MTAC Workgroup #87 Improving the Drop Shipment Process August 5, 2004

MTAC Workgroup #87

Improving the Drop Shipment Process

August 5, 2004

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MTAC Workgroup #87MTAC Workgroup #87

BackgroundBackground

• Workgroup formed to address two main issues:

• Delays in mail off-loading

• DOT service hours changes

• Several workgroup meetings held.

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• To address these issues, the workgroup is pursuing several changes:

– Process improvements

– Replacement of the existing DSAS system with FAST (Facility Access and Shipment Tracking)

– Integration with other USPS systems to improve timeliness and accuracy of data.

IntroductionIntroduction

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Fall Mailing Season InitiativesFall Mailing Season Initiatives

• USPS is planning to:

• Manually review and update drop shipment and annex locations

• Implement a Fall Mailing Season Campaign to create awareness for:

• Key drop shipment policies

• Importance of communicating holiday hours changes.

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Enhancements - SchedulingEnhancements - Scheduling

1. Scheduling-

• FAST will require appointments/notification for all customer mailings

• This requirement will allow USPS to build a complete arrival profile for each facility.

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Enhancements – Appointment AvailabilityEnhancements – Appointment Availability

2. Appointment Availability-

• FAST will enable mailers to provide additional content detail (e.g. level of sort and product type)

• This new data will enable USPS to manage appointment availability based on:

• Work effort, and

• Facility processing capability.

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Enhancements – OverallEnhancements – Overall

3. FAST will include enhancements that make it more user friendly-

4. The Drop Ship Product will be available for download online (free of charge)

• Weekly updates

• Integrated with FAST to improve data accuracy

5. Improved reporting capability.

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System BenefitsSystem Benefits

• Accept more appointments

• Reduce driver wait times

• Reduce delayed mail

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Next StepsNext Steps

• Finalize system requirements

• DDU entry

• Periodical notification

• Origin entry

• Confirm pilot approach and participants

MTAC Workgroup #87 Improving the Drop Shipment Process August 5, 2004

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