Pacom Estudios de Casos y Ejemplos de Clientes

8/13/2019 Pacom Estudios de Casos y Ejemplos de Clientes

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Estudios de casos

Y ejemplos de clientes

Noviembre 2012



Perfil del cliente

Multiples sitios

Central de Gestion

Integracion



Pacom System Arquitectura



Algunos de nuestros clientes

http://www.regions.com/personal_banking.rf

http://www.firsttennessee.com/

http://www.firstmerit.com/index.aspx

http://www.bankone.com/

http://www.ameriprise.com/

http://www.bbva.com/TLBB/tlbb/jsp/esp/home/index.jsp



Algunos de nuestros clientes en mercados verticales

Retail

Comunicaciones

Transporte

Casinos

http://www.patria.fi/

http://www.intel.com/cd/corporate/home/apac/eng/index.htm?iid=APACCorporate+Header_Intel_logo&

http://www.andritz.com/ANONIDZ21778C577D92DC89/index.htm

http://bell.aliant.ca/english/index.shtml

http://www.nokia.com/

http://www.trumptaj.com/index.cfm

http://www.gamesa.es/index.php/en

http://www.semcon.se/en-gb/menue/

http://www.baesystems.com/index.htm

http://www.debeers.com/en/



Algunos de nuestros clientes en otros mercados verticales

Educacion

Salud

Gobierno

Seguro &

Hospitalidad

http://www.arcticscience.org/

http://www.diplomatie.gouv.fr/en/



Ejemplos de clientes por mercados verticales

1. Banco y finanzas

2. Gobierno

3. Servicios Gestionados

4. Transporte

5. Educacion

6. Salud

7. Otras localizaciones multi-proyectos



Banco y Finanzas – Royal Bank of Scotland

Royal Bank of Scotland (RBS)

• UK Top 2

• 4,500 sitios

• ATMs

• Recuperacion de desastres

• Control de acceso Integrado

• ~100,000 Tarjetas• >1,000,000 operaciones de seguridad por dia



Vista general del sistema

• 3,500 sitios a travez de España (8,500En todo el mundo)

• 16 edificios corporativos

• Alarma, acceso & DVR integracion

• Administracion centralizada desde Madrid

Desafio:• La falta de capacidad remota

• Propio desarrollo de la vigilancia SW

• Sistema de seguridad que no forma partede IT

Beneficios:

• Utilizar una plataforma de software

• Integracion total en infraestructura IT

Banco y finanzas – BBVA

http://www.bbva.com/TLBB/tlbb/jsp/esp/home/index.jsp



Vista general del sistema

• 1,100 sitios en todo Mexico

• Administracion centralizada desde la ciudad deMexico

Desafio:

• Supervision centralizada con copia de seguridad de

desastres• Nueva formacion de coaccion señalizacion

• Helpdesk integracion

• Integracion de DVR para la reduccion de falsasalarmas

Beneficios:

• GMS como aplicacion de monitoreo

• Señal RTU

• Interfaz para remediar sistema de Tickets

Banco y Finanzas – Banorte



Banco y Finanzas – BSI

Facts:• 27 oficinas en todo el mundo• Gestionados de forma remota desde Niscayah MIT (London)

Problema principal:• Quiero tener una buena seguridad en todas las areas

• No cuenta con personal de seguridad en todos los paises

• Muchos empleados se desplazan entre las distintas oficinas ynecesitan tener acceso

Principales beneficios:• Reduccion del coste de la seguridad de un 25%

• Desde Suiza y con muy poco personal se tiene

el control de todas las oficinas en todo momento

con muy poco personal



Banco y Finanzas - Elavon

• Informacion General – Servicios de procesamiento de pagos a

comerciantes en mas de 30 paises

– 3000 empleados

• Desafios –

La Gestion centralizada

• Solucion – Acceso Global al sistema de control a travéz

de USA, Noruega, Polonia, Paises Bajos,Reino Unido, Irlanda y Alemania



Gobierno – Policía Federal Australiana (AFP)

• Informacion General – Derecho Internacional organismo de aplicacion – ~1,200 lectoras de tarjetas , >5,000 usuarios

• Desafío – Comunicaciones fiables y de alta seguridad

– Pista de auditoria completa

– Sistema sincronizado capaz de ser gestionado de formacentralizada o regional

• Solucion – 70 sitios a nivel nacional

– Opera con AFP WAN



Government - DEEWR, Australia

• Overview – National government agency – ~1,800 card readers

– >12,000 staff

• Challenge – Centralized management

– Use existing WAN

• Solution – Approx 90 sites nationally

– Centrally managed from Australia’s capital city

– Integration to multiple DVRs



Customer Examples Managed Services

• USA• Pacom Systems is the preferred supplier forhigh end remote managed security solutions

• USA• Pacom Systems is the preferred supplier for

high end remote managed security solutions

• USA, France, UK & Sweden (Bank)• Pacom Systems is the preferred supplier forremote managed security solutions

http://www.diebold.com/default.htm



Managed Services - Diebold

Overview:

• Diebold is a services company providing integrated technologysolutions that enable customers to maximize their self-servicecapabilities.

• 17,000 employees

• 90 countries worldwide

Customer Benefits:

• Improved system operation efficiency – centrally managed

• Reduce operational cost per site

• Increase security though reduction of human error risks

Solution examples:

• 23 sites for South Carolina Credit Union

http://www.diebold.com/default.htm



Pacom Managed Service Platform

•

Alarm Monitoring• Pacom Field Controllers and Third Party Systems

• Remote Access Control

• Audit and Compliance

• Remote Guard Tour

• Interactive Monitoring Services• Audio and Video

• Alarm Verification

• Reporting and Datamining

• Visitor Management

• Badging

• Third Party System Monitoring



Opportunities using Pacom technology

• Remote Management – Services:

• Programming of the doors (readers). Time zones, anti passback etc.

• Programming of access related privileges

• Out of hours remote access to staff/contractors

• Database hosting, backups

– Interactive web portal

• Cardholder administration

• Photo capture

• Reports

• Door control

Your logo here



Transportation - Metro de Santiago

• Overview – South America's most extensive metro system – 2.5 million passengers per day

• Challenges – High false alarms

– Safety out of hours

• Solution – ROI <6 months

– Crime reduction

– Award-winning

– Integrated video verification

and access control

Transportation Darwin International Airport

http://upload.wikimedia.org/wikipedia/commons/0/04/Estacion%C3%B1uble.jpg



Transportation - Darwin International Airport,Australia

• Overview – Serves over 1.6 million passengers per year – Only airport serving the Northern Territory and the tenth busiest

airport in Australia

– ~ 100 card readers

• Challenge –

ASIC approved ID Production – Integrated CCTV

• Solution – Web-based Access Control

– Visitor Management

–

Interface to Indigo IP CCTV

http://upload.wikimedia.org/wikipedia/commons/7/7a/Darwin_6398.jpg



Transportation – Stena Line

• Coverage

• 18 ports (27 buildings)

• 34 ships• 15,860,000 passengers / year

• Centrally managed from Gothenburg, Sweden

• Countries:

• Ireland / UK / Netherlands / Sweden / Norway / Denmark / Germany /

Poland / Germany

• Integration between access control, intrusion

and human resources

• Estimated savings 25%



Transportation - Hutchison Ports, UK

• Overview – Port of Felixstowe and London Thamesport – POF=Largest container port in the UK

– 5000 staff, 300+ card readers

• Challenges – Integration with IT systems

– Control access to loading equipment

• Solution – Interface to Smart Card

Management System

– Visitor ID badging

–

Access control and intrusionacross multiple ports

http://upload.wikimedia.org/wikipedia/en/a/a6/Felixstowe_port.JPG



Northumbria University, UK

• Started in 2002 as a library access

system with 20 readers – access control was introduced to enable

students to have library access out ofhours

• Now have 200+ readers, 50,000

student database and the library isopen 24x7 (self-service) – Integration with AndIS smart card system

for self-service library & e-purse

– ~1 million transactions at libraryentrance annually

– Heavy card activity during enrolment

& registrations



Northumbria University, UK

• According to Carol Thompson, Head of Security, the

most valuable aspects of Pacom are:1. Management information (generate reports & statistics

justifies their existence, justifies extra staffing requirements)

2. Robustness of system (handling heavy access control traffic,stable)

3. Economical - entire system is managed by a team of 2(sometimes 3)

– Pacom has been used to catch thieves (using a card trace &then alert security guards to catch them while in possession ofstolen items)



Royal Darwin Hospital, Australia

• Overview – largest teaching hospital in the Northern Territory – recognised as Australia's National Critical Care and

Trauma Response Centre

– 3,500 users

• Challenges –

365 / 7 operation with critical facilities – Migrate from old system with no

disruption to business

– Sought a platform to internally manage70 remote health clinics in the future

• Solution – Integration of access control, alarm monitoring,

CCTV, fire systems, Human Resources & VisitorManagement

– Peer-to-peer architecture



Multi Location - Tabcorp, Australia

• Overview – Australia's premier gambling and entertainment group – ~380 sites

• Challenges – Use existing corporate data network

– Staff safety

• Solution – Use of existing IP network

– Wireless duress alarms

– Full backup solution

http://upload.wikimedia.org/wikipedia/commons/6/63/Horse-racing-4.jpg



Multi Location - Casino Cosmopol, Sweden

• Overview

– Largest gaming company in Sweden – 4 casinos, 2.000 staff

– ~400 card readers, 1.000+ alarm points

• Challenges – Access control between casinos

– Integration with video – Alarm monitoring

• Solution – Pacom sub-servers for

synchronized access databases

– Integration with Synectics CCTV

Multi Location - STX Europe (formerly Aker Yards)



Multi Location STX Europe (formerly Aker Yards),Finland

• Overview

– Largest shipbuilding company in Europe and the fourth largest inthe World

– Multiple shipyards in Finland

• Challenges – Management of large numbers of contractors & temporary staff

–

Reliable

• Solution – Centralized, network-based

access control across multiplesites



Multi Location - Cementos Argos, Colombia

• Overview

– Fourth largest cement producer in Latin America – 5 separate facilities

• Challenges – Video integration

– Centralized Management

• Solution – Integration with IDIS CCTV

– Video badging

l b k l l



Multi Location – Starbucks Critical Facilities

Commercial Division• 87 office buildings worldwide

• Access Control & Alarm

• Centrally managed in Seattle and UK

Chain retail• 600+ stores in USA

Countries:• USA / UK / Netherlands / Switzerland

/ China / France / Germany

M l i L i S b k S F



Multi Location – Starbucks Stores France

• Joint Venture with Grupo Vips (ES)• 50 stores across France

• Alarm & DVR integration• Remotely managed by Niscayah FR

• Main problem:• Break in and damage (1per month)

• Benefits:• Saved 1.100 Euro / year in leased line communication

• False alarm reduction with 75%

• Vision:• Add more remote services/capabilities

• Temperature control of freezers

• Delivery access and management

Pacom Estudios de Casos y Ejemplos de Clientes

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