Orientation Workshop on

E-Learning Modules / Blended Training Program

• The Genesis

• The Context

• The Linkages

• An Overview

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Dr MCRHRDIT is the partner Institute to DoPT for imparting training to

9000 cutting edge level functionaries through

Comprehensive Online Modified Modules for Induction Training

(COMMIT)

During 2017-2018

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The Paradigm Shift (In Environment)

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Stable

Changed

Changing

CHALLENGES OF CHANGE FORCES ACTING ON AN ORGANISATION

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RESPONSE

TIME

RESOURCES

AWARENESS

RESULTS REQUIREMENTS

COMPETITION

SOCIETAL

FORCES

INFORMATION

TECHNOLOGY

MASS

MEDIA

Contd…

CHALLENGES OF CHANGE FORCES ACTING ON AN ORGANISATION

IMPLICATIONS

• PEOPLE ISSUES GAINING PROMINENCE

• CONTINUOUS SKILL ENHANCEMENT REQUIREMENT

• STABILITY GIVING WAY TO CONTINUOUS CHANGE

• LESS EASY TO ACHIEVE RESULTS THROUGH HERARCHICAL CONTROL

• LEARNING, AN ON-GOING PROCESS

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CHALLENGES OF CHANGE CHANGING STRUCTURE & FORM OF ORG.

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TRADITIONAL

CHALLENGES OF CHANGE CHANGING STRUCTURE & FORM OF ORG.

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FUTURE

PERSONAL & PROFESSIONAL EFFECTIVENESS - VARIOUS DIMENSIONS • INDIVIDUAL

• GROUP, TEAM

• ORGANISED SYSTEM

• HUMAN BEHAVIOUR

• ROLE AND RELATIONSHIPS

• OPTIMISATION AND BALANCING

• DOING MORE WITH LESS

• RESPONSIVENESS

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Integrating Different Components • Personal Effectiveness

Self management , awareness, analysis

Time management , timing

• Group Processes Effectiveness

Building Effective Teams

Leadership , Influencing

Conflict handling , resolutions

• Organisational Effectiveness

Problem solving , decision making

Learning organisation

Responding to changing context

Being responsive

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Integrating / Relating Different components

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Self

Performance

Group

/ Team

Tools &

Techniques

Learning

Resources

Results

Time /

Timing

Effectiveness

LINKAGES WITH DESIGN OF FC PROGRAM

• Principles of Management ( 3-Sessions)

• Organization Behavior (17- Sessions )

Individual in an organization

Communication ,Motivation, Interpersonal-Behavior

Working / Building Teams , Group Dynamics

Leadership , Power , Influencing Tactics

Organization Culture , Change

• Human Resource Management & Development in Govt.. Competency Based HRM (4 -Sessions)

• Office Procedures ( 5-Sessions )

• Finance Management in Govt. (4-Sessions)

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Rational of Timing – Orientation Workshop • Opportunity for Self Paced Learning

• Opportunity for Practicing Acquired Learning

• Curtain Raiser for Face-to-Face Training in Management Principles , Organization Behavior, Office Procedures , Finance / Accounts / Budget , RTI Act

• Completion in 60 days time ( before completion of FC )

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National Training Policy (NTP) 2012

Briefs that all civil servants from lowest level

to the highest should be provided training at

the time of their entry in to civil service and at

appropriate intervals in the course of their

career so as to have effective service delivery.

Priority will be given to the training

of front line staff.

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e-Learning modules – Soft Skills

1. Goal setting (45 minutes)

2. Personal and organisation value (70 minutes)

3. Time Management (60 minutes)

4. Stress Management (60 minutes)

5. Leadership (75 minutes)

6. Team Building (60 minutes)

7. Problem Solving and Decision Making (90 minutes)

8. Communication for Citizen Centric Behavior (120 minutes)

9. Conflict Resolution (60 minutes)

10. Emotional Intelligence (70 minutes)

11. Personal and Professional Effectiveness (60 minutes)

12. Motivation (75 minutes) 18

e-Learning Modules - Domain

1. Right to Information (75 minutes)

2. Office Procedures (90 minutes)

3. Financial Accounts & Processes (75 minutes)

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DURATION

Total program duration of 20 hours of e-learning , preceded by an orientation workshop

Have 60 days access to complete the 15 e-learning modules.

On completion of 20 hours of e-learning will be given certificates.

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Who can participate ?

Persons recruited in last 3-years and have not got any opportunity of induction training,

Who have availability and access to computers at work place.

Officers who are keen to develop / enhance Knowledge & Skills , for being more effective

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SALIENT FEATURES

Developed in consultation with state Administrative Training Institutes (ATIs)

Mix of face-to-face (class-room) and in-situ learning

Number of participative exercises on comprehending present profiles & response patterns

Participants get DoPT, GoI certification

Aimed at Training huge number of functionaries with ease

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Overview of 15 modules

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Soft skills Modules- 12

Domain based Modules- 3

1. Goal Setting Duration: 45 Min

UNITS 1. Introduction to Goal Setting 2. Setting SMARTER Goals

LEARNING OBJECTIVES 1. Profile Self on Goal Setting 2. Set a SMARTER goal

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2. Personal and Organisational Values Duration: 70 Min

UNITS

1. Personal Values

2. Organisational Values

3. Being aligned with organisational and personal values

LEARNING OBJECTIVES

1. Define Personal Values

2. Define Organizational Values

3. Describe the need for organizational and personal values

to be aligned

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3. Time Management Duration: 60 Min

UNITS 1. Why Time Management?

2. Challenges to Time Management

3. Prioritisation of Task

4. Need for Focus

LEARNING OBJECTIVES 1. List the benefits of time management

2. List typical challenges to time management

3. Prioritize Time

4. Focus on bigger aspects

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4. Stress Management Duration: 60 Min

UNITS 1. Evaluating Stress

2. Stress at Work

3. Tips and Tricks to reduce stress

LEARNING OBJECTIVES 1. Evaluate how stressed you are

2. Define stress at work

3. Use different methods to de-stress yourself

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5. Leadership Duration: 75Min

UNITS 1. Define Leadership 2. Alignment of Leader with Team members 3. Allocation of Tasks to team members by leader 4. Motivating your team as a leader 5. Lead yourself

LEARNING OBJECTIVES 1. Define Leadership 2. Explain why alignment is so important between team members and the leader 3 Define allocation of tasks to team members based on their competence 4 Describe the importance of motivating others as leader 5 Explain how you yourself can lead by understanding the importance of “Assessment, Challenge and Support(ACS)” in leadership development.

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6. Team Building Duration: 60 Min

UNITS 1. High Performance Team 2. Commitment from entire team 3. Collaboration within the Team 4. Mechanisms to Improve Communication 5. Trust and Team Success

LEARNING OBJECTIVES 1. Define a High Performance Team 2. Describe the impact of a common goal for success 3. Define the importance of collaboration within the team for success 4 Identify mechanisms to improve communication with team members 5 Explain how trusting one another helps the team achieve success

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7. Problem Solving Duration: 90 Min UNITS

1. Need for Problem Solving 2. Define the Problem 3. Different Perspectives 4. Analyzing the Basic/ Root cause of a problem 5. Divergent Thinking 6. Structured step to solve a problem

LEARNING OBJECTIVES 1. Explain the Need for Problem Solving 2. Define the Problem 3. Explain the Need to view a Problem from Different Perspectives 1. Identify the Basic Cause of the Problem using a Technique 2. Explain the Differences between divergent thinking and

conventional approaches to solving problems 3. Define the steps in structured Problem Solving

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8. Communication for Citizen Centric

Behaviour Duration: 120 Min

UNITS 1. Importance of Proper Communication

2. Listening

3. Active Listening Behaviours

4. Being Assertive

5. Effective Communication

LEARNING OBJECTIVES 1. Demonstrate 4 Cs of communication

2. Demonstrate Good Listening Skills

3. Define behaviors that Demonstrate Active Listening

4. Explain the importance of being assertive not aggressive

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9. Conflict Management Duration: 60 Min

UNITS 1. Define Conflict Resolution 2. Steps to Conflict Resolution 3. Conflict Resolution Skills 4. Try for a Win-Win in Negotiation 5. Skills for good Negotiation

LEARNING OBJECTIVES 1. Define Conflict resolution 2. List 6 steps to conflict resolution 3. Identify skills required for conflict resolution 4. Understand win-win negotiation 5. List skills for being a good negotiator

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10. Emotional Intelligence Duration: 75 Min

UNITS 1. Understanding Emotions

2. Intelligence Quotient and Emotional Quotient

3. Emotional Intelligence

4. Tools to develop Emotional Intelligence

LEARNING OBJECTIVES 1. Identify emotions and recognize negative emotions

2. Distinguish between IQ and EQ

3. Explain EI

4. List tips for EI

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11. Personal & Professional

Effectiveness Duration: 60 Min

UNITS 1. Personal Effectiveness 2. Being Efficient at Work 3. Being Effective at Work 4. Being effective from within 5. Qualities of a good Government Employee

LEARNING OBJECTIVES 1. Define Personal Effectiveness 2. Explain how one can be efficient at work 3. Explain how one can be effective at work 4. Explain how one can be effective at within 5. List Qualities of a good Government Employee

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12. Motivation Duration: 75 Min

UNITS 1. Motivation Drives Performance 2. Maslow’s Hierarchy of Needs 3. Motivating Self 4. Self-Motivation Action Plan

LEARNING OBJECTIVES 1. Need for motivation to perform effectively

2. Use Maslow's hierarchy tool to motivate self and others

3. Define actions to motivate self

4. Creating a self motivation Action Plan

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13. Right to Information Duration: 75 Mins

UNITS 1. RTI Act- Purpose 2. RTI Act- Common Terms 3. RTI Act- Process to file a Request 4. RTI Act- Process to Dispose a Request 5. RTI Act- Exemptions from Disclosure 6. RTI Act- Process of Appeal 7. RTI Act- Penalties

LEARNING OBJECTIVES 1. Explain the purpose behind RTI Act, 2005 2. Define the common terms used in RTI 3. Describe the process to file a request under the Act 4. Explain the exemptions from disclosure of information 5. Describe the Process of Appeal available to an information seeker 6. Define the penalties as per RTI Act 2005

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14. Office Procedures Duration: 90Min

UNITS 1. Office and office-system 2. Dak/Tappal System 3. File Management 4. Noting 5. Types of Communication/Letters 6. Record Management

LEARNING OBJECTIVES 1. Define office and the concept of office-system 2. Describe the procedure involved in receipt and opening of Dak/Tappal 3. Describe the procedure of arranging a file, referencing, flagging and linking of files 4. Define Noting 5. Explain the different types and formats of letters used to communicate with the various Government departments and citizens. 6 . State the need for data management

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15. Finance and Accounts Duration: 85 Min

UNITS

1. Budget Preparation and Process

2. Financial Regulations

3. Audit Compliance

4. Procurement Procedure

5. Preparation and Maintenance of cashbook

6. Travel Allowance Rules

LEARNING OBJECTIVES

1. Define Budget & explain budgetary process

2. Explain the key features of financial regulations

3. Define Audits, its purpose and objectives

4. Explain the procedure for procurement

5. Explain the Preparation and Maintenance of cashbook

6. Describe Travel Allowance Rules

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Working Together

• Coming together is beginning,

• Keeping together is progress,

• Working together is success

Henry Ford

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THANK YOU

Computer Lab Allottment

Batch-A Batch-B

Lab - 1 A001 – A041 & B001 – B043 (Room No.116)

Lab -2 A042 – A084 & B044 – B085 (SDG Center)

Lab - 3 A085 – A109 & B086 – B109 (Room No.104) 41

Supporting faculty & staff Lab – 1 (Room No.116)

Smt. Balashree, Faculty

Smt. Aruna, DEO

Sri Srinivas, A.V. Operator

Lab – 2 (SDG Center)

Sri Md. Khadeer, Faculty

Smt. Sudha, DEO

Sri Swaroop, DEO

Sri Venkat Reddy, Network Administrator

Lab – 3 (Room No.104)

Sri Ganapathy, Manager-IT

Smt. Ramalakshmi, DEO

Sri Rajesh, DEO

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