Oleum Public Mobile Applicatio… · Oleum Customer Mobile Application- User Guide | 3 Downloading...

Oleum Customer Mobile Application- User Guide | 1

Oleum Mobile Application User Guide

( Customer )


Contents

1. Downloading the App

2. Login

3. Creating/ Editing Profile

a. Entering Personal Details

b. Entering Location

c. Saving Profile

4. Home

5. Creating a Dispense Request

6. Scanning QR Code

7. DR

8. My Can

9. Transferring Fuel points

10. Drawer

11. My Transactions

a. Purchase

b. Transfers

c. Dispensations/Deposits

d. Reward

12. My Locations (Adding Favorite

Locations)

13. My Vendor Rating (View SBU rating)

14. My Promotion Rating (View Promotion

rating)

15. Availing Value Based Promotion(FP

Purchase)

16. Availing Value Based

Promotion(Other)

17. Availing Action Based Promotion

18. Availing Material Based Promotion

19. Rating a Promotion

20. Rating an SBU

21. Notification

22. Pending Actions

23. Applying Filter

24. Sending Feedback

25. Logout


Downloading the app

To use the Oleum mobile app, you have to first download it from the Apple App Store or from Google Play

Store.

1. Open the App Store/Play Store and search for “Oleum”.

2. Download and install the Oleum mobile app on your device.

3. Open the Oleum mobile app.

You are ready to go!

Logging in

This page is user to login to oleum mobile app.

You should have a valid mobile number to login to oleum application.

1. Enter the mobile number.

2. Press the “GENERATE OTP” button to send OTP to the given mobile number.

3. An OTP will be sent to the mobile number.

4. In the next screen enter the 6-digit OTP received as SMS.

5. You will be able to request to resend the OTP by pressing “RESEND”

6. You will be able to change the mobile number by pressing “Change Phone Number”

7. Press the “NEXT” button to finish the sign-in process.


Creating/Editing Profile

This page is used to create/edit/update the profile details

Entering Personal Details

1. Upload profile image

2. Enter user name

Entering Location

1. Click on the location field and search for your location

2. Select the location

3. The Pin code will be auto-populated in the Pin Code field.

Saving Profile

1. Press the “SAVE” button to save the data.


Home(Customer)

This is the home screen of customer.

1. Drawer - Press this button to open the drawer

2. Pending Action- Press this button to see all pending actions or promotions

3. Notification- Press this button to see notifications

4. Filter- Press this button to filter the promotion

5. Total fuel points

6. Dispense- Press this button to create dispense request

7. Scan- Press this button to scan a QR code

8. Promotions- All promotions will be listed here

9. Home- Press this button to go to home page

10. DR- Press this button to go to pending dispense/ deposit request list.

11. My Can- Press this button to go to details.

12. Transfer- press this button to transfer fuel points.


Creating a Dispense Request

These pages are for creating a dispense request

1. Press the “DISPENSE” button to create a dispense request.

2. Select a location from the list.(or search for location).

3. Select the date for dispensation.

4. Select the vendor from the list.

5. Select the product.

6. Select a unit of dispensation.

a. Fuel Point

b. Quantity

7. User will be able to see the list of SBUs

8. Press “Next” to see the summary of the DR.

9. Press “SUBMIT” to create the DR.

10. The uncompleted DR will be listed in DR page.


Scanning QR Code

Opening and scanning a QR code

1. Press the “Scan” button in the home screen to open the QR code scanner.

2. Point the scanner to any Oleum promotion QR code.

3. Press the “Back” button to go back.

Note: The QR code must be Oleum promotion QR code

DR

1. All the pending dispense/deposit request will be listed here

2. Click on the list item to view the details of the request.

3. View the Business Unit/Branch list by clicking the “View SBU” button.


My Can

This page will list all the Cans of a user and its details

1. All Cans of the user are listed here.

2. Click on the Can item to view the recent activity in the Can.

3. Recent Activity- List of activities in the selected Can.

Transferring Fuel Points

This page is for transferring fuel points


You must have FPs in any Can to transfer fuel points.

1. Select the Can.

2. Enter the amount of FP to transfer.

3. Select the recipient from the contact list.

4. Enter note(optional).

5. Press the “TRANSFER” button to transfer the fuel points

Note: If the recipient is not an Oleum user, he/she will get a notification. The fuel point will be transferred

once he downloads and logs in to Oleum.

Drawer

This the drawer of the Oleum app

1. Press the drawer button in the navbar to open drawer


My Transactions

My Transaction includes all the details of Purchase, Transfers, Dispensation, Deposits and rewards.

Open the drawer and press “My Transactions” to see the list.

1. Purchase

This page will list all the FP purchases

1.1. All purchase transactions will be listed here.


2. Transfers

This page will list all the incoming and outgoing FP transfers and its details

2.1. All transfers will be listed here.

2.2. Click an item to see the details of the transfer.

3. Dispensation/Deposit

This page will list all the dispensations/ deposits

3.1. Click on an item to see the details of the deposit/ dispensation.


4. Rewards

This page will list all the rewards received

4.1. All the rewards will be listed here

My Locations (Adding Favorite Locations)

Open drawer and press “My Locations” to add your favorite locations.

These pages allow the user to set his/her favorite locations

1. Enter the label for the location


2. Press the “Open map and Search location” button to search a location

3. Search the location by entering the data in the search field

4. Select a location from the list

5. Press the “Save” button to save the location

6. Press the trash icon to delete the saved location.

My Vendor Rating (View SBU rating)

1. All SBU ratings will be displayed here

My Promotion Rating (View Promotion rating)

1. All promotion ratings will be displayed here


Availing Value Based Promotion(FP Purchase)

1. Click on the value-based promotion

2. Details of the promotion will be displayed in the details page.

3. Scroll to the bottom to see the purchase price range.

4. Select the price range.

5. Accept the terms and conditions by clicking the checkbox.

6. Press “SUBMIT” button to continue to payment.

7. Enter the amount to pay. (the amount must be within the selected limit).

8. Press the “PAY NOW” button to make payment.

9. You will be navigated to payment gateway.

10. Select your payment method and complete the payment.

11. After successful payment fuel points and reward will be credited to your Can.

Availing Value Based Promotion(Other)

1. Click on the value-based promotion


3. Scroll to bottom to see the purchase price range.


4. Select the price range.

5. Upload the proof of the purchase.(E.g. Bill, invoice etc).


7. Press “SUBMIT” button to upload the data.

8. Please wait until the corporate admin approves your request.

9. You are able to check the status of the approval from Pending Actions.

10. After approval reward will be credited to your Can.

Availing Action Based Promotion

1. Click on the action-based promotion



4. Click a link- Click on the card and visit the site.

5. Watch a video- Click on the card and watch the video. You must watch the video for a minimum

time period.

6. Press “SUBMIT” button to upload the data.

7. After completing all actions reward will be credited to your Can.


Availing Material Based Promotion

1. Click on the material-based promotion


3. Scroll to the bottom to see the material quantity range.


5. Press “SUBMIT” button to generate Deposit Request.

6. Your pending requests will be listed in DR.

7. Go to the nearest material collection point to deposit the material.

8. Show the QR code or Reference id to the collection agent.

9. Collection agent will confirm your request by entering the weighed quantity of the material.

10. Corresponding rewards will be credited in your Can.

Rating a Promotion


1. After availing a promotion, you will be asked to rate the promotion.

2. A rating window will popup.

3. You can rate the promotion by giving thumbs up or thumbs down.

a. Thumbs up- liked.

b. Thumbs down- disliked.

4. Press “SUBMIT” button to submit the rating.

5. You can skip the rating if you are not interested to rate the promotion.

6. Press “CANCEL” button to cancel/close the rating.

Rating an SBU

1. After a dispensation or deposit, you will be asked to rate the fuel station or collection point.

2. A rating window will popup.

3. You can rate the promotion by clicking on the stars.

a. One star- Terrible

b. Two star- Bad

c. Three star- OK

d. Four star- Good

e. Five star- Excellent

4. Press “SUBMIT” button to submit the rating.

5. You can skip the rating if you are not interested to rate the promotion.

6. Press “CANCEL” button to cancel/close the rating.

Notification

The user will get a notification for the following actions.

1. Completing dispense request.


2. Completing deposit request.

3. When Can is credited by FP transfer.

4. After the proof request approval

Pending Actions

1. All pending actions will be list here. The pending promotions are

a. Action Promotions

b. Value-Other Promotion

Applying Filter to Promotions


1. Open the filter by clicking the filter icon in the navbar

2. The available filters are

a. Action

b. Material

c. Fuel Point Purchase

d. Value Other

3. Filtered promotions will be listed in the page

4. Press the “Clear” button to clear the filter.

Sending Feedback

For sending a feedback to Oleum:

1. Open the drawer

2. Click the “Send Feedback” from the list

3. An email client app will open and you can send your feedback as a mail.

4. Email id: [email protected]

Logout

1. Open drawer

2. Click the “Logout” button to logout from the app.

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mailto:[email protected]

Oleum Public Mobile Applicatio… · Oleum Customer Mobile Application- User Guide | 3 Downloading...

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