Oncover Insurance Sports & Celebrity
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Transcript of Oncover Insurance Sports & Celebrity
Welcome to Oncover Insurance
Oncover Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 306045
Oncover Insurance (independent family run broker) has built a strong reputation for over 15 years due to the very high levels of personal service and expertise we offer our clients, hence why we do not advertise and why so many professionals recommend us. We look after clients such as Sir Geoff Hurst MBE, Daley Thompson CBE and actor Jonny Coyne “I am happy to endorse Oncover Insurance. Their efficient friendly staff have looked after my properties insurance needs since 2011, providing me with the best competitive rates I have ever had. Thank you.” We specialise in High Net Home, Landlords/Portfolios and Business Insurance.
Our client relationships are the focus in everything we do. We look after an optimum number of clients to ensure we deliver a first class service, to all clients, all the time, with our expertise and knowledge in the specific sectors of insurance. Quality, not quantity…
www.oncoverinsurance.co.uk
Some of our clients and introducers
Jonny Coyne “I am happy to endorse Oncover Insurance. Their efficient friendly staff have looked after my properties insurance needs since 2011, providing me with the best competitive landlords rates I have ever had. Thank you”
Sir Geoff Hurst MBE Daley Thompson CBE
alexandalexa Beauchamp Estates Daley Thompson CBE Howard Kenedy ICSA Jonny Coyne Paramount Philip Ross Solicitors PENINSULA Zee & Co Sir Geoff Hurst MBE St. Paul’s Hotel
What our clients say?
Morgan Sterling Mortgage Intermediaries “I have used Andreas and the team at Oncover exclusively over the last 15 years for all of our clients property and business insurance needs. Their service is excellent, they have a wealth of knowledge and expertise to get the job done and with extremely competitive rates. I know my clients, which are very important to us as they are to everyone’s business, will be looked after by Oncover.”
www.oncoverinsurance.co.uk
Bond Finance Ltd Financial Advisors “I have used Oncover for my clients, whether home owners, landlords or business owners, for over 15 years. They give a personal service to both us and our clients.”
Official Watches Jewellers “We have introduced many High Net clients to Oncover for many years by simply giving Oncover their name and number. They have set up various policies and I would definitely recommend their services.”
Simpsons Bowers Wealth Management Financial Advisors ”Oncover are very professional with the way they conduct business and we are confident in the service they will provide our clients that we refer to them.“
www.oncoverinsurance.co.uk
January 2016 Client survey – 50 Clients (30 respondents)
of our clients renew with us year on year
say Oncover Insurance have excellent service
say Oncover Insurance give great advice
say our team give the personal touch
say Oncover Insurance have the most competitive rates
say they’re satisfied with our problem solving
www.oncoverinsurance.co.uk
What you can expect as our client
• All your telephone calls answered by a human
• Fast service, we aim to return all calls/emails the same day (or at the very least within 24 hours) • Your business is important to us and we will go that ‘extra mile’ wherever possible to assist you • We will keep you updated with new products that are important to your business e.g. Cyber Insurance, Directors & Officers etc • Your claims will be handled efficiently
• Your account handler can visit your premises in the event of a claim and also assist with advice during/following insurer surveys • Your file will be reviewed every year with insurers to make sure we are providing you with our most competitive terms and rates • With our exclusive agreement, we may be able to assist in lowering your gas/electric costs via our client who is a supplier (this is by
introduction only by Oncover Insurance and limited to Commercial clients and Landlords)
• You can see some of the utility clients that have already taken advantage of the rates below
Why we are different
www.oncoverinsurance.co.uk
No call centres or automated
messages
Your own personal account
handler
First class personal service
regardless of premium size
Strong working relationships
with many major Insurance
Companies
We treat everyone as
individuals and listen to your
needs
Exclusive in house
underwriting facilities for a fast service
Bespoke policies
applicable to your needs
August 2011…Do you remember this stressful time for businesses?
www.oncoverinsurance.co.uk
This is where Oncover showed their worth to clients by immediately being on call over the weekend, visiting/speaking to clients, listening and understanding clients and helping through the very stressful process of keeping business active and functioning by liaising with insurers over the weeks/months ahead to a point of claim settlement for our clients.
These were of course extreme situations that neither our clients or us as brokers had experienced before and we demonstrated as a company that our expertise and commitment to our clients was first class. We naturally deal with any day to day claims in the same manner and will endeavour to provide a smooth process and stress free solution.
“Zee and Co Ltd have been a customer of Oncover Insurance Services for over 10 years and are very pleased with the prompt and complete service provided. Oncover has impressed us with their efficiency and their professional manner, offering a friendly and an approachable service. The Company is very grateful for the support given by Oncover after the London riots in Roman Road last year, assisting us in the intricate process of claiming compensation for the devastating loss of stock and damage to our retail premises. We would like to thank Oncover for their timely assistance in the claims procedure. Without them we would not have been able to resume our retail operation as quickly as we did.” Zee & Co, Designer Clothes Retailer
www.oncoverinsurance.co.uk
Your simple next steps
Email us your existing schedule
of insurance
We will diary your renewal date and contact you closer
to your renewal
If renewing within 2 months, we will review your cover
We will contact you with
suggestions/advice regarding your current cover
We will approach Insurers for quotes
We will email or visit you with our
quotation
We can set up monthly payments
with no deposit
By all means email us at [email protected] or call us on 0207 691 2409 to discuss your specific needs… or simply follow the steps below
Are you too busy to ‘shop around’?
Do you just renew your policy every
year?
Are you sure your cover is adequate?
Has your broker recommended or
advised you regarding Legal,
Cyber, Key Man or Directors &
Officers cover?
Are you missing that personal
touch?
Would you like 1 person who will
always look after your file?
When did you last review your
cover?
Ask yourself
Andreas Patikis Director
George Prodromou Team Leader
Trudie Tearle Account Handler
Tayla Archibald Account Handler
Alexia Soteriadou Account Handler
Plus our back office team
Our team
www.oncoverinsurance.co.uk
Oncover Insurance
LONDON OFFICE CHELTENHAM OFFICE
020 7691 2409 01242 674 117
[email protected] www.oncoverinsurance.co.uk
We look forward to hearing
from you