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Transcript of NBM Company profile Information
CORPORATE INFORMATIONJUNE 2012
INTRODUCTION
Thank you for your recent enquiry regarding our corporate information.
Our company receives many requests for details of various aspects of our business from customers and
suppliers, which we endeavour to provide. This document has been collated for this purpose and we hope
you will find it useful.
If you require further information about our business please do not hesitate to contact me.
Danny Kindell
Director
01923 270301
Directors: D.J. Kindell, S.P. Donaldson Registered No. 2246735 England
CONTENTS
SECTION 01 NBM OVERVIEW
SECTION 02 VISION STATEMENT
SECTION 03 COMPANY AIMS AND OBJECTIVES
SECTION 04 COMPANY STRUCTURE
SECTION 05 COMPANY REGISTRATION
SECTION 06 VALUE ADDED TAX REGISTRATION
SECTION 07 COMPANY INSURANCE
SECTION 08 BANK DETAILS
SECTION 09 BETTER PAYMENT PRACTICE CAMPAIGN
SECTION 10 CUSTOMER ACCOUNT POLICY
SECTION 11 QUALITY MANAGEMENT POLICY
SECTION 12 HEALTH & SAFETY AND ENVIRONMENTAL POLICY
SECTION 13 PRODUCT CONFORMITY
SECTION 14 DISTRIBUTION CERTIFICATES
SECTION 15 TERMS & CONDITIONS
SECTION 16 CONTACT INFORMATION
APPENDIx 01 AWARDS
NBM OVERVIEW
NBM Distribution was established in 1988 to service the growing demands of the computer network
market. The company’s key commitment to our customers is to provide the highest level of service in
the industry. Our continued growth has confirmed that we are providing the service that our customers
need and expect and consequently our business has grown to over £9 million per annum.
Based in Kings Langley, Hertfordshire, our dedicated team supplies products to data cabling installers,
IT professionals and end-users across the UK, and more recently we have been supplying the United
Nations in several parts of the world.
Our two warehouses carry an in-depth stock of structured cabling products from some of the most
respected manufacturers in the market. As a BS EN ISO 9001:2008 registered company we are committed to
the implementation and continued compliance of this standard.
NBM Distribution is committed to be our customers partner of choice for structured cabling products.
01
VISION STATEMENT
NBM Distribution want to become recognised as the best provider of structured cabling products in the
UK, to installers and end-users, by continuous improvement to provide the best customer focused services.
We will achieve this through:
• Workingasateamtodeliveryearonyeargrowthinmarketshare
• Creatingsustainablebusinesspartnershipswithourcustomersandsuppliers
• Developingnewmarketsandexpandingexistingmarkets
• Offeringtruevalueaddedsupplychainservices
02
AIMS AND OBJECTIVES
CUSTOMER LOYALTY
To provide a product portfolio, services and solutions of the highest quality and deliver more value to our
customers that earns their respect and loyalty.
Underlying beliefs supporting this objective:
• Ourcontinuedsuccessisdependentonincreasingtheloyaltyofourcustomers
• Listeningattentivelytoourcustomerstotrulyunderstandtheirneeds,thendelivering
solutions that translate into customer success is essential in earning customer loyalty
• Competitivepricing,productquality,inventiveness,andthewaywedobusinessdrives
customer loyalty
PROFIT
To achieve sufficient profit to finance our company growth, create job security for our employees and to
provide the resources we need to achieve our other company objectives.
Underlying beliefs supporting this objective:
• Profitistheresponsibilityofall
• Balanceoflong-termandshort-termobjectivesiskeytoprofitability
• Profitallowsustoreinvestinnewandemergingbusinessopportunities
• Profit is highly correlated to generating cash, which brings more flexibility to the
business at a lower cost.
• Profitenablestheachievementofourcompanyobjectives
MARKET SHARE
To grow our market share by continually providing useful and significant products, services and solutions to
the markets we already serve – and to expand into new areas that build on our suppliers technologies, our
competencies and our customer interests..
Underlying beliefs supporting this objective:
• Therearemoreplaceswecancontributethanwewillbecapableof
contributing: WE MUST FOCUS
• Tobeaverageinthemarketplaceisnotgoodenough,weplaytowin.
• WelooktoachievethestatusofNumber1orNumber2inourchosenindustry
03
03
AIMS AND OBJECTIVES
GROWTH
To view change in the market as an opportunity to grow our business; to use our profits and our ability to
supply innovative products, services and solutions that satisfy emerging customer needs and to expand on
our existing customer base.
Underlying beliefs supporting this objective:
• Growth comes from taking smart risks, based on the state of the industry and a
conviction in studying the market trends and also in ourselves inducing change in our
industry
• Oursizeandfinancialstabilitygivesusanabilitytoweathereconomiccyclesandturn
them to our favour
EMPLOYEE COMMITMENT
To help NBM employees share in the company’s success that they make possible; to provide people with
employment opportunities based on performance; to create with them a safe, exciting and inclusive work
environment that values diversity and recognises individual contributions; and to help them gain a sense of
satisfaction and accomplishment from their work.
Underlying beliefs supporting this objective:
• NBM’sperformancestartswithmotivatedemployees;theirloyaltyiskey
• Wetrustouremployeestodotherightthingandtomakeadifference
• Everyonehassomethingtocontribute:itsnotabouttitle,levelortenure
• Anexciting,stimulatingworkenvironmentiscriticaltosuccess
• Adiverseworkforcegivesusacompetitiveadvantage
• Employeesareresponsibleforlifelonglearning.
LEADERSHIP CAPABILITY
• Ownersinspire,fostercollaborationandturnvisionandstrategiesintoaction–with
focused, clear goals
• Effectiveownerscoach,relaygoodnewsandbadandgivefeedbackandcontinuously
develop
• Ownersspeakwithonevoiceandacttoeliminatebusywork
• Itisimportanttomeasurepeopleontheresultstheyachieveagainstgoalstheyhelped
to create
FINANCE
COMPANY STRUCTURE
04
Daryl TrentOPERATIONS MANAGER
Darryl ParsonsFINANCIAL CONTROLLER
Nigel DoolerAREA SALES MGR (NORTH)
Lucy KellyAREA SALES MGR (SOUTH)
Nicola BrownINTERNAL SALES SUPPORT
Michelle BeddallPA TO DIRECTORS
Danny KindellMANAGING DIRECTOR
Robert RichardsonTECHNICAL SALES SUPPORT
Jo CrossOPERATIONS COORDINATOR
Katrina FarthingINTERNAL SALES SUPPORT
Tony BrowneMANAGEMENT ACCOUNTANT
Mark RoperAREA SALES MGR (MIDLANDS)
Carol ReesOFFICE ADMIN & RECEPTION
Vicky KellettADMIN ASSISTANT
Richard BerrymanWAREHOUSE MANAGER
Rob SimpsonWAREHOUSE ASSISTANT
Trevor HancockWAREHOUSE ASSISTANT
Duncan HarrisSALES OFFICE MANAGER
Chris CarringtonINTERNAL SALES SUPPORT
Sean DonaldsonSALES DIRECTOR
Jenni MorrisOPERARIONS ASSISTANT
FINANCE OPERATIONS INTERNAL SALES EXTERNAL SALES
Dave BullBUSINESS DEVELOPMENT
OFFICE WAREHOUSE
NBM DISTRIBUTION
Briony SumnerINTERNAL SALES SUPPORT
Vinny ElliottINTERNAL SALES SUPPORT
COMPANY REGISTRATION
NBM Distribution is registered at Companies House as a limited company.
Company number: 2246735
A copy of our registration certificate is attached.
05
VAT REGISTRATION DETAILS
Company VAT Registration No : 505 1975 52
A copy of the company VAT registration certificate is attached
06
Responsibility: Darryl Parsons
Position Held: Financial Controller
Email: [email protected]
07
EMPLOYERS LIABILITY & OTHER INSURANCES
NBM Distribution are fully insured for employers liability and public and product liability.
EMPLOYERS LIABILITY
Insurer: Liverpool Victoria
Indemnity limit: £5,000,000 any one occurrence
PUBLIC AND PRODUCT LIABILITY
Insurer : Liverpool Victoria
Indemnity limit
Public liability: £2,000,000 any one event
Product liability: £2,000,000 any one period of insurance
A copy of our current certificate of insurance is attached.
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
Policy No: BUS00007237
Name of Policy Holder: NBM Distribution Limited
Date of commencement of insurance: 18/03/2012
Date of expiry of insurance: 17/03/2013
We hereby certify that subject to paragraph 2 :-
1. The Policy to which this Certificate relates satisfies the requirements of the relevant law applicable to the compulsory insurance of liability to employees in Great Britain, Northern Ireland, the Isle of Man, the Island of Jersey, the Island of Guernsey and the Island of Alderney, or to offshore installations in territorial waters around Great Britain and its Continental Shelf around the countries listed above.
2. The minimum amount of cover provided by this Policy is no less than £5,000,000.
Signed on behalf of Liverpool Victoria Insurance Company Limited Authorised Insurers
John O’Roarke, Chief Executive
LV= and Liverpool Victoria are registered trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria Group of companies. Liverpool Victoria Insurance Company Limited (LVIC), registered in England and Wales number 3232514, is authorised and regulated by the Financial Services Authority, register number 202965. Registered address for both companies: County Gates, Bournemouth BH1 2NF. Tel: 01202 292333
08
BANK INFORMATION
BANK: Barclays Bank Plc
Aquilla House
Breeds Place
Hastings
TN34 3DS
SORT CODE: 20-37-63
ACCOUNT NAME: NBM Distribution Limited
ACCOUNT NUMBER: 00624772
TRADE REFERENCES:
Brand-Rex Limited
Viewfield Industrial Estate
Glenrothes
Fife
KY6 2RS
01592 778495
Mr Alan Finch
Responsibility: Darryl Parsons
Position Held: Financial Controller
Email: [email protected]
HellermanTyton Limited
43-45 Salthouse Road
Cornwell Business Park
Brackmills, Northampton
NN4 7EX
01604 706633
Mrs Sue Kerrison
09
THE BETTER PAYMENT PRACTICE CAMPAIGN
NBM Distribution has signed up as a member of the Better Payment Practice Campaign scheme and has
committed to abide by this voluntary code of practice.
Over 1,400 companies have already made the commitment to prompt payment for the benefit of their
business. They have signed up to the Better Payment Practice Code established in 1998 by business and
government together to help improve culture amongst organizations trading in the UK. The code is
supportedbypublic,aswellasprivatesectororganizations.Collectivelytheyrepresentabout20%ofthe
UK Gross Domestic Product.
The simple code details the following obligations of
a business to its suppliers:
• Agreepaymenttermsattheoutsetofadeal
and stick to them.
• Explainyourpaymentprocedurestosuppliers.
• Paybillsinaccordancewithanycontractagreed
with the supplier or as required by law.
• Tellsupplierswithoutdelaywhenaninvoiceis
contested, and settle disputes quickly.
By agreeing to these terms and signing up to the
code, NBM Distribution has demonstrated to their
customers and suppliers, their commitment to good credit management and paying on time.
More information on this code of practice can be found on the Better Payment Practice Campaign website,
www.payontime.co.uk
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
10
CUSTOMER ACCOUNTS POLICY
CREDIT LIMITSIt is our company policy to credit check our customers on a regular basis. These company credit checks give
us an indication on the Trading Credit Limit for limited companies, partnerships and sole traders.
This limit is based upon the latest available financial information, i.e. the last ‘filed’ audited accounts and
any other positive (or negative) information they may have access to.
This credit limit we set for each account is based upon the limit we are given, see also discretionary limits
(below).
Once a limit has been set, if the level of trading increases to or beyond the limit, we (on the instruction of
our Managing Director) are still able to increase the Credit limit.
At this time, NBM will review the latest financial information available, and are likely to increase the limit,
unless, we originally applied for less than were available, or we can submit copies of new unaudited/
management accounts. If there are new accounts, which show an improvement, we may agree to increase
the limit.
Itisalsopossiblethatifthelatestaccountsshowapoorresult,ourrequestcantriggerareductionorzero
rather than the increase hoped for. Please note that NBM do monitor companies and if at any time they
receivegood,oradversetradinginformation,wecanoccasionallyreceiveanincrease/areduction,orzero
‘out of the blue’. If the limit is increased, we will then advise our customer’s accounts department by fax or
email of the change and our account system will be updated accordingly.
If the limit is decreased or removed, we will review the account. If we are unable to provide a discretionary
limit, we will call to advise the client personally before we email the advice.
ACCEPTED METHODS OF PAYMENT• Cheque Wedonotacceptpostdatedcheques
• BAC’s Pleaseallow2/3daystoclear.Pleaseadviseusbyemail
• CHAP’s Sameday.Pleaseadviseusbyemail
• DebitCard Switch,Solo,VisaDelta,MaestroorVisaElectron
• CreditCards Nofee
10
NEW CUSTOMERSIf a new customer places an order, the first question we will ask, is; do they want a credit account? If they
prefernottohaveone,wewillgivethemanaccountreferencewithacreditlimitofzeroandwilltreatthem
as a ‘Proforma’ account (see below).
If they do wish to open an account we will email the appropriate application form and follow the procedure.
If the first order is a proforma basis either by choice, the order is so urgent that it cannot wait for the
account application process, or we are unable to obtain a credit limit and the order value (gross – with VAT)
exceeds £5000, then we will require cleared funds before we can dispatch the goods. To speed things up,
we can suggest a CHAP’s payment (same day, but we might not be able to find out until 5pm, after our
couriers have gone).
ACCOUNT APPLICATIONOnce we have established what type of business we will be trading with, Limited Company, Partnership or
Sole Trader, we will email the appropriate account application form. Once we have received the completed
form, which must be signed by an appropriate signatory to accept our terms, we will then apply to our
Credit facility requesting a limit based on likely turnover.
Once a credit limit is established, we will then email our customer to advise them of their credit limit and
account reference. Please note that we do unfortunately get lower limits than we have applied for and
sometimeszero.
This is because the business has not been trading for long enough to have ‘filed’ and accounts, because they
are late filing accounts, their accounts show a poor result or there is some form of adverse trading history.
In this case the application and all other relevant paperwork will be passed to our Financial Director for a
discretionary decision (see below). If we are unable to give discretionary limit, we will write to the customer
advising of our decision. The account will then be treated as Proforma (see below).
PAYMENT TERMSOur standard terms are Month End + 30 days. For customers who do not have a credit account, please see
‘New Customers’ (above) or Proforma accounts (below).
PROMPT PAYMENTBy negotiation.
PROFORMA ACCOUNTSOnce we have received payment we will allocate/order the goods and dispatch/invoice the goods as soon
as possible.
10
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
OVERDUE ACCOUNTSCustomers will be placed on ‘Credit Hold’ by our accounts department for invoices that have not been
paid within terms. We allow a maximum of 5 working days for delay in the post etc. then an account will
automatically go on Delivery Hold. If at this time, there are any outstanding orders that may be affected we
will advise the person who placed the order.
If the account is still overdue and we have not received a satisfactory explanation, 14 days later a final
demand will be faxed or emailed.
If in the unlikely event that further 7 days elapses and we still have not received settlement or a satisfactory
explanation, we will then pass the paperwork to our solicitors who will pursue the debt on our behalf. At
this point we will automatically remove the customer credit limit. We will only re-instate it when the debt is
paid and we can satisfy ourselves that the situation is not likely to re-occur. If it does re-occur and we have
to involve solicitors for a second time, the credit facilities will not be re-instated.
Please note that if a customer is on hold, we will still accept new purchase orders. When the account comes
off hold, the goods will be allocated/ordered to be shipped as soon as possible. Please not that if a customer
is on credit hold, we will accept payment for the overdue amount (not for new orders) b credit card or debit
card.Ifacreditcardisused,wewillrequireafaxedordertoauthoriseustoraiseaninvoiceforthe2%credit
card fee plus VAT. Debit cards do not carry a fee and no new order will be required.
DISCRETIONARY LIMITSIf we are unable to obtain a sufficient insured limit, we are quite willing to add our own temporary or long-
term limit. The decision can only be made by our Finance Director and will be based on a combination of our
history of individual accounts, long standing relationships, previous good payment records, trade references
and close communication.
STATEMENTSAre sent by email or post as payment becomes due. Or by request.
11
QUALITY MANAGEMENT POLICY
It is the policy of NBM Distribution Limited to be a market driven, competitive supplier to the
Data Communication Networking Industry. Furthermore, the company shall strive to demonstrate a
superior service to its customers and contribute to the success and growth of the business.
The company wishes to achieve this through a continual programme of improvement and to regularly assess
the procedures and products and fully utilise the potential of the resources and personnel of the company.
In line with the above objectives, the directors of the company are committed to the implementation
of and continued compliance with a Quality Management Policy meeting the requirements of
BS EN ISO 9001:2008.
It is the responsibility of all company personnel to familiarise themselves with the procedures and controls
of this policy and ensure compliance with them.
Responsibility: Sean Donaldson
Position Held: Director
Email: [email protected]
Cer
tific
ate
of R
egis
tratio
n This is to certify that the Quality Management System of NBM Distribution Limited Unit 3-4, Kings Park Industrial Estate, Primrose H, Kings Langley, Hertfordshire, WD4 8ST applicable to The distribution of computer networking components and products for the information technology industry has been assessed and registered by NQA against the provisions of BS EN ISO 9001 : 2008 This registration is subject to the company maintaining a quality management system, to the above standard, which will be monitored by NQA.
Certificate No:Date:Reissued:Valid Until:EAC Code:
84877 April 199725 May 201225 May 201519/29
The use of the UKAS Accreditation Mark indicates accreditation in respect of those activities covered by the accreditation certificate number 015 held by NQA.NQA is a trading division of Ascertiva Group Ltd, Registration No. 02513162. Registered Office: Warwick House, Houghton Hall Park, Houghton Regis, Dunstable, Bedfordshire, LU5 5ZX.This certificate is the property of NQA and must be returned on request.
BHead of NQA
A
12
HEALTH & SAFETY, QUALITY & ENVIRONMENTAL POLICY
NBM Distribution Limited is a leading distributor in providing network products into a global market. We
recognise the importance of good Health & Safety, Quality, and Environmental practice in all our processes.
To achieve this and our business vision, we operate management designed systems that address:
• Therequirementsofourcustomers,whilstrespectingtheneedsandsafetyofouremployeesand
the environment in which we operate.
• BSENISO9001:2008andotherrelevantstandards.ThisappliestoourUKmanufacturingand
distribution activities.
Our policy is:
• Tomeetallhealth&safety,productqualityandenvironmentallegalandotherrequirements
appropriate to our business.
• Tocontrol,reduceoreliminateanyactualorpotentialhazardorpollution.
• Tocontinuallyimprovetheperformanceofourcompanybysettingandreviewing
management objectives.
• Tomaintaintheawarenessofallstaffaboutthecompany’s
policy and their understanding of how it effects them with regard to
health & safety, quality and environmental issues.
• Toprovideinterestedpartieswithrelevantandappropriateinformation.
• Toensuretheseaimsareachievedbytheuseofappropriateproceduresandmanagement
systems that will be systematically monitored, audited, reviewed and improved.
This policy, and the procedures that extend from it, are approved by the undersigned and must be adhered to
by all personnel.
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
PRODUCT CONFORMITY
All products supplied by NBM Distribution have been procured from an approved supplier to the company
and manufactured in accordance with the manufacturers / suppliers descriptions and specifications.
The goods have been stored under suitable conditions, not used, modified or repaired and have been
subjected to our own Quality control system requirements.
13
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
DISTRIBUTION CERTIFICATES
NBM Distribution distribute a wide range of products associated with the Computer Network Cabling industry.
Products are selected on the basis of their quality and performance against relevant industry standards.
We have selected the following companies, who provide NBM Distribution with products that are World Class
and exceed the performance requirements laid down in the international standards for each of their product
sets, i.e. Category 5, Class D, Category 6, Class E and 10Gigabit, Class EA solutions.
Attached are the distribution certificates from Brand-Rex and HellermanTyton, with whom we have had
relationships with for over 10 years.
14
Responsibility: Danny Kindell
Position Held: Director
Email: [email protected]
15
GENERAL
In these Terms and Conditions “The Company” means “NBM Distribution Limited”.
“The Customer” means the company, firm or person whom is placing the order
with “The Company”.
All goods supplied or orders accepted are subject to the following terms and
conditions. No addition or variations to these Terms and Conditions shall be
binding unless it is in writing and duly signed by an authorised representative of
“The Company”.
Intheeventofanyinconsistencyorconflictbetween“TheCustomers”orderand
“The Company’s Terms and Conditions”. These Terms and Conditions shall prevail
unless it has been agreed in writing and duly signed by an authorised representative
of “The Company”.
“The Company” may from time to time and without notice change or alter these
Terms and Conditions.
QUOTATIONUnless otherwise stated quotations submitted to “The Customer” will be valid for
a period of 30 days from issue.
DELIVERYDelivery will be made to “The Customers” delivery address within the UK. “The
Company” must be informed in writing within 5 working days of receipt of any
goods with respect to any claims by “The Customer” for damaged goods or of
short deliveries.
The delivery time and date shall not be of the essence of the contract, while “The
Company” will use all reasonable endeavours to adhere to “The Customers”
delivery times.
Prices specified are for the goods ex-premises of “The Company”; “The Company”
will use all reasonable endeavours to adhere to “The Customers” delivery times.
Prices specified are for the goods ex-premises of “The Company”. “The Company”
has the option to charge additionally for the carriage to “The Customers” delivery
point.
20% of the invoice value may be charged to “The Customer” in the event of
the goods being returned to “The Company” if the goods and delivery has been
executed in accordance with “The Customer’s” original instructions.
TITLETitle of the goods shall only pass to “The Customer” when all amounts due from
“The Customer” have been paid in full to “The Company”.
“The Company” may at any time recover all or part of the goods supplied to“ “The
Customer’s” delivery point if “The Company” judges that the amount of monies
outstanding exceeds the credit limit. In this event “The Customer” may for this
purpose allow “The Company” servants or agents to enter the premises of “The
Customer” to reclaim the goods.
RISKThe risk will pass to “The Customer” when a shipment or part shipment has
reached “The Customer’s” delivery point.
PAYMENTPayment for the goods shall be met within Month End plus 30 days of the invoice
date and shall be in UK sterling.
Where payment of the goods or part of the goods is due and has not been met
by “The Customer” without prejudice to its other rights. “The Company” shall be
entitledtochargeinterestontheoutstandingpaymentsatarateof3%paabove
the Barclay’s Bank interest base rate from the time of the outstanding invoice date
until the date that the full payment has been made.
Payments shall not be delayed by “The Customer’s” in the event of additional
goods, defects or omissions that would not materially effect the use of the goods.
Any product consignment shall be treated as a separate contract and accordingly
paid for.
LAWThe headings used in these Terms and Conditions and in the order in which they
are set out shall be ignored for the purpose of construction.
The contract, including these Terms and Conditions shall be governed by and
constuned in all respects in accordance with English Law.
PRICES“The Company” may alter the prices from time to time without notice to “The
Customer”.
AllpricesquotedareexclusiveofValueAddedTax(20%)butVATwillbeaddedat
the current rate and paid for by “The Customer” in accordance with the payment
terms.
LIABLILITYThe responsibility for ensuring safe storage and safe product installation of the
products shall be with “The Customer”.
“The Customer” shall ensure that all warnings and instructions that are issued by
“The Customer” are passed on to its employees handling the product or in the
event the customer’s clients.
Under no circumstances shall “The Company” be liable to incur any greater liability
to “The Customer” that the total sums paid hereunder by “The Customer” to
“The Company”.
FORCE MAJEURE“The Customer” of “The Company” shall not be responsible for any failure to
perform or for any delay in performing the contract or any part there of due to or
principally due to failure or breakdown of machinery or plant, insufficient materials
or manufacturing facilities or an act of God, government act or embargo, fire, riot,
war, or any other similar cause beyond the reasonable control of “The Customer”
or “The Company”.
TERMS & CONDITIONS
CONTACT INFORMATION
Company: NBM Distribution Limited
Address: 3–4 Kings Park, Primrose Hill, Kings Langley, Hertfordshire, WD4 8ST
Telephone: 01923 270301
Fax: 01923 270147
Email: [email protected]
Website: www.nbm-distribution.co.uk
Contacts: DannyKindell•MANAGING DIRECTOR•[email protected]
SeanDonaldson•SALES DIRECTOR•[email protected]
MichelleBeddall•PA, RETURNS, WARRANTY APPS •[email protected]
DarylTrent•OPERATIONS MANAGER•[email protected]
NigelDooler•SALES MANAGER NORTH•[email protected]
MarkRoper•SALES MANAGER MIDLANDS•[email protected]
LucyKelly•SALES MANAGER SOUTH•[email protected]
DaveBull•BUSINESS DEVELOPMENT MANAGER•[email protected]
DuncanHarris•SALES OFFICE MANAGER•[email protected]
JoCross•OPERATIONS COORDINATOR•[email protected]
JenniMorris•OPERATIONS ASSISTANT•[email protected]
NicolaBrown•INTERNAL SALES•[email protected]
KatrinaFarthing•INTERNAL SALES•[email protected]
BrionySumner•INTERNAL SALES•[email protected]
RobertRichardson•TECHNICAL SALES•[email protected]
ChrisCarrington•INTERNAL SALES•[email protected]
VinnyElliott•INTERNAL SALES•[email protected]
CarolRees•OFFICE ADMINISTRATOR•[email protected]
VickyKellett•OFFICE ADMINISTRATOR•[email protected]
DarrylParsons•FINANCIAL CONTROLLER•[email protected]
TonyBrowne•MANAGEMENT ACCOUNTANT•[email protected]
16
AWARDS
APPENDIX 01