless printer drivers will be updated.

Figure 10: Completed the Add Printer Driver Wizard Dialog

! Close the Printer Properties dialog and the Printer and Faxes folder.

! Log out of the Windows user account and then log back in again. Once you log back in, the update should be complete. Repeat the procedures in section 3.1 for the operating system of your environment.

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NOTE If you do not log out and back in again, the printer driver version and information on the printer test page will not be properly updated even if the information described in section 3.1 is updated. Trying to access Printer Properties without logging out and then back in to the user account may cause a protection fault. Rebootless update is also available for the Point and Print environment. To print with a driver that was installed by point and print, log out of the user account on the client PC and then log back in.

NOTE The Replace button on the Server Properties Dialog in XP Professional and the Reinstall button on the same dialog in Server 2003, will not update the printer driver. The Replace button attempts to replace the existing driver with the driver originally included with Windows, while the Reinstall button attempts to reinstall the existing driver.

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4. Summary In this document you learned the step-by-step procedure to update the rebootless PCL5e/5c/6 drivers in Win2K, WinXP and Server 2003.

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