Patient Experience Builder - Savvy Dentist Academy · The Patient Experience BuilderTM...
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The Patient Experience Builder TM EMOTION Touchpoint 1 Touchpoint 2 Touchpoint 3 Touchpoint 4 Touchpoint 5 What do you want your patient to experience? THINK FEEL DESIRE UNDERSTAND Systems Required Frameworks Required Who is Responsible
Transcript of Patient Experience Builder - Savvy Dentist Academy · The Patient Experience BuilderTM...
The Patient Experience BuilderTM
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EMOTION Touchpoint 1 Touchpoint 2 Touchpoint 3 Touchpoint 4 Touchpoint 5
What do you want your patient to experience?
THINK
FEEL
DESIRE
UNDERSTAND
Systems Required
Frameworks Required
Who is Responsible
