OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance OSHA OWCP DFEC...

58
OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance OSHA OWCP DFEC FY2005 Overview Statistics iFECS ACS

Transcript of OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance OSHA OWCP DFEC...

Page 1: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

OWCP Interagency Meeting Agenda

Welcome and Introductions

SHARE FY2005 Performance OSHA OWCP

DFEC FY2005 Overview Statistics iFECS ACS

Page 2: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Jonathan L. SnareActing Assistant SecretaryOccupational Safety and Health Administration

Interagency Meeting – March 21, 2006

Safety, Health, and Return-to-Employment (SHARE) Initiative

Page 3: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE Initiative

Federal Executive Branch initiative announced in Presidential memo dated January 9, 2004

Emphasis on return-to-work programs

Runs FY 2004 – FY 2006

Establishes 4 goals--2 OSHA and 2 OWCP

Page 4: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE Goals

1) To reduce Total Case Rates by at least 3% per year

2) To reduce Lost Time Case Rates by at least 3% per year

3) To improve the timely filing of injury and illness notices by at least 5% per year

4) To reduce the rates of lost production days due to injuries and illnesses by at least 1% per year

Page 5: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE Goals

Align With:

President’s Management Agenda (PMA) goal on human capital

DOL’s strategic goals:

To foster quality workplaces that are safe, healthy, and fair

To minimize the impact of work-related injuries

OSHA’s mission to promote and assure workplace safety and health and reduce workplace fatalities, injuries and illnesses

Page 6: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE – DOL’s Role

Lead the Initiative

Provide assistance to agencies

Measure the performance of each department and agency against their goals

Report annually to the President

Page 7: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Agency TCR LTCR• Department of Defense 4% 4% (05/06)• Department of Treasury 6% 6% (all)• Armed Forces Retirement Home Board 5% 5% (all)• Farm Credit Administration 100% N/A (04)• FDIC 5% 5% (all)• Federal Mediation/Conciliation Service 100% N/A (04)• International Trade Commission 100% N/A (04)• SEC 4% 4% (04)• Selective Service System 75% N/A (04)• OPM 22% 15% (05)

S-T-R-E-T-C-H Goals

Page 8: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Total Case Rate (TCR)

All Federal Government (less USPS)

4.064.14 4.08

3.91 3.953.98

3.79

4.19

4.43

3.96

3.50

3.70

3.90

4.10

4.30

4.50

4.70

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

Fiscal Year

Rat

e pe

r 100

Em

ploy

ees

Page 9: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Time Case Rate (LTCR)

All Federal Government (less USPS)

1.88

2.03

1.93

1.701.74

1.80

1.88

2.122.132.19

1.50

2.00

2.50

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

Fiscal Year

Rat

e P

er 1

00 E

mp

loye

es

Page 10: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE – Goals Tracked by OSHA

Reduce TCRs by at least 3% per year

Reduce LTCRs by at least 3% per year

4.19 4.06 3.94 3.82

1.93 1.87 1.82 1.76

0.000.501.001.502.002.503.003.504.004.50

2003 (Base) 2004 2005 2006

Fiscal Year

Ra

te P

er 1

00

Ees

Total Case Rate Lost Time Case Rate

Page 11: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHAREAgency Progress Towards Meeting

OSHA Goals

Page 12: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Total Case Rates -- Goal #1 Federal Government (less USPS)

4.06 3.94 3.824.19

4.43

3.963.52

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

2003 (Base Year) 2004 2005 2006 (Q1)

Fiscal Year

Rat

e Pe

r 100

Ees

Goal Actual

Page 13: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Total Case Rates -- Goal #1

by Major Agency (FY 2005)

0

2

4

6

8

10

12

14

16

Ag

ricu

ltu

re

Air

Fo

rce

Arm

y

Co

mm

erc

e

DO

D

Ed

uca

tio

n

En

erg

y

HH

S

DH

S

HU

D

Inte

rio

r

Ju

stice

La

bo

r

Na

vy

Sta

te

Tra

nsp

ort

atio

n

Tre

asu

ry

VA

EP

A

GS

A

NA

SA

SS

A

TV

A

Agency

Ra

te P

er

10

0 E

es

Goal Actual

Page 14: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Total Case Rates -- Goal #1

by Major Agency (1st Quarter FY 2006)

0

2

4

6

8

10

12

14

Ag

ricu

ltu

re

Air

Fo

rce

Arm

y

Co

mm

erc

e

DO

D

Ed

uca

tio

n

En

erg

y

HH

S

DH

S

HU

D

Inte

rio

r

Ju

stice

La

bo

r

Na

vy

Sta

te

Tra

nsp

ort

atio

n

Tre

asu

ry

VA

EP

A

GS

A

NA

SA

SS

A

TV

A

Agency

Ra

te P

er

10

0 E

es

Goal Actual

Page 15: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Time Case Rates -- Goal #2 Federal Government (less USPS)

1.87 1.82 1.761.93

2.031.88

1.72

0

0.5

1

1.5

2

2.5

2003 (Base Year) 2004 2005 2006 (Q1)

Fiscal Year

Rat

e Pe

r 100

Ees

Goal Actual

Page 16: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Time Case Rates -- Goal #2

by Major Agency (FY 2005)

0

1

2

3

4

5

6

7

Ag

ricu

ltu

re

Air

Fo

rce

Arm

y

Co

mm

erc

e

DO

D

Ed

uca

tio

n

En

erg

y

HH

S

DH

S

HU

D

Inte

rio

r

Ju

stice

La

bo

r

Na

vy

Sta

te

Tra

nsp

ort

atio

n

Tre

asu

ry

VA

EP

A

GS

A

NA

SA

SS

A

TV

A

Agency

Ra

te P

er

10

0 E

es

Goal Actual

Page 17: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Time Case Rates -- Goal #2

by Major Agency (1st Quarter FY 2006)

0

1

2

3

4

5

6

Agr

icul

ture

Air

Forc

e

Arm

y

Com

mer

ce

DO

D

Edu

catio

n

Ene

rgy

HH

S

DH

S

HU

D

Inte

rior

Just

ice

Labo

r

Nav

y

Sta

te

Tran

spor

tatio

n

Trea

sury VA

EP

A

GS

A

NA

SA

SS

A

TVA

Agency

Rat

e P

er 1

00 E

es

Goal Actual

Page 18: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

OSHA ResourcesHow We Are Helping Agencies

Training Outreach materials OSHA Training Institute Councils

Agency Technical Assistance Requests (ATARs) Cooperative Programs

Voluntary Protection Programs (VPP)PartnershipsAlliances

Web Resources Performance data for all SHARE goals on the DOL

website

Page 19: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Special RecognitionAchieved > 10% Reduction in Case Rates

Department of Agriculture Department of Commerce Department of Labor Department of Navy Department of Transportation Department of Treasury Agency for International Development Armed Forces Retirement Home Board Consumer Product Safety Commission Equal Employment Opportunity Commission Federal Election Commission Federal Housing Finance Board Federal Labor Relations Authority

Success!Success!

Page 20: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Special RecognitionAchieved > 10% Reduction in Case Rates

General Services Administration International Boundary & Water Commission International Broadcasting Bureau – Board

of Governors National Aeronautics and Space Admin. National Credit Union Admin. National Endowment for the Humanities National Gallery of Art National Science Foundation Occupational Safety &Health Review Commission Securities & Exchange Commission Social Security Administration Tennessee Valley Authority

Success!Success!

Page 21: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Special RecognitionAchieved/Maintained Case Rates of Zero

American Battle Monuments Commission Export/Import Bank Federal Maritime Commission National Mediation Board Success!Success!

Page 22: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

www.osha.gov

Page 23: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

OWCPInteragency Meeting

March 21, 2006

Page 24: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Safety Health and Return to Employment

(SHARE) Update

Shelby Hallmark

Director, OWCP

Page 25: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

SHARE

Two years of initiative are complete Government timeliness goal met and

exceeded by almost 30% Government LPD goal missed by 2.2%

56.1 days for FY05 represents improvement over 62 days for FY04

Page 26: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

FY05 Performance on

Goals 3 and 4

Page 27: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

49.6%

88.7%

61.4%

79.0%

92.5%

70.9%

57.4%

93.1%

69.9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

USPS (non-SHARE) All Other Gov't

FY03

FY04

FY05

FY06 Goal

FY06 Q1

Goal 3 - CA-1/CA-2 Timeliness(filed in 14 calendar days)

No

Goa

l

Page 28: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Goal 3 - CA-1/CA-2 TimelinessMajor Agency

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Na

vy

Arm

y

VA

Air

Fo

rce

DO

T

Tre

as

ury

TV

A

US

DA

DO

D

Ju

sti

ce

Inte

rio

r

HH

S

La

bo

r

Co

mm

erc

e

DH

S

SS

A

HU

D

All

- le

ss

US

PS

FY03

FY04

FY05

Page 29: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Goal 3 - CA-1/CA-2 TimelinessMajor Agency – FY06 Goal vs. Actual

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Na

vy

Arm

y

VA

Air

Fo

rce

DO

T

Tre

as

ury

TV

A

US

DA

DO

D

Ju

sti

ce

Inte

rio

r

HH

S

La

bo

r

Co

mm

erc

e

DH

S

SS

A

HU

D

All

- le

ss

US

PS

FY06Goal

FY06 Q1

Page 30: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

56.0

147.2

61.9

147.6

134.4

56.1 54.3 57.1

148.8

0

20

40

60

80

100

120

140

160

USPS (non-SHARE) All Other Gov't

Ra

te p

er

10

0 E

mp

loy

ee

s

FY03FY04FY05FY06 GoalFY06 Q1

Goal 4 - Lost Production Days

No

Goa

l

Page 31: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Goal 4 - Lost Production DaysMajor Agency

0

25

50

75

100

125

150

175

200

225

250

275

Na

vy

Arm

y

VA

Air

Fo

rce

DO

T

Tre

as

ury

TV

A

US

DA

DO

D

Ju

sti

ce

Inte

rio

r

HH

S

La

bo

r

Co

mm

erc

e

DH

S

SS

A

HU

D

All

- L

es

s U

SP

S

FY03

FY04

FY05

Page 32: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Goal 4 - Lost Production Days Major Agency – FY06 Goal vs. Actual

0

25

50

75

100

125

150

175

200

225

Na

vy

Arm

y

VA

Air

Fo

rce

DO

T

Tre

as

ury

TV

A

US

DA

DO

D

Ju

sti

ce

Inte

rio

r

HH

S

La

bo

r

Co

mm

erc

e

DH

S

SS

A

HU

D

All

- L

es

s U

SP

S

FY06 Goal

FY06 Q1

Page 33: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Production Days in QCM Cases

Nationwide Averages Measured w/in 1st Year from the Date Wage Loss Began

195

189

187

173

164

167

164

15715

4162

100

120

140

160

180

200

19

96

Q4

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

Fiscal Year

Ca

len

da

r D

ay

s

Page 34: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Exceptional Achievements in Timeliness for FY05

“Gold Star” Agencies met their goals and exceeded 80% timeliness

Commodity Futures Trading Commission – 100% Labor – 93.2% Veterans Affairs – 85.5%

Page 35: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Exceptional Achievements in Lost Production Days for FY05

Gold Star” Agencies met their goals and had fewer than 45 LPD

Air Force – 30.5 Army – 35.6 Defense – 33.1 Education – 12.1 Environmental Protection Agency – 9.7 Equal Employment Opportunity Commission – 35.1 Executive Office of the President – 0.2 Federal Deposit Insurance Corporation -6.1

Page 36: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Exceptional Achievements in Lost Production Days for FY05

Gold Star” Agencies (continued) met their goals and had fewer than 45 LPD

Federal Labor Relations Authority - 0 Federal Trade Commission – 3.9 General Services Administration 31.7 Health & Human Services – 19.8 Holocaust Memorial Council - 0.7 International Broadcasting Bureau – 8.6 Labor – 32.2

Page 37: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Exceptional Achievements in Lost Production Days for FY05

“Gold Star” Agencies (continued) met their goals and had fewer than 45 LPD

NASA – 4.7 National Credit Union Administration – 48.3 National Endowment for the Arts – 14.8 National Science Foundation -2.9 National Transportation Safety Board – 0 Nuclear Regulatory Commission – 3.8 Office of Navajo & Hopi Indian Relocation - 1.9

Page 38: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Exceptional Achievements in Lost Production Days for FY05

Gold Star” Agencies (continued) met their goals and had fewer than 45 LPD

Office of Personnel Management - 10.8 Railroad Retirement Board - 3.7 Securities and Exchange Commission - 7.7 Selective Service System – 3.4 Social Security Administration – 27.6 The Kennedy Center - 20.7 Transportation – 35.9

Page 39: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Where do we go from here?

Page 40: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

What is OWCP doing?

Employee Express – Claimant Query System rolled out to EEX users

District Office targeting of agencies

Improvements to the SHARE website

Training sessions and seminars

Page 41: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

For SHARE to succeed, we must do both:

Reduce the number of serious injuries

Get people back to work

It’s a joint Safety and Workers’ Comp. activity, and agencies have to get both right

Page 42: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

LPD “Musts”

Government as a whole can’t meet SHARE LPD goal if ALL AGENCIES DON’T COMMIT AND IMPROVE

Minor injures that aren’t accommodated become “SERIOUS” – RTW is key

Goal 4 of SHARE can be met in 2006 but requires intense effort now

Page 43: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

FECA Reform (Redux)

Applies to new claims only.

Strengthens the program while still maintaining generous benefits.

Projected savings of $591.6 million over the next 10 years.

Page 44: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

FECA Reform

Incentives“Conversion benefit” for retirement aged

claimantsSetting compensation at 70% for all claimantsChange the schedule award to allow for

payment during the wage loss period, eliminate FECA/OPM shuffle

Retirement “Bonus” (Allen bill)

Page 45: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

FECA Reform

Equity and FixesRestore waiting periodAllow for subrogation of COP for Third Party

ClaimsUpdate disfigurement and burial paymentsPay all schedule awards at average salary

rate (GS-11 step 3)

Page 46: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Division of Federal Employees’ Compensation

FY 2005 – The Year In Review

Douglas Fitzgerald

Director, DFEC

Page 47: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

$-

$500

$1,000

$1,500

$2,000

$2,5001

99

5

19

96

19

97

19

98

19

99

20

00

20

01

20

2

20

03

20

04

20

05

In M

illi

on

s

Compensation BenefitsMedical Benefits

* FY 1996 includes one-time accounting adjustment of +$85 million.

*

FECA Benefit ObligationsFiscal Years 1995 - 2005

Page 48: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,00019

97

1998

1999

2000

2001

2002

2003

2004

2005

CA-7 CA-1 CA-2

FECA Claims Filed

Page 49: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

36.6%42.3% 42.9%

65.5% 65.3%

56.3%

40.2%

48.0%

0%

10%

20%

30%

40%

50%

60%

70%

1999 2000 2001 2002 2003 2004 2005 2006 Q1

CA-7 TimelinessCA-7 Timeliness(filed in 7 calendar days)(filed in 7 calendar days)

Page 50: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

All

US

PS

DH

S

VA

Na

vy

Arm

y

Air

Fo

rce

Tre

as

ury

Ju

sti

ce

US

DA

DO

D

Inte

rio

r

SS

A

DO

T

HH

S

TV

A

La

bo

r

Co

mm

erc

e

Pe

ac

e C

orp

s

HU

D

2003200420052006 Q1

CA-7 TimelinessCA-7 Timeliness (by major agency)

Page 51: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Lost Production Days in QCM Cases

Nationwide Averages Measured w/in 1st Year from the Date Wage Loss Began

195

189

187

173

164

167

164

15715

4162

100

120

140

160

180

200

19

96

Q4

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

Fiscal Year

Ca

len

da

r D

ay

s

Page 52: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Program PerformanceInternal Measurements

Workload Processing for 2005

151,690 new cases created 125,571 decisions issued 21,455 initial claims for wage loss received

Page 53: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Program PerformanceInternal Measurements

Workload Processing for 2005 93.2 % of 129,528 traumatic cases adjudicated

within 45 days. 87.8% of 15,793 basic occupational disease

cases adjudicated within 90 days. 76.7% of 5,403 extended occupational disease

cases adjudicated within 180 days.99.3% of extended occupational disease

cases adjudicated within 365 days.

Page 54: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Program PerformanceInternal Measurements

Communications Performance for 2005 86.6% of general written inquiries answered

within 30 days 97.4% met courtesy standards 93.8% met knowledge and accuracy standards 95.4% met clear language standards

Less than 2.55 minutes average hold time for telephone inquiries to district offices

Page 55: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Agency Query SystemClaimant Query System

Claimants can use Employee Express to access their claim information

Other Agencies’ systems can now be addressed as a result of successful integration with Employee Express

AQS now refreshed daily

Page 56: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

ACS

Page 57: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.

Treatment Suite Viewer

CA-16 Process

Medical Provider Outreach

ICD-9

ACS Update

Page 58: OWCP Interagency Meeting Agenda Welcome and Introductions SHARE FY2005 Performance  OSHA  OWCP DFEC FY2005 Overview  Statistics  iFECS  ACS.