New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training...

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New UnFranchise Owner Training (NUOT)

Transcript of New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training...

Page 1: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

New UnFranchise Owner Training (NUOT)

Page 2: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Three Required TrainingsThree Required Trainings

• New UnFranchise Owner Training (NUOT)• Who are we?• Terminology• Requirements

• Basic Five (B5)• The fundamentals of building an

UnFranchise™ Business.

• Executive Coordinator Certification Training (ECCT)• Demonstrated knowledge of the above content.• Demonstrated knowledge of policy and procedures.

• New UnFranchise Owner Training (NUOT)• Who are we?• Terminology• Requirements

• Basic Five (B5)• The fundamentals of building an

UnFranchise™ Business.

• Executive Coordinator Certification Training (ECCT)• Demonstrated knowledge of the above content.• Demonstrated knowledge of policy and procedures.

Page 3: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

2013 Torch Award WinnerTrust • Performance • Integrity

BBB of Central NC

Page 4: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Identifies the latest market-driven products

• Eliminates the burden of manufacturing

• Does not rely solely on the sales of any one

product or service

• Hundreds of exclusive products and services

• Access to multibillion dollar markets

Page 5: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

NMTSS

Career Manual

• NUOT

• Basic 5 Training

• E.C.C.T

Page 6: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

MARKET SINGAPOREMARKET SINGAPORE

Customise a business based

on your interests and

goals

University concept

Page 7: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Market America University = NMTSS

School of Business

• UBP• NUOT• Basic 5• ECCT• Local

Seminar• Annual

Convention/ Leadership School

School of Personal Care and

Cosmetics

MotivesBusiness

Presentation/ Overview

Skincare

101

Building your Business with

Motives

Motives Product

Knowledge, Application and Sales

School of Website Retailing

WebCenter Training

101 & 201

Certified WebCenter

Training

Prerequisites Majors

• Digestive Health

• Antioxidant and Free Radical

• Eye Health• Heart

Health

School of Health and

Nutrition

UMO - Health and Nutrition & Home and

Garden

School of Weight

Management

TLS Day 2

TLS Day 1

Page 8: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Hot Deals

Hundreds of Market Singapore’sExclusive Brands

Social Networking

Page 9: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Earn up to 15 percent cash back for purchasing Market Singapore branded products and those from our Partner Stores where you see the Cashback logo

• Earn ½ percent on eligible referral purchases

Page 10: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Provides the power of social media and online shopping

• Combines high-tech with high-touch

• Offers the ability to reach millions of customers

• Matches people to products and products to people

Page 11: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The following information provides fundamental knowledge required to

ensure Qualified Individuals can successfully attain Financial

Independence by implementing

The following information provides fundamental knowledge required to

ensure Qualified Individuals can successfully attain Financial

Independence by implementing

The UnFranchise™

Business Development SystemThe UnFranchise™

Business Development System

Page 12: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The UnFranchise™ Business

Key Terms and Definitions

The UnFranchise™ Business

Key Terms and Definitions

Page 13: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

SALES REPRESENTATIVE

• No cost • Buy product at UnFranchise™

Cost and earn gross retail

profit

UNFRANCHISE™ OWNER

• Subscription Fee - S$164.95• Buy product at UnFranchise™

Cost and earn gross retail profit• Participate in the Management

Performance Compensation Plan

and earn commissions

*BDC - Business Development Center

Page 14: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• UnFranchise™ Business Account• Career Manual• Getting Started Guide• UnFranchise™ Magazine

• Training and Seminar System• Coaching and Mentoring by

Experienced UnFranchise™ Owners

SG.SHOP.COM GLOBAL.SHOP.COM sg.UnFranchise.com

YOUR SUBSCRIPTION INCLUDES:

Page 15: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

BV Business Volume

BV is the unit value (points) assigned to

exclusive MASG-branded products

IBVInternet Business Volume

IBV is the unit value (points) assigned to any of

our Partner Store Products

Page 16: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

SG.SHOP.COM Customer Autoship

One-to-One MarketingSocial Media

WAYS TO CREATE BV & IBV:

• Personal use• UnFranchise Autoship• Retail sales• Internet Marketing

Page 17: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Personal Business Volume (PBV) • All BV is PBV for the BDC it is placed in.

• PBV does not accrue in the banks of the BDC in which it is placed

• Initially used to qualify a BDC• Used for quarterly PBV requirements• Used to exercise the Monthly Accrual Option

Group Business Volume (GBV) • All PBV flows up and counts as GBV in the banks of all

Qualified BDCs it flows through.• GBV is used to calculate Commissions and

bonuses

Personal Business Volume (PBV) • All BV is PBV for the BDC it is placed in.

• PBV does not accrue in the banks of the BDC in which it is placed

• Initially used to qualify a BDC• Used for quarterly PBV requirements• Used to exercise the Monthly Accrual Option

Group Business Volume (GBV) • All PBV flows up and counts as GBV in the banks of all

Qualified BDCs it flows through.• GBV is used to calculate Commissions and

bonuses

Page 18: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

UnFranchise Cost – • What you pay for products and services.

Suggested Retail Price – • What the company suggests for retailing products,

goods, and services based on fair market value.• An UnFranchise Owner may charge more or less than

Suggested Retail Price

UnFranchise Cost – • What you pay for products and services.

Suggested Retail Price – • What the company suggests for retailing products,

goods, and services based on fair market value.• An UnFranchise Owner may charge more or less than

Suggested Retail Price

Page 19: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Accumulate 200 BV to qualify your Business Development Center (BDC) which opens both your left and right BV and IBV banks.

Once your Business Development Center has been qualified itwill begin to accrue Business Volume (BV) and Internet Business Volume (IBV).

Page 20: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Start Date • The date when an application is entered at Market Singapore and an

Independent UnFranchise Owner is created in the database.• Used to determine your Start Month (when you will renew

each year)• Acts as the Q-Date for Sales Representatives

Qualification Date (Q-Date) • An UnFranchise Owner’s Q-date is the Friday of the week in which the

UnFranchise Owner’s initial BDC became Qualified.• This is the date for which both monthly criteria and

quarterly requirements are based• This date will never change as long as an UnFranchise

Owner remains Active

Start Date • The date when an application is entered at Market Singapore and an

Independent UnFranchise Owner is created in the database.• Used to determine your Start Month (when you will renew

each year)• Acts as the Q-Date for Sales Representatives

Qualification Date (Q-Date) • An UnFranchise Owner’s Q-date is the Friday of the week in which the

UnFranchise Owner’s initial BDC became Qualified.• This is the date for which both monthly criteria and

quarterly requirements are based• This date will never change as long as an UnFranchise

Owner remains Active

Page 21: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Quarter

For Qualified UnFranchise Owners • Based on the UnFranchise Owner's Q-date; also called a

“three-Q-date period.”

For Sales Representatives And Unqualified UnFranchise Owners

• Based on the Start date; also called a “three-start-date period.”

• Periods:• Begins on the Saturday following an anniversary date• Ends on the Friday following an anniversary date three

months later• The next quarter begins the next day (Saturday)

Quarter

For Qualified UnFranchise Owners • Based on the UnFranchise Owner's Q-date; also called a

“three-Q-date period.”

For Sales Representatives And Unqualified UnFranchise Owners

• Based on the Start date; also called a “three-start-date period.”

• Periods:• Begins on the Saturday following an anniversary date• Ends on the Friday following an anniversary date three

months later• The next quarter begins the next day (Saturday)

Page 22: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.
Page 23: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Personally sponsor and place one qualified UnFranchise™ owner in your left and right organizations.

Page 24: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Active Independent UnFranchise Owner There are three requirements to remain “Active”:1. Have a current UnFranchise Owner Sales Report (Form 1000) on file

• At least two retail receipts totaling S$250 in sales must accompany the Form 1000

• Must submit his/her own retail sales and Form 1000 every quarter by 11:59 p.m. Friday (the end of their Quarter).

• All retail sales must conform with all guidelines in the Career Manual (i.e. SG.SHOP.COM is the only place our products can be sold online)

• Must have their own customers, and make their own retail sales

2. Have placed minimum quarterly PBV amounts• 150 PBV in any of your BDCs

3. Have a current subscription (Annual Renewal Form)• Renewal of your subscription is required each year by the end of

your Start Month• The month in which your Start Date falls is your Start Month• Auto-Renewal can be setup to automatically renew your

subscription each year at the beginning of your Start Month

Active Independent UnFranchise Owner There are three requirements to remain “Active”:1. Have a current UnFranchise Owner Sales Report (Form 1000) on file

• At least two retail receipts totaling S$250 in sales must accompany the Form 1000

• Must submit his/her own retail sales and Form 1000 every quarter by 11:59 p.m. Friday (the end of their Quarter).

• All retail sales must conform with all guidelines in the Career Manual (i.e. SG.SHOP.COM is the only place our products can be sold online)

• Must have their own customers, and make their own retail sales

2. Have placed minimum quarterly PBV amounts• 150 PBV in any of your BDCs

3. Have a current subscription (Annual Renewal Form)• Renewal of your subscription is required each year by the end of

your Start Month• The month in which your Start Date falls is your Start Month• Auto-Renewal can be setup to automatically renew your

subscription each year at the beginning of your Start Month

Page 25: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

MPCP Management / SupervisoryResponsibilities

MPCP Management / SupervisoryResponsibilities

• UnFranchise Owners are paid commissions for managing, training, supplying, supporting, and motivating their organisations to produce retail sales volume.

• Management / Supervisory responsibilities under the MPCP guidelines are listed in Chapter 12 Sec 1. Failure to perform the management responsibilities is grounds for corrective action by the company.

• UnFranchise Owners are paid commissions for managing, training, supplying, supporting, and motivating their organisations to produce retail sales volume.

• Management / Supervisory responsibilities under the MPCP guidelines are listed in Chapter 12 Sec 1. Failure to perform the management responsibilities is grounds for corrective action by the company.

Page 26: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

People lead to people

*Green indicates personally sponsored UnFranchise™ Owner

Page 27: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Sponsor • The Independent UnFranchise Owner who introduced you to

the business as indicated on your application.• An UnFranchise Owner should never sign an application or

any agreement for another UnFranchise Owner• Creating false UnFranchise businesses or using deceptive

practices to get people to sign-up can be grounds for corrective action.

Placement • Where a BDC is located in the Market Singapore genealogy.

• Specified on the application by the new UnFranchise Owner’s Sponsor

• Also referred to as linkage• A BDC may only be placed on the left or right side of

another BDC where no BDC currently exists (open placement).

Sponsor • The Independent UnFranchise Owner who introduced you to

the business as indicated on your application.• An UnFranchise Owner should never sign an application or

any agreement for another UnFranchise Owner• Creating false UnFranchise businesses or using deceptive

practices to get people to sign-up can be grounds for corrective action.

Placement • Where a BDC is located in the Market Singapore genealogy.

• Specified on the application by the new UnFranchise Owner’s Sponsor

• Also referred to as linkage• A BDC may only be placed on the left or right side of

another BDC where no BDC currently exists (open placement).

Page 28: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Sponsorship vs. Placement

Example: You personally sponsored Mark, Kate and Matt. Although Matt is personally sponsored by You, notice his placement is on the left side of Dr. Jones’s Business Development Centres

Page 29: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Retail sales, customers ordering through your websites, personal use, new UnFranchise™ Owners and word-of-mouth advertising

Page 30: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Commission

• Dollars earned for accrued GBV & GIBV totals in Activated BDCs.

• If a given GBV or GIBV level is reached on the left and right of a BDC which is not Activated, that Commission is forfeited

• An UnFranchise Owner must be Qualified, Active, and Activated to be eligible to earn any commissions

Management Performance Compensation Plan

Internet Business Volume Compensation Plan (IBVCP)

Commission

• Dollars earned for accrued GBV & GIBV totals in Activated BDCs.

• If a given GBV or GIBV level is reached on the left and right of a BDC which is not Activated, that Commission is forfeited

• An UnFranchise Owner must be Qualified, Active, and Activated to be eligible to earn any commissions

Management Performance Compensation Plan

Internet Business Volume Compensation Plan (IBVCP)

Page 31: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Monthly BV Accrual Option

Gives UnFranchise Owners the ability to continue to accrue GBV month to month (12-month rolling accrual)

• Must maintain a subscription to the UFMS

• Must assign a minimum amount of PBV to their BDC-001 each month• UnFranchise Owner – 50 PBV• Coordinator – 100 PBV• Executive Coordinator and Higher – 150 PBV

Monthly BV Accrual Option

Gives UnFranchise Owners the ability to continue to accrue GBV month to month (12-month rolling accrual)

• Must maintain a subscription to the UFMS

• Must assign a minimum amount of PBV to their BDC-001 each month• UnFranchise Owner – 50 PBV• Coordinator – 100 PBV• Executive Coordinator and Higher – 150 PBV

Page 32: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Monthly IBV Accrual Option

Gives UnFranchise Owners the ability to continue to accrue GIBV month to month (24-month rolling accrual)• Must maintain a subscription to the UFMS• Must assign a minimum amount of PIBV to their BDC-

001 each month to accrue GIBV• Level 1 (UnFranchise Owner who has not received

any IBV commission) – 10 IBV• Level 2 (UnFranchise Owner who has received S$375

IBV commission) – 20 IBV• Level 3 (UnFranchise Owner who has completed one

commission cycle and received S$750 [5000/5000] IBV commission) – 30 IBV

Monthly IBV Accrual Option

Gives UnFranchise Owners the ability to continue to accrue GIBV month to month (24-month rolling accrual)• Must maintain a subscription to the UFMS• Must assign a minimum amount of PIBV to their BDC-

001 each month to accrue GIBV• Level 1 (UnFranchise Owner who has not received

any IBV commission) – 10 IBV• Level 2 (UnFranchise Owner who has received S$375

IBV commission) – 20 IBV• Level 3 (UnFranchise Owner who has completed one

commission cycle and received S$750 [5000/5000] IBV commission) – 30 IBV

Page 33: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

UnFranchise AutoShip (Transfer Buying)

A standing order that is shipped monthly automatically, to satisfy the criteria of the Monthly Accrual Option.

• Saves you time and stress• Paid for by credit card.• Set-up two weeks prior to Q-date.• Can be changed as needed (no later than Friday

before the Tuesday that it invoices)

Everything that you use monthly, arrives without you even thinking about it, so never run out!

UnFranchise AutoShip (Transfer Buying)

A standing order that is shipped monthly automatically, to satisfy the criteria of the Monthly Accrual Option.

• Saves you time and stress• Paid for by credit card.• Set-up two weeks prior to Q-date.• Can be changed as needed (no later than Friday

before the Tuesday that it invoices)

Everything that you use monthly, arrives without you even thinking about it, so never run out!

Page 34: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

UnFranchise AutoShip (Transfer Buying)

Insured Accrual Protection (Transfer Buying Rider) will automatically double or triple your order when your monthly criteria increases (you earn commissions) and there is not enough BV or IBV on it. This prevents a red flush.

You can put as much as you want on your UnFranchise AutoShip Order. • Anything over what is necessary based on your

UnFranchise Level or IBV Level will be placed according to your Excess BV/IBV Placement settings.

UnFranchise AutoShip (Transfer Buying)

Insured Accrual Protection (Transfer Buying Rider) will automatically double or triple your order when your monthly criteria increases (you earn commissions) and there is not enough BV or IBV on it. This prevents a red flush.

You can put as much as you want on your UnFranchise AutoShip Order. • Anything over what is necessary based on your

UnFranchise Level or IBV Level will be placed according to your Excess BV/IBV Placement settings.

Page 35: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

1,200 1,200

1,200 total BV from your left and right = S$375 1,200 total IBV from your left and right = S$375

2,400 2,400 3,600 3,600 5,000 5,000

2,400 total BV from your left and right = S$375 2,400 total IBV from your left and right = S$375

3,600 total BV from your left and right = S$375 3,600 total IBV from your left and right = S$375

5,000 total BV from your left and right = S$750 5,000 total IBV from your left and right = S$750

BV & IBV commissions are calculated weekly

Page 36: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Management Bonus

• S$750 bonus paid for demonstrating management and growth.

• In the same week that a BDC earns a Commission for reaching the 5000/5000 GBV pay out criteria, a BDC on the left side and a BDC on the right side each earn Commissions for reaching the 5000/5000 GBV pay out criteria.

• Also called a “Triple Flush”

Management Bonus

• S$750 bonus paid for demonstrating management and growth.

• In the same week that a BDC earns a Commission for reaching the 5000/5000 GBV pay out criteria, a BDC on the left side and a BDC on the right side each earn Commissions for reaching the 5000/5000 GBV pay out criteria.

• Also called a “Triple Flush”

Page 37: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Every time you and any BDC in your left sales organization plus any BDC in your right sales organization completes the

BV commission cycle in the same week, you receive a management bonus of S$750.

Page 38: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Gives an UnFranchise Owner the ability to place another

BDC in their organisation.

• Earned when a BDC earns the commission for reaching the 5000/5000 BV pay level the first time

• Only awarded once per BDC

• There must be at least 5 UnFranchise businesses between your Re-Entry and your original BDCs, or it must be placed beneath a BDC that has reached 5000/5000 BV and is not your own

• Gives an UnFranchise Owner the ability to place another

BDC in their organisation.

• Earned when a BDC earns the commission for reaching the 5000/5000 BV pay level the first time

• Only awarded once per BDC

• There must be at least 5 UnFranchise businesses between your Re-Entry and your original BDCs, or it must be placed beneath a BDC that has reached 5000/5000 BV and is not your own

Re-Entry

Page 39: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Open additional Business Development Centers to increase your commissions

200 BV

Page 40: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Building Share of CustomerBuilding Share of Customer

• Offer existing customers more products/services through your SG.SHOP.COM site

• Match products to people, and people to products

• program allows customers to get paid for shopping

10-15 Customers shopping regularly

Page 41: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Principle #1: Selling more products to fewer people is easier

• Within the Market Singapore Product Line• Within the Market Singapore Store• Within the Market Singapore Mall• Within the Partner Stores

Customer of Customer

Principle #1: Selling more products to fewer people is easier

• Within the Market Singapore Product Line• Within the Market Singapore Store• Within the Market Singapore Mall• Within the Partner Stores

Customer of Customer

Building Share of CustomerBuilding Share of Customer

Page 42: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Principle #2: Sustaining dialogue and obtaining feedback

• What do your customers really want?

• What does this individual customer really want?

• What would they purchase from you, if you had it?

Principle #2: Sustaining dialogue and obtaining feedback

• What do your customers really want?

• What does this individual customer really want?

• What would they purchase from you, if you had it?

Building Share of CustomerBuilding Share of Customer

Page 43: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Principle #3: Building unique relationships with these customers

• Demonstrate an active interest in customers as individuals.

• Communicate on a periodic and frequent basis – Not Just The Sale.

• Utilise mail, telephone, voicemail, email, social media (facebook, Twitter, Linked In, Blogs, etc.), and website.

Principle #3: Building unique relationships with these customers

• Demonstrate an active interest in customers as individuals.

• Communicate on a periodic and frequent basis – Not Just The Sale.

• Utilise mail, telephone, voicemail, email, social media (facebook, Twitter, Linked In, Blogs, etc.), and website.

Building Share of CustomerBuilding Share of Customer

Page 44: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Partner Stores

Page 45: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Coordinator An UnFranchise Owner who is qualified, activated, and has earned at least their first BV Commission.

• Must submit Form 1001 - Executive Coordinator Qualification and Application Form

Agreement to accept responsibility of Executive Coordinator

• Must submit Form 925 - Executive Coordinator Acknowledgement & Agreement

Agreement to certify your attending all three required trainings and complied with the 70% rule proving a Form 1000 (UnFranchise Owner Sales Report) with at least S$250 in retail sales.

Both of these forms are part of the Online Sign-Up Wizard and have probably already been done.

Coordinator An UnFranchise Owner who is qualified, activated, and has earned at least their first BV Commission.

• Must submit Form 1001 - Executive Coordinator Qualification and Application Form

Agreement to accept responsibility of Executive Coordinator

• Must submit Form 925 - Executive Coordinator Acknowledgement & Agreement

Agreement to certify your attending all three required trainings and complied with the 70% rule proving a Form 1000 (UnFranchise Owner Sales Report) with at least S$250 in retail sales.

Both of these forms are part of the Online Sign-Up Wizard and have probably already been done.

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 46: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Executive Coordinator

An UnFranchise Owner who has accrued a minimum of 5000 GBV on both the left and right sides of a BDC and has earned that S$750.00 Commission.

• Must attend an Executive Coordinator Certification Training (ECCT) – within 28 days of earning the S$750 commission• Prerequisites for the ECCT are attendance/completion

of a NUOT and a Basic 5• UFMS is a requirement for Executive Coordinator

and above to continue to earn commissions

Executive Coordinator

An UnFranchise Owner who has accrued a minimum of 5000 GBV on both the left and right sides of a BDC and has earned that S$750.00 Commission.

• Must attend an Executive Coordinator Certification Training (ECCT) – within 28 days of earning the S$750 commission• Prerequisites for the ECCT are attendance/completion

of a NUOT and a Basic 5• UFMS is a requirement for Executive Coordinator

and above to continue to earn commissions

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 47: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Master Coordinator An UnFranchise Owner who has Triple Flushed (earned the S$750 Management Bonus)

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 48: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

All UnFranchise Levels beyond Master Coordinator are based on commissions and bonuses received from the MPCP in a four week pay cycle.

We are not employees of Market Singapore. We are Independent UnFranchise Owners. Our income should not be advertised except as published by Market Singapore.

Recognition statement of Income earned:

“has earned at least ________ in a 4 week pay cycle”

All UnFranchise Levels beyond Master Coordinator are based on commissions and bonuses received from the MPCP in a four week pay cycle.

We are not employees of Market Singapore. We are Independent UnFranchise Owners. Our income should not be advertised except as published by Market Singapore.

Recognition statement of Income earned:

“has earned at least ________ in a 4 week pay cycle”

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 49: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Senior Master Coordinator – earned ≥ S$3,750 in a 4 week pay cycle

• Professional Coordinator – earned ≥ S$5,625 in a 4 week pay cycle

• Supervising Coordinator – earned ≥ S$9,375 in a 4 week pay cycle

• National Supervising Coordinator – earned ≥ S$12,500 in a 4 week pay cycle

• Executive Supervising Coordinator – earned ≥ S$18,750 in a 4 week pay cycle

• Director – earned ≥ S$22,500 in a 4 week pay cycle

• Executive Director – earned ≥ S$31,250 in a 4 week pay cycle

• Senior Master Coordinator – earned ≥ S$3,750 in a 4 week pay cycle

• Professional Coordinator – earned ≥ S$5,625 in a 4 week pay cycle

• Supervising Coordinator – earned ≥ S$9,375 in a 4 week pay cycle

• National Supervising Coordinator – earned ≥ S$12,500 in a 4 week pay cycle

• Executive Supervising Coordinator – earned ≥ S$18,750 in a 4 week pay cycle

• Director – earned ≥ S$22,500 in a 4 week pay cycle

• Executive Director – earned ≥ S$31,250 in a 4 week pay cycle

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 50: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

• Field Vice-President – earned ≥ S$45,000 in a 4 week pay cycle

• Executive Field Vice-President – earned ≥ S$56,250 in a 4 week pay cycle

• Senior Executive Field Vice-President – earned ≥ S$78,750 in a 4 week pay cycle

• Field President – earned ≥ S$100,000 in a 4 week pay cycle

• International Field President – earned ≥ S$125,000 in a 4 week pay cycle

• International Field Chairman – earned ≥ S$156,250 in a 4 week pay cycle

• Field Vice-President – earned ≥ S$45,000 in a 4 week pay cycle

• Executive Field Vice-President – earned ≥ S$56,250 in a 4 week pay cycle

• Senior Executive Field Vice-President – earned ≥ S$78,750 in a 4 week pay cycle

• Field President – earned ≥ S$100,000 in a 4 week pay cycle

• International Field President – earned ≥ S$125,000 in a 4 week pay cycle

• International Field Chairman – earned ≥ S$156,250 in a 4 week pay cycle

UnFranchise Levels and RequirementsUnFranchise Levels and Requirements

Page 51: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Tools and RequirementsTools and Requirements

UnFranchise Management System (UFMS) A system of management services and tools designed

to help manage your sales organisations, maximise your time, and grow your UnFranchise™ business.

* Monthly Subscription Charge for UFMS S$25.

Features of UFMS• UFMS – Management Reports• Management training audios

UnFranchise Management System (UFMS) A system of management services and tools designed

to help manage your sales organisations, maximise your time, and grow your UnFranchise™ business.

* Monthly Subscription Charge for UFMS S$25.

Features of UFMS• UFMS – Management Reports• Management training audios

Page 52: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Forfeit • This means you have enough volume on the left

and right of a BDC to meet a given pay out criteria but you do not get the Commission.

Forfeit • This means you have enough volume on the left

and right of a BDC to meet a given pay out criteria but you do not get the Commission.

Terms & ConditionsTerms & Conditions

Page 53: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Reasons for Forfeit

• You do not have your 2 personally sponsored UnFranchise Owners (one on the left and one on the right) when you reach a payout increment.

Example: Reaching 1200 BV on the left and 1200 BV on the right before becoming activated.

Reasons for Forfeit

• You do not have your 2 personally sponsored UnFranchise Owners (one on the left and one on the right) when you reach a payout increment.

Example: Reaching 1200 BV on the left and 1200 BV on the right before becoming activated.

Terms & ConditionsTerms & Conditions

Page 54: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Reasons for Forfeit (cont.)

• You have not sent in the required forms 925, 1001. They both must be completed after you earn your first S$375 BV commission.

• You have not completed the three required trainings NUOT, B5 and ECCT, All three must be completed after you complete the BV pay cycle the first time (5000 BV/5000 BV).

Reasons for Forfeit (cont.)

• You have not sent in the required forms 925, 1001. They both must be completed after you earn your first S$375 BV commission.

• You have not completed the three required trainings NUOT, B5 and ECCT, All three must be completed after you complete the BV pay cycle the first time (5000 BV/5000 BV).

Terms & ConditionsTerms & Conditions

Page 55: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Flush• Flushing resets your GBV (or GIBV) banks to zero (0).

Good (Green) Flush – Your banks reset because you accumulated 5000 GBV (or GIBV) in the left and right banks of that BDC and received the S$750 Commission.

Bad (Red) Flush – All of your banks reset because you choose to not exercise the Monthly Accrual Option (BV or IBV).

Reasons for Red (bad) Flush • You did not exercise the Monthly Accrual Option:

• Place 50/100/150 BV in your 001 BDC (will affect BV only).• Purchase your monthly UFMS subscription

(will affect both BV and IBV).• Place 10/20/30 IBV in your 001 BDC (will affect IBV only).

Flush• Flushing resets your GBV (or GIBV) banks to zero (0).

Good (Green) Flush – Your banks reset because you accumulated 5000 GBV (or GIBV) in the left and right banks of that BDC and received the S$750 Commission.

Bad (Red) Flush – All of your banks reset because you choose to not exercise the Monthly Accrual Option (BV or IBV).

Reasons for Red (bad) Flush • You did not exercise the Monthly Accrual Option:

• Place 50/100/150 BV in your 001 BDC (will affect BV only).• Purchase your monthly UFMS subscription

(will affect both BV and IBV).• Place 10/20/30 IBV in your 001 BDC (will affect IBV only).

Terms & ConditionsTerms & Conditions

Page 56: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Purge• Your BV and IBV totals on the left and right reset to zero

in all BDC’s.• The UnFranchise Owner becomes Inactive• Must re-qualify BDCs with 200 PBV before they will

begin to accrue GBV and GIBV again.• All PBV and PIBV disappears from upline banks.

NOTE: This affects everyone upline who has not flushed on your volumes as this purge volume is removed from their GBV and GIBV totals.

Reasons for Purge • You did not meet your Minimum Activity Requirements:

• Minimum 150 PBV for the quarter. • Submit Form 1000 (UnFranchise Owner Sales Report).• Submit Annual Renewal.

Purge• Your BV and IBV totals on the left and right reset to zero

in all BDC’s.• The UnFranchise Owner becomes Inactive• Must re-qualify BDCs with 200 PBV before they will

begin to accrue GBV and GIBV again.• All PBV and PIBV disappears from upline banks.

NOTE: This affects everyone upline who has not flushed on your volumes as this purge volume is removed from their GBV and GIBV totals.

Reasons for Purge • You did not meet your Minimum Activity Requirements:

• Minimum 150 PBV for the quarter. • Submit Form 1000 (UnFranchise Owner Sales Report).• Submit Annual Renewal.

Terms & ConditionsTerms & Conditions

Page 57: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Record Keeping - ExpensesRecord Keeping - Expenses

• Advertising & promotional materials• Automobile expenses (mileage)• Travel expenses (airfare)• Lodging and meals • Trainings and admission fees (tickets)• Freight, Administrative, shipping costs• Postal charges• Business equipment (computer, fax, furniture)• Office supplies (paper, ink)• Professional fees (tax preparation etc.)

• Advertising & promotional materials• Automobile expenses (mileage)• Travel expenses (airfare)• Lodging and meals • Trainings and admission fees (tickets)• Freight, Administrative, shipping costs• Postal charges• Business equipment (computer, fax, furniture)• Office supplies (paper, ink)• Professional fees (tax preparation etc.)

Terms & Conditions

Page 58: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Record Keeping - IncomeRecord Keeping - Income

• Profit from retail sales of products

• Commissions and bonuses received from the Management Performance Compensation Plan.

• Profit from retail sales of products

• Commissions and bonuses received from the Management Performance Compensation Plan.

TERMS & CONDITIONS

Page 59: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Building a Solid Foundationfor

Profitability and Stability

Building a Solid Foundationfor

Profitability and Stability

Page 60: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The Objective For Every New UnFranchise Owner

The Objective For Every New UnFranchise Owner

• Create a cash flow through building a repeat customer base. Base 10 Seven Strong

• Create distribution through other UnFranchise Owners – earn S$375 monthly in commission

• Short-term goal – Personally sponsor 2 who sponsor 2 each and attain Base 10

• Create a cash flow through building a repeat customer base. Base 10 Seven Strong

• Create distribution through other UnFranchise Owners – earn S$375 monthly in commission

• Short-term goal – Personally sponsor 2 who sponsor 2 each and attain Base 10

Page 61: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Business Goals Begin with Base 10Business Goals Begin with Base 10• Personally purchase and use at least

100 BV and 15 IBV per month• Establish 10 Repeat Customers – Base of >

10 purchasing a minimum of 30 BV and 20 IBV monthly within 90 days (2 per week, first 12 weeks)

• This generates 400 BV and more than 200 IBV each month. Duplicate this within your organisation.

• Personally purchase and use at least 100 BV and 15 IBV per month

• Establish 10 Repeat Customers – Base of > 10 purchasing a minimum of 30 BV and 20 IBV monthly within 90 days (2 per week, first 12 weeks)

• This generates 400 BV and more than 200 IBV each month. Duplicate this within your organisation.

Page 62: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

After Three-Six Months, Earn > S$375/Monthly (BV) and Earn S$375 every 2nd month (IBV)

Retailing Goal – Base 10, Seven Strong

400 BV & 200 IBV

400 BV & 200 IBV

1200 BV & 600 IBV1200 BV & 600 IBV

400 BV & 200 IBV 400 BV & 200 IBV400 BV & 200 IBV400 BV & 200 IBV

400 BV & 200 IBV

Page 63: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The sg.UnFranchise.comIt is the UnFranchise Owner-only Web site that provides you with all of the tools necessary to measure, monitor, adjust and control your business.

Your Profile, Company Information, Customer Data, Order History, Forms, Reports, Marketing Tools, and much more are found on the UnFranchise™ Business Account (back office).

Your Rep ID or Email and password are required to login to the UnFranchise Business Account at sg.UnFranchise.com.

Do not give your login information to any other UnFranchise Owner or log on to the back office of any other UnFranchise Owner, including upline, crossline and downline because every UnFranchise Owner is responsible for managing his/her own UnFranchise business.

The sg.UnFranchise.comIt is the UnFranchise Owner-only Web site that provides you with all of the tools necessary to measure, monitor, adjust and control your business.

Your Profile, Company Information, Customer Data, Order History, Forms, Reports, Marketing Tools, and much more are found on the UnFranchise™ Business Account (back office).

Your Rep ID or Email and password are required to login to the UnFranchise Business Account at sg.UnFranchise.com.

Do not give your login information to any other UnFranchise Owner or log on to the back office of any other UnFranchise Owner, including upline, crossline and downline because every UnFranchise Owner is responsible for managing his/her own UnFranchise business.

Page 64: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The UnFranchise Business Account (“Back Office”) Login

The UnFranchise Business Account (“Back Office”) Login

Go to

sg.UnFranchise.com

Enter your Rep ID (7 digit) or the E-mail address that is on file with Market Singapore

Enter your password

Click “Login”

Page 65: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

The UnFranchise Business Account (“Back Office”) Training Video

The UnFranchise Business Account (“Back Office”) Training Video

Page 66: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

TRAINING MODULES Go to: www.unfranchisetraining.com

TRAINING MODULES Go to: www.unfranchisetraining.com

Page 67: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Online Website ToolsOnline Website Tools• WebCenter – www.mawc411.com

www.mawebcentres.com

• Profiles of success – www.thepowerprofiles.com

• Product information – www.exploresupplements.com

• WebCenter – www.mawc411.com

www.mawebcentres.com

• Profiles of success – www.thepowerprofiles.com

• Product information – www.exploresupplements.com

Page 68: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

NUOT Review QuestionsNUOT Review Questions• What are the three required trainings?

• What is the difference between a Sale Representative & UnFranchise Owner entry?

• How do you Qualify your BDC?

• What does the term BV mean?

• What is your start date?

• What is your Q-Date?

• What are your Q-Date Quarter periods?

• What does it mean to Activate?

• What are the three required trainings?

• What is the difference between a Sale Representative & UnFranchise Owner entry?

• How do you Qualify your BDC?

• What does the term BV mean?

• What is your start date?

• What is your Q-Date?

• What are your Q-Date Quarter periods?

• What does it mean to Activate?

Page 69: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

NUOT Review QuestionsNUOT Review Questions• What do you need to do to remain “Active”?

• What is MPCP?

• How do you earn a Management Bonus?

• When do you earn a Re-entry?

• Where do you find the training modules?

• What do you need to login to the UnFranchise™ Business Account (“Back Office”)?

• Why did you start your UnFranchise™ Business?

• What is Market Singapore?

• What do you need to do to remain “Active”?

• What is MPCP?

• How do you earn a Management Bonus?

• When do you earn a Re-entry?

• Where do you find the training modules?

• What do you need to login to the UnFranchise™ Business Account (“Back Office”)?

• Why did you start your UnFranchise™ Business?

• What is Market Singapore?

Page 70: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

Your Next StepYour Next Step• Develop your “What is it?”

• Develop your 2 minute commercial.

• Develop you Goal Statement.

• Purchase products for personal use.

• Develop a customer base of 10 Preferred Customers.

• Attend all three required trainings.

• Develop your “What is it?”

• Develop your 2 minute commercial.

• Develop you Goal Statement.

• Purchase products for personal use.

• Develop a customer base of 10 Preferred Customers.

• Attend all three required trainings.

Page 71: New UnFranchise Owner Training (NUOT). Three Required Trainings New UnFranchise Owner Training (NUOT) Who are we? Terminology Requirements Basic Five.

New UnFranchise Owner Training (NUOT)