MichelleOBrienResume2016
2
Michelle O’Brien (408)529-7525 [email protected] Skills Great communicator Proficient with Microsoft Word, Currently certified in FIrst Aid & CPR Efficient multi-tasker and prioritizer Excel, PowerPoint and Outlook Self-starter Ability to work independently Ability to work collaboratively with others Organized Excellent verbal and written skills Detail oriented Effective problem solver Professional Experience Armed Forces Services Corporation April 2016-Present Exceptional Family Member Program Case Liaison - Provide non-medical case management for assigned families - Work in patnership with the Commander, Navy Installations Command at Navy Personnel Command and Navy Medicine to support Navy service members and their families with special medical and/or educational needs - Link EFMP service members and their families to support resources both on-base and in the community - Maintain an up-to-date, accurate referral database - Refer families to EFM-specific educational, recreational and cultural activities Unity Care Group November 2015-January 2016 Resource Support Specialist at Santa Clara County Department of Family and Children’s Services - Carried a caseload of over 50 Resource Family Approved Foster Parents - Connected foster parents with county resources - Collaborated with county professionals (social workers, licensing workers) to provide the best care to foster children placed with foster parents - Attended Team Decision Making meetings to determine placements for foster youth - Implemented behavioral support and coaching to foster parents as needed - Provided necessary documentation to aid the Resource Advocacy Support Services team to obtain county funding Seneca Family of Agencies January 2012-November 2015 Case/Program Assistant, Pathfinder Academy (Grades 7-12) - Maintain client charts and records according to HIPPA and Seneca regulations for at least 75 different clients - Track required paperwork from site therapists to ensure timely completion according to programmatic, county and state regulations - Conduct Quality Assurance review of all clinical documentation and other paperwork - Responsible for all billing information system entries (1500+ monthly) - Participation in preparation for state and county audits - Assist in planning and organizing of agency wide Learning Convention with 200+ attendees - Certified in AHIMSA as well in safe restraint practices - Utilized crisis management with students unable to keep themselves safe Case/Program Assistant, Harvey Green Elementary School (Grades 1-6) - Manage site purchases and order requests, as well as credit card expenses and cash flow - Coordinate site-wide projects and events (i.e., end of the year events, holiday celebrations, etc.) in conjunction with site Program Director - Work as a member of the multi-disciplinary team using behavioral, clinical and therapeutic techniques (including, but not limited to, utilizing crisis communication, creative behavioral interventions, etc.) to ensure that each child’s educational needs are being met Education San José State University B.A., Sociology, May 2010 GPA: 3.0 Volunteer Experience Bill Wilson Center San José, CA September 2008 - July 2012 Contact Cares Crisis Telephone Counselor - Provide a listening ear to callers in crisis - Distribute referral numbers for other services - Answer general questions about services Bill Wilson Center provides Case Aide Coordinator
-
Upload
michelle-obrien -
Category
Documents
-
view
22 -
download
0
Transcript of MichelleOBrienResume2016
Michelle O’Brien (408)529-7525 [email protected]
SkillsGreat communicator Proficient with Microsoft Word, Currently certified in FIrst Aid & CPREfficient multi-tasker and prioritizer Excel, PowerPoint and Outlook Self-starterAbility to work independently Ability to work collaboratively with others OrganizedExcellent verbal and written skills Detail oriented Effective problem solver
Professional ExperienceArmed Forces Services Corporation April 2016-PresentExceptional Family Member Program Case Liaison
- Provide non-medical case management for assigned families - Work in patnership with the Commander, Navy Installations Command at Navy Personnel Command and Navy Medicine to support
Navy service members and their families with special medical and/or educational needs- Link EFMP service members and their families to support resources both on-base and in the community- Maintain an up-to-date, accurate referral database- Refer families to EFM-specific educational, recreational and cultural activities
Unity Care Group November 2015-January 2016Resource Support Specialist at Santa Clara County Department of Family and Children’s Services
- Carried a caseload of over 50 Resource Family Approved Foster Parents- Connected foster parents with county resources- Collaborated with county professionals (social workers, licensing workers) to provide the best care to foster children placed with
foster parents- Attended Team Decision Making meetings to determine placements for foster youth- Implemented behavioral support and coaching to foster parents as needed - Provided necessary documentation to aid the Resource Advocacy Support Services team to obtain county funding
Seneca Family of Agencies January 2012-November 2015Case/Program Assistant, Pathfinder Academy (Grades 7-12)
- Maintain client charts and records according to HIPPA and Seneca regulations for at least 75 different clients- Track required paperwork from site therapists to ensure timely completion according to programmatic, county and state regulations- Conduct Quality Assurance review of all clinical documentation and other paperwork- Responsible for all billing information system entries (1500+ monthly)- Participation in preparation for state and county audits- Assist in planning and organizing of agency wide Learning Convention with 200+ attendees- Certified in AHIMSA as well in safe restraint practices- Utilized crisis management with students unable to keep themselves safe
Case/Program Assistant, Harvey Green Elementary School (Grades 1-6) - Manage site purchases and order requests, as well as credit card expenses and cash flow- Coordinate site-wide projects and events (i.e., end of the year events, holiday celebrations, etc.) in conjunction with site Program
Director- Work as a member of the multi-disciplinary team using behavioral, clinical and therapeutic techniques (including, but not limited to,
utilizing crisis communication, creative behavioral interventions, etc.) to ensure that each child’s educational needs are being met
EducationSan José State University B.A., Sociology, May 2010GPA: 3.0
Volunteer ExperienceBill Wilson Center San José, CA September 2008 - July 2012Contact Cares Crisis Telephone Counselor
- Provide a listening ear to callers in crisis- Distribute referral numbers for other services- Answer general questions about services Bill Wilson Center provides
Case Aide Coordinator- Provide assistance to county social workers with a variety of tasks for court dependent children who received services- Supervised visits between families and children- Mentoring children by offering positive support
Child Advocates of Silicon Valley Milpitas, CA Court Appointed Special Advocate
- Help provide stability to abused children by being a positive voice in a child’s life- Take notes to be used as reference for the judge when a placement decision is made for the child in court- Speak on behalf of the child in court, if need be, as to my opinions of the current state of the child’s case
Olinder Elementary School San José, CA Classroom Aide
- Assisted first graders with completing their work efficiently and thoroughly- Aided the teacher with classroom prep- Acted as a mentor for some students who, in this area, tended to be from low-income, immigrant families
