Oncover Insurance Presentation General

Welcome to Oncover Insurance

Oncover Insurance Services Ltd is authorized and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 306045

Oncover Insurance (independent family run broker) has built a strong reputation over the last 15years due to the very high levels of personal service and expertise we offer our clients.

We offer specific products for your industry with some of the UK’s largest Insurers.We are very well supported by Insurers and this assists when negotiating competitive rates for ourclients. We have various clients who have taken advantage of the products we offer in your industryand who have benefited from considerable savings and additional benefits to their cover.

We aim to build long term relationships with our clients and have succeeded in doing this due toconsistently meeting our clients expectations and delivering on service and insuranceproducts at competitive rates.

Our client relationships are the focus in everything we do. We look after an optimum number of clients to ensure we deliver a firstclass service, to all clients, all the time, with our expertise and knowledge in the specific sectors of insurance. Quality, not quantity…

www.oncoverinsurance.co.uk

Some of our clients

These are some of our landlord clients tenants

What our clients say?

Funkybuddha MayfairNightclub

“At Funkybuddha we have been delighted to enlist their services, they have proven to be a competitive company providing first class service! They have always been there to answer any of our queries. The service is friendly and professional, we look forward to continue working with them in the forthcoming year.”

George Hay & CompanyAccountants

"As a firm of Chartered Accountants we are extremely pleased with the service we have received from you. The service is efficient, fast and very competitive with rates and we would have no hesitation in recommending Oncover Insurance to other customers.“

The Institute ofChartered Secretaries and Administrators

“I hope you and your family are well and you and your team at Oncover have a great Christmas. I would like to take the opportunity of recording my appreciation for your services, especially in respect to George who has really provided us with excellent service and advice this year.”



January 2016 Client survey – 50 Clients (30 respondents)

of our clients renew with us year on year

say Oncover Insurance have excellent service

say Oncover Insurance give great advice

say our team give the personal touch

say Oncover Insurance have the most competitive rates

say they’re satisfied with our problem solving


What you can expect as our client

• All your telephone calls answered by a human

• Fast service, we aim to return all calls/emails the same day (or at the very least within 24 hours)

• Your business is important to us and we will go that ‘extra mile’ wherever possible to assist you

• We will keep you updated with new products that are important to your business e.g. Cyber Insurance, Directors & Officers etc

• Your claims will be handled efficiently

• Your account handler can visit your premises in the event of a claim and also assist with advice during/following insurer surveys

• Your file will be reviewed every year with insurers to make sure we are providing you with our most competitive terms and rates

• With our exclusive agreement, we may be able to assist in lowering your gas/electric costs via our client who is a supplier (this is by introduction only by Oncover Insurance and limited to Commercial clients and Landlords)

• You can see some of the utility clients that have already taken advantage of the rates below

Why we are different


No call centres or automated

messages

Your own personal account

handler

First class personal service

regardless of premium size

Strong working relationships

with many major Insurance

Companies

We treat everyone as

individuals and listen to your

needs

Exclusive in house

underwriting facilities for a fast service

Bespoke policies

applicable to your needs

August 2011…Do you remember this stressful time for businesses?


This is where Oncover showed their worth to clients by immediately being on call over the weekend, visiting/speaking to clients, listening and understanding clients and helping through the very stressful process of keeping business active and functioning by liaising with insurers over the weeks/months ahead to a point of claim settlement for our clients.

These were of course extreme situations that neither our clients or us as brokers had experienced before and we demonstrated as a company that our expertise and commitment to our clients was first class. We naturally deal with any day to day claims in the same manner and will endeavour to provide a smooth process and stress free solution.

“Zee and Co Ltd have been a customer of Oncover Insurance Services for over 10 years and are very pleased with the prompt and complete service provided. Oncover has impressed us with their efficiency and their professional manner, offering a friendly and an approachable service. The Company is very grateful for the support given by Oncover after the London riots in Roman Road last year, assisting us in the intricate process of claiming compensation for the devastating loss of stock and damage to our retail premises. We would like to thank Oncover for their timely assistance in the claims procedure. Without them we would not have been able to resume our retail operation as quickly as we did.” Zee & Co, Designer Clothes Retailer


Your simple next steps

Email us your existing schedule

of insurance

We will diary your renewal date and contact you closer

to your renewal

If renewing within 2 months, we will review your cover

We will contact you with

suggestions/advice regarding your current cover

We will approach Insurers for quotes

We will email or visit you with our

quotation

We can set up monthly payments

with no deposit

By all means email us at [email protected] or call us on 0207 691 2409 to discuss your specific needs… or simply follow the steps below

Are you too busy to ‘shop around’?

Do you just renew your policy every

year?

Are you sure your cover is adequate?

Has your broker recommended or

advised you regarding Legal,

Cyber, Key Man or Directors &

Officers cover?

Are you missing that personal

touch?

Would you like 1 person who will

always look after your file?

When did you last review your

cover?

Ask yourself

Andreas PatikisDirector

George ProdromouTeam Leader

Trudie TearleAccount Handler

Tayla ArchibaldAccount Handler

Alexia SoteriadouAccount Handler

Plus our back office team

Our team


Oncover Insurance

LONDON OFFICE CHELTENHAM OFFICE020 7691 2409 01242 674 117

[email protected]

We look forward to hearing

from you

Oncover Insurance Presentation General

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