Member Agencies in the PartnershipRepresentatives August 7 meeting August 14 meeting September 11 meeting Total Number of

Participants from member agencies

Labor Unions Wisconsin Indianhead Technical College (WITC) (1), North- central Technical College (NTC) (1)

Wisconsin Indianhead Technical College (WITC) (1), Northcentral Technical College (NTC) (1

Wisconsin Indianhead Technical College (WITC) (2)

(6)

Specific Industry –Employers from Advanced Manufacture ring

Clearly Superior (1)McNally Industries (1)CG Bretting Mfg. (1) Ashland Industries (1), B J Wood Products (1) Arclin Industries (1) Active Dogs (2)Burnett Dairy (1)Weather Shield Mfg. (1)Birchwood Best (1)World Class Mfg (1)

Clearly Superior (1)Ashland Industries (1), T & T Tool (2)Nexus (1) Burnett Dairy (1)Weathershield (1)

(19)

Workforce Development Agencies

Northwest Wisconsin Workforce Investment Board (1)

Northwest Wisconsin Workforce Investment Board (1), Northwest Wisconsin Concentrated Employment Program, Inc. NWCEP (1)

Northwest Wisconsin Workforce Investment Board (1),

(4)

K-12 Education Indianhead Community Action Agency (2)

(2)

Technical Colleges WITC (1), NTC (1) WITC (2), NTC (2) WITC (2), (8)

University of Wisconsin institutions

University of Wisconsin-Stout, Stout Technology Transfer Institute UW-Stout (1)

UW-Stout, STTI, (3) Northwest Wisconsin Manufacturing Outreach Center (NWMOC) (5)

UW-Stout, STTI, (3) Northwest Wisconsin Manufacturing Outreach Center (NWMOC) (3)

(15)

What positions have been hired back?

2. Top 5 Management Development areas which your employees/organization is in greatest need of training.

Answer Frequency

Communication (between departments) 22

Proactive problem solving (finding the cause of problems before they occur) 23

Increasing communication and responsiveness to customers 20

Managing for Quality 21

Accountability 16

8. Primary business challenges currently affecting your organization?

Answer Frequency

Management Development 16

Business Training/Empowerment/Cultural 15

Technical Skills 20

Organizational Change-Process Improvement (internal processes and reward systems) 21

Product Innovation 18

Answer

Response %

Front line

20 91%

Lead

4 18%

Supervisor (floor supervisor)

2 9%

Operations (shipping, accounting)

4 18%

Finance/Administrative (accounting, administrative assistant)

0 0%

Quality/Process improvement (quality control technician, quality manager)

0 0%

Management (director or manager of a department)

0 0%

Executive Leadership (CEO, CFO, VP, President)

0 0%

Other (please explain below)

3 14%

2nd Meeting Technical Skills (Questions 3, 20 and Survey Findings) 1. Basic Computer Skills- internet skills; ability to go to company web site and access employee information2. MSSC-Good for Employees with Entry level Skills; curriculum modules available from the WTCS; suggested module on “work ethics”3. Blue Print-Basic Skills4. Machinist- On the job Training5. CNC6. Mentoring and coaching skills for employees working with new hires7. Apprenticeship would be encouraged by employers8. Qualified People in certain geographic locations; difficult to recruit employees from major metropolitan areas; not interested inlocating in NW Wisconsin9. Attitude is Critical, Skills can be learned10. Not enough currently being done to reach into high Schools; school counselors/parents insist on 4 year college education.

Retention and Recruitment (Questions 4, and 13 Survey Findings) 1. Welding Test offered by some employers to determine skills of welders before being hired2. Job Fit*(Northwest CEP, Inc.) recruitment tool to determine interests, talent in certain job areas

Approaches and Strategies- Organizational Change Training Programs to Build Workforce Skills Quality-Process Improvement (Questions 5, 8, 21 in Research Findings)1. Businesses need lean skill sets in today’s workforce. 2. Seminars on Buzz Electronics to replace micromanagement with empowerment of workforce aimed at owners and mid management-

use a research base to put concepts into practice with live simulation- need key indicators, performance measures for a flag system.

Approaches- Need to be excellent, professional, accessible, networking Field trips to see Lean- 5-S in practice prior to implementing Lean Leadership-Management –Manufacturing Alliance (similar to Twin Cities) monthly meetings with special presenters, take away

nuggets that lead to a plan to change organization, monthly meetings with specific topics, could be logistics, recruitmentCEO peer council Evening sessions lunch box series -Ex. Different Generations with A+ speakerNeed programs for Accountants/Engineers to see other plants, field trips to two companies

Training-Educational Programs

Northcentral Technical College– Critical Core Manufacturing Skills – Blue Print Reading – Leadership & Business Skills Training

University of Wisconsin-Stout – Principles of Lean Manufacturing – Value Stream Mapping, Five-S System, A3 - Problem Solving, Quick Change Over,

HighPerformance Manufacturing Production

– ISO Implementation Wisconsin Indianhead Technical College

– Machine Tool Operator Training – Industrial Maintenance Technician Training

Program Employer Partner Date Location Machine Tool Operating Open WITC 6-1-10 through 6-24-10 Superior campus

A3 Problem Solving Genesis Equipment UW-Stout 4-30, 6-2, Superior

Principles of Lean Manufacturing

Open UW-Stout 6-9-10 WITC, Ashland campus

Principles of Lean Manufacturing

Robs Custom Cabinetry & Millwork

UW-Stout 7-9-10 718 22nd Ave. East Superior

Principles of Lean Manufacturing

Robs Custom Cabinetry & Millwork

UW-Stout 7-16-10 718 22nd Ave. East Superior

5-S Robs Custom Cabinetry & Millwork

UW-Stout 7-28-10 through 7-29-10 718 22nd Ave. East Superior

Principles of Lean Manufacturing

Burnett Dairy Cooperative

UW-Stout 8-6-10 11631 State Rd. 70 Grantsburg

Critical Core Manufacturing Skills

Open NTC 8-3 through 11-2Tuesday 7:30-10:30 am

Medford Campus

Critical Core Manufacturing Skills

Open NTC 8-3 through 11-2Tuesday 1-4:00

Phillips Campus

Value Stream Mapping Burnett Dairy Cooperative

UW-Stout 8-18, 19, and 20 11631 State Rd. 70 Grantsburg

Principles of Lean Manufacturing

Open UW-Stout 8-18-10 WITC, Superior Campus

Quick Change Over Nexen UW-Stout TBD 26837 Industrial Avenue, Webster

Industrial Maintenance “Flex Lab”

Open WITC 8-31-10 through 12-17-10Tuesday thru Friday 4:00-6:00 pm.

Superior-Ashland

Leadership & Business Skills in Manufacturing

Open NTC 9-9,9-23,10-14,10-28Thursday 12-4 pm

Philips Campus

Blueprint Reading Open NTC 11-4, 11-18, 12-2, 12-16Thursday 12-4 pm

Phillips Campus

NWWIB Training Schedule 7-8-2010

Advanced Manufacturing Phase II Grant Courses Offered by Wisconsin Indianhead Technical College and Northwest Wisconsin Concentrated

Employment Program, Inc.

Industrial Maintenance “Flex Lab”

For Incumbent Workers

Courses include o Introduction to Fabrication Processes o Basic Electrical Theory o Hydraulics/Pneumatics o Print Reading

Contact: Dr. Charlie Glazman

715.394.6677, ext 6341 Charlie.glazman@witc.edu

For more information

Tuesday thru Friday

August 31st thru December 17th, 2010

4:00 pm to 6:00 pm

Location: Wisconsin Indianhead

Technical College 600 North 21st Street

Superior, WI

Employer Cost per participant: $1,265.00 for all 4 courses or $316.25/course Classes limited to 15 participants

Courses: Intro to Fabrication-This course is designed to introduce the student to the basics of fabrication processes that are common to the industrial maintenance field along with the tools and components used in these processes. This course is a theory-based course with hands-on lab applications. Basic Electrical Theory-This course is designed to introduce the student to the basic concepts of electricity. Students will be introduced to basic electrical components such as resistors, switches, indicators, relays, and basic testing equipment. Conduit bending, troubleshooting, and reading wiring or ladder diagrams will be introduced during this course. Hydraulics/Pneumatics-This course is designed to introduce the student to the theory of fluid power. The common gas laws will be analyzed. The basic system of a hydraulic unit and pneumatic unit will be the focus of this laboratory-based course. Common applications of different circuits will be explored and constructed. Print Reading-This course will cover the basic principles of print reading. The emphasis will be on interpreting lines and symbols in single- and multiple-view working drawings. Topics include print reading procedures, sketching, drawing changes, and the reading of prints in maintenance areas of machining, fabrication, piping systems, and welding.

Participants will have hands-on experience as well as theory in all subject areas. The above course should provide a foundation for working as an Industrial

Maintenance Technician. These courses can be applied toward credits in the Industrial Maintenance

Technician program at Wisconsin Indianhead Technical College.

Continued. . .

Advanced Manufacturing Phase II Grant Courses Offered by Wisconsin Indianhead Technical College and Northwest Wisconsin Concentrated

Employment Program, Inc.

Courses: Intro to Fabrication-This course is designed to introduce the student to the basics of fabrication processes that are common to the industrial maintenance field along with the tools and components used in these processes. This course is a theory-based course with hands-on lab applications. Basic Electrical Theory-This course is designed to introduce the student to the basic concepts of electricity. Students will be introduced to basic electrical components such as resistors, switches, indicators, relays, and basic testing equipment. Conduit bending, troubleshooting, and reading wiring or ladder diagrams will be introduced during this course. Hydraulics/Pneumatics-This course is designed to introduce the student to the theory of fluid power. The common gas laws will be analyzed. The basic system of a hydraulic unit and pneumatic unit will be the focus of this laboratory-based course. Common applications of different circuits will be explored and constructed. Print Reading-This course will cover the basic principles of print reading. The emphasis will be on interpreting lines and symbols in single- and multiple-view working drawings. Topics include print reading procedures, sketching, drawing changes, and the reading of prints in maintenance areas of machining, fabrication, piping systems, and welding.

Participants will have hands-on experience as well as theory in all subject areas. The above course should provide a foundation for working as an Industrial

Maintenance Technician. These courses can be applied toward credits in the Industrial Maintenance

Technician program at Wisconsin Indianhead Technical College.

Advanced Manufacturing Phase II Grant CoursesOffered by Wisconsin Indianhead Technical College and Northwest Wisconsin

Concentrated Employment Program, Inc.

Project Outcomes • 80% of the project trainers will have successfully enrolled in a completed

training by the end of the grant period. • Participants will meet basic competency in the responsive training course

and will be able to accomplish a list of industry-specific skills.• Within six months of the completions of their respective training, 60% of

the unemployed participants will have acquired jobs in manufacturing. • Industry partner’s members meet 4 times in face to face meetings.• Trainees report 70% satisfaction with the training materials, information

learned, presentation, clarity, usefulness and applicability.• 70% of employers surveyed indicate satisfaction with training and skills of

both incumbent workers and those who are newly employed/previously unemployed and hired through grant training.

Best Practices, Glitches, and Lessons •Use one to one communication with employers.•Work with the champions in the group between meetings to get feedback and insight. •Meetings 9:30-1:00, lunch provided.•Make sure the right partners are at the table, and keep meeting time focused on active discussion. •Work as partners with all activities, presentations, marketing, etc. Make sure minutes go out ASAP. •Coordinate processes between partners, pilot and make revisions (training applications). •Monthly Conference calls and keep minutes. •Allow 3 months for marketing programs, materials for incumbent workers and persons unemployed separate. Use multiple approaches to reach employers.