Nonverbal Communication Presented by: Waqas Khan.
-
Upload
bruce-nash -
Category
Documents
-
view
227 -
download
0
Transcript of Nonverbal Communication Presented by: Waqas Khan.
![Page 1: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/1.jpg)
Nonverbal CommunicationPresented by: Waqas Khan
![Page 2: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/2.jpg)
"I am the most spontaneous speaker in the world because every word, every gesture, and every retort has been carefully rehearsed."
Resource: InternetLink: http://presentation-skills.blog.co.uk/2010/07/18/plans-8995315/ http://www.all-famous-quotes.com/George_Bernard_Shaw_quotes.html
George Bernard Shaw
![Page 3: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/3.jpg)
Presentation Outline
• What is nonverbal communication?• Difference between verbal & nonverbal
communication.• Importance & Power of nonverbal communication.• Types of nonverbal communication.• Forms of nonverbal communication.• Nonverbal Communication Around the World.• Nonverbal communication must be understandable.
![Page 4: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/4.jpg)
What is nonverbal communication?
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through sending and receiving wordless messages.
![Page 5: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/5.jpg)
Verbal Communication &
Nonverbal communication
Before moving forward, let’s keep in your mind that verbal communication and
nonverbal communication are interconnected and they operate
together in communication.
![Page 6: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/6.jpg)
Difference between verbal &
Nonverbal communication
Verbal and non verbal are all types of communication. But the difference
between them is that we use our voice in verbal communication and we use
body signs in non-verbal communication.
![Page 7: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/7.jpg)
Importance of Nonverbal Communication
Verbal & nonverbal Communication plays an important role in how people interact with one another. People are using around 35% verbal communication and 65% nonverbal communication in daily life. Nonverbal communication has also cultural meaning.
“The most important thing in communication is to hear what isn't being said.” Peter F. Drucker
![Page 8: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/8.jpg)
Nonverbal communication is the most powerful form of communication. More than voice or even words, nonverbal communication helps to create your image in others mind and even you can express your emotions and feelings in front of others, which you are unable to express in words.
Power of nonverbal communication
![Page 9: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/9.jpg)
As per my point of view there are two types of nonverbal communication.
Maybe I am wrong or maybe right………… /
Let move on to next slide and try to understand my point of view……….!
![Page 10: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/10.jpg)
Types of Nonverbal Communication
There are two types of nonverbal communication:-
•Intentional nonverbal communicationExample: Pointing out the finger, giving smile and clapping.
•Unintentional nonverbal communicationExample: ……………….?
This may be intentional or unintentional nonverbal communication message.
![Page 11: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/11.jpg)
Form of nonverbal communication
• Eye Contact• Facial Expressions• Posture• Haptics or Touch• Gestures• Personal Space
![Page 12: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/12.jpg)
Eye contact, a key characteristic of nonverbal communication, expresses much without using a single word. In American culture, maintaining eye contact shows respect and indicates interest.
Eye contact also establish the nature of a relationship.
Eye Contact
![Page 13: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/13.jpg)
Facial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear.
Facial Expressions
![Page 14: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/14.jpg)
Posture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general.
For example, if you cross your arms while standing, you indicate that you may be closed off and defensive. Meanwhile, walking with your head down and avoiding eye contact with others may indicate shyness.
Posture
![Page 15: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/15.jpg)
Haptic communication is communicating by touch.Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people.
For example: We use handshakes to gain trust and introduce ourselves.
Haptic or Touch
![Page 16: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/16.jpg)
A gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message.
Gestures include movement of the hands, face, or other parts of the body.
Gestures
![Page 17: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/17.jpg)
Let see some most common gestures
![Page 18: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/18.jpg)
![Page 19: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/19.jpg)
![Page 20: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/20.jpg)
![Page 21: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/21.jpg)
![Page 22: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/22.jpg)
![Page 23: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/23.jpg)
Personal space is your "bubble" - the space you place between yourself and others. This invisible boundary becomes apparent only when someone bumps or tries to enter your bubble.
Personal space
![Page 24: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/24.jpg)
Nonverbal Communication Around the World
Nonverbal Communication
in Pakistan
Expressing happiness, respect
and love for others.
Cultural effect
![Page 25: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/25.jpg)
Nonverbal Communication Around the World
Nonverbal Communication in
China
The Chinese don't like being touched by strangers. Therefore don’t make any body contact.
Cultural effect
![Page 26: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/26.jpg)
Nonverbal Communication Around the World
Nonverbal Communication in Argentina
A handshake and nod show respect when greeting someone.
Cultural effect
![Page 27: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/27.jpg)
Nonverbal Communication Around the World
Nonverbal Communication in
India
Greeting with 'namaste' - placing both hands together with a slight bow is a very common nonverbal communication and shows respect.
Cultural effect
![Page 28: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/28.jpg)
Nonverbal Communication Around the World
Nonverbal Communication in the
U.S.A
Quite Informal way of nonverbal communication - A handshake, a smile, and 'hello'.
Cultural effect
![Page 29: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/29.jpg)
Nonverbal Communication must be understandable
But what the……..is this?
Chicken Dance……Dance is an artistic form of
nonverbal communication. But no one really knows what England’s creepy chicken dance is trying to
communicate.
I just understand that they are happy.
![Page 30: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/30.jpg)
Ask me about the topic if you want.
![Page 31: Nonverbal Communication Presented by: Waqas Khan.](https://reader036.fdocuments.net/reader036/viewer/2022062322/5697c0121a28abf838ccc636/html5/thumbnails/31.jpg)
Thank you…!
Presented to: Dr. K M Larik
Presented by: Muhammad Waqas Khan
Registration: 16544
Program: MBA Evening
Course: Business Communication “A”
MSN: [email protected]
Facebook: [email protected]
Cell: +92 321.3420837