Organization Dynamics and Change Management (1)
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Transcript of Organization Dynamics and Change Management (1)
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Submitted to : Submitted by:Dr. Satish C. Pandey Group FAssociate Professor Ashish Awataramani(20135012) Dhwani Shah(20135018) Kartikey Saxena(20135029) Sagar Thakkar (20135052)
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Introduction : The Akshay Patra foundation( TAPF) is a largest
NGO-midday meal programme in the world.
International society of Krishna Consciousness (ISKON) is the parent organization of TAPF .
It is a PPP (Public-Private Partnership model ) for efforts to run the mid-day meal initiative .
Akshaya Patra partners with state government to implement the programme in their state with a typical agreement being that the government contributes the cost by providing grain and cash subsides.
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Current Situation
Today this foundation is serving 1.4 million children across 9 states having its kitchen in 19 locations across the country
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Organizational Overview
External Environment
Organizational Leadership
Human Resources
Conflict, Power and Politics Organization Culture
People and Personalities
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Structure and Design
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External Environment - Elements
Boundary Spanning
• Marketing and Publicity• Knowledge sessions to
familiarize corporates
• Transparent financials
8/25/2011 6Stable + Complex
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Structure and Design - Hierarchy Chart
Management Hierarchy Organizational Chart: Kitchen
8/25/20118
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Organizational Leadership - Decision Making Process
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CONFLICTS AND POLITICS
Diverse profile:1. Swamiji2. Illiterate3. Educated
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Conflicts, Power and Politics - Power
• ISKON and Board of Directors• Being the founder and fund
sources, it influences activities of Akshaya Patra
• Government• Source of food grains• Cash subsidy
• Donors (Corporates) • Source of funds• Sponsorship
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Organizational Culture
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Ethics??• Allegations on Akshaya Patra Foundation & Madhu Pandit
Dasa ->Hiding details of payment made by government>Inflated costs shown to raise donations>What about extra surplus/gain?>Madhu Pandit and his family members have suddenly become one of the biggest real estate project developers
• Results - ISKCON Mumbai is the owner of ISKCON Bangalore. But Akshaya Patra should run as it is as well as Madhu Pandit Das should remain the president for the following period of time.
Influence of politics & power?Question unanswered!
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IT services in Akshay Patra• October 12: The office shifted to Microsoft Office 365
solution• Prior to this date they were using only ERP to manage
the data• The service includes online cloud based email-service
with Calendaring, Lync online for Instant Messaging, SharePoint online and Outlook Web App
• Increase in the email reliability, better information sharing & reporting and reduced IT expenses
• Decrease in the downtime• Reduction in support costs after deploying cloud based
services
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Supply Chain strategy
Supply Chain Activities: From grain to meals.
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Human Resource Management at Akshaya Patra
• Akshaya Patra currently employees 5000 people• 6 approach used to review performance• Monthly reviews at micro level• Yearly review at organizational level
Performance Appraisal System• Internal newsletters with photos circulated through
departments about employee work
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Structure and Design - Functional Groups
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Key Challenges :
• Expansion of operations• Management and funding• Maintaining cost efficiencies• Maintaining the Hygiene and Quality with Expansion • Site selection• Constant learning and improvement• Challenges with the supply chain• Replicating the model
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