Presentation on Operations Management
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Transcript of Presentation on Operations Management
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Operations Management, Avantages and Challenges
By: S.M. Al ShahriarID:120304790
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Definition of Operation Management
Set of activities that creates value in the form of goods and services by transforming input into output.
Set of activities are design, direction, and control of process that transforming input(raw materials) into product(finished goods)/service for external & internal customers
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Operation Management as Process
Operation Management deal with PROCESS that produce “Goods” & “Service”
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ADD VALUE ?
OUT PUT
IN P
UT
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Operation Management as Process
PROCESS should be design with according to customer “Needs” and “Wants”
CustomerInternal
External
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Value Chain Management
It is about management of “value added activities” in the whole supply chain (supply chain management)
Process must add value to their customers Activities that are necessary for adding values
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Advantages of Operation ManagementTo assess possible outcomes for the company.To contribute the success of an organizationTo achieve unique competitive advantagesTo increases productivityTo reduce cost of production To develop product/service’s quality/
performance
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Trends & Challenges in managing operation
ProductivityGlobal competitionTechnologies changesEnvironmental issuesEthicalDiversity
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Trends & Challenges in managing operation “5 Competitive Forces that Shape Strategy”
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Question…
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