Aeroflot Group’s route network development

The route network development is built around gradual flight frequency increase for the most popular destinations and connectivity improvement through banking of scheduled flights at Aeroflot’s hub, Sheremetyevo airport, thus enhancing customer experience. Launch or new destinations is based on the analysis of demand, competition and economic feasibility in terms of both point-to-point traffic and network synergies from connecting traffic.

Number of Aeroflot Group’s routes

2018 2019 Change, %

sch. chart. total sch. chart. total sch. chart. total

International 143 150 250 144 128 236 0.7 (14.7) (5.6)

Domestic 145 92 185 126 68 153 (13.1) (26.1) (17.3)

Medium-haul 260 232 398 242 185 350 (6.9) (20.3) (12.1)

Long-haul 28 10 37 28 11 39 – 10.0 5.4

TOTAL 288 242 435 270 196 389 (6.3) (19.0) (10.6)

Note. In 2018, the Group’s airlines also carried out scheduled flights on 30 domestic routes between the cities that hosted the 2018 World Cup to service increased inter-city demand.

1. The data on Aeroflot Group’s route network, unless otherwise stated, excludes Pobeda, which due to its business model focuses on point-to-point demand rather than flight frequency.

Network, Traffic Rights and Alliances

The Company also considers the long-term development potential of the new markets, including for higher future flight frequency.

A well-developed route network means that Russia’s regions are better connected both domestically and internationally, an important factor of the nation’s economic growth and development. Aeroflot Group’s network airlines (Aeroflot, Rossiya and Aurora) operated

Main Aeroflot Group’s route network development priorities

4 improving the ease of travel to and from Russia’s regions

4 improving customer experience for non-stop flights and point-to-point passangers

4 optimising connections on intercontinental (Asia–Europe, North America–Middle and Far East), and inter-regional routes (Russian Far East/Urals–Centre/South)

4 launching new destinations in major markets with high transfer traffic potential

4 further development of the hub at Sheremetyevo airport

Aeroflot Group continues developing a balanced route network based on its multi-brand platform which maximises the coverage of all the key market segments and ensures presence in different price and regional segments.

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270 scheduled routes to 56 countries in 2019, connecting 186 cities and towns in Russia and around the world. Pobeda LCC network comprised 126 destinations, including 71 that were unique for the Group. With Pobeda taken into account, the Group’s airlines operated flights to 57 countries.

The number of scheduled routes was down 6.3% year-on-year in 2019, mostly due to Rossiya’s regional route network optimisation. The total number of the Group-operated routes was down 10.6% to 389.

The number of scheduled flights grew by 4.7% year-on-year. Aeroflot Group continued increasing the frequency of scheduled service to the most popular and profitable destinations. The average 2019 weekly frequency of scheduled flights grew by 4.7% year-on-year (from 14.1 to 14.7) – on average the Group’s network companies carried out two flights per destination per day. The average weekly frequency grew by 2.7% (from 11.8 to 12.1) for international and by 7.7% (from 16.5 to 17.8) for domestic scheduled routes.

Aeroflot airline’s network covered 160 scheduled routes to 54 countries in 2019.

The company focused on ramping up a number of new destinations opened in 2018. The airline launched two international routes, to Marseille and Palma de Mallorca, as well as regional flights between Krasnodar and Simferopol, and between Volgograd and Sochi. Flights from Moscow to Gothenburg and Salekhard were discontinued as part of the route network optimisation.

The average weekly frequency of Aeroflot airline’s scheduled flights grew by 0.9%, from 18.0 to 18.2 flights per route per week. The average weekly frequency in scheduled international segment was up 1.4% (from 13.9 to 14.1 flights) while for domestic scheduled destinations it was down 0.5% (from 25.5 to 25.3 flights).

Aeroflot airline’s route network development

Aeroflot Group’s scheduled flights by region (2019 vs 2018)

Russia

Europe

7.0

3.3

CIS

Asia

12.5

0.0

Middle East

8.6

Americas

TOTAL4.7

(4.4)

Aeroflot airline’s scheduled flights by region (2019 vs 2018)

Russia

Europe

6.9

7.9

CIS

Asia

5.9

0.0

Middle East

13.2

Americas

TOTAL7.0

(4.4)

Average weekly frequency of Aeroflot Group’s flights

2019 2018

SCHEDULED FLIGHTS

International scheduled flights

+2.7%

+4.7%14.1

14.7

Domestic scheduled flights

Long-haul scheduled flights

+1.2%

+7.7%

Medium-haul scheduled flights

+5.3%

CHARTER FLIGHTS

+24.7%

11.8

12.1

16.5

17.8

8.7

8.8

14.7

15.5

1.4

1.7

Average weekly frequency of Aeroflot airline’s flights

2019 2018

SCHEDULED FLIGHTS

International scheduled flights

+1.4%

+0.9%18.0

18.2

Domestic scheduled flights

Long-haul scheduled flights

+5.2%

(0.5)%

Medium-haul scheduled flights

(0.8)%

CHARTER FLIGHTS

(42.9)%

13.9

14.1

25.5

25.3

7.9

8.3

20.2

20.0

0.56

0.32

Operational Reviewcontinued

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The number of Aeroflot airline’s scheduled flights grew by 7.0% year-on-year in 2019 due to the increase in capacity on the most popular routes and the launch of new destinations.

4 The highest growth, 13.2%, was for the Middle East destinations, due to increased frequencies of flights to Turkey’s cities, as well as Dubai, Beirut and Cairo

4 European destinations saw the number of scheduled flights increase by 6.9% driven by the launch of service to Marseille and Palma de Mallorca, and higher flight frequency to some destinations, including Lyon, Tenerife, Brussels, Dublin, Bucharest and a number of others

4 The number of scheduled flights to the CIS remained flat year-on-year. The increased number of flights for some destinations, including cities in Kazakhstan, Uzbekistan and Kyrgyzstan, was offset by suspention of flights to Georgia following the decision of regulation authorities

4 The number of scheduled flights to Southeast Asia was up 5.9%, including due to the higher frequency of flights to Seoul and other destinations

4 The number of scheduled flights to North and Central America was down 4.4% due to the changes to the Moscow–New York flight frequency in the winter schedule (the number of flights down from three to two per day)

4 Domestic destinations saw the number of scheduled flights increase by 7.9% driven by the launch of a large number of new destinations during the winter 2018/2019 season, including to the North Caucasus cities (Vladikavkaz, Grozny, Makhachkala, Nazran and Nalchik) and to Izhevsk and Ulyanovsk, which continued to run throughout the year in 2019

The connectivity ratio for Aeroflot airline’s own flights improved from 22.0 in 2018 to 23.6 in 2019.

Connectivity ratio for Aeroflot airline’s own flights

23.6

Rossiya airline

Rossiya airline operated scheduled services on 89 routes (48 domestic and 41 international) to 21 countries in 2019, including 62 routes under PJSC Aeroflot’s commercial management.

In 2019, the Group made a decision to reduce Rossiya’s flights by narrow-body aircraft in preparation for intra-group redeployment of its Boeing 737-800 fleet. Rossiya continues to develop traffic from Pulkovo, its original base airport and a regional transport hub servicing the North-West of Russia. Rossiya’s long-haul flights use Sheremetyevo airport (mostly flat fare flights to the Russian Far East) while its charter programme is operated from Vnukovo airport. Development of Rossiya’s leisure route network from many Russian regions is supported by the airline’s cooperation with Biblio Globus, one of Russia’s leading tour operators.

Subsidiary airlines’ route network development

16.02015

19.12016

21.22017

22.02018

23.62019

Aurora airline operated scheduled service on 45 routes (32 domestic and 13 international) to four countries in 2019, including 21 routes under PJSC Aeroflot’s commercial management.

Aurora’s priority is improving ease of travel and accommodating the demand for flights for the Russian Far East, Yakutsk and such major Siberian cities as Irkutsk, Krasnoyarsk and Novosibirsk. Aurora also operates international flights from Khabarovsk, Vladivostok and Yuzhno-Sakhalinsk to South Korea, China and Japan. The airline also operates socially important local flights in the Sakhalin Region and the Primorye Territory.

Aurora airline

Aurora’s scheduled local routes in 2019

Number of Aeroflot airline’s routes

2018 2019 Change, %

sch. chart. total sch. chart. total sch. chart. total

International 100 48 123 101 46 126 1.0 (4.2) 2.4

Domestic 58 52 88 59 21 65 1.7 (59.6) (26.1)

Medium-haul 132 97 183 136 64 164 3.0 (34.0) (10.4)

Long-haul 26 3 28 24 3 27 (7.7) – (3.6)

TOTAL 158 100 211 160 67 191 1.3 (33.0) (9.5)

Note. In 2018, in order to service increased inter-city demand Aeroflot airline also carried out scheduled flights on five domestic routes between the cities that hosted the 2018 World Cup.

In 2019, Aurora continued to carry out local flights connecting regional capitals with remote destinations. It had scheduled flights for 17 such routes. Additionally, it operated charter flights to remote Russian Far East destinations.

Rossiya launched scheduled flights from Khabarovsk to Yakutsk and socially important flights from Yuzhno-Sakhalinsk to Komsomolsk-on-Amur, Nogliki and Shakhtyorsk. The airline also strengthened its position in the international air travel market by launching flights from Yuzhno-Sakhalinsk to Tokyo and from Vladivostok to Mudanjiang, and increasing flight frequency from Vladivostok to Harbin, Busan, Tokio, and from Yuzhno-Sakhalinsk and Khabarovsk to Seoul.

Operational Reviewcontinued

Dalnerechensk

Vladivostok

Khabarovsk

Okha

Blagoveshchensk

Nogilki

Dalnegorsk

Kavalerovo

Preobrazheniye

Plastun

Terney

Yedinka

Amgu

Svetlaya

Iturup

Yuzhno-Kurilsk

Shakhtersk

Petropavlovsk-Kamchatsky

Vostok

Nikolaevsk-on-Amur

Komsomolsk-on-Amur

Yuzhno-Sakhalinsk

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Pobeda airline

Pobeda is based at Vnukovo airport in Moscow and also operates flights from a number of regional airports in Russia. Pobeda operated 126 routes in 2019, 71 of which were unique and complemented the Group’s route network.

Pobeda airline’s routes in 2019

Aeroflot airline’s key international transfer routes in 2019

Aeroflot Group takes advantage of Russia’s beneficial geographical position to pick up passenger traffic between Europe and Asia and from other O&D markets. The bulk of the Group’s transfer traffic is handled by Aeroflot airline.

Total Aeroflot airline’s 2019 transfer traffic was up 2.1% year-on-year to 14.7 million passengers. Transfer passengers accounted for 40.0% of Aeroflot airline’s 2019 total passenger traffic (vs 40.7% in 2018).

A major part of the transfer traffic was between Russia and other countries, accounting for 15.4% of Aeroflot airline’s total passenger traffic.

The share of international transfer went up to 14.3%. International transfer gives Aeroflot Group an additional revenue stream from international markets and global passenger traffic. Domestic transfer traffic was 10.3%.

An additional contribution to transfer traffic comes from Rossiya airline, because its scheduled flights from Moscow are operated from Sheremetyevo airport and because it has a number of international destinations, including to Indonesia (Denpasar) and Sri Lanka (Colombo). With one of Aeroflot Group’s strategy focus areas being international transfer development, Aeroflot airline and Rossiya airline carried 5.5 million passengers between international O&D points with a connection in Moscow in 2019.

Share of transfer passengers in Aeroflot airline’s total passenger traffic, %

60.0

15.4

10.3

14.3

Direct passenger traffic

International transfer

Domestic transfer

Russia – other countries transfer

40.0The airline prioritises servicing sizable markets and launching routes not covered by other airlines within the Group. Pobeda also actively develops regional network, i.e. flights between Russia’s major cities, as well as the most popular international markets via opening services to secondary airports.

Transfer development

Operational Reviewcontinued

New York

Los Angeles

Tel Aviv

Yerevan

London Berlin

Istanbul

Hanoi

Beijing

Shanghai

Bangkok

Belgrade

MoscowAnapa

Sochi

St Petersburg

Petrozavodsk

Murmansk

Astrakhan

Gyumri BakuTbilisi

Larnaca

Istanbul

Bodrum

Eilat

Dubai

AntalyaAlania

Varna

Dalaman

Makhachkala

Bergamo (Milan)Treviso

Bratislava

LeipzigCologneEindhoven

Ostend

Kaliningrad

Riga

MemmingemSalzburg

Baden-Baden

Berlin

Karlovy Vary

GironaPisa

Genoa

Rome

Rimini

PalermoCatania

Cagliari

Bari

Tivat

ChelyabinskMagnitogorskUfa

Kazan

Ekaterinburg

NovosibirskKrasnoyarsk

Irkutsk

Kemerovo

Tomsk

Ulan-Ude

Nizhnevartovsk

Omsk

ChaboksaryNizhnekamsk

Nalchik

Batumi

Mineralnye Vody

Vladikavkaz

Rostov-on-Don

Samara

Saratov

Ulyanovsk

Volgograd

Kirov

Syktyvkar

Perm Tyumen

Surgut

GelendzhikКраснодар

Moscow

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Aeroflot airline

4 14 new traffic rights to operate international scheduled passenger services from Moscow to Aktau, Alicante, Almaty, Atyrau, Goa, Mumbai, Osaka, Paphos, Rimini, Shymkent; from Krasnoyarsk to Beijing and Sanya; from Saint Petersburg to Rome

4 21 additional traffic rights to increase the frequencies of international scheduled passenger services from Moscow to Aktobe, Bangkok, Barcelona, Bologna, Bukhara, Geneva, Heraklion, Karaganda, Larnaca, Lyon, Ljubljana, Malaga, Milan, Nur-Sultan, Palma de Mallorca, Beijing, Phuket, Rome, Tashkent, Tel Aviv, Urumqi

4 1 new traffic right to operate international charter passenger services from Moscow to Grenoble

Rossiya airline

4 8 new traffic rights to operate international scheduled passenger services from Moscow to Antalya, Bangkok, Barcelona, Dubai, Heraklion, Larnaca, Paphos, Phuket

4 8 additional traffic rights to increase the frequencies of international scheduled passenger services from Moscow to Bangkok, Goa, Prague, from Saint Petersburg to Milan, Prague, Rome, Tashkent

4 7 new traffic rights to operate international charter passenger services from Moscow to Barcelona, Burgas and Varna, from Saint Petersburg to Burgas, Varna and Barcelona, from Yekaterinburg to Barcelona

Aurora airline

4 1 new traffic right to operate international scheduled passenger service from Khabarovsk to Tokyo (Narita)

4 1 additional traffic right to increase the frequency of international scheduled passenger services from Khabarovsk to Seoul offset by a decrease in frequency of service from Yuzhno-Sakhalinsk to Seoul

Developing the route network and increasing flight frequencies: traffic rights and designations

Codeshare and interline agreements

The Group works with regulators on an ongoing basis to obtain traffic rights and designations to launch new routes and increase flight frequencies for existing ones, thus driving its strategic development. The Federal Air Transport Agency issued the following traffic rights to PJSC Aeroflot and the subsidiaries under its commercial management in 2019.

In 2019, Aeroflot airline waived three traffic rights to operate international scheduled passenger services from Moscow to Kos, Nha Trang, Urumqi. Four traffic rights to operate international scheduled passenger services from Moscow to Barcelona and Goa and from Saint Petersburg to Milan and Rome were handed over to Rossiya airline.

Rossiya waived six traffic rights to operate international scheduled passenger service from Moscow and Sochi to Yerevan, from Saint Petersburg to Almaty, Astana, Dubai and Yerevan. Two traffic rights to operate international scheduled passenger service, from Moscow to Salzburg (inherited from Transaero) and from Saint Petersburg to Baku were withdrawn due to absence of air service.

Following the decision by the Inter-Agency Commission on Licensing Carriers not to renew Transaero’s traffic rights for the winter 2019/2020 season, in August 2019 Aeroflot airline and Rossiya airline were voted on a non-preferential basis to receive almost all of Transaero’s traffic rights (with the exception of Rossiya’s traffic right for the Moscow–Paris (Orly) route) with no expiry date.

As a result of Aeroflot’s joint effort with the Department of State Policy in Civil Aviation of the Russian Ministry of Transport, the Russian Ministry of Foreign Affairs appointed PJSC Aeroflot as a scheduled flights operator for the Moscow–Mumbai route.

Codeshare agreements enable Aeroflot Group to strengthen its presence in high-potential markets, enter the markets where barriers otherwise exist, and use its aircraft fleet more efficiently.

PJSC Aeroflot’s major partners by volume of business generated through codeshare agreements in 2019 were Alitalia, Air France, Air Europa, Finnair and KLM, and Aeroflot Group’s airlines and Siberia Airlines among Russian carriers.

In 2019, Aeroflot began codeshare flights with Vietnam Airlines on the Moscow–Hanoi/Ho Chi Minh–Cam Ranh/Phu Quoc and Moscow–Saint Petersburg/Ufa/Krasnodar routes. Codeshare flights with Czech Airlines on the Moscow–Prague route were renewed. Cooperation was expanded to new destinations under codeshare agreements with Air Europa, Aerovias de Mexico, LOT-Polish Airlines, Saudi Arabian Airlines and Bangkok Airways.

As at the end of 2019, PJSC Aeroflot had interline agreements with 134 carriers, including five Russian carriers and five CIS-based airlines.

PJSC Aeroflot had 30 codeshare agreements with foreign and Russian airlines in 2019, including:

4 Twenty-three agreements under which Aeroflot airline acted both as a partner operator and a marketing partner: Aerolineas Argentinas, Aerovias de Mexico, Air Europa, Air France, Air Baltic, Air Serbia, Alitalia, Bulgaria Air, Czech Airlines, China Eastern Airlines, China Southern Airlines, Delta Air Lines, Finnair, Garuda Indonesia, Icelandair, Kenya Airways, KLM, Korean Air, LOT Polish Airlines, MIAT, Saudi Arabian Airlines, Vietnam Airlines and Siberia Airlines

4 Three agreements under which Aeroflot airline acted as a partner operator only: Cubana de Aviacion, Middle East Airlines and TAROM

4 Two agreements under which Aeroflot airline acted as a marketing partner only, selling partner flights under its code: Air Malta and Bangkok Airways

4 Two agreements with Aeroflot Group’s airlines under commercial management arrangements for operation of joint flights – with Rossiya and Aurora.

Codeshare agreements

Operational Reviewcontinued

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Membership in the SkyTeam Alliance

A new SkyTeam alliance agreement came into effect in early 2019, setting forth a revised organisational structure of the alliance. Under the agreement, the central governing body of the Alliance will be the executive board that has permanent membership from the Alliance’s six largest carriers: Aeroflot, Air France, KLM, China Eastern Airlines, Delta Air Lines, Korean Air. The other partners will participate in the decision-making process indirectly, voting through proxies appointed out of the member airlines and rotating every two years.

In 2019, SkyTeam worked towards an ambitious goal to become a trendsetter in IT technology for other airlines by building a unique Digital Spine solution that would bridge technology differences between GDS systems and take flying across multiple SkyTeam members to a new level.

The Digital Spine will make it possible to:

4 seamlessly book ancillary services and seats from partners’ websites

4 check in passengers and baggage all the way to the final destination

4 inform passengers, change partner airline’s booking and modify baggage itinerary in case of service disruption

4 fully automate earning and redeeming qualifying miles, elite status confirmation and offering status privileges with any carrier connected to the platform.

SkyTeam Alliance had 19 members in 2019, Aeroflot, Aerolineas Argentinas, Aeromexico, Air Europa, Air France, KLM, Alitalia, China Airlines, China Eastern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, Korean Air, Middle East Airlines, Saudi Arabian Airlines, TAROM, Vietnam Airlines, Xiamen Airlines and Garuda Indonesia. China Southern Airlines left SkyTeam in 2019. The Alliance’s aggregate route network comprised 1,150 destinations in 175 countries. SkyTeam’s members, including Aeroflot airline, were making a total of 14,500 flights on a daily basis.

As a SkyTeam partner, Aeroflot carried over 480 thousand passengers under codeshare and interline agreements with other SkyTeam Alliance members in 2019. About 249 thousand Aeroflot passengers were carried by its SkyTeam partners.

The new model aims to reflect the interests and priorities of the key members of the alliance, ensure compliance with membership requirements, simplify the decision-making process and optimise the costs of attending regular meetings.

1,150 destinations

175 countries

14.5 thousand flights on a daily basis

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Yerevan

BishkekAlmaty

Bangkok

Hanoi

Seoul

Shanghai

Ho Chi Minh City

Ulan Bator

Abakan

Krasnoyarsk

Barnaul

NovosibirskKemerovo

Tomsk

Novokuznetsk

ChelyabinskUfa

NizhnekamskEkaterinburg

Syktyvkar

TyumenPerm

Nizhnevartovsk

Omsk

Surgut

Novy UrengoySalekhard

Khanty-Mansiysk

Nizhny Novgorod

Irkutsk

Yakutsk

Khabarovsk

Vladivostok

Petropavlovsk-Kamchatsky

Yuzhno-Sakhalinsk

Gelendzhik Minvody

Dehli

Male

GuangzhouHong Kong

Tokyo

Beijing

Phuket

Tashkent

Shymkent

Samarkand

Aktau

Atyrau

Aktobe

Orenburg

Rostov-on-Don

Samara

Stavropol

Saratov

Volgograd

VoronezhBelgorod

MagnitogorskKostanay

KazanSt Petersburg

Arkhangelsk

Murmansk

Astrakhan

KaragandaNur-Sultan

Chisinau

SimferopolAnapa

TbilisiSochi

Minsk

Kaliningrad

Baku

Dubai

Tel Aviv

CairoTenerife

Havana

Miami

Washington

Los Angeles

New York

BeirutTegeran

Izhevsk

Vladikavkaz

Krasnodar

Bukhara

Kyzylorda

Osh

SaranskUlyanovsk

Moscow

Malaga

Alicante

AmsterdamHannover

Hamburg

Kazan

Berlin

Copenhagen

Oslo Helsinki

DüsseldorfLondon

Lyon

Dresden

Stockholm

Riga

Vilnus

Tallin

Athens

Sofia

Split

Tivat

Istanbul

HeraklionLarnaca

Antalya

Barcelona

Madrid

Lisbon

Valencia

Belgrad

Thessaloniki

Marseille

Milan

Zurich

FrankfurtStuttgard

Rome

Brussels

Budapest

Zagreb

Prague

Bucharest

Paris

Geneva

Munich

Palma

Nice

Warsaw

Vienna

Venice

Bologna Burgas

Ljubljana

Gothenburg

Dublin

Naples

Moscow

GroznyNalchik

Makhachkala

NazranVladikavkaz

Verona

Aeroflot Airline’s Route Network

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St Petersburg

Chelyabinsk

Nizhny Novgorod

Ufa

Ekaterinburg Krasnoyarsk

Khabarovsk

Komsomolsk-on-Amur

Blagoveshchensk

Irkutsk

Magadan

Petropavlovsk-Kamchatsky

Yuzhno-Sakhalinsk

Vladivostok

Harbin

Beijing

Seoul

PusanTokyo

Sapporo

Rossiya Airines’ routes

Aurora Airines’ routes

Anapa

Simferopol

Rostov-on-Don

Gelendzhik

Barcelona

Geneva

Paris

Rome

Düsseldorf

Burgas

Arkhangelsk

Murmansk

Sochi

Krasnodar

Minvody

Samara

Kazan

Syktyvkar

Perm

Prague

Orenburg

Larnaca

Tel Aviv

Hamburg

Berlin

MunichVienna

MilanRimini TivatNice

Omsk

Tyumen

Colombo

London

Tashkent

Surgut

Novosibirsk

Kaliningrad

Volgograd

Samarkand

Bangkok

Denpasar

Moscow

Rossiya and Aurora Airlines’ Route Network

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