MEASUREMENT METHODS IN QUANTITY SURVEYING …...2.1 Quantity Surveying in Management of Project...

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MEASUREMENT METHODS IN QUANTITY SURVEYING CONSULTANT FIRMS CHEN KAH YONG UNIVERSITI TEKNOLOGI MALAYSIA

Transcript of MEASUREMENT METHODS IN QUANTITY SURVEYING …...2.1 Quantity Surveying in Management of Project...

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MEASUREMENT METHODS IN QUANTITY SURVEYING CONSULTANT

FIRMS

CHEN KAH YONG

UNIVERSITI TEKNOLOGI MALAYSIA

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NOTES : * If the thesis is CONFIDENTIAL or RESTRICTED, please attach

with the letter from the organization with period and reasons for

confidentiality or restriction.

UNIVERSITI TEKNOLOGI MALAYSIA

DECLARATION OF THESIS / UNDERGRADUATE PROJECT PAPER AND

COPYRIGHT

Author‟s full name : _________________________________________________

Date of birth : ____________________________

Title : _________________________________________________

_________________________________________________

_________________________________________________

Academic Session : ___________________

I declare that this thesis is classified as:

CONFIDENTIAL (Contains confidential information under the

Official Secret Act 1972)*

RESTRICTED (Contains restricted information as specified

by the organisation where research was done)*

OPEN ACCESS I agree that my thesis to be published as online

open access (full text)

I acknowledge that Universiti Teknologi Malaysia reserves the right as follows:

1. The thesis is the property of Universiti Teknologi Malaysia.

2. The Library of Universiti Teknologi Malaysia has the right to make

copies for the purpose of research only.

3. The Library has the right to make copies of the thesis for academic

exchange.

Certified by

_____________________ _______________________________

SIGNATURE SIGNATURE OF SUPERVISOR

_____________________________ ________________________________

(NEW IC NO./PASSPORT NO.) NAME OF SUPERVISOR

Date: _______________________ Date : _______________________

CHEN KAH YONG

1st JUNE 1988

MEASUREMENT METHODS IN QUANTITY

SURVEYING CONSULTANT FIRMS

2013/2014

880601-52-5151 ASSOC. PROF. SR. DR. FADHLIN

ABDULLAH

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SUPERVISOR’S DECLARATION

“I/We hereby declare that I/We have read this thesis and in my/our

opinion this thesis is sufficient in terms of scope and quality for the

award of the degree of Bachelor of Quantity Surveying.”

Signature : a

Name of Supervisor I : ASSOC. PROF. SR. DR. FADHLIN ABDULLAH

Date : a

Signature : a

Name of Supervisor II : ASSOC.PROF.DR.RAZALI ADUL HAMID .

Date : a

* Delete as necessary

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MEASUREMENT METHODS IN QUANTITY SURVEYING CONSULTANT

FIRMS

CHEN KAH YONG

A dissertation submitted in partial fulfillment of the

requirements for the awards of the degree of

Bachelor of Quantity Surveying

Faculty of Built Environment

Universiti Teknologi Malaysia

DECEMBER 2013

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ii

DECLARATION

I declare that this thesis entitled “Measurement Methods In Quantity Surveying

Consultant Firms” is the result of my own research except as cited in the references.

The thesis has not been accepted for any degree and is not concurrently submitted in

candidature of any other degree.

Signature : a

Name : CHEN KAH YONG a

Date : a

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DEDICATION

To my beloved parents, supervisor and friends

Thanks for supporting, understanding, guiding and encouragement.

Lecturer and staff from Department of Quantity Surveying,

Thanks for giving me guidance and educate me.

I extend my deepest appreciation to each of the above.

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ACKNOWLEDGEMENT

I would like to take this opportunity to record my sincere appreciation to

those who has been helping me throughout the research. The research would not

have been successful without the great supports, sacrifices and generous

contributions from various parties.

Firstly, I would like to thanks my supervisor, Assoc. Prof. Sr. Dr. Fadhlin

Abdullah for all her guide, patience and important advice which helped me

throughout the whole process of writing the thesis. Her generous contribution and

great support throughout the period of the research are much appreciated.

Secondly, I would like to thanks the respondents who had spent their

precious time to answer my questionnaire and replied me.

Lastly, I would like to thank all my friends and family members for their

support and dedication in helping me to complete this research. Thank you very

much.

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ABSTRACT

Construction Industry is a complex industry that involves a lot of parties and

professional. One of the professionals who play an important role in construction

development projects is Quantity Surveyor. The main service provided by Quantity

Surveyor is the preparation of Bills of Quantities or Specification document for

tendering purposes. To prepare a Bill of Quantities, measurement needs to be done

and the traditional practice of measurement is through taking-off. However, due to

the growth of the technology, the current measurement practise is diverse from the

traditional methods. Hence, there is a need to investigate the current measurement

methods used in Malaysia QS consulting firms. The purposes of this study are to

identify the measurement methods undertaken by QS consulting firms, to determine

factors influencing the choice of measurement methods and to identify problems

encountered using the chosen measurement methods. A total of 340 questionnaires

were distributed to all QS consulting firms registered with the Board of Quantity

Surveyors Malaysia for the collection of data but only 54 questionnaires were

returned. The data were analysed using descriptive statistic method. The findings

showed that the traditional measurement methods are slowly replaced by

computerised systems and software. The most used measurement method in QS

consulting firms is Computer Spreadsheet Systems and Microsoft Excel is the most

used Computer Spreadsheet System. On the other hand, factors that influence the

choice of measurement methods is the accuracy of the measured quantities, the time

taken to undertake the measurement works and the flexibility in editing the

measurement works. From the finding of the study, the main problems of traditional

methods are time consuming and increase the measurement workload. There are no

problems encountered using the computer spreadsheet systems and the main

problem of the specialist software is too costly to be used.

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ABSTRAK

Industri pembinaan merupakan industri yang kompleks yang melibatkan

banyak profesional dan salah satu profesional ialah juruukur bahan. Perkhidmatan

utama Jurukur Bahan ialah penyediaan Senarai Kuantiti atau Spesifikasi dokumen

untuk tujuan tender. Untuk penyediaan Senarai Kuantiti, “measurement”

/pengukuran perlu dilakukan dan amalan tradisional pengukuran adalah melalui

“Taking-off”. Disebabkan oleh pertumbuhan teknologi yang pesat, kaedah

pengukuran tradisional sedang digantikan dengan kaedah pengukuran kuantiti

bangunan yang baru. Oleh itu, terdapat keperluan untuk mengenalpasti kaedah

pengukuran yang sedang digunakan. Tujuan kajian ini adalah untuk mengenal pasti

kaedah pengukuran yang digunakan oleh firma-firma Ukur Bahan, untuk

menentukan faktor-faktor yang mempengaruhi permilihan kaedah pengukuran dan

untuk mengenal pasti masalah yang dihadapi dengan menggunakan kaedah

pengukuran yang telah dikenalpasti. Sebanyak 340 soal selidik telah diedarkan

kepada firma-firma Ukur Bahan yang berdaftar dengan BQSM tetapi hanya 54 soal

selidik telah dikembalikan. Data dianalisis menggunakan kaedah statistik deskriptif.

Keputusan kajian menunjukkan bahawa kaedah pengukuran yang paling banyak

digunakan di firma-firma perunding Jurukur Bahan adalah sistem spreadsheet

komputer dan “Microsoft Excel” merupakan sistem spreadsheet komputer yang

paling banyak digunakan. Keputusan kajian juga menunjukkan faktor-faktor yang

mempengaruhi pemilihan kaedah pengukuran adalah ketepatan kuantiti yang diukur ,

masa yang diambil untuk menjalankan kerja-kerja pengukuran dan fleksibiliti dalam

menyunting kerja-kerja pengukuran. Daripada keputusan kajian ini, masalah utama

kaedah tradisional adalah ia memakan masa yang panjang dan meningkatkan beban

kerja pengukuran. Tiada masalah yang didapati di dalam penggunaan sistem

spreadsheet komputer dan masalah utama perisian pakar adalah kos yang tinggi.

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TABLE OF CONTENTS

CHAPTER TITLE PAGE

TITLE PAGE

DECLARATION ii

DEDICATION iii

ACKNOWLEDGEMENT iv

ABSTRACT v

ABSTRAK vi

TABLE OF CONTENTS viii

LIST OF TABLES xii

LIST OF FIGURES xiii

LIST OF ABBREVIATIONS xiv

LIST OF APPENDICES xv

1.0 INTRODUCTION

1.1 Background of Study 1

1.2 Problem Statement 3

1.3 Research Questions 4

1.4 Research Objectives 4

1.5 Scope and Limitation of Study 5

1.6 Significance of Study 5

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2.0 LITERATURE REVIEW

2.1 Introduction 6

2.2 Construction Industry 7

2.3 Project Client 8

2.3.1 The Industry‟s Client 9

2.3.2 The Client‟s Role 9

2.4 Quantity Surveyors 9

2.4.1 The Work/Service of The Quantity Surveyor 10

2.4.1.1 Preliminary Cost Estimate 12

2.4.1.2 Cost Advice during the Design

Stage

12

2.4.1.3 Cost Planning 12

2.4.1.4 Preparation of Bills of Quantities 13

2.4.1.5 Contractual Procurement and

Tendering

13

2.4.1.6 Tender Evaluation 14

2.4.1.7 Preparation of Contract

Documentation

14

2.4.1.8 Valuation and Interim Payment 14

2.4.1.9 Final Account 15

2.4.2 The Skills of the Quantity Surveyor 17

2.5 Bills of Quantities 18

2.5.1 Preparation of Bills of Quantities 19

2.5.2 Purpose of Bills of Quantities 19

2.5.3 Advantages of Bills of Quantities 20

2.5.4 Disadvantages of Bills of Quantities 20

2.6 Measurement 21

2.7 Taking off, Squaring, Abstracting & Billing 22

2.8 Traditional Measurement Method 23

2.9 The Impact of ICT / IT on the Construction Industry 25

2.10 Computerisation of Quantity Surveyors‟ Work 25

2.11 Computer Spreadsheets System 27

2.12 Specialist Software for Measurement & QS Works 28

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2.12.1 CATO CADmeasure 28

2.12.2 Masterbill 29

2.12.3 QSCad 30

2.12.4 Buildsoft 30

2.12.4.1 Buildsoft Take-off system

(BTOS)

31

2.12.5 RIPAC 31

2.12.6 DimensionX 32

2.12.7 Autodesk 32

2.12.8 CostX 34

2.13 Factors Influencing the Choice of Measurement

Methods and the Problems of the Measurement

Methods

34

2.14 Conclusion 35

3.0 RESEARCH METHODOLOGY

3.1 Introduction 37

3.2 Initial Stage – Identification of Issues and Problem

Statement

37

3.3 Second Stage – Literature Review 38

3.4 Third Stage – Research Design 38

3.4.1 Data Collection 39

3.4.2 Development of Questionnaire 39

3.4.3 Population 40

3.4.4 Sampling 40

3.5 Fourth Stage – Data Analysis 42

3.6 Final Stage – Conclusion and Recommendation 46

3.7 Conclusion 46

3.8 Flow Chart of Research Methodology 47

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4.0 DATA ANALYSIS AND FINDINGS 48

4.1 Introduction 48

4.2 Questionnaire Delivered 48

4.3 Location of Respondents 50

4.4 Measurement Methods Undertaken By QS Consultant

Firms

51

4.4.1 Usage of the Measurement Methods 52

4.4.2 Types of the Traditional Systems Used 54

4.4.3 Level of Usage for Traditional Systems 55

4.4.4 Type of Computer Spreadsheet Systems Used 57

4.4.5 Level of Usage for Computer Spreadsheet

Systems

58

4.4.6 Type of Specialist Software Used 61

4.4.7 Level of Usage for Specialist Software 63

4.5 Factors Influencing the Choice of Measurement

Methods

65

4.6 Problems Encountered Using the Chosen

Measurement Methods

68

4.6.1 Problems of Traditional Measurement Method 69

4.6.2 Problems of Computer Spreadsheet Systems 71

4.6.3 Problems of Specialist Software 73

5.0 CONCLUSION AND RECOMMENDATIONS

5.1 Introduction 75

5.2 Conclusions 75

5.2.1 Types of measurement methods undertaken by

QS

Consultant Firms

76

5.2.2 Factors Influencing the Choice of

Measurement Methods

76

5.2.3 Problems Encountered Using the Chosen

Measurement Methods

77

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5.3 Limitations of Study 77

5.4 Recommendation for Future Study 78

REFERENCES 79

BIBLIOGRAPHY 84

APPENDIX A FORM OF QUESTIONNAIRE 86

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xii

LIST OF TABLES

TABLE

NO.

TITLE PAGE

3.1 Krejcie and Morgan Table 40

4.1 Summary of Quentionnaires Delivered 49

4.2 Number of Respondents by Location 50

4.3 Measurement Methods used by QS Consultant Firms 51

4.4 Category for Level of Usage 52

4.5 Usage of the Measurement Methods 53

4.6 Type of Traditional System Used by QS Consulting

Firms

54

4.7 Usage of Traditional Systems 56

4.8 Type of Computer Spreadsheet Systems Used by QS

Consulting Firms

57

4.9 Usage of Computer Spreadsheet Systems 59

4.10 Type of Specialist Software Used by QS Consulting

Firms

61

4.11 Usage of the Specialist Software 63

4.12 Category of Importance 65

4.13 The Importance Level for Factors Influencing the

Choice of Measurement Methods

66

4.14 Categories for Level of Agree 68

4.15 Problems of the Traditional Measurement Method 69

4.16 Problems of the Computer Spreadsheet Systems 71

4.17 Problems of the Specialist Software 73

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xiii

LIST OF FIGURES

FIGURE

NO.

TITLE PAGE

2.1 Quantity Surveying in Management of Project Costs 16

2.2 Example for Normal Format of Traditional Dimension

Paper

22

3.1 Flow Chart of Research Process 47

4.1 Questionnaires Delivered 49

4.2 Percentage of Respondents by Location 50

4.3 Comparison of the Types of Measurement Methods

Used by QS Consulting Firms

51

4.4 Mean Value for the Measurement Methods 53

4.5 Comparison of Traditional Systems 55

4.6 Percentage for the Usage of Traditional Methods 56

4.7 Comparison of Computer Spreadsheet Systems 58

4.8 Percentage for the Usage of Computer Spreadsheet

Systems

60

4.9 Comparison of Specialist Software 62

4.10 Percentage for the Usage of the Specialist Software 64

4.11 Comparison of the factors Influencing The Choice of

Measurement Methods

66

4.12 Mean Value for Problems of the Traditional

Measurement Method

69

4.13 Mean Value for Problems of the Computer Spreadsheet

Systems

71

4.14 Mean Value for Problems of the Specialist Software‟s 73

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LIST OF ABBREVIATIONS

BQSM - Board of Quantity Surveyors Malaysia

IT - Information Technology

ICT - Information and Communication Technology

QS - Quantity Surveyor/ Quantity Surveying

RISM - Institution of Surveyor Malaysia

RICS - Royal Institution of Chartered Surveyors

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LIST OF APPENDICES

APPENDIX TITLE PAGE

A Form of Questionnaire 86

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1

CHAPTER 1

INTRODUCTION

1.1 Background of Study

Construction Industry is an industry involving various professions and one of

the professions is Quantity Surveyors. Quantity Surveyors are one of the professions

that play an important role in any construction development projects. Basically,

Quantity Surveyors are professionals that work within the construction industry who

are concerned with building costs. They are involved with the capital expenditure

phase of a building or facility and the extension, refurbishment, maintenance and

demolition of a facility. They are involved in residential, commercial, industrial,

leisure, agricultural, retail facilities as well as infrastructure that cover roads,

railways, waterways, airports, sea ports, coastal defences, power generation and

utilities. Quantity surveyors may also be involved in process engineering, such as

chemical engineering plants or oil rigs.

The basic services provided by Quantity Surveyors are preparation of

preliminary cost estimates and cost plans of the development project; advice on cost

estimates in relation to design development of project; advice on procurement,

tendering and contractual procedures and arrangement; preparation of the bill of

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quantities or specification document for tendering purposes; organise the call of

tenders; evaluation of tenders received in the form of tender reports; preparation and

execution of the formal contract; interim valuation of works in progress on site for

purposes of interim payments; preparation of financial statement at regular intervals

during the construction period; and settlement of the final account of the project.

One of the main services provided by Quantity Surveyor is the preparation of

the Bill of Quantities or Specification document for tendering purposes (Institution of

Surveyors Malaysia, 2011). To prepare a BQ, measurement need to be done and the

traditional practices of measurement is through taking off. Due to development of

Information Technology (IT), there is a significant impact to quantity surveying

profession. It is highly foreseeable that documentation and data collection will soon

become more automated, so much so that measurement and other technical processes

can be executed with minimal human involvement. Kirby (1991) (Cited in Lim &

Ong, 2008) stated that, the technology enables a Quantity Surveyor to provide faster

and more efficient service. According to Oladapo (2006), there are softwares such as

WinQS31, QS Plus2001, QsCAD, CATO and Masterbill which can speed up and

enhance the accuracy of quantity surveying function.

Vachara Peansupap & Walker (2005) concluded that, emerging of

information and communication technology (ICT) gives the opportunities to improve

and enhance the effectiveness of many construction processes. Hence, Quantity

Surveyors can also adopt ICT in their measurement practices to enhance the work

effectiveness and quality.

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1.2 Problem Statement

Donohoe & Symonds (1999) (Cited in Lim & Ong, 2008) stated that, as a

result of the rapid growth in technology, quantity surveyor will focused on his role as

an information manager with the aid of electronic emails and business via the

internet. Therefore, Quantity Surveying firms are encouraged to use the computer to

perform traditional tasks that require intensive involvement of workers such as

producing bills of quantities, documentation etc.

When considering graduates for employment, consultant Quantity Surveying

(QS) firms expect the graduates to be somewhat competent in undertaking the range

of quantity surveying tasks. With the increasing pressures to change driven by

changing construction practices, employers will no longer see new graduates as

adequate when equipped with current knowledge of the QS academic subjects only.

Increasingly, they demand graduates to possess a range of up to-date skills and

abilities coupled with competencies in Information Technology (IT), business and

human skills, etc., to better perform in their job in the rapidly changing construction

industry (Fadzil Hassan et. al., 2011).

According to Jennings et. al. (1995), using Information Technology (IT) in

pursuit of competitive advantage has become a widespread goal. Within

construction there is some evidence that such concepts are adopted by large

contracting companies. For professional service firms in construction, the nature of

the service, the form of client-customer relations and, thus, the style of competition is

quite different from those followed by contractors.

Due to the growth of technology, the current measurement practice is diverse

from the traditional practices of measurement already. Lim & Ong (2008) concluded

that Quantity Surveyors now are required to be able to multi-task instead of

specializing. With the use of technology, the measurement work is now easier and

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faster but the skill needed has also evolved to a higher level. Brandon (1992) claimed

that the stimulating of the advances in technology had forced consultants and

manufacturers to reconsider their traditional approaches in order to harness the

potential of the computer. Hence, there is a need to investigate the current Quantity

Surveyors practices with regards to measurement in Malaysia.

1.3 Research Questions

i) What kind of measurement methods are being used in QS consulting firms?

ii) What are the factors that influence their choice of measurement methods?

iii) What are the problems faced using the chosen measurement methods?

1.4 Research Objectives

The objectives of this study are as follows:

i) To identify measurement methods undertaken by QS consulting firms.

ii) To determine factors influencing their choice of measurement methods.

iii) To identify problems encountered using the chosen measurement methods.

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1.5 Scope and Limitation of Research

This study will focus on the QS consulting firms in Malaysia. The study is

focused and limited to QS consulting firms that are registered with the Board of

Quantity Surveyors Malaysia. The focus of the study is on the measurement

methods in QS consulting firms.

1.6 Significant of Research

This study is significant to all the Quantity Surveying students and related

institution such as Institution of Surveyor Malaysia (RISM) and Board of Quantity

Surveyor Malaysia (BQSM). These significant are considered important to provide

an insight on the current measurement methods undertaken by QS consulting firms

and problems encountered. At the same time, factors influencing the choice of

measurement methods also discussed to identify the criteria of a favored

measurement method. The outcome of this research can be used as a basis for future

improvement in the measurement method. Besides, it provides Quantity Surveying

students the awareness of current measurement method practice in Malaysia QS

consulting firms so that they can prepare for the actual practices.

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CHAPTER 2

LITERATURE REVIEW

2.1 Introduction

The construction industry is a very competitive industry and a fast pace

developing industry especially in adopting new technologicies. The impact of the

ICT on professional practice has been mainly in making jobs easier for the

professions, facilitating decision-making and savings in operation costs (Oladapo,

2006). RICS (2002)(Cited in Matipa et al., 2008), observed that there has been a

suppressed demand for the essentially traditional and technical skills of surveyors,

due to increasingly sophisticated computer applications, which, as in many other jobs,

are beginning to automate some of the roles associated with surveying. Unless the

profession adapts to the rapidly changing demands of its services, it is in danger of

losing its leading role in providing services to its key markets, land, property and

construction.

This chapter discuss the Construction Industry, Project Client, Quantity

Surveyors, Bills of Quantities, Measurement, Taking off, Squaring, Abstracting,

Billing, Traditional Measurement Method, The Impact of ICT/ IT on Construction

Industry, Computerisation of Quantity Surveyors Work, Computer Spreadsheets

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System, Specialist Software for Measurement & QS Work, Factors Influencing the

Choice of Measurement Methods and the Problems of the Measurement Methods.

2.2 Construction Industry

According to Hillebrandt (1984), construction industry is a wide industry that

covers all the parties involved in the construction process which includes the

contracting industry, the professions and some suppliers who respond to the needs of

the clients of the industry. The construction industry has characteristic that

separately are shared by other industries but in combination appear in construction

alone. The product of construction industry normally is a new work, large, heavy

and expensive which most of it is immovable and fixed in location. The product

(especially buildings) is produced by variety of materials and components supplied

by other industries. The construction industry in subject to substantial fluctuations in

the demand for its products and the structure of the industry is complex which

involved a large range of contractors, professional firms and each product is often

has a client which normally is either private, corporate or government. Besides that,

the construction process of the product is long and it is important to the economy of a

country.

Ross (2008) stated that, the construction industry is an industry that involved

five major categories of work consisting of construction and repair of building, civil

engineering, installation of fixtures and fittings (plumbing, gas fitting and electrical

installation) and building completion (painting, glazing, plastering and so on).

Basically it is the industry that involved the design and construction of buildings,

civil engineering and infrastructure work and the material industry.

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Construction industry is a complex organization which centres on the project

under construction or adaptation. The industry is unique in many ways, not least in

that the design traditionally is quite separate from the construction. Construction

work embraces a wide range of activities both in respect of the type and size of

projects undertaken. Normally in construction industry, the major client of the

project is government who can influence work directly through commissioning, and

indirectly through taxation, grants and legislation. (Willis & Ashworth, 1987).

Hence, the construction industry can be concluded as a complex industry that

involved a lot of parties and it is an industry that supports the economy of a country.

2.3 Project Client

According to Willis & Ashworth (1987), the construction industry‟s clients

are varied and many. Some of them are likely to undertake only a single capital

project, whereas others may be having projects constructed all the time. The client

of the project can be a single individual who wants a private house, to small private

manufacturing companies or large public and multinational corporations, to various

department of the government. Whilst their objectives may be broadly the same the

details of these objectives are likely to be considerably different. Due to the client

often has no technical knowledge, quantity surveyor is needed as a technical advisor

for client to become a contract and financial management of the project to satisfy the

client‟s requirement. Basically time, cost and quality are the concern of the client for

the project, so that the final product is within time, cost and attain the required

quality.

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2.3.1 The Industry’s Client

Ross (2008) stated that, the construction industry‟s client generally can be

divided into two categories which are public sector and private sector. The public

sector traditionally includes government departments, central government agencies,

public utilities, the nationalised industries, the post office, government education

institutions, local authorities and housing associations of the country. For the private

sectors, there are many different types of private sector client that possible to

describe in broad groups. They are from large industrial, commercial companies,

small buildings client that acquiring buildings for their own use, the property

developers and the house buyers.

2.3.2 The Client’s Role

According to Hillebrandt (1984), client is the person who takes a decision in

the method of organisation to adopt for his construction and he will be the one who

choose the first appointee which is a designer or other professional. Besides that, the

function of client is not only producing brief of the project, he is also involved in the

approval of the design at various stages and ensuring the design and construction is

proceeding smoothly. The client is also concerned in the selection of the contractor

and keep a watching brief on progress.

2.4 Quantity Surveyors

The meaning of the word “Surveying” is “Measuring”. “Quantity Surveying”

is the term adopted for working out or measuring quantities of a building or a work,

based on a standard method of measurement, in a systematic and scientific manner,

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which when priced give the estimated cost of the building or the work to a reasonable

degree of accuracy. In other words, quantity surveyors record or measure, all the

materials and labour involved in the construction of a building or a work, so that

there are quantities in appropriate units against which prices can be appended

(Bhasin, 1975).

According to Willis and Trench (1998), the training and knowledge of the

quantity surveyors have enabled quantity surveyors to evolve over time into new

areas. Hence, the modern quantity surveyors cover all aspects of project cost

management and procurement.

Seeley (1997) stated that, a quantity surveyor is a professionally trained,

qualified and experienced person in dealing with construction cost, construction

management and construction communications. Quantity surveyor is essentially a

cost expert whose prime task is to ensure that the project is kept within the agreed

budget and that the employer obtains value for money.

2.4.1 The Work/Service of the Quantity Surveyor

Low & Kok (1997) claimed that, a quantity surveyor provides cost advice to

clients and is entrusted to keep a building project to within an agreed budget. The

quantity surveyor sees the project through the feasibility study stage to completion.

The services offered by a quantity surveyor are preliminary cost advice; cost

planning, preparation of tender documents, advice on tender methods and contractual

arrangements, negotiations with contractors, valuation of the works in progress and

settlement of final accounts.

According to Willis & Ashworth (1987), the work and services provided by

quantity surveyor is the financial management or project cost management on behalf

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of client or the contractor. Traditionally, quantity surveyors were employed as

preparers of bills of quantities for building project, the roles was quickly extended to

include the preparation of valuation for interim certificate and agreement of the final

account with the contractor. The work of quantity surveyor can be summarized as

follow:

Preliminary cost advice and approximate estimating.

Cost planning including investment appraisal, life-cycle costing and value

analysis.

Contractual procurement and tendering procedures.

Preparation of the Bill of Quantities.

Preparation of contract documentation.

Evaluation of tender received.

Cash flow forecasting, financial report and interim payments.

Final accounting and the settlement of contractual disputes.

Cost advice during the design stage.

RICS (1971) (Cited in Willis & Ashworth, 1987), quantity surveyors‟ roles is

to ensure the resources of the construction industry are utilised to the best advantages

of society by providing, inter alia, the financial management for projects and a cost

consultancy service to the client and designer during the whole construction process.

Ramus and Birchall (1996) concluded that, the post-contract duties of

quantity surveyors included the following:

i. Prepare and arrange contract documents for signatures of the parties.

ii. Advise client on anticipated liability for payments on account to the

contractor and prepare forecast of „rate of spend‟ during the

construction period.

iii. Preparing valuations for payments

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iv. Check contractors‟ claims and prepare financial reports for interim

payment.

v. Prepare variation cost of work or architect‟s instruction.

vi. Advice architect on expenditure of prime cost sum and provisional

sum.

vii. Prepare final account.

2.4.1.1 Preliminary Cost Estimate

Preliminary estimate is a process that Quantity Surveyors prepare an

approximate estimate based on the basic scheme approved by client and the drawing

prepared by the designer. Based on the estimate, Quantity Surveyor will advise the

client on the cost of the project and help the client to understand the total cost needed

for the project (Willis and Willis, 1972).

2.4.1.2 Cost Advice during the Design Stage

During design stage, Quantity Surveyor will be responsible to advise on the

size and standard structure can be erected for any given expenditure by the client. It

is a process to ensure the economics of a project and to prepare budget of a project.

Quantity Surveyors will co-operate with the designer to ensure that a building can be

erected within an approved expenditure. (Willis and Willis, 1972).

2.4.1.3 Cost Planning

Cost planning is a system of relating the design of buildings to their cost, so

that, whilst taking full account of quality, utility and appearance, the cost is planned

to be within the economic limit of expenditure. Hence, Quantity surveyors can

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advise on what is the size and standard of structure can be erected through cost

planning. Besides that, cost planning not only controls the design to meet the

estimated tender figure, sometimes it also possible to shows a saving through finding

reasonable economy without detriment to the client‟s requirement (Willis and Willis,

1972).

2.4.1.4 Preparation of Bill of Quantities

Willis and Willis (1972) stated that, a large part of the work of Quantity

Surveyor is the preparation of the bill of quantities. Generally, Bill of Quantities is a

set of document that consist the quantities and description of the work of a project.

The quantities of the works are measured from the drawings provided by the designer.

Bill of Quantities will become a document for costing, managing the project and

pricing by contractors.

2.4.1.5 Contractual Procurement and Tendering.

Procurement is a bidding process which also known as tendering. The Doloi

(2011) (Cited in Adedokun et al., 2013), tendering is a process whereby quotation is

submitted by a contractor when so required by the client for renovation works or

execution of part or complete project or for the materials and components to be

supplied by a supplier. At this stage, Quantity Surveyor will be responsible to advice

on the tendering procedures, contractual arrangements and advice clients on the type

of procurement to be use for the project. The completed tender document will sold

to the contractors for pricing and returned it within the duration given to bid the job.

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2.4.1.6 Tender Evaluation

The evaluation of tenders is the process to identify which of the tender best

meeting the set requirements or the pre-announced criteria. Normally, the qualified

tenderer whose tender has the lowest-price or the most economically advantageous

will be awarded the contract of project. According to Chee et. al. (2001), tender

evaluation is performed once pre-qualified tenderers have submitted their formal

tender. The scrutiny team may consist of in-house experienced personnel, or clients'

representatives (consultants and construction specialists) to evaluate the received

tenders. Normally, the tender that had the lowest price and met the requirement of

the client will be awarded the job.

2.4.1.7 Preparation of Contract Documentation

At this stage, Quantity Surveyors will be responsible to prepare a contract

documents to the successful tenderer. The contract documentation is a process of

combine all the related documents which including all pre-tender and tender

documents to form the basis of the contract between the client and the successful

contractor. Normally the contract document consist of letter of award, contract,

conditions of contract, bill of quantities, specification, drawings and other related

documents.

2.4.1.8 Valuation and Interim Payment

During the construction stage, Quantity Surveyors are responsible to control

and monitoring the cost of construction to ensure the construction cost do not exceed

the contract sum without authority from the client and the client representative

(Willis and Willis, 1972). According to Teo (2004), site valuation will be done

monthly to ascertain the total value of works executed and unfixed materials on the

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construction site. After the site valuation is done, Quantity Surveyors will prepare

the interim certificate and submitted to the architect or superintending officer for

approval of interim payment. The significance of the Quantity Surveyors role here is

in ensuring the fair amount of monies is released to the contractor.

2.4.1.9 Final Account

After the practical completion of the project, contractor is required to submit

full particulars of all claims together with all related supporting document for the

preparation of final account. At the conclusion of the project, Quantity Surveyor will

together with the contractor, negotiate and agree on the final contract sum of the

project. The Quantity Surveyor‟s role here is to protect the client‟s interest by

ensuring the satisfactory financial conclusion of the accounts (Teo, 2004).

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Figure 2.1: Quantity Surveying in the Management of Project Costs

(Willis & Ashworth, 1987)

Approximate

Estimates

Cost Planning

Contract

Procurement

Contract

Documents

Receipt of

Tenders

Cash Flow

Forecasting

Final Accounts

In-Use

Report Writing

Development Appraisal

Taxation and Financial

Planning

Life Cycle Costing

Value Analysis

Cost Advice

Contract Budgeting/

Forecasting

Contract Procedures

Tender Method

Bills of Quantities

Specifications

Schedules

Prime costs Contract Estimating

Tender Evaluation

Interim Payments

Financial Reports

Variations

Specialist Work

Fluctuations

Dayworks

Claims

Disputes and

Arbitration

Technical Auditing

Fire Loss Assessment

Energy Reporting

Costs-In-Use

Schedules of Condition

Dilapidations

Maintenance Management

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2.4.2 The Skills of the Quantity Surveyor

Willis & Ashworth (1987) stated that, the major skills of quantity surveyors

are as follows:

i. Economic – Associated with the assessment of value for money and

cost effectiveness of the design. It rely on the analysis and evaluative

techniques that are necessary for costing, measuring and valuing in

order the clients may be advised.

ii. Legal – Quantity surveyor have a general knowledge of law and a

specialist knowledge and interpretation of the law of contract. This

knowledge can be used to produced contract documentation and in

advicing and settlement of disputes, claim and contractual matters

arising from the construction.

iii. Technological – Quantity surveyor have knowledge of the

construction process and method of construction which can be used as

a basis to developing their other skills.

iv. Managerial - The ability to organize the work of construction project,

procurement of building and structures with the administrative skills.

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2.5 Bills of Quantities

The bills of quantities usually form one of the contract documents that‟s

based on firm bills of quantities, the contract provided the quantities of work in the

project contract and set out in the bill of quantities. Hence, the contractors carrying

out the work will get paid based on the quantity given. Thus, accuracy of quantities

during preparation of the bill is important. Besides that, a bill of quantities provides

a complete measure of the quantities of material, labor, plant and other items

required to carry out a project based on the drawings, specifications and schedules.

The value of the project is obtained by the contractor pricing each item. Quantity of

the bill of quantities is measured from the drawings and sets out to measure in detail

the proposed building work in a standard manner which can subsequently be priced

by contractor. In conclusion, it is a documents used for costing, managing a project

and pricing by contractor for a construction project.

According to Seeley (1997), the bills of quantities are designed as a tender

document that provides a valuable aid to the pricing and variations and computation

of valuations for interim certificates. It provides a good basis for cost planning and

help in the location identification of the work. The bill of quantities normally

comprises preliminaries, preambles or descriptions of materials and workmanship,

prime cost sums, provisional sums and the measured works.

Aqua Group (1986) stated that, the bills of quantities is a contract document

and as such has a specific role to fulfill under the standard form of contract. It is

therefore important that they are prepared in accordance with the conditions of the

contract, contain certain basic information, and are presented in a recognizable

format which will facilitate their use. It‟s not only for tendering, but also in contract

planning and administration.

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2.5.1 Preparation of Bills of Quantities

Willis & Newman (1988) stated that, the traditional preparation of a bill of quantities

is divided into two stages:

i. The first stage is the measurement of the dimensions and the compilation of

the descriptions from the drawings and specification. This process is

commonly known as taking-off.

ii. The second stage is the preparation of the bill. It involved the calculation of

the volumes, areas, etc. (squaring the dimensions). Traditionally it is

followed by entering the descriptions and the squared dimensions on an

abstract to collect similar items together and present them in a recognised bill

order. From the abstract, the draft bill was written which called working-up.

2.5.2 Purpose of Bills of Quantities

The main purpose of a bill of quantities is for tendering. Each contractor

tendering for a project is able to price the work on exactly the same information with

a minimum of effort. This gives rise to the fairest type of competition.

In addition, bills of quantities also have the following uses:

Valuations for interim certificates.

Valuations for variations

Ordering of materials if used with caution and awareness of possible errors

and future variations.

Cost analysis for use in future approximate estimating.

Reference, particularly on site during construction.

Planning and progressing by the contractor‟s site planner.

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Final accounting.

Quality by reference to the trade preambles clauses.

Domestic sub-contractor quotations.

Cost information.

2.5.3 Advantages of Bills of Quantities

i. It forms a common basis for competitive tendering which is necessary to

obtain a reasonable value for consideration.

ii. It forms in itself a basis of rates for measured work which can be used in the

contract for valuation of variations and final account.

iii. It is used during building operation for the compilations of interim payments.

iv. Both parties have a clear picture of the extent of their respective

commitments

v. The unit rates in the bills provide a sound basis for the valuation of any

variations to the design.

vi. A detailed breakdown of the tender sum is readily available.

2.5.4 Disadvantages of Bills of Quantities

i. The length of time taken in the design of the project and in the preparation of

the bills of quantities.

ii. The problem of dealing with those variations which are fundamental or

extensive as to change the character of the remainder of the work or the

conditions under which it has to be carried out.

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2.6 Measurement

Measurement is a very important place in the planning, execution, final

completion and settlement of payments of the building and civil engineering work.

According to Bhasin (1975), measurement is a process of measuring from drawings,

and recording all dimensions in a recognised form on specially ruler paper. The

descriptions of the various items will be based on the drawings and specifications. It

gives the type of materials to be used, the size, the method of construction and the

quality of finish. The measurement processes are as follows:

i. Taking off

ii. Squaring

iii. Abstracting

iv. Billing

According to Willis & Newman (1988), there are rules for the measurement

and description if building work and those rules are called as Standard Method of

Measurement (SMM). The SMM is a document that provides a good practice and as

a uniform basis for measuring building work. These rules can help to avoid the

quality of bills of quantity to vary widely from each other between the Quantity

Surveyors.

According to Hardie (1987), the general purpose of measurement is to present

the labor, materials, equipment, overhead, and profit of the construction work

separately or jointly in such a way that their individual or combined costs can be

predicted and later confirmed.

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2.7 Taking off, Squaring, Abstracting & Billing

According to Chu (2012), taking off is the procedure to calculate or scale off

the dimensions of the works from the drawings and entered into dimension papers or

other similar computerised formats. The normal format of dimension paper is shown

in Figure 2.1. The Column 1 of the dimension paper is the „timesing‟ column which

is used to multiply figures that are entered when there is more than one of the

particular item being measured. Column 2 is the „dimension‟ column which is used

to enter the actual dimensions taken from the drawings. Column 3 is the „squaring‟

column where the product of the figures in column 1 and column 2 will be recorded

and ready to transfer to the abstract or bill. Column 4 is the „description‟ column

where the description will be written and codes of each item will be entered. On the

right hand side of column 4 is called as the „waste‟ area which is used for

preliminary calculations, build up of lengths, explanatory notes and related matters

for the work item.

Figure 2.1: Example for Normal Format of Traditional Dimension Paper

Squaring is referred to as the calculation of the numbers, lengths, areas or

volumes and their entries in the squaring column on the dimension paper. Normally,

squaring will be independently checked to eliminate errors occurred during the

taking off process.

Abstracting is the process whereby the squared dimensions are transferred to

an abstract sheet or other similar computerised formats and then will be written in a

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recognised order for billing process. The squared dimensions will be billed under the

appropriate section headings, and are subsequently reduced to the recognised units of

measurement in readiness for transfer to the bills of quantities. Every item will be

transferred to the abstract and the description of the appropriate dimension will be

crossed through with a vertical line on the dimension sheet, with short horizontal

lines at each end of the vertical line. Each abstract sheet then will be headed with the

contract title, sheet number, contract number, abbreviated and section of the works to

which the abstracted dimensions refer. The section headings normally will follow

the heading given in the SMM and in the same order. The primary function of the

abstracting is to classify and group the various items prepared to billing, and to

reduce the dimensions to the recognised unit of measurement.

Billing is the last stage of bill preparation process where all the items and

their associated quantities are transferred from the abstract sheet onto the standard

billing sheets or other similar computerised formats that enables the tenderer to price

each item and count the total tender sum.

2.8 Traditional Measurement Method

According to Hardie (1987), the word method means a mode or procedure or

a way of doing something in accordance with a definite plan.

A traditional measurement method is a dimension preparation (known as

„Taking-off‟) and dimension-processing („working up‟) which is done by hand using

dimension paper and other tools (Bhasin, 1975). The arrangement of column from

the left to right of the dimension paper is timesing column, dimensions column,

squaring column and description column. The timesing column will be used for

several items that have the same measurements and to indicate that the measurement

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is to be multiplied. For the dimension column, it will be used to set down the

measurements from the drawings. The squaring columns are set out for the

calculated volumes and the description column is for writing the description of the

work to the dimensions applied.

One of the methods of traditional measurement methods is abstract and bill

method. According to Chu (2012), in abstract and bill method, the abstracting stage

is omitted by transferring the items directly from the dimension sheet to the bill of

quantities. By using this method, particular care must be taken to ensure all items of

work will not be missing during the billing stage. However, when adopting this

method, a methodical order of transfer must be adopted to ensure that the items are

listed correctly and in the right sequence in the bills of quantities. Items transferred

should be clearly crossed out on the dimension sheet, and an independent check must

be carried out on all calculations, which should be ticked in red ink or ball pen, and

also on all transfers. Normally this method will be adopted where the number of

similar items is not too extensive, and the job is not too complex in character.

According to Willis & Newman (1988), one of the traditional systems for

taking-off is cut and shuffle system. The cut and shuffle system is a system where

each of the description with its dimensions is written on a separate slip of paper.

When the measurement is completed, the slips are sorted into bill order and the slips

containing the same descriptions are brought together and totaled on one slip. Cut

and shuffle is also called „cut and sort‟ or as a „slip sorting system‟. Generally, this

system is more economical than the traditional abstract and bill method because there

is no repetitive writing out of description and quantities and the bill can be typed

soon after the taking-off is completed.

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2.9 The Impact of ICT / IT on the Construction Industry

According to Oladapo (2006), ICT is improving the quality of professional

services in the construction industry and its impact on the professional practice is

mainly making the jobs of professionals easier, facilitating in decision-making and

also saving the overall operation costs. The core architectural, engineering and

quantity surveying functions (like drawing, engineering design and preparation of

bills of quantities) have been largely computerised. However, Chiocchio et. al.

(2006) found that people in the construction industry still prefer traditional methods

in their working and lack of IT adoption.

2.10 Computerisation of Quantity Surveyors’ Work

The computer has made a dramatic impact on human behavior and

development which also made an impact on quantity surveyors‟ work. Due to

advance of technology, the measurement process can be done using computer system

automatically which include spreadsheets. Besides that, the information technology

also created expert system software (specialist software) to enhance the productivity

of quantity surveyors in measurement and other works.

Willis & Trench (1998) claimed that computerised and other alternative

measurement systems have become more and more widely used. With rapid

advances in computer technology, computer hardware and software applications

have become comparatively less expensive and many firms have adopted one of the

many computer systems. Computer systems have become widely used to produce

bill of quantities and carry out most other quantity surveying functions. The

development of bill production systems is ongoing and they are continually being

upgraded. Due to that, the systems that can generate bill items directly included

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computer-aided design (CAD) data or other schedule data. This fully computerised

system continue to be developed and become more widespread and make the

quantity surveyors concentrate more on interpreting the data produced, ensuring their

completeness and utilising them not only for tender documentation purpose, but also

for cost control and post-contract administration purposes.

According to Alvey (1976), computers seem to display many of the

characteristics associated with human behavior. They perform logical operations like

comparing and choosing alternatives, matching equals or selecting the next

instruction to be carried out. They also have the ability to remember and to make

what appear to be logical decisions. However, computers are lack of the power of

critical judgment and the capacity for creative thinking. The benefits of using

computer are summarised as follows.

i. Accuracy

The computer can handle data and continue to handle it in such a manner as to

maintain accuracy. Human beings are prone to making mistakes as they become

tired but the computer without human intervention will maintain its standard of

performance.

ii. Speed

A special feature if the electronic computer is its speed of operation.

Calculations are performed and decisions made in fractions of a second; a

millionth of a second is not unusual. This is something that human being are

incapable of doing or even comprehending.

iii. Retrieval of Information

The computer can maintain full historical records with rapid access. Masses of

information can be stored in a very small space.

iv. Handling Complex Problems

Computers can perform tasks that are of almost infinite complexity, in fact as

complex as the human brain can comprehend.

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2.11 Computer Spreadsheets System

According to Smith (1989), spreadsheet system had been used in quantity

surveying work for measurement. A spreadsheet combines the power of the

computer with the simplicity of a calculator. It uses a row and column format so that

all total costs and subtotals and other computations can be stored for use at any time.

The subsequent alteration to one entry will automatically lead to an instant

recalculation of the entire worksheet. It is possible to identify the rows and columns

of data in a way which makes sense to the user. Arithmetic and logic operations on

numeric data can be performed on any of the „cells‟ of the worksheet. Any rows or

columns can be summed and the results put into specified cells. The output data can

be formatted together in the most appropriate way. Example of spreadsheet software

is Microsoft Excel.

According to Hardie (1987), a spreadsheet is nothing more than two-

dimensional matrix which consists of vertical columns connecting with horizontal

rows, to produce small boxes or “fields” into which data can be inserted. The main

advantages of the computer spreadsheet is that the program can command the CPU to

manipulate data inserted into the various field cells; for example, lengths can be

multiplied by widths to produce areas, and numbers of areas can be summed or

totaled, all automatically, instantly, and correctly. Reflected dimensions can be

passed automatically to one or more cells, as required. If a change is made in any

cell, the results can also be automatically amended to reflect the effects of the change.

End results can be stored, printed out on paper, or abandoned, at the operator‟s

discretion. Besides that, spreadsheet system permit measurement, pricing, and

summarising of results which can perform work more quickly, possibly more

accurately, and certainly more pleasantly, but not really differently. The

combination of computer and spreadsheet system can also assist with some of that

“thinking”, because most computer programs excel in the “what if” type of game.

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The available spreadsheet systems are including Accel Spreadsheet,

Gnumeric, KSpread, Lotus 1-2-3, Microsoft Excel and OpenOffice (Wikipedia,

2013).

2.12 Specialist Software for Measurement & QS Works

Basically, specialist software is a program that‟s arranged to suit the needs of

the users. In this technological era, various software programs are available in the

market that can automatically take-off quantities of building works and ease the

measurement process or other tasks of quantity surveyors.

2.12.1 CATO CADmeasure

CATO CADMeasure is a multipurpose measurement tool that primarily

allows the user to measure with extreme accuracy from a CAD drawing. It can build

on some other technology such as Autodesk and Causeway to ensure the future proof

platform for all future measurement functions. In addition to measurement from

CAD files, this product can measure from paper copy by the addition of a digitising

tablet, or from photo digital images taken with a digital camera. It can also be used

to measure from fax copies when saved to digital format. CADMeasurement can

range from on screen point and click measurement to fully automated script

measurement allowing the entire drawing to be measured with a single command.

CADMeasure is an easy to use which with CAD-based interactive

measurement tool. It can cater all the measurement needs in one comprehensive

system, measuring directly from CAD files, as well as drawings received in PDF and

DWF formats. Even on projects still encumbered by paper drawings, CADMeasure

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can still rapidly extract the relevant details required for accurate measurement.

Benchmarking studies have proved that, compared to traditional digitising techniques

CADMeasure reduces the time spent measuring initial drawings by one third and

measuring revisions by 50%. CADMeasure can perform a comprehensive range of

measurement functions including lengths, perimeters, areas and volumes. This

enables users to perform a vast range of measurements, including calculating a 3D

pipe or cable run from a 2D drawing, or working out the sloping area of pitched roof

from a 2D plan, using vertical rise or pitch (Causeway, 2012).

Basically, CAD Measure is a tool with taking off capabilities from CAD

drawings by automated or manual measurement methods for plan area, perimeter,

vertical area, vertical partition and lineal measurement (Binalink, 2013).

2.12.2 Masterbill

Masterbill was established in 1981 and have been producing Construction

Industry Software that emerged from a Quantity Surveying practice. Masterbill

created software such as World‟s first true window 32-bits BQ Systems in 1997,

complete eTendering solution in 2001 and eventual launch Masterbill Elite in 2005.

Masterbill have created more than 10 products, there are Masterbill3, Masterbill Elite,

QsCad, Estimator Pro, Digico, Cost Planner, Post Contract, Develop, Feasibility

Estimate and Solution. From the products, QsCad is the software for measurement

and some others product such as Masterbill3 also allowed measurement process to by

using the traditional dimension sheet format which allowing user to entering the

dimensions, squaring automatically and automatically link to Bills of Quantities

(Masterbill, 2012).

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2.12.3 QSCad

QSCad has been designed by Quantity Surveyors for Quantity Surveyors and

Estimators to make full use of readily available CAD drawings in order to save time

and increase accuracy. It has the ability to read from any CAD package and even

from scanned drawings or digital photographs, produce an impressive graphical

record of what has been measured, bring eBusiness that step closer by allowing

Quantity Surveyors to receive and measure CAD drawings via email, without an

expensive CAD system or CAD knowledge and transfer descriptions and quantities

to other Masterbill and Windows software (QScad, 2012).

2.12.4 Buildsoft

Buildsoft is specializes in construction estimate software, takeoff software,

electronic takeoff preparation of bill of quantities as well as hard copy takeoff with

the use of digitizers. It can enhance the quantity surveyors estimating skills with the

help of introducing innovative ways of speeding up with reference to takeoff as well

as to save time and money in preparation of the bills of quantities in addition to the

process of estimation. (Infolink, 2012).

Buildsoft is the estimating software for the building and construction industry.

One of the Buildsoft software is Buildsoft Global Estimating which is for

commercial use in the building and construction industry. It produces Bills of

Quantities or detailed Estimates and Cost Plans. It‟s primary use for Commercial

building contractors and Quantity Surveyors. Information (Data) you enter into the

program can be sorted or analysed using powerful grouping columns. The estimate

can also be summarised to produce totals by area, block, stage, cost centre,

accounting group, or any user-defined set of codes. For measurement, one of the

measurement systems from buildsoft is Buildsoft Take-off system (BTOS) which

used for measurement works. (Buildsoft, 2012).

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2.12.4.1 Buildsoft Take-off system (BTOS)

BTOS is an advancement in on-screen take-off systems and features

enhanced 3D viewing. It has the potential to change the way you do estimating

forever and maybe put some fun back into the estimator‟s job. Certainly, it gives

estimators more time to concentrate on using their skills rather than performing

laborious measuring tasks. This software has already been upgraded using the latest

in progressive software design methods. It has a streamlined interface along with

multiple superior features to make it one of the easiest and most intuitive take-off

systems. It can import a digital image format such as PDF, DXF and DWG into your

project and trace over an image area with your mouse, and you can take off lineal

metres, areas, volumes and vertical area. Then enter any deductions and the BTOS

system will automatically calculate the quantities and transfer the information into

your estimating program (Buildsoft, 2012).

2.12.5 RIPAC

Ripac is a totally integrated system for the construction industry providing

estimating, cost planning, bill preparation and contract administration, using one

database from feasibility to final account. The scope of work for RIPAC included:

(CSSP, 2012)

Bill preparation

Digitising using tablet or imported images.

Take-off on screen from CAD drawings or graphic images.

Cut & Fill and Earthworks Calculations.

Electronic Tendering.

Tender appraisal.

Term Contracts.

Export to Data Warehouse for Crystal Reports / Excel, HTML/XML.

Variations.

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Re-measurement.

Interim Payments.

Cost reporting.

Final accounts.

2.12.6 DimesionX

DimensionX allows measurement direct from electronic drawings into

RIPAC, from DWG, DWF and DXF drawing files, or from PDF, BMP, JPG, GIF

and other image files. DimensionX Measurement opens the drawing on screen and

permits measurement direct, using intuitive and high quality tools. DimensionX also

support both 2D and 3D drawings as well as BIMs (Building Information Models).

Results are captured in Dimension Groups allowing consolidation of logical results

for transfer to measurement areas within RIPAC. Subsequent changes to the drawing

and measurements can be made which are automatically adjusted within RIPAC to

update quantities and prices. Lengths, Areas, Counts and Heights can be calculated

quickly and easily just by clicking or dragging the mouse around the area to be

measured. Other features include drawing revisions, comparison overlays,

calibration of scales, with a consistent and modern interface. All the expected

facilities for zooming, panning, filtering of layers and others (CSSP, 2012).

2.12.7 Autodesk

Autodesk is a world leader in 3D design, engineering, and entertainment

software and services. One of the products from Autodesk called AutodAutodesk

Quantity Takeoff building cost estimating software helps make material costing

faster, more accurate and easier. It enable cost estimators to create synchronized,

comprehensive project views that combine important information from building

information modeling (BIM) tools together with images, geometry and data from

other tools. It can automatically or manually measure areas and count building

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components, export to Microsoft Excel, and publish to DWF™ format (Autodesk,

2013).

The functions of Autodesk Quantity Takeoff software included:

Takeoff in minutes automatically

It can perform a takeoff of quantities on an entire building information model

(BIM) in a short time through integration of 2D and 3D design data.

Greater flexibility than typical databases or spreadsheets

It can perform interactive examination of 3D models for material cost

estimating purposes.

Dynamic counting

It can count and quantify design data quickly and easily.

More efficient manual takeoff

It can support the takeoff of JPG, TIF, PDF, and other “nonintelligent” image

formats.

Share, query, and clarify

It can generate quantities linked to specific objects; Mark up and “round-trip”

your comments.

Faster and more insightful quantity reports

It can create summaries and detailed quantity surveying reports quickly and

easily.

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2.12.8 CostX

CostX was one of the products from Exactal. Exactal was established in

October 2003 which develop estimating software for the construction industry and,

more specifically, to integrate the estimating process with CAD drawing files.

CostX

provides a single integrated environment for capturing dimensions and

developing feasibility studies and full Bills of Quantities, making the management

and cost-control associated with a construction project that much easier. Digital

workflows dramatically reduce the reliance on paper. A powerful and flexible report

writer is built in to ensure professional documentation is produced from CostX.

CostX allowed takeoff of dimensions direct from the CAD files to minimize data

input errors and get accurate measurements by locking onto the precision of CAD

drawings. CosX also allowed the measurement to be done in others drawing files

such as PDF files and graphic files like JPG and BMP. The more intelligence the

drawings contain, the quicker and more automatic your estimate will be. With the

pure graphic files, CostX can simply traces over and uses rubber-stamp-like tools

with calibration to make sure the dimensions taken are to scale (Exactal, 2013).

2.13 Factors Influencing the Choice of Measurement Methods and the

Problems of the Measurement Methods

Teo (2004) claimed that, manual measurement methods is more time

consuming compared to the use of computerised methods and measurement software.

Measurement software allows for the storage and maintenance of standard headings

and descriptions within in-built libraries. These standard headings and descriptions

can be adapted and edited accordingly for use, which help in speeding up the

measurement process compared to the traditional measurement methods which need

to re-write every headings and descriptions. Besides that, computerised method also

allowed the calculations and squaring to be done automatically which is times saving.

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Hence, it can be conclude that speed of measurement process is one of the factors

that will be concerned by Quantity Surveyors in their measurement practice. Besides

that, it also shows that the problems of traditional measurement methods is time

consuming compared to the computerised methods and measurement software.

According to Tan & Yeoh (2011), the problems of using measurement

software involved high installation cost and many procedures to learn and remember.

The firms that used measurement software would need to spend a lot of money to

purchase the software and is time consuming for the staff to learn and remember

before the software can be utilised efficiently. However, there are some benefits by

using measurement software. The benefits include high accuracy in preparation of

BQ, easy to edit the BQ, speed up the measurement works, high traceability, user

friendly and reduction of workforce to do measurement works. It can enhance the

service quality of quantity surveying firms and meet the expectation of the clients.

Hence, it also shows that the factors that influencing the choice of the measurement

methods are include the time taken to undertake the measurement works, cost

involved for the measurement method, the accuracy of the measured quantities, the

flexibility in editing the measurement works, the conveniences in bulk checking the

measured quantities and the reduction of measurement workload.

2.14 Conclusion

Measurement is a process of measuring from drawings and recording all

dimensions of the works. There are three type of measurement methods namely,

traditional measurement method, computer spreadsheet systems method and

specialist software method. This chapter also highlighted the factors influencing the

choice of measurement methods and the problems of the measurement methods.

Basically, the factors and problems of the measurement methods are related to the

time, cost, accuracy, flexibility and traceability of the measurement works.

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The following chapter will discuss about the research methodology which

includes the type of research method, research instrument and methods of data

analysis to approach the study objectives.

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CHAPTER 3

RESEARCH METHODOLOGY

3.1 Introduction

This chapter will discuss the methodology applied in attaining the objective

of this research. The research process is divided into five stages as shown below:

a) Initial stage – Identification of issues and problem statement

b) Second stage – Literature review

c) Third stage – Research design

d) Fourth stage – Data analysis and discussion

e) Final stage – Conclusion & recommendation

3.2 Initial Stage - Identification of Issues and Problem Statement

In the initial stage of the study, a wide area of topic will be studied. It is

basically concentrated on the Quantity Surveyor issues and field due to requirement

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of my degree programme. It can be studied from the secondary source such as

journals, previous research, articles and books. The problems occurred from certain

issue arisen from a certain topic will be analysed. Then, the research‟s topic will be

formulated. After that, the objectives will be formed. Objective will be formed

according to the problem statement that has been identified earlier. Later on, the

scope of research will be stated and followed by the significance of the study.

3.3 Second Stage – Literature Review

Literature review is the essential stage in conducting a research. It involved a

lot of reading and appraising what other people have written to provide a theoretical

base for the research. The literature review serves two purposes. Firstly, it helps the

researcher to gather information to have a better understanding of the research title.

Secondly, the literature review helps to give insight on how to design the study more

effectively (Naoum, 2007). Hence, journals and books related to the Quantity

Surveying measurement methods had been reviewed to grasp an idea to conducting

the study.

3.4 Third Stage - Research Design

The research design is an action plan to attaining the objectives of the study.

According to Naoum (2007), quantitative research is used as inquiry into social or

human problem which is based on testing hypothesis or theory composed of

variables, measured with numbers, and analyzed with statistical procedures, in order

to determine whether the hypothesis or the theory hold true. Hence, the strategy used

for this research will be quantitative research.

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3.4.1 Data Collection

There are three practical approaches associated with primary data collection

namely survey approach, case study approach and problem-solving approach. For

this research, survey approach was used to achieve the objective. The instrument

used for data collection in this research is questionnaire. Questionnaire is a quick

and economic method for conducting the survey. Besides that, it provides high

validity results and suitable to be used for wide geographical area surveys. First of

all, the list of registered QS consulting firms in Malaysia with their addresses and

email addresses were obtained from the Board of Quantity Surveyors Malaysia

(BQSM). Next, the questionnaires were distributed to the firms through post, email

and direct visit. Besides that, online questionnaires (Google Doc.) were also used

because it can save time, cost and it had higher rate of return.

3.4.2 Development of Questionnaire

A well designed questionnaire is important to get the best responses and

results. Hence, the questions must be well-organised and designed to achieve the

objective of the research. With this, the questions should be as clear and concise as

possible without any sense of ambiguity arising from those questions.

The questionnaire is divided into 4 sections. They are:

a) Section A: General Information.

b) Section B: Measurement Methods Undertaken By QS Consulting Firms. This

section is to measure the frequency of the type of measurement

methods undertaken by quantity surveying consultant firms in

Malaysia.

c) Section C: Factors Influencing the Choice of Measurement Methods. This

section is to identify the factors influencing the QS consulting firms

to use the chosen measurement methods.

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d) Section D: Problems Encountered In Using the Chosen Measurement Methods.

This section is to identify problems encountered when practicing the

chosen measurement methods.

3.4.3 Population

In this study, the populations of the study were the QS consulting firms in

Malaysia. Based on the list of QS consulting firms obtained from Board of Quantity

Surveyors Malaysia (BQSM), there are a total of 340 QS consulting firms in

Malaysia.

3.4.4 Sampling

According to Naoum (2007), the term „sample‟ means a specimen or part of a

whole (population) which is drawn to show what the rest is like. The sample in this

study involves QS consulting firms in Malaysia. The list of respondents was

obtained from the Board of Quantity Surveyors Malaysia (BQSM) official websites.

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Table 3.1: Krejcie and Morgan’s Table (Krejcie. and Morgan, 1970)

N S N S N S

10 10 220 140 1200 291

15 14 230 144 1300 297

20

19 240 148 1400 302

25 24 250 152 1500 306

30 28 260 155 1600 310

35 32 270 159 1700 313

40 36 280 162 1800 317

45 40 290 165 1900 320

50 44 300 169 2000 322

55 48 320 175 2200 327

60 52 340 181 2400 331

65 56 360 186 2600 335

70 59 380 191 2800 338

75 63 400 196 3000 341

80 66 420 201 3500 346

85 70 440 205 4000 351

90 73 460 210 4500 354

95 76 480 214 5000 357

100 80 500 217 6000 361

110 86 550 226 7000 364

120 92 600 234 8000 367

130 97 650 242 9000 368

140 103 700 248 10000 370

150 108 750 254 15000 375

160 113 800 260 20000 377

170 118 850 265 30000 379

180 123 900 269 40000 380

190 127 950 274 50000 381

200 132 1000 278 75000 382

210 136 1100 285 100000 384

N = Population; S = Sampling Size

According to the list of registered quantity surveying consulting firms obtained from

the Board of Quantity Surveyors Malaysia (BQSM), the number of registered QS

consulting firms with BQSM in Malaysia is 340. Based on the Krejcie and Morgan‟s

Table, the suggested sampling size is 181. However, according to Mohd. Najib

Abdul Ghafar (2003), the minimum sample size is 30.

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A total 340 questionnaire were distributed via post and email. Part of the

questionnaire surveys are conducted using online questionnaire surveys. However,

only 54 questionnaires were returned

3.5 Fourth Stage - Data Analysis

Method used to analyse the data is descriptive statistics. Descriptive statistic

is the simplest method to analyse data and provides overview of the results. It gives

an idea of what is happening. Normally descriptive statistic will either analyse the

data in percentages or actual numbers (Naoum, 2007).

Data obtained from questionnaires are processed through Microsoft Excel

2007 to transform the raw data into meaningful information that can be used to

achieve the research objectives. The methods used are as follows:

i. Frequency Distribution

Frequency distribution was used to summarise large amount of raw data. It is

used to distribute the data into categories to determine the number of

individuals or cases belonging to each category. The highest percentage or

frequency shows the most preferred answers among the respondents. The

results can be presented in the form of tabulation, pie chart, graph or bar chart.

The percentage or frequency calculation is as the following:

Percentage (%) = Frequency of Selected Answer X 100%

Total Respondents

(Naoum, 2007)

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ii. Mean

This method was used to analyse the likert scale questions. The ranging

from 1-5 with indication from never to very frequent or from not important to

most important and strongly disagrees to strongly agree. All the raw data

from the questionnaires was first tabulated for further analysis. The data

extracted from the questionnaires was analysed by using the mean method.

Coolidge (2006) mentioned that mean is preferable as its mathematical

formula is the arithmetic average of a set of scores. A mean score is required

in order to examine the level of important of the factors influencing the

choice of measurement methods and level of agreement of the problems

encountered in using the chosen measurement methods. Mean score is

calculated by adding all the values in the group and then dividing by the

number of values.

Mean Range

This method of analysis is used to analyze the questions in Section B, C & D

of the questionnaire. The ranging from 1 – 5 with indication from never to

very frequent in Section B, from not important to most important in Section C

and from strongly disagree to strongly agree in Section D.

i) Mean Range = Large Scale – Smallest Scale

5

= (5 – 1) / 5

= 0.80

(Levin et. al., 2000)

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For Section B, the mean range is divided into five categories namely never,

seldom, medium, frequent and very frequent. The following scale will be

used for illustrating the finding in Section B to make the findings more

understandable as follows:

Frequency Mean Value

Never 1.00 – 1.80

Seldom 1.80 – 2.60

Medium 2.60 – 3.40

Frequent 3.40 – 4.20

Very Frequent 4.20 – 5.00

For Section C, the mean range is divided into five categories namely not

important, slightly important, important, very important and most important.

The following scale will be used for illustrating the finding in Section C to

make the findings more understandable as follows:

Frequency Mean Value

Not Important 1.00 – 1.80

Slightly

Important 1.80 – 2.60

Important 2.60 – 3.40

Very Important 3.40 – 4.20

Most Important 4.20 – 5.00

For Section D, the mean range is divided into five categories namely strongly

disagree, disagree, neither agree nor disagree, agree and strongly agree. The

following scale will be used for illustrating the finding in Section D to make

the findings more understandable as follows:

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Frequency Mean Value

Strongly

Disagree 1.00 – 1.80

Disagree 1.80 – 2.60

Neither Agree

Nor Disagree 2.60 – 3.40

Agree 3.40 – 4.20

Strongly Agree 4.20 – 5.00

Mean Score

This method of analysis is used to analyze Section B, C & D of the

questionnaire. The mean score can be calculated using the formulae below:

Mean Value, 𝜒 = ∑aiXi

∑Xi

Where: 𝜒 = Mean Value

∑aiXi = The sum of all the scores in the set

∑Xi = The number of scores or observations in the set

(Abd. Majid & Caffer, 1997)

Scale Scale Score Frequencies

Never 1 8

Seldom 2 14

Medium 3 30

Frequent 4 33

Very Frequent 5 15

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Mean Value = (1 x 8) + (2 x 14) + (3 x 30) + (4 x 33) + (5 x 15)

8 + 14 + 30 + 33 + 15

Mean Value = 3.33

The mean value for this problem statement is 3.33 which will falls in the

range of Medium (2.60 – 3.40) base on the mean range.

3.6 Final Stage - Conclusion and Recommendation

After the results of the analysis have been interpreted, it will be presented in

context. This stage is where the researchers present the final result of the study

based on the evidence obtained from the analysis. Based on the analysed data, the

researcher will draw a conclusion toward the objective of the study. Furthermore,

the personal recommendation will be given for future study and limitations of the

study also will be stated in this stage.

3.7 Conclusion

In conclusion, this chapter described in detail how this study was conducted.

The study was started from the initial stage until the final stage. All the data

obtained from questionnaire were analysed to attain the objectives of the study. The

following chapter will discuss about the data analysis and findings.

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3.8 Flow Chart of Research Methodology

Flow Chart of Research Process

Figure 3.1: Flow Chart of Research Process

IDENTIFICATION OF ISSUES AND PROBLEM

STATEMENTS

- Identify the Issues and Problem Statements

- Research Topic

- Research Questions

- Research Objectives

- Significance of the Study

- Scope of the Study

LITERATURE REVIEW

Sources: Journals, books,

internet resources, previous

thesis and others.

DATA ANALYSIS &

DISCUSSION

- The collected data is analysed using descriptive statistics

method.

CONCLUSION & RECOMMENDATION

- All conclusions and recommendations

were made based on findings gained.

Stage 1

DATA

COLLECTION

Primary Data

- Questionnaire survey

- 340 questionnaires were distributed

to registered QS consultant firms.

Stage 2

Stage 3

Stage 4

Stage 5

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CHAPTER 4

DATA ANALYSIS AND FINDINGS

4.1 Introduction

This chapter discusses the results of analysis and the findings from the

questionnaire surveys in relation to the three (3) objectives of the study. This chapter

consists of five parts. The firsts and second discussed the background of the

questionnaires and respondents. The third part discusses the measurement methods

undertaken by QS consulting firms. Factor influencing the choice of measurement

methods is discussed in the fourth part and problems encountered in using the chosen

measurement methods are discussed in the fifth part.

4.2 Questionnaires Delivered

A total of 340 questionnaires were distributed to all the registered quantity

surveying consulting firm in Malaysia through postal, email, online survey form

(Google Doc.) and direct visit. 54 questionnaires were returned, representing 15.88%

from the total distributed questionnaires. All the data collected from the

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questionnaires were analysed and used as the basis of the study. Table 4.1 shows the

summary of questionnaires delivered and returned.

Table 4.1: Summary of Questionnaires Delivered

Figure 4.1: Questionnaires Delivered

15.88%

84.12%

Percentage (%)

Returned Questionnaires

Un-Returned Questionnaires

Questionnaires Status Qty Percentage (%)

Returned Questionnaires 54 15.88

Un-Returned

Questionnaires

286 84.12

Total 340 100

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4.3 Location of Respondents

Table 4.2 and Figure 4.2 show the composition of respondents‟ location.

Majority of respondents were from Selangor and Kuala Lumpur representing 27.78%

and representing 25.93%. 12.96% of respondents were from Johor and 9.26% from

both Sabah and Penang. The percentage of respondents from Sarawak was 7.41%.

3.70% of the respondents were from Terengganu, 1.85% from both Kelantan and

kedah.

Table 4.2: Numbers of Respondents by Location

Figure 4.2: Percentage of Respondents by Location

25.93%

27.78%

7.41%

9.26%1.85%

9.26%

3.70% 12.96%

1.85% Kuala Lumpur

Selangor

Sarawak

Sabah

Kelantan

Penang

Terengganu

Johor

Kedah

Location of

Respondents Numbers Percentage (%)

Kuala Lumpur 14 25.93

Selangor 15 27.78

Sarawak 4 7.41

Sabah 5 9.26

Kelantan 1 1.85

Penang 5 9.26

Terengganu 2 3.70

Johor 7 12.96

Kedah 1 1.85

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4.4 Measurement Methods Undertaken By QS Consultant Firms

This section discusses the measurement methods used by QS consulting firms.

From the data obtained from the questionnaires, the most commonly used method for

measurement is Computer Spreadsheet Systems where 50 out of 54 respondents use

the Computer Spreadsheet System. On the other hand, 40 out of 50 respondents have

use Specialist Software and the least used method by the QS consulting firms is the

Traditional Measurement Method, being used by 29 out of 54 respondents. Table 4.3

and Figure 4.3 show the frequency of each method and the percentage.

Table 4.3: Measurement Methods used by QS Consulting Firms

Figure 4.3: Comparison of the Types of Measurement Methods Used by QS

Consulting Firms

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

53.70%

92.59%

72.22%

Traditional Measurement MethodComputer Spreadsheet SystemsSpecialist Software

Per

cen

tage

(%)

Type of Method Frequency Percentage (%)

Traditional Measurement Method 29 53.70

Computer Spreadsheet Systems 50 92.59

Specialist Software 39 72.22

Others 0 0.00

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Table 4.3 also reflects that the QS consulting firms use a combination of the

different methods.

Figure 4.3 shows that majority of the firm‟s use Computer Spreadsheet

Systems in their measurement works. This is probably because the Computer

Spreadsheet Systems is cheaper compared to the Specialist Software The Specialist

Software is the second most commonly used method followed by the Traditional

Measurement Methods. There were no other methods stated by the respondents.

Hence, these are the three methods used by the QS consulting firms.

4.4.1 Usage of the Measurement Methods

This section will discuss about the level of usage for each type of the

measurement methods used by the QS consultant firms. Respondents were asked to

rate the level of usage for each type of measurement method. Five point Likert scale

was used for this section analysis, where “1” represents “Never Use” and “5” reflects

“Very Frequent Use”.

The mean score for each measurement method was calculated to identify the

level of usage for each type of measurement method. The mean score and category

for level of usage was explained in Chapter 3. Table 4.4 shows the category for level

of usage and Table 4.5 shows the overall mean value for the measurement methods.

Table 4.4: Category for Level of Usage

Frequency Mean Value

Never 1.00 – 1.80

Seldom 1.80 – 2.60

Medium 2.60 – 3.40

Frequent 3.40 – 4.20

Very Frequent 4.20 – 5.00

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Table 4.5: Usage of the Measurement Methods

Figure 4.4: Mean Value for the Measurement Methods

Table 4.5 & Figure 4.4 shows the mean values for the measurement

methods used by the firms to undertaken their measurement works. According to

Table 4.5 & Figure 4.4, the methods that obtained the highest mean value is

Computer Spreadsheet Systems method. This shows Computer Spreadsheet Systems

is the most frequent used method compared to others. Meanwhile, Specialist

Software method has a mean value 3.11 indicating that the respondents have medium

usage of this method. Accordingly, the mean value for the Traditional Method is 2.20

which fell in the category of seldom use, reflecting that the respondents seldom use

0.00

1.00

2.00

3.00

4.00

5.00

2.20

4.06

3.11

0.00

Mean Value

No. Type of Measurement

Method

Frequencies for Likert Scale Mean

Level of

Usage 1 2 3 4 5 Total

1 Traditional Methods 25 13 4 4 8 54 2.20 Seldom

2 Computer Spreadsheet

Systems 4 1 8 16 25 54 4.06 Frequent

3 Specialist Software 15 5 8 11 15 54 3.11 Medium

4 Others 0 0 0 0 0 0 0.00 N/A

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54

the traditional method for measurement works. This shows that the Traditional

Measurement Methods is being slowly replaced by the Specialist Software and

Computer Spreadsheet Systems. Thus, currently the most frequent used measurement

method in the QS consulting firms is the Computer Spreadsheet Systems.

4.4.2 Types of the Traditional Systems Used

Table 4.6 shows the frequencies of the traditional systems used by QS

consulting firms in the measurement works. Based on the analysis, traditional

abstract and bill method is the most commonly used method among these QS

consulting firms. Meanwhile, Cut and Shuffle System is the second most commonly

method used and Slip Sorting System is the least commonly used systems among the

respondents. There are no other traditional systems stated by respondents, reflecting

that currently there are three traditional system used.

Table 4.6: Types of Traditional Systems Used by QS Consulting Firms

Type of Method Frequency Percentage (%)

Cut and shuffle system 18 62.07

Traditional abstract & bill method 22 75.86

Slip sorting system 16 55.17

Others 0 0.00

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55

Figure 4.5: Comparison of Traditional Systems

Figure 4.5 shows the comparison between the Traditional Systems. Based on

the analysis, 75.86% of the firms adopted traditional abstract and bill method in their

practice. On the other hand, 62.07% of the firms adopted cut and shuffle system and

followed by slip sorting system. This shows that the most of the QS firms have

adopted traditional abstract & bill method compared to the other two methods or

systems. Therefore, it can be concluded that most of the QS consulting firms have

adopted traditional abstract and bill method.

4.4.3 Level of Usage for Traditional Systems

This section discusses the level of usage for each type of traditional systems

used by the QS consultant firms. Respondents were asked to rate the level of usage

for each type of the traditional systems. Four point Likert scale was used for this

section, where “1” represents “Never Use” and “4” reflects “Frequent Use”.

The frequency for each traditional system was calculated to identify the level

of usage for each type of traditional systems. The frequency distribution was

0.00% 20.00% 40.00% 60.00% 80.00%

62.07%

75.86%

55.17%

Others

Slip sorting system

Traditional abstract & bill method

Cut and Shuffle system

Typ

eof

Tra

dit

ional

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56

explained in Chapter 3. Table 4.7 shows the overall frequency for the Traditional

Systems.

Table 4.7: Usage of Traditional Systems

No. Type of Traditional

Systems

Frequencies for Likert

Scale

1 2 3 4 Total

1 Cut and shuffle system 11 8 5 5 29

2 Traditional abstract &

bill method 7 9 8 5 29

3 Slip sorting system 13 6 4 6 29

4 Others 0 0 0 0 0

Figure 4.6: Percentage for the Usage of Traditional Systems

37.93%

24.14%

44.83%

27.59%

31.03%

20.69%

17.24%

27.59%

13.79%

17.24%

17.24%

20.69%

0.00% 20.00% 40.00% 60.00%

Cut and Shuffle system

Traditional abstract & bill method

Slip sorting system

Frequent

Medium

Seldom

Never

Percentage (%)

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57

Table 4.7 & Figure 4.6 show the usage of the traditional systems. Table 4.7 &

Figure 4.6 shows that the traditional system has the highest percentage in frequent

usage is Slip Sorting System although most of the firms have adopted Traditional

Abstract and Bill method. Hence, the most frequent use traditional system is Slip

Sorting System.

4.4.4 Type of Computer Spreadsheet Systems Used

Table 4.8 shows the computer spreadsheet systems used by QS consulting

firms in their measurement works. Based on the analysis, Microsoft Excel is the most

common computer spreadsheet systems adopted by the respondents. The second

highest is Accel Spreadsheet followed by OpenOffice. The fourth highest is Lotus 1-

2-3 and Gnumeric is the second lowest among the computer spreadsheet systems

adopted by QS consulting firms. The least popular computer spreadsheet system is

KSpread and there are no other computer spreadsheet systems stated by the

respondents.

Table 4.8: Type of Computer Spreadsheet Systems Used by QS Consulting

Firms

Type of Computer Spreadsheet

Systems Qty Percentage (%)

Accel Spreadsheet 15 30.00

Gnumeric 2 4.00

KSpread 1 2.00

Lotus 1-2-3 3 6.00

Microsoft Excel

49 98.00

OpenOffice 9 18.00

Others 0 0.00

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58

Figure 4.7: Comparison of Computer Spreadsheet Systems

Figure 4.7 show that 98.00% of the firms adopted Microsoft Excel in their

measurement works. This is probably due to the fact that Microsoft Excel is very

common in our country and easy to acquire. While Accel Spreadsheets is the second

highest, which is 30.00%, followed by Openoffice, 18.00%, Lotus 1-2-3, 6.00%,

Gnumeric, 4.00% and KSpread, 2.00%. Hence, Microsoft Excel is the most adopted

Computer Spreadsheet System in QS consulting firms.

4.4.5 Level of Usage for Computer Spreadsheet Systems

This section discusses the level of usage for each type of Computer

Spreadsheet Systems used by the QS consultant firms. Respondents were asked to

rate the level of usage for each type of Computer Spreadsheet Systems. Four point

Likert scale was used for this section analysis, where “1” represented “Never Use”

and “4” reflected “Frequent Use”.

The frequency for each Computer Spreadsheet systems was calculated to

identify the level of usage for each type of Computer Spreadsheet Systems. The

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

30.00%

4.00%

2.00%

6.00%

98.00%

18.00%

0.00%Others

Openoffice

Microsoft Excel

Lotus 1 - 2 - 3

Kspread

Gnumeric

Accel Spreadsheet

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59

frequency distribution was explained in Chapter 3. Table 4.9 shows the overall

frequency for the Computer Spreadsheet Systems.

Table 4.9: Usage of Computer Spreadsheet Systems

No. Type of Computer

Spreadsheet Systems

Frequencies for Likert

Scale

1 2 3 4 Total

1 Accel Spreadsheet 35 0 4 1 50

2 Gnumeric 48 2 0 0 50

3 KSpread 49 1 0 0 50

4 Lotus 1-2-3 47 3 0 0 50

5 Microsoft Excel 1 1 5 43 50

6 Openoffice 4 3 2 4 50

7 Others 0 0 0 0 0

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60

Figure 4.8: Percentage for the Usage of Computer Spread Systems

Table 4.9 & Figure 4.8 show the usage of computer spreadsheet systems.

Table 4.9 & Figure 4.8 show that Microsoft Excel has the highest percentage in

frequent usage. Hence, it can be concluded that the most frequent use Computer

Spreadsheet system in QS consulting firms is Microsoft Excel.

70.00%

96.00%

98.00%

94.00%

2.00%

82.00%

0.00%

4.00%

2.00%

6.00%

2.00%

6.00%

8.00%

0.00%

0.00%

0.00%

10.00%

4.00%

22.00%

0.00%

0.00%

0.00%

86.00%

8.00%

0.00% 20.00% 40.00% 60.00% 80.00% 100.00% 120.00%

Accel Spreadsheet

Gnumeric

Kspread

Lotus 1 - 2 - 3

Microsoft Excel

Openoffice

Frequent

Medium

Seldom

Never

Usage of The Computer Spreadsheet Systems

Percentage (%)

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61

4.4.6 Type of Specialist Software Used

Table 4.10 and Figure 4.9 show the Specialist Software used by QS

consulting firm. Based on the analysis, the most popular specialist software used in

the firms is Buildsoft, it probably because Buildsoft is more well known by QS

compared to others specialist software. While the second highest are CATO

CADmeasure and Autodesk. On the other hand, CostX and Glodon are the third

highest and followed by Binalink. RIPAC and So Easy software‟s are the fifth

highest. According to the analysis, Masterbill is the second lowest and the lowest are

QsCad, Terramodel and Briscad.

Table 4.10: Type of Specialist Software Used by QS Consulting Firms

Type of Method Qty Percentage (%)

CATO CADmeasure 7 17.95

Masterbill 3 7.69

QsCad 1 2.56

Buildsoft 14 35.90

RIPAC 3 7.96

DimensionX 0 0.00

Autodesk 7 17.95

CostX 6 15.38

Others

Binalink 5 12.82

So Easy 3 7.69

Glodon 6 15.38

Terramodel 1 2.56

Briscad 1 2.56

AtlesPro 1 2.56

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62

Figure 4.9: Comparison of Specialist Software’s

Figure 4.9 shows 35.90% of the Qs consultant firms adopted Buildsoft in

their measurement works. It is the highest among the Specialist software. Out of 14

software, CATO CADmeasure and Autodesk are the second highest Specialist

Software with 17.95% each. The third highest are CostX and Glodon which is 15.38%

each followed by Binalink, 12.82%, Masterbill, RIPAC and So Easy, 7.69%, and

QsCad, Teramodel, Briscad and AtlesPro 1.85% each. The least adopted Specialist

Software is the DimensionX which is 0%. This indicates that not all the QS softwares

are familiar to QS in Malaysia. Hence, it can be conclude that the most adopted

Specialist Software in QS consulting firms is Buildsoft.

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

17.95%

7.69%

2.56%

35.90%

7.69%

0.00%

17.95% 15.38%

12.82%

7.69%

15.38%

2.56%

2.56%

2.56%

CATO CADmeasure Masterbill

Qscad

Buildsoft

RIPAC

DimensionX

Autodesk

CostX

Binalink

So Easy

Glodon

Terramodel

Briscad

AtlesPro

Specialist Softwares

Type of Specialist Software's

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63

4.4.7 Level of Usage for Specialist Software

This section will discuss about the level of usage for each type of Specialist

Software‟s used by the QS consultant firms. Respondents were asked to rate the level

of usage for each type of Specialist Software. Four point Likert scale was used for

this section analysis, where “1” represented “Never Use” and “4” reflected “Frequent

Use”.

The frequency for each Specialist Software was calculated to identify the

level of usage for each type of Specialist Software. The frequency distribution was

explained in Chapter 3. Table 4.11 showed the overall frequency for the Specialist

Software.

Table 4.11: Usage of the Specialist Software’s

No. Type of Computer

Spreadsheet Systems

Frequencies for Likert

Scale

1 2 3 4 Total

1 CATO CAmeasure 32 1 2 4 39

2 Masterbill 36 2 0 1 39

3 QsCad 38 0 0 1 39

4 Buildsoft 25 3 4 7 39

5 RIPAC 36 1 0 2 39

6 DimensionX 39 0 0 0 39

7 Autodesk 32 1 3 3 39

8 CostX 32 0 2 4 39

9 Others 39

- Binalink 34 0 2 3 39

- So Easy 36 0 0 3 39

- Glodon 33 1 2 3 39

- Terramodel 38 0 0 1 39

- Briscad 38 0 0 1 39

AtlesPro 38 0 0 1 39

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64

Figure 4.10: Percentage for the Usage of the Specialist Software

82.05%

92.31%

97.44%

64.10%

92.31%

100.00%

82.05%

84.62%

87.18%

92.31%

84.62%

97.44%

97.44%

97.44%

2.56%

5.13%

0.00%

7.69%

2.56%

0.00%

2.56%

0.00%

0.00%

0.00%

2.56%

0.00%

0.00%

0.00%

5.13%

0.00%

0.00%

10.26%

0.00%

0.00%

7.69%

5.13%

5.13%

0.00%

5.13%

0.00%

0.00%

2.56%

10.26%

2.56%

2.56%

17.95%

5.13%

0.00%

7.69%

10.26%

7.69%

7.69%

7.69%

2.56%

2.56%

0.00%

0.00% 20.00% 40.00% 60.00% 80.00% 100.00% 120.00%

CATO CADmeasure

Masterbill

Qscad

Buildsoft

RIPAC

DimensionX

Autodesk

CostX

Binalink

So Easy

Glodon

Terramodel

Briscad

AtlesPro

Frequent

Medium

Seldom

Never

Percentage (%)

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65

Table 4.11 and Figure 4.10 show the usage of Specialist Software. Based on

the analysis, Buildsoft has the highest percentage in frequent usage 17.95%. The

Specialist Software that has the second highest percentage is CATO CADmeasure

and CostX with 10.26% each. Therefore, it can be concluded that the most frequent

use Specialist Software in QS consulting firms is Buildsoft.

4.5 Factors Influencing the Choice of Measurement Methods

This section discusses the factors influencing the choice of measurement

method. Respondents were asked to rate the level of importance for each of the six

factors given that influence the choice of the measurement methods. A five point

Likert scale was used, where “1” represents “Not Important” and “5” reflects“Most

Important”.

The mean score for the factors was tabulated and then ranked from the

highest to the lowest, as shown in Table 4.13. Table 4.13 identifies the mean value

for each factor. The category for level of satisfaction is as explained in Chapter 3.

Table 4.12 shows the category for level of importance.

Table 4.12: Category of Importance

Frequency Mean Value

Not Important 1.00 – 1.80

Slightly

Important 1.80 – 2.60

Important 2.60 – 3.40

Very Important 3.40 – 4.20

Most Important 4.20 – 5.00

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66

Table 4.13: The Importance Level for Factors Influencing the Choice of

Measurement Methods

Figure 4.11: Comparison of the Factors Influencing the Choice of Measurement

Methods

4.48

3.87

4.69

4.37 4.284.13

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

Mean Value

The time taken to undertake the measurement works.

The cost involved in undertaking the measurement works.

The accuracy of the measured quantities.

The flexibility in editing the measurement works.

The conveniences in bulk checking the measured quantities.

Factors Frequencies of Likert Scale

Mean Ranking Category 1 2 3 4 5 Total

The accuracy of the

measured quantities.

0 0 3 11 40 54 4.69 1 Most

Important

The time taken to

undertake the

measurement works

0 0 6 16 32 54 4.48 2 Most

Important

The flexibility in editing

the measurement works

0 0 6 22 26 54 4.37 3 Most

Important

The conveniences in bulk

checking the measured

quantities

0 1 7 22 24 54 4.28 4 Most

Important

The reduction of

measurement workload

0 3 10 18 23 54 4.13 5 Very

Important

The cost involved in

undertaking the

measurement works.

1 1 16 22 14 54 3.87 6 Very

Important

Others 0 0 0 0 0 0 0.00 0 N/A

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67

Table 4.13 portrays the overall mean value for the importance level for six

factors influencing the choice of measurement methods to be used. The

representation shows that most of the factors were found to be in the range of Most

Important (4.20 – 5.20) whereas only two factors fall into the category of Very

Important (3.40 – 4.20). This shows that all the respondents think that all the six

factors are important.

From the analysis, majority of the respondents think that the measurement

methods that can provide the best accuracy in the measured quantities is the most

important factor that influencing the choice of measurement methods with a mean

value of 4.69. This is followed by the time taken to undertake the measurement

works with a mean value of 4.48. This shows that the first concern to choose a

measurement method to be used is the accuracy of the selected methods and the time

needed to do the measurement using the chosen measurement method. Meanwhile,

the flexibility in editing the measurement works is the third important factor with

mean value of 4.37, followed by the conveniences in bulk checking the measured

quantities with mean value of 4.28. According to table 4.13 and figure 4.11,

respondents think that the measurement workload is not a very important factors

compared to the previous mentioned factors and the least important factor is the cost

involved in undertaking the measurement works.

As pointed out earlier, majority of the respondents agreed that the accuracy of

the measured quantities is the most important factor and followed by the time to do

the measurement works. This shows that the measurement method that will be used

must provide a high reliable accuracy in the measured quantities and shorter time to

undertake the measurement works. Other than that, the flexibility in editing the

measurement works and the conveniences are also important factors influencing the

choice of the measurement methods to be used. This is because quantity surveyors

need to change their measurement and check their measured quantities if there are

any discrepancies. The reduction of workload and the cost needed to undertake the

measurement works are also important but are the two lowest ranked compared to

other factor,

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68

4.6 Problems Encountered Using the Chosen Measurement Methods

This section analyses and discusses the findings of the third objective which

is to identify problems encountered using the chosen measurement methods.

This section discusses the problems for all the three types of the measurement

methods. Respondents were asked to indicate the level of agreement for each of the

seven problems given. A five point Likert scale was used, where “1” represents

“Strongly Disagree” and “5” reflects “Strongly Agree”.

The mean score for the problems was tabulated and then ranked from the

highest to the lowest. The category for level of agreement is as explained in Chapter

3. Table 4.14 shows the categories for the level of agreement.

Table 4.14: Categories for Level of Agree

Frequency Mean Value

Strongly Disagree 1.00 – 1.80

Disagree 1.80 – 2.60

Neither Agree Nor Disagree 2.60 – 3.40

Agree 3.40 – 4.20

Strongly Agree 4.20 – 5.00

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69

4.6.1 Problems of Traditional Measurement Method

Table 4.15: Problems of the Traditional Measurement Method

Figure 4.12: Mean Value for Problems of the Traditional Measurement Method

0.00 2.00 4.00 6.00

4.19

3.20

3.39

3.24

2.74

2.74

3.74

0.09

Others: Data will lost if did not keep properly

Increase measurement workload.

Too costly to use.

Too complicated to use.

Difficult to trace mistake in the measurement.

Not flexible in editing the measurement works

Lack of accuracy in measured quantities.

Time consuming

Pro

ble

ms

Mean Value

Problems Frequencies of Likert Scale

Mean Category 1 2 3 4 5 Total

Time Consuming 2 1 8 17 26 54 4.19 Agree

Lack of accuracy in

measured quantities

4 13 15 12 10 54 3.20 Neither

Agree Nor

Disagree

Not flexible in editing the measurement works

2 14 13 11 14 54 3.39 Neither Agree Nor

Disagree

Difficult to trace mistake

in the measurement

5 12 14 11 12 54 3.24 Neither

Agree Nor

Disagree

Too complicated to use 7 18 14 12 3 54 2.74 Neither

Agree Nor Disagree

Too costly to use 8 14 18 12 2 54 2.74 Neither

Agree Nor

Disagree

Increase measurement

workload

3 3 12 23 13 54 3.74 Agree

Other:

Data will lost if did not keep properly

0 0 0 0 1 54 0.09 Strongly

Disagree

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70

Table 4.15 portrays the overall mean value of the Agreement level for the

seven problems as indicated by the respondents. The representation shows that most

of the problems were found to be in the range of Neither Agree Nor Disagree (2.60 –

3.40) whereas only two problems fall under the category of Agree (3.40 – 4.20). It

shows that not all of the problems stated are encountered when using the traditional

measurement methods. Besides, one of the respondent stated that it is easier to lose

or kept the data when using the traditional measurement method if the measurement

data is not kept properly.

From the analysis, respondents agreed that the traditional measurement

methods are time consuming and will increase the measurement workload. The

highest mean value is time consuming which is 4.19 and followed by increase

measurement workload with a mean value of 3.74. This shows that the respondents

agreed that the traditional measurement methods is time consuming compared to

increase measurement workload. This is probably because the traditional

measurement methods involve a lot of paper work and the measurement works is

done manually. Meanwhile, the other five problems are fall under the category of

Neither Agree Nor Disagree. The problem that obtained the lowest mean value are

too complicated to use and too costly to use with both having a mean value of 2.74.

This is probably because the traditional measurement methods is cheaper and do not

involve computerised works compared to Computer Spreadsheet Systems and

Specialist Software.

It seems that the respondents agreed that the problems of the Traditional

Measurement Methods are time consuming and increase the measurement workload.

On the other hand, respondents neither agree nor disagree for the other five problems,

namely, lack of accuracy in measured quantities, not flexible in editing the

measurement works, difficult to trace mistake in the measurement, too complicated

to use and too costly to use. This is probably because the occurrence of the problems

depends on the firms.

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71

4.6.2 Problems of Computer Spreadsheet Systems

Table 4.16: Problems of the Computer Spreadsheet System

Figure 4.13: Mean Value for Problems of Computer Spreadsheet Systems

0.001.00

2.003.00

2.76

2.522.26

2.48

2.202.22

2.52

0.09

Others: Have to be careful with the formula setting

Increase measurement workload.

Too costly to use.

Too complicated to use.

Difficult to trace mistake in the measurement.

Not flexible in editing the measurement works

Lack of accuracy in measured quantities.

Time consuming

Pro

ble

ms

Mean Value

Problems Frequencies of Likert Scale

Mean Category 1 2 3 4 5 Total

Time Consuming 3 24 14 9 4 54 2.76 Neither

Agree Nor

Disagree

Lack of accuracy in

measured quantities

3 27 19 3 2 54 2.52 Disagree

Not flexible in editing

the measurement

works

7 30 13 4 0 54 2.26 Disagree

Difficult to trace

mistake in the

measurement

4 27 17 5 1 54 2.48 Disagree

Too complicated to use 7 32 12 3 0 54 2.20 Disagree

Too costly to use 12 25 12 3 2 54 2.22 Disagree

Increase measurement

workload

4 24 21 4 1 54 2.52 Disagree

Other:

Need to be careful

with the formula setting

0 0 0 0 1 54 0.09 Strongly

Disagree

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72

Table 4.16 portrays the overall mean value for the Agreement level for the

seven problems as indicated by the respondents. The representation shows that most

of the problems were found to be in the range of Disagree (1.80 – 2.60) whereas only

one problem fall under the category of Neither Agree Nor Disagree (2.60 – 3.60). It

shows that most of the problems were not encountered when using Computer

Spreadsheet Systems. One of the respondents stated that the care has to be taken with

the formula setting during the measurement works.

From the analysis, most of the problems given are disagreed by the

respondents. The problem with the lowest mean value is too complicated to use with

a mean value of 2.20. This reflect that the respondents are familiar with the computer

spreadsheet systems and do not think it is too complicated to use. The second lowest

mean value is too costly to use with a mean value of 2.22. This indicates that the cost

for purchasing or use the computer spreadsheet system is acceptable and reasonable

to them. The highest mean value is time consuming which is 2.76 that fall under the

category of Neither Agree Nor Disagree. This shows that some of the respondents

agreed that the computer spreadsheet systems are time consuming, while some

respondents do not think so. This is probably because some respondents are familiar

in using the computer spreadsheet systems in measurement works and some are not

It seems that the respondents disagreed with the problems given except for

the time consuming problem. The problems that the respondents disagreed are lack

of accuracy in measured quantities, not flexible in editing the measurement works,

difficult to trace mistake in the measurement, too complicated to use, too costly to

use and increase measurement workloads. This shows that computer spreadsheet

systems is quite flexible in editing, not difficult to trace mistake, not complicated to

use, not too costly to use, can provide quite accurate quantities and can reduce

measurement workload. Therefore, it can be concluded computer spreadsheet

systems are quite suitable to be used for measurement works.

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73

4.6.3 Problems of Specialist Software

Table 4.17: Problems of the Specialist Software

Figure 4.14: Mean Value for Problems of the Specialist Software’s

0.00 1.00 2.00 3.00 4.00

2.28

2.13

2.50

2.54

2.80

3.41

2.48

0.00

Others

Increase measurement workload.

Too costly to use.

Too complicated to use.

Difficult to trace mistake in the measurement.

Not flexible in editing the measurement works

Lack of accuracy in measured quantities.

Time consuming

Pro

ble

ms

Mean Value

Specialist Software's Method

Problems Frequencies of Likert Scale

Mean Category 1 2 3 4 5 Total

Time Consuming 14 20 13 5 2 54 2.28 Disagree

Lack of accuracy in

measured quantities

11 27 15 0 1 54 2.13 Disagree

Not flexible in editing the

measurement works

8 22 15 7 2 54 2.50 Disagree

Difficult to trace mistake

in the measurement

6 22 19 5 2 54 2.54 Disagree

Too complicated to use 4 17 20 12 1 54 2.80 Neither Agree Nor

Disagree

Too costly to use 3 9 15 17 10 54 3.41 Agree

Increase measurement

workload

6 24 19 2 3 54 2.48 Disagree

Other:

Need to be careful with

the formula setting

0 0 0 0 0 54 0.00 N/A

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74

Table 4.20 shows the overall mean value for the Agreement level for the

seven problems as indicated by the respondents. The representation shows that most

of the problems were found to be in the range of Disagree (1.80 – 2.60) and two fall

under the category of Neither Agree Nor Disagree (2.60 – 3.60) and Agree (3.50 –

4.20). Respectively it shows that most of the problems were not encountered when

using Specialist Software.

From the analysis, the respondents agreed that Specialist Software is too

costly to use. The mean value for this problem is 3.41 which is the highest among the

others problems. The problem of too complicated to use have the second highest

mean value of 2.80, which falls under the category of Neither Agree Nor Disagree.

This shows that some of the respondents think that the Specialist Software is too

complicated to use and some of them do not think so. This is probably because not

all the QS firms are familiar with using the Specialist Software in their measurement

works. On the other hand, the respondents do not think that the Specialist Software is

time consuming, lack of accuracy, not flexible in editing, difficult to trace mistake

and increase the measurement workload. This is probably because the Specialist

Software has various functions that can help Quantity Surveyors to reduce mistake,

time and difficulty in the measurement works.

According to the findings, the main problem for Specialist Software is too

costly to use. This is probably due to the price of the Specialist Software which is

very expensive to install in every QS computer in the firms. In contrary, lack of

accuracy in measurement quantities, not flexible in editing the measurement works,

difficult to trace mistake in the measurement and increase the measurement workload

are not the problems with the Specialist Software. The analysis also shows that the

Specialist Software is not complicated to use.

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75

CHAPTER 5

CONCLUSION AND RECOMMENDATION

5.1 Introduction

This chapter concludes the overall study that have been conducted with

regards to the measurement methods undertaken by QS consultant firms, factors

influencing the choice of measurement methods and problems encountered using the

chosen measurement methods. The predicaments encountered during the conduct of

the study will also be discussed in this chapter. Future recommended studies are

highlighted at the end of the chapter.

5.2 Conclusion

The objective of the study is to identify measurement methods undertaken by

QS consultant firms, to determine factors influencing their choice of measurement

methods and to identify problems encountered using the chosen measurement

methods. The conclusion of the study is divided into 3 sections: types of

measurement methods undertaken by QS consultant firms, factors influencing their

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76

choice of measurement methods and problems encountered using the chosen

measurement methods. The conclusion is made in accordance with the objectives of

the study.

5.2.1 Types of measurement methods undertaken by QS Consultant Firms

From the analysis, it can be concluded that all of the measurement methods

mentioned in the questionnaire; traditional measurement method, computer

spreadsheet system method and specialist software method are being used in QS

consulting firms. Among these three methods, the most frequent used method by QS

consulting firms is the computer spreadsheet system, followed by specialist software

and traditional measurement methods. On the other hand, the most adopted type of

traditional systems in QS consulting firms is the traditional abstract and bill method.

However, it is not the most frequent used traditional system in QS consulting firm.

The most frequent use traditional system is Slip and Sorting System. This indicated

that although the most adopted traditional systems in QS consulting firm is

Traditional Abstract and Bills method, but it is not the most frequent used method in

the QS consulting firms. Meanwhile, the type of computer spreadsheet systems that

most adopted and most frequent used in QS consulting firms is Microsoft Excel. For

the specialist software, the type of Specialist Software that most adopted and most

frequent used in QS consulting firms is Buildsoft.

5.2.2 Factors Influencing the Choice of Measurement Methods

From the analysis, there are four most important factors that influence the

choice of measurement methods which included the accuracy of the measured

quantities, the time taken to undertake the measurement works, the flexibility in

editing the measurement works and the conveniences in bulk checking the measured

quantities. It can therefore be concluded that these four factors are main factors

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77

influencing the choice of measurement methods to be used in the QS consulting

firms.

5.2.3 Problems Encountered Using the Chosen Measurement Methods

From the analysis, the main problems in using the traditional methods are

time consuming and increase measurement workload. There are no problems

encountered using the computer spreadsheet system, and the main problem with the

specialist software is that they are too costly to be used.

5.3 Limitations of Study

Throughout the entire process of the study, the problems encountered include:

i. 340 sets of questionnaire have been distributed to the respondents but only 54

sets of questionnaire were returned.

ii. Distribution of questionnaire through postal is quite costly and time

consuming.

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78

5.4 Recommendation for Future Study

Based on the findings and conclusions of the study, the following are several

recommendations for future study.

i. Investigate the skills of QS students in using Microsoft Excel to do

measurement.

ii. Compare the benefit of using computer spreadsheet systems and specialist

software in measurement.

iii. For future study, it is also recommended that the numbers of respondents

involved should be higher to increase the accuracy of the findings and data

collection techniques should include interviews to improve the accuracy of

data.

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79

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APPENDIX A

Form of Questionnaire

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86

TITLE OF STUDY:

MEASUREMENT METHODS IN QUANTITY SURVEYING CONSULTANT

FIRMS

QUESTIONNAIRE

Objectives of the Study:

1. To identify measurement methods undertaken by QS consultant firms.

2. To determine factors influencing their choice of measurement methods.

3. To identify problems encountered using the chosen measurement methods.

This questionnaire is used to collect data for the above study. All information will be

kept CONFIDENTIAL and will only be used for academic purposes.

Please kindly return the completed questionnaire using the envelope provided or

scan and email to [email protected]

Your cooperation is highly appreciated.

Thank you.

Chen Kah Yong (B11BE0006)

3SBEQ (Bachelor of Quantity Surveying)

016-884 8789

[email protected]

Supervisor: Assoc. Prof. Sr. Dr. Fadhlin Abdullah

DEPARTMENT OF QUANTITY

SURVEYING

FACULTY OF BUILT

ENVIRONMENT

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87

SECTION A: GENERAL INFORMATION

1) Name of Firm:

_________________________________________________________________

2) Firm Address: __________________________________________________

__________________________________________________

__________________________________________________

3) E-Mail Address: __________________________________________________

4) Firm‟s Stamp:

5) Name of respondent: ____________________________________________

6) Position of respondent : ____________________________________________

7) Signature:

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88

SECTION B:

MEASUREMENT METHODS UNDERTAKEN BY QS CONSULTANT

FIRMS

1. Please indicate the measurement methods undertaken by your firm.

Methods

Categories

Never

( 1 )

Seldom

( 2 )

Medium

( 3 )

Frequent

( 4 )

Very

Frequent

( 5 )

i. Traditional measurement methods:

Taking-off, working up and

squaring the dimensions are done

by hand using dimension paper and

other tools.

ii. Computer spreadsheet systems:

Taking-off is done using computer

spreadsheet system to insert data,

manipulate the taking-off data,

squaring the inserted dimension

and total up the measurement

quantities automatically, instantly

and correctly.

iii. Specialist Software for

measurement:

Taking-off is done using specialist

software as a tool to trace the

dimension and quantities from the

digital drawing files (PDF, DWF,

DFX & Etc) and automatically

calculate the quantities and transfer

it to Bills of Quantities.

iv. If others, please specify:

_______________________

_______________________

_______________________

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2. If your firm uses the traditional measurement methods for measurement, please

indicate level of use of the traditional system adopted by your firm.

Type of traditional systems

Categories

Never

( 1 )

Seldom

( 2 )

Medium

( 3 )

Frequent

( 4 )

i. Cut and shuffle system.

ii. Traditional abstract & bill method

iii. Slip sorting system

iv. Others (Please specify):

________________________________

3. If your firm uses computer spreadsheet system for measurement, please indicate

the level of use of the spreadsheet program adopted by your firm.

Type of computer spreadsheet systems

Categories

Never

( 1 )

Seldom

( 2 )

Medium

( 3 )

Frequent

( 4 )

i. Accel Spreadsheet

ii. Gnumeric

iii. KSpread

iv. Lotus 1-2-3

v. Microsoft Excel 2003/2007/2010

vi. OpenOffice.org

vii. Others (Please specify):

________________________________

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90

4. If your firm uses specialist software for measurement, please indicate the level

of use of the Specialist Software adopted by your firm.

Type of specialist software’s

Categories

Never

( 1 )

Seldom

( 2 )

Medium

( 3 )

Frequent

( 4 )

i. CATO CADmeasure

ii. Masterbill

iii. QsCad

iv. Buildsoft

v. RIPAC

vi. DimensionX

vii. Autodesk

viii. CostX

ix. Others (Please specify):

_____________________________

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91

SECTION C:

FACTORS INFLUENCING THE CHOICE OF MEASUREMENT

METHODS

1. Please indicate, in priority order, the factors influencing the choice of the

measurement methods. (Please circle the appropriate rating scale on the right-

hand side)

Rating Scale:

1 – Not Important 3 – Important 5 – Most Important

2 – Slightly Important 4 – Very Important

i. The time taken to undertake the

measurement works.

1 2 3 4 5

ii. The cost involved in undertaking the

measurement works.

1 2 3 4 5

iii. The accuracy of the measured quantities.

1 2 3 4 5

iv. The flexibility in editing the measurement

works.

1 2 3 4 5

v. The conveniences in bulk checking the

measured quantities.

1 2 3 4 5

vi. The reduction of measurement workload.

1 2 3 4 5

vii. Others (Please specify):

_________________________________

1 2 3 4 5

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92

SECTION D: PROBLEMS ENCOUNTERED IN USING THE CHOSEN

MEASUREMENT METHODS

1. Please indicate your level of agreement with the problems encountered in using

the chosen measurement methods.

Problems

Strongly

Agree

( 5 )

Agree

( 4 )

Neither

Agree

Nor

Disagree

( 3 )

Disagree

( 2 )

Strongly

Disagree

( 1 )

1. Traditional

Measurement Method

- Time consuming

- Lack of accuracy in

measured quantities.

- Not flexible in editing the

measurement works

- Difficult to trace mistake

in the measurement.

- Too complicated to use.

- Too costly to use.

- Increase measurement

workload.

- Others (Please Specify):

__________________

__________________

2. Computer Spreadsheet

System

- Time consuming

- Lack of accuracy in

measurement quantities.

- Not flexible in editing the

measurement works

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93

- Difficult to trace mistake

in the measurement.

- Too complicated to use.

- Too costly to use.

- Increase measurement

workload.

- Others (Please Specify):

__________________

__________________

3. Specialist Software

- Time consuming

- Lack of accuracy in

measurement quantities.

- Not flexible in editing the

measurement works

- Difficult to trace mistake

in the measurement.

- Too complicated to use.

- Too costly to use.

- Increase measurement

workload.

- Others (Please Specify):

__________________

__________________

Thank you very much for your time and cooperation.