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Nonprofit Capacity Building Roundtable May 11, 2012 Reno, Nevada
Theme: Strategic Planning
Session I – Creating Your Fundraising Plan with Linda Lysakowski Session 2 – Creating Your Marketing Plan: Cowboys Need Branding Too with Larry Devincenzi
Continental Breakfast Sponsor
Corporate Supporters
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Bios for Presenters ANN Nonprofit Capacity Building Roundtable
May 11, 2012 - Reno
Session 1
Creating Your Fundraising Plan Linda Lysakowski, ACFRE, President/CEO, CAPITAL VENTURE (ANN Sponsor)
Linda Lysakowski is one of fewer than one hundred professionals worldwide to hold the Advanced Certified Fund Raising Executive designation. In her nineteen years as a philanthropic consultant, she has managed capital campaigns; helped dozens of nonprofit organizations achieve their development goals, and has trained more than 22,000 professionals in Mexico, Canada, Egypt and most of the fifty United States, in all aspects of development. Linda is a graduate of Alvernia College in Reading, PA with majors in Banking and
Finance; Communications; and Theology/Philosophy. She is a graduate of AFP’s Faculty Training Academy and has received two AFP research grants. She is also a prolific writer and is currently working on several more books. Linda has received the Outstanding Fundraising Executive award from both the Eastern PA and the Las Vegas chapters of AFP (Association of Fundraising Professionals) and in 2006 was recognized internationally with the Barbara Marion Award for Outstanding Service to AFP. Linda is also a graduate of the Lay Ecclesial Ministry Program, Diocese of Las Vegas. She is an author. Her full length books include Recruiting and Training Fundraising Volunteers; The Development Plan; Fundraising as a Career: What, Are You Crazy?; Capital Campaigns: Everything You NEED to Know; Raise More Money from Your Business Community; The Fundraising Feasibility Study ( contributing author); The Essential Nonprofit Fundraising Handbook (co-author); YOU and Your Nonprofit (co-editor) and one novel, The Matriarch. Contact Info P: 866-539-9990
www.cvfundraising.com
Continental Breakfast Sponsor (See Page 3 for Contact Info)
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Session 2
Creating Your Marketing Plan: Cowboys Need Branding Too Larry DeVincenzi, Creative Brand Marketing Strategist, Smart Brand
Larry DeVincenzi is a creative brand marketing strategist with more than 25 years of progressive leadership experience in both mature and high growth companies. He is recognized for his expertise at building business and rejuvenating brands by identifying the market opportunity, crafting a vision, developing core strategies, hiring and training talent, and leading high-performing teams. He excels at strategic marketing planning, brand repositioning, creative advertising, Internet and direct marketing, marketing communications, public relations, social media marketing, business development and account management. Larry has created successful brand platforms and projects for Fortune 500 and internationally recognized companies such as Caesars Palace, CommRow, Cox Communications, Discovery Channel, ESPN, Grand Sierra Resort, NBC Sports, The Montage, Microsoft Licensing, MGM Grand Hotel, Porsche Cars North America, Southwest Airlines and the Universities of Nevada in both Reno and Las Vegas. He has also provided consulting services for regional development organizations such as the Reno-Sparks Convention & Visitors Authority and the Northern Nevada Development Authority. His passion for giving back to his community is demonstrated through his continued work with the United Way of Northern Nevada and the Sierra, hosting Reno Green Drinks, and donating his time to promoting the arts through Burning Man’s Black Rock Arts Foundation. Larry has been recognized with over 75 national, regional and local awards for professional excellence including numerous Addy's, Telly's and Communication Arts design awards. He is a native of Reno, Nevada where he resides with his wife, Laurel and their three children. Contact Info
(775) 771-7004 [email protected] www.poweryourbrand.com Links to Web Portals for Larry DeVincenzi: SmartBrand: PowerYourBrand.com SmartBrand Blog SmartBrand YouTube Channel SmartBrand on Twitter Personal: Larry DeVincenzi on Twitter | Larry DeVincenzi on LinkedIn Larry DeVincenzi on Naymz | Larry DeVincenzi on Plaxo
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Continental Breakfast Sponsor
Melissa Davies is a Benefit Solutions Consultant and joined the Clark & Associates team in 2007. She handles over 75 accounts serving them with comprehensive insurance benefit solutions and specializes in medical, dental, vision, life, & disability insurance as well as long term care and voluntary benefits. The development of creative benefit solutions for employer groups of all sizes is Melissa’s specialty. Education & Qualifications Melissa holds a Bachelor’s Degree in Health Sciences from the University of Nevada,
Reno & is a licensed Health & Life insurance agent. She is a graduate of the Reno Sparks Chamber Leadership Program as well as the Washoe County Medical Society’s Mini-Internship Program. Boards & Committees
Northern NV Association of Health Underwriters Board of Directors
Bristlecone Family Resources Board of Directors
Reno Sparks Chamber Healthcare Forum Committee
Reno Sparks Chamber Leadership Alumni Committee
Nevada Mining Association Human Resources Committee
NNDA Healthcare Committee
Contact Info
Melissa Davies Benefit Solutions Consultant Clark & Associates of Nevada, Inc. 730 Sandhill Road, Suite 310 Reno, NV 89521 Office 775-828-7420 Ext. 202 Fax 775-828-7426 [email protected] Toll Free 888 505-1261 www.clarkandassoc.com
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 1
Creating Your Fundraising Plan
Linda Lysakowski, ACFRE
May 11, 2012
Do You Have a Fundraising Plan?
• We have a written fundraising plan
• We do not have a written fundraising plan
• We have a plan but it needs work or is not being implemented
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 2
Why Plan
• Set Realistic Goals
• Keep from Getting Sidetracked
• Measure Success
Where is Your Organization Now?
• Birth
• Youth
• Midlife
• Maturity
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 3
Key Elements of the Plan
• Level of board commitment
• Technology available or budgeted
• Commitment to professional development
• Community awareness/relationships
• Diversity of funding streams
Fundraising Program
• The integrated development program—don’t put all your eggs in one basket
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
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Basic Elements
• Goals
• Objectives
• Strategies
• Action Steps
– Who is going to do it?
– How much will it cost/raise?
– When is it going to be done?
Who Should Be Involved in the Planning Process
• Development Staff
• Non Development Staff
• Board
• Development Committee
• Consultants
Session 1: Linda Lysakowski Roundtable – May 11, 2012
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Staff Role
• Development Staff
– Leadership
– Support Staff
• Non Development Staff
– CEO
– CFO
– Program Staff
The Board’s Role in the Development Plan
• The Development Officer and the Board
• Board Recruitment
• The Development Committee
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 6
Assessing Current Fundraising Programs
• SWOT Analysis
• Budget
• Development Audit
• Philanthropic Profile Assessment
SWOT Analysis of Your Development Office
• Strengths
• Weaknesses
• Opportunities
• Threats
Session 1: Linda Lysakowski Roundtable – May 11, 2012
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The Process and the Product
Policies & Procedures
• Gift Acceptance
Policies
• Investment
Policies
• Recognition
Policies
• Office
Procedures
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
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Moving Donors up the Donor Pyramid
Where the Money Is!
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 9
The 95/5 Rule
• How much time are you spending (or wasting?) on the wrong things?
• How can you re-allocate your time to be more productive?
• How will spending time on the right things bring you better results?
Implementing and Evaluating the Plan
• Taking Ownership
• What Happens When It Falls Apart
• Measuring Success
• Reporting Success
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 10
Why is it Important to Evaluate your Development Program?
• Funding sources expect more bang for their buck!
• Boards have greater expectations!
• Organizations often feel development is “dispensable.”
Do Your Program Outcomes Fall Within
Acceptable Standards?
• Acquisition Mailings $1.25-$1.50 per $1 raised
• Direct Mail Renewal $.20-.25 per $1 raised
• Special Events $.50 per $1 raised
• Foundation Proposals $.20 per $1 raised
• Personal Solicitations $.10-.20 per $1 raised
Session 1: Linda Lysakowski Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 11
Tools to Help
• Evaluation tool available at www.cvfundraising.com
Remember
• The plan isn’t written in stone, but neither should it be written in disappearing ink!
Session 1: Linda Lysakowski Roundtable – May 11, 2012
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Thank You
• CAPITAL VENTURE™
– www.cvfundraising.com
– Check out The Fundraiser’s Private Vault ™ and the Fundraiser’s Personal Muse™
Assessing Your Organization’s Philanthropic Profile
1. Does the organization have a Development Office?
2. Do experienced professionals staff the Development Office?
3. Does the development budget include money for professional development (membership
in professional organizations, conferences and workshops, books and periodicals, etc. for
the development staff?
4. Has the organization allocated a budget for a donor software system to manage
fundraising activities?
5. Do the organization’s staff members understand the importance of the development
function? Do staff members support the development office’s efforts?
6. Does the organization seek to hire development professionals that are certified (CFRE or
ACFRE, FAHP, etc.) or assist current staff in obtaining credentials?
7. Does the Chief Development Officer attend board meetings?
8. Is the board committed to development (do they give and get money for the
organization)?
9. Is there a Development Committee on the Board?
10. Does a development officer staff this committee?
11. Is there clerical support for the Chief Development Officer?
12. Does the development staff act and look professional?
13. Is the Development Office in a prominent location and does it have a professional
appearance?
14. Does the organization support the Donor Bill of Rights?
15. Is the organization aware of and supportive of the AFP Code of Ethical Standards?
16. Does the organization understand the importance of donor centered fundraising?
17. Does the organization understand that it takes time to establish a development program,
and that building relationships with donors is the key role of the development office?
18. Is the organization committed to work with consultants when it is appropriate to do so,
and not expect staff to manage major efforts such as a capital campaign?
19. Is the CEO involved in fundraising?
20. Are there volunteers involved in fundraising?
Give your organization 5 points for each “Yes” answer!
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 1
Cowboys Need Branding Too
Larry DeVincenzi Managing Partner & Brand Strategist
What is branding?
Branding is the strategic foundation of all your communications.
4 PHASES TO YOUR BRANDING:
1. Analysis 2. Strategy 3. Standards 4. Marketing
Clearly define your brand BEFORE you begin outreach: Ready/Aim/Fire
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 2
Step 1: Analysis
How are you currently perceived?:
• Primary & Secondary Markets
• Key Influencers
• Market Trends
• Surveys (online/personal)
Start by clearly defining the current environment.
Step 1: Analysis
Next, Clearly Define (In Writing) Your Current:
• Target Market
• Existing Customers
• Brand Values
• Brand Personality
• SWOT: strengths | weaknesses |opportunities | threats
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 3
Step 1: Analysis
Current Brand Audit:
• Existing Touch Points
• Brand Consistency
• Brand History/Positioning
• Portfolio Analysis (for multiple brands)
Step 2: Strategy
Focusing Your Brand:
• Updated Brand Image
• Refreshed Personality
• Brand Promise/History
• Repositioned Values
Define your intended positioning and personality.
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 4
Step 2: Strategy
• Brand Identity / Personality • Brand Position • Market Position • Value Proposition
– Benefits – Psychographics / emotional drivers – Featured values
• Brand Architecture (if required for multiple brands)
Step 3: Standards
Brand Vocabulary
• Name
• Descriptor
• Tag line
• Domain Name(s)
• Copy style
• Keywords/Phrases
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 5
Step 3: Standards
Brand Visuals
• Logo
• Typeface(s)
• Layout styles
• Imagery (related graphics and photography)
Step 3: Standards
Digital Standards
• Website (inter/intranet)
• Blog (25 keywords/phrases)
• Newsletter (electronic and/or print)
• Social Media: Facebook, YouTube, Twitter, LinkedIn, Pinterest, etc.!
• Audio signature(s)
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 6
Step 3: Standards
Business Package
• Business cards
• Letterhead & envelope
• Note card
• Presentation folder
• Proposal/report cover
• Digital media labels (CD, DVD, etc.)
Step 3: Standards
• Event Strategies & Guidelines
• Advertising Strategies & Guidelines
• Signage Guidelines
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 7
Step 4: Marketing
• Brand Transition (if required)
• Brand Education (internal)
• Media Campaigns (PR, Social,
Advertising, Online)
• Prospect/Lead Generation
Campaigns
With your brand’s personality clearly defined, integrate these key components:
Just The Start!
No “one size fits all” to the brand development process.
Session 2: Larry DeVincenzi Roundtable – May 11, 2012
AllianceForNevadaNonprofits.org
Copyright © 2012 Alliance for Nevada Nonprofits 8
Q+A
Thank You
Larry DeVincenzi [email protected]
775.771-7004
PowerYourBrand.com