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Transcript of marudhu
Final Year – B.B.A jawahar Science College
A STUDY ON EMPLOYEES STRESS MANAGEMENT
IN SARAVANA GLOBAL ENERGY LIMITED IN
P.N.KUPPAM
Submitted by
R.MANIKANDAPRABU Reg.No.:2976729
G.MANIVASAGAM Reg.No.:2976733
S.MARUDHU PANDIYAN Reg.No.:2976734
G.SOUNDAR RAJAN Reg.No.:2976755
N.S.THIYAGARAJAN Reg.No.:2976765
Under the Guidance of
Mr. T.S. Kumar, B.Sc., M.B.A., M.Phil.
Lecturer in Business Administration
A Project work report submitted in partial fulfillment of the
requirements for the award of the degree of a Bachelor of
Business Administration
Thiruvalluvar University
Department of Business Administration Page 1
Final Year – B.B.A jawahar Science College
DEPARTMENT OF BUSINESS ADMINISTRATION
JAWAHAR SCIENCE COLLEGE
NEYVELI – 607 802.
DEPARTMENT OF BUSINESS ADMINISTRATION
JAWAHAR SCIENCE COLLEGE
BLOCK – 14, NEYVELI 607 803
BONAFIDE CERTIFICATE
PROJECT REPORT – 2011 - 2012
A STUDY ON EMPLOYEES STRESS MANAGEMENT AT WORK PLACE
IN SARAVANA GLOBAL ENARGY LIMITED,
P.N.KUPPAM
Bonafide record of work done by
Department of Business Administration Page 2
APRIL – 2012
Final Year – B.B.A jawahar Science College
R.MANIKANDAPRABU Reg.No.:2976729
G.MANIVASAGAM Reg.No.:2976733
S.MARUDHU PANDIYAN Reg.No.:2976734
G.SOUNDAR RAJAN Reg.No.:2976755
N.S.THIYAGARAJAN Reg.No.:2976765
Submitted in Partial fulfillment of the requirements for the
Award of the degree of Bachelor of Business Administration
under the Thiruvalluvar University during the Academic year
2011-2012
Mr. T.S.KUMAR,B.Sc.,M.B.A.,M.Phil Mr. RAM VELMURUGAN, B.E., M.B.A., M.Phil
Project Guide Head of the Department of Business
Lecturer in Business Administration Administration
APPROVED BY
Dr.V.T.CHANDHRASEKARAN
Principal
Submitted for the viva-voice examination held on ________________
External Examiner ___________ Internal Examiner ___________
Department of Business Administration Page 3
Final Year – B.B.A jawahar Science College
ACKNOWLEDGEMENT
First of all we are very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of we study in this college
We sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
We are wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Also we owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers who
helped we to this project successfully.
MANIKANDAPRABU.R
MANIVASAGAM.G
MARUDHUPANDIYAN.S
SOUNDHARRAJAN.G
THIYAGARAJAN.N.S
Department of Business Administration Page 4
Final Year – B.B.A jawahar Science College
ACKNOWLEDGEMENT
First of all Iam very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of my study in this college
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
I am wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Also I owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers
who helped me to this project successfully.
Department of Business Administration Page 5
Final Year – B.B.A jawahar Science College
MANIKANDAPRABU.R
ACKNOWLEDGEMENT
First of all Iam very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of my study in this college
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
I am wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Department of Business Administration Page 6
Final Year – B.B.A jawahar Science College
Also I owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers
who helped me to this project successfully.
MANIVASAGAM.G
ACKNOWLEDGEMENT
First of all Iam very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of my study in this college
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
Department of Business Administration Page 7
Final Year – B.B.A jawahar Science College
I am wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Also I owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers
who helped me to this project successfully.
MARUDHUPANDIAN.S
ACKNOWLEDGEMENT
First of all Iam very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of my study in this college
Department of Business Administration Page 8
Final Year – B.B.A jawahar Science College
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
I am wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Also I owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers
who helped me to this project successfully.
SOUNDHAR RAJAN.G
Department of Business Administration Page 9
Final Year – B.B.A jawahar Science College
ACKNOWLEDGEMENT
First of all Iam very much greateful to
Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science
college,for providing all the facilities to us during the period of my study in this college
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the
department of business administration for his valuable suggestions and guidelines he
offered for accomplishing this project work .
I am wordless to express my thanks to the faculty guide
Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to
complete this project work successfully.
Also I owe a lot to other faculty members of the department
Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their
moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers
who helped me to this project successfully.
THIYAGARAJAN.N.S.
Department of Business Administration Page 10
Final Year – B.B.A jawahar Science College
CONTENTS
CHAPTER
NO
PARTICULARSPAGE
NO
1. INTRODUCTION 1
2. PROFILE OF THE COMPANY 2
3. REVIEW OF LITERATURE 11
4. OBJECTIVES OF THE STUDY 22
5. RESEARCH METHODOLOGY 24
6. DATA ANALYSIS AND INTERPRETATION 28
8. FINDINGS OF THE STUDY 80
9. SUGGESTIONS AND RECOMMENDATION 83
10. CONCLUSIONS 84
11. APPENDIX 85
12. BIBLIOGRAPHY 89
Department of Business Administration Page 11
Final Year – B.B.A jawahar Science College
CHAPTER – I
INTRODUCTION
Introduction says, “Stress” has become so familiar word that experts from
medical, HRD, management fields and yoga experts give much stress on defining
stress and managing stress. Indeed, stress has been woven into the fabric of life
today. It starts from birth and if ignored ends only with death. No person in this
universe is free from some amount of stress. In fact, anything hat makes us tense,
angry or frustrated is stress. Dr. Hans Seyle, the noted experts on the stress says,
“Stress, like relatively, is a scientific concept, which has suffered from the mixed
blessing of being too little understood”.
Stress is common in all strata of society and all age groups though the
intensity, magnitude and visual symptoms differ from individual. A certain
amount of stress is, however, desirable individual; to give required stimulation to
overcome obstacles that may prevent a person in achieving his ultimate goal. At
times, we even invite mild stress to avoid boredom and development some
motivation for a given activity. Dr. G. Wilkinson in his paper in the British
Medical Association Publication has defined stress through the following equation:
Levels of stress = Environmental stressor + stress Response + Significance of
Event
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Final Year – B.B.A jawahar Science College
Chapter -II
PROFILE OF THE COMPANY
A public limited company by the promoters, Mr. Padam J .challani chairman
& CEO and Mr. Prakash chand Jain, vice chairman, who have been in the
business in Tamil Nadu for more than two and half decades. SARAVANA
GLOBAL ENERGY LIMITED (formerly saravana insulators Limited) was
established in the year 2003 by acquiring the total assets of Mrs. Seshasayee
industries Limited, a former reputed company, supplying High voltage insulators,
for transmission / distribution lines and railway electrification etc., The promoters
revamped, modernized and expanded and established the entire activities in
P.N.Kuppam, to produce High Alumina Porcelain Insulators required for power
equipments, Power Grid (PGCIL) having 1200 MT per month and the production
operations were of Solid Core, Post Insulators and Bushings for supplying up to
765kY to all Electricity Boards like, TNEB, MSEB, APSEB, MPEB, KPTCIL,
KSEB,
APTRANSCO etc. and others through insulators manufacturers.
THE PRODUCT RANGE COVERS THE FOLLOWING ITEMS.
~ Solid Core Long Rod Insulators up 765KY. Hollow Bushings, SF6 Circuit
Breakers, CTs/CYTs and lightning arrestors. 25KV Solid Core Insulators for
Railway Electrification.
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Final Year – B.B.A jawahar Science College
Solid core line post insulators
It is a well known fact that former Seshasayee Industries Limited ( SIL) had
got a high reputation with their consultancy and technical know-how from
German, French& Italian experts for manufacturing various Alumina Porcelain
sophisticated under the guidance of Mrs. Louis Locatelli who was a renowned
European expert in the field.
Mr. Louis Locatelli trained many of the engineers and also established the
high strength Alumina body in India for manufacture of high strength solid core
insulators and high pressure bushings and the core engineers who are now with
Saravana Global Energy Limited in charge of production, testing, specification
etc,. Were all people worked with Mr. Louis Locatelli, Mr.Mario Audi and other
leading ceramic experts and have also undergone Training in European factories
for manufacture of specialty insulators required by the power industry. Besides
putting up a sophisticated Plant with all imported machines and firing kilns, Mr.
Louis Locatelli helped the company at that to have a full fledged Extra High
Voltage and Mechanical testing lab which is also now modernized with updated
instrumentation, calibration of equipments etc.
So that the lab can be used for our own development and testing also for
external testing of electrical products to customers like Electricity Boards,
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Final Year – B.B.A jawahar Science College
Railways, PGCIL and others. The Global power Research Institute (GPRI)
(formerly Saravana EHV Lab)has been accredited by National Accreditation Board
for testing and calibration Laboratories(NABL)as per S/ISO17025-requirements
for Testing of Electrical and Mechanical tests up to 400K v for Insulators,
Porcelain and composite Insulators and Hardware.
It may be noted that the high voltage and extra high voltage product range is
at par with leading insulator manufacturers in India and abroad. There are about
850 employees working in this company having requisite education, skill and
experience in the manufacturing of insulators. Lot of interest is being shown by
leading switch gear manufacturers in India and abroad ikeABB, Crompton
Greaves, Areva, Siemens, L & T,BHEL and others for supply of bushings, solid
core Post insulators etc. (have their confidence of the quality level and
specification of the products which are being produced in the factory
with background of the operating people and facilities and infrastructure created by
the Management to supply various products required-by utilities and power
equipments manufacturers).
MANUFACTURING PROCESS
The conversion of Raw Materials into a finished goods is proves as Known as
manufacturing process.
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Final Year – B.B.A jawahar Science College
Raw Material Ball Mill
Plunger
Filter Press
Pug Mill
PED
Shopping
Drying
Finishing
Glazing
Kiln
Cutting
Assembling
Testing
Packing
Despatch
Raw Material:
There are different types of Raw Material
.:. HI Alumina
.:. HKC Clay
.:. TA Ball Clay
.:. Feldspar
.:. BGP Clay
.:. DM Clay
.:. NC II Clay
.:. Steatite
Department of Business Administration Page 16
Final Year – B.B.A jawahar Science College
BALL MILL
Ball mill is a machine, which is used to grind or mix the raw material in a
proper composition. It rotates horizontally with a constant speed and it is also gear
system. It takes 6 Hrs for grinding the raw material.
BLUNGER:
It is a tank which is present below the ground surface where scrap is poured
and water is added it. It resemble like a fan like structure which consist of blade. A
fan rotates for several hours to form the slip. The segmentation is settled in the
blunger and only the slip is transferred to the filter press.
FILTER PRESS:
Filter press is a machine which is used to remove the water from the slurry
by applying pressure with help of hydraulic system, and the pressure increased and
the water removed through the nylon cloth due to increased pressure. This
operation goes nearly 3-4 hrs to bring a cake formation.
PUG MILL:
It is a fabrication machine which is used to bring the filter cake into desired
shape with the required dimension. The vacuum condition must be maintained
inside the PUG mill in order
to avoid breakage; air is converted from low pressure to high pressure. The
unloaded cake is rotated to become noodles like structure. Finally we get the
desired shape.
Department of Business Administration Page 17
Final Year – B.B.A jawahar Science College
DRIER (PED): PUG ELECTRIC
It is the process in drying section where the PUG gets dried by using electric
supply approximately 500 voltages is applied. Then it is allowed to drying for 40
hrs (approximately) for evaporating moisture content by potential difference
created in it. The time. Taken for the process of drying varies for different shapes
and sizes.
SHAPING:
There are two types of shaping system followed
A. Manual
B. CNC Program
A) Manual
It is used on individual person to can design the PUG with the help of temp
plate.
B) CNC Program
It is systematic process and set to the program after work down the design
on automatically.
THERMIC FLUID HEATER:
After shaping, the PUG has to be taken to drying process and bring to
required moisture content of 0.5% (approximately) in it.
The temperature inside the drier must be increased day to day
Department of Business Administration Page 18
Final Year – B.B.A jawahar Science College
FINISHING BOOTH
This section where the surface of the PUG has to be shined.
GLAZING AREA:
A. Dipping
B. Monogram
A.Dipping
Here, The PUG pieces are dipped in the suitable coloring agent (liquid state)
which is stored in large rectangular tray where the surface of the PUG gets
required colour whichever colour wants.
B.Monogram
It is the place where the stickers are pasted on the surface of the PUG.
The stickers giving the information about manufacturing date, company logo and
serial number.
KILN:
It is a systematic process. There are two types of kiln.
Shuttle Kiln
Tunnel Kiln
In SGEL it used on shuttle Kiln. It is used to heat on 3 days the designed
pieces at a very high temperature of above 1230° c to 1250° c. After 2 days
attaining the maximum temperature, the cooling has to be done. At the end of the
cooling, the temperature is maintained at room temperature 35° c to 45° c the time
taken to complete the process be varying for different material.
Department of Business Administration Page 19
Final Year – B.B.A jawahar Science College
SORTING:
After Kiln process it will check insulator piece come to correct shape.
CUTTING:
Insulator unwanted top and bottom part can be cut and removed them.
ASSEMBLING:
It can assemble the metal parts are fixed with the help of cement like injection type
at the top and bottom part of the insulator.
TESTING:
It has five types of testing
Tensile testing
Bending testing
Hot water temperature testing
Cold water temperature testing
~ Curing chamber
A) Tensile testing
We can know how much length the ceramic material can able to expand.
B) Bending testing
It can withstand how much bending force acting on it.
C) Hot water temperature testing
It can with stand up to what extent of higher temperature.
D) Cold water temperature testing
It can with stand up to what extent oflow temperature.
Department of Business Administration Page 20
Final Year – B.B.A jawahar Science College
E) Curing chamber
It is a chamber into which the ceramics placed for particular period of Time with a
continuous spraying of cold water or stream on it on order to check whether any
properties of the materials can change.
PACKING:
After finishing the testing process. Finally the insulator is packed within the
wooden box.
DISPATCH YARD:
After packing products are kept ready for dispatch.
Department of Business Administration Page 21
Final Year – B.B.A jawahar Science College
CHAPTER – III
REVIEW OF LITERATURE
INTRODUCTION:
The work Stress is derived from the Latin term “Stringers” which means “to draw tight”.
Same define stress as the non. Specific response of the body to any demands made on it. when
the demands on an individual’s exceed his capacity and adjustment resources stress occurs.
MEANING:
Stress is the general term applied to the pressure people feel in life. Stress on individuals
ranges from personal day to day life to their orgal activities. “Stress is a costly business expense
that affects both employee health and company profit”.
DEFINITION:
Hans Selye defines stress as “An adoptive response to the external situation that results
in physical, psychological and/or behavioural deviation for organizational participants.
This stress is a mental, emotional or physical reaction resulting from an individual’s
response to environmental pressure and similar stimuli. It refers to pressures people feel in life.
Hans Selye, the father of stress, believes that stress is the spice of life and absence of stress is
death. Different persons respond to stress full situations in different ways.
Department of Business Administration Page 22
STRESS
Nervousness Instability
Emotional Instability
Excessive use of Alchocol or drugs
Feelings of Inability Cope
Unco-operative Attitude
Seeping problem absenteeism
Chronic worry
Inability of Relax
High blood processing
Digestive Problem
Final Year – B.B.A jawahar Science College
SYMPTOMS OF STRESS:
Department of Business Administration Page 23
Final Year – B.B.A jawahar Science College
The source of stress come from are called stressors. The stressors, or the so called
antecedents of stress come from both inside our body and mind and outside of ourselves. The
stressors thus fall logically into for categories viz., environmental, organizational, group and
individual stressors. These are summarized in figure that thinking of stressors in various
categories will help us become more aware of stress in our lives. These are now discussed on by
one.
CAUSES OF STRESS:
ENVIRONMENTAL STRESSORS
Department of Business Administration Page 24
Final Year – B.B.A jawahar Science College
Environmental factors do affect organization and thus have impact on stress also. The
environmental stressors to which an employee’s responds mainly include things such as fact
technological change, family demands and obligations, economic and financial conditions, race,
caste, class ethnic identity and transfer of late the phenomenal rate of social and technical change
has had its great impact on peoples life style which is carried over into their jobs. To mention
while medical science has increased the life span of the people by eradicating the life –claiming
threats of many dreaded diseases on the one hand, the modern living style caught up in the rush,
mobile, urbanized and crowed has deteriorated the wellness and increased the potential for stress
on the job, on the other.
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Final Year – B.B.A jawahar Science College
ORGANISATIONAL STRESSORS
Stressors occur not only outside the organization, but within it also organizational
stressors can be categorized into policies and strategies, structure and design, processors and
working conditions organizational changes to meet challenges are usually accompanied by
stressors.
GROUP STRESS
People are usually members of various formal and informal groups. The department or
section to which are belongs, for example is formal group. Group bears tremendous influence on
individual members behavior. The group therefore can also be a potential source of stress.
The group stressors can be categorized into three types.
i) Lack of group Cohesiveness
Famous Hawthorne studies have made it clear that cohesiveness or “togetherness”
provides. Satisfaction to be employees. Lack of cohesiveness creates conflict which serves a
potential stressors for the employees.
ii) Lack of Social Support
We all as the members of groups look for from co-members in times of both happiness
and sorrow. If we get this social support, we are much better off. If such a support is lacking
for an individual member. The same can also cause stress.
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Final Year – B.B.A jawahar Science College
iii) Interpersonal and Inter group Conflict
The incompatibility in term of needs and values between co-workers / colleagues
usually create interpersonal conflict. Likewise, variance in objectives and goals between
groups leads to inter group conflict.
INDIVIDUAL STRESSORS
Apart from the stressors discussed so far (environmental, organizational and group) there
are also individual factors which serve as stress. There are
i) Role of conflict and Ambiguity
Individual employees have multiple roles to play within as well as outside the
organization such as superior, subordinate, colleague, family community and so on, these
roles are a set of expectations that other members have of an employees.
ii) Personality traits
Personality affects behavior. Personality traits vary from individual to individual.
iii) Life and carrier changes
Life’s changes may be slow (getting older) on sudden (the death of a spouse).
Particularly sudden changes have dramatic effect on people. The medical researchers have
verified that more the person experiences sudden changes; the poorer will be his subsequent
health.
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Final Year – B.B.A jawahar Science College
The same is true for career or nature of job and responsibility, underemployment
or over employment etc. can be stressing provoking besides certain situations are peculiar to the
Indian workers which add to tension and stress to them.
Experts on stress management are of the view that a lot of stress in Indian case is
due to demands placed on time and finance from family, relations, friend, community leisure
and relationship the we have in our family and social lives.
CONSEQUENCES OF STRESS
1. ON THE INDIVIDUAL
a) Physical: Headache, indigestion, insomnia, heart trouble
b) Mental: Anxiety, irritability, lack of clear thinking, inability to relax,
frustration, helplessness, loneliness, etc.
c) Behaviour: Excessine smoking or drinking, withdrawal from relationships,
speech disturbances.
2. ON THE ORGANIZATION
Low productivity, poor quality, higher costs, increased absenteeism, low job satisfaction,
accident proneness, poor interpersonal communications.
Department of Business Administration Page 28
Final Year – B.B.A jawahar Science College
TYPES OF STRESS
Stress can be functional, contributing to glow up, or dysfunctional, contributing to
burnout. The first has been called ‘eustress’ and the second ‘distress’.
EUSTRESS
Eustress is the stress of achievement, triumph, and exhilaration
DISTRESS
Distress is the stress of disappointment, inadequacy, defeat and helplessness.
HOW TO MANAGE STRESS
INDIVIDUAL LEVEL:
a) Exercises: Physical and mental exercises helps to reduce emotional imbalance. Physicians
advise walking and other exervises in the morning, regular eating and sleeping habits and yoga
are very helpful.
b) Know yourself: A study should be made to find our one’s strength and weakness,
opportunities and threats. A periodical analysis of these factors will provide better understanding
of self and the work around us which helps to reduce stress.
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Final Year – B.B.A jawahar Science College
c) Forecasting and preparing: Advance thinking and foresight helps a manager to reduce risk
involved in decision making. Proper allocation of resources is also helpful.
d) Organise work and time: We need to separate work from home. Break the routine in the
form of a small vacation or picnic. Share problems with spouse and friends.
e) Develop positive attitude: A positive attitude to both life and work does reduce stress. Make
positive use of stress. This helps to develop and correct perspective and to regain control over
the stress causing strategies. Accept things through which your cannot change.
f) Have Faith: Faith in one’s deity can reduce stress. The reciting of GAYATRI MANTRA or
merely OM/AUM for those who follow this faith can reduce stress. This mantra is said be the
gist of vedic Philosophy.
g) Rational Emotive Therapy (RET) Technique: This is a dynamic action oriented learning
process where individuals are made to recognize the futility or irrationality of their firm beliefs
and viewpoints and develop rational beliefs and viewpoints.
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Final Year – B.B.A jawahar Science College
ORGANIZATIONAL LEVEL:
Like an individual, an org can also help manage stress through various low proactive
interventions, some of these
1. Setting clear objectives:
Organization should set clear objectives for its members. This helps minimize roll
ambiguity which usually filters down the Organization in the form of neuoris.
2. Stress Audit
Pestonjoa has suggested stress audit as one of effective productive intervention to combat
stress, according to him, when an organization decides to have a scientific peep into mental &
physical health status of its backbone group (Executives, the exercise is called stress audit)
3. Counselling:
Counseling is yet another proactive strategy to be used by Organization to deal with
stress. Counseling to employees in the matters like career planning to provide them clarity in
their job rolls, helping them in identifying their strengths & Weakness help them better cope with
stress.
4. Spread the message:
Spreading the message about the importance of regular habits of work, leisure, proper
diet, exercise and mental peace among the organizational members helps them better cope with
stress.
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Final Year – B.B.A jawahar Science College
5. Fit between person and work:
Research evidence shows that striking a fit between worker and his/her works
environment serve as one the best strategy to manage stress. This congruence can be attained
linking the worker to the job characteristics, far high internal motivation, high quality
performance, high work satisfaction, and low absenteeism and turn over.
6. Clarity in rolls:
It shows that defining individual rolls through roll efficiency helps them reduce their roll
shared stresses. This is so as a result of an individual’s, movement from a reactive. i.e., roll
taking behavior to a proactive i.e. roll-making behavior.
INDIAN METHODS OF MANAGING STRESS
Indian philosolhy consisting of Upanishada, Vedanta, etc. is very helpful in winning
stress. Dr. Sathish Chandra Pandey has given the following Indian model of stress management.
(i) Develop a strong philosophical base of combining different Indian values.
(ii) Create awareness among organization members about these values
(iii) Develop training programmes for executives and other staff members for their
total personality development based on Indian values, so that they can develop
their own strategies for coping with their organizations stressors.
(iv) There must be compulsory course on Indian philosophy in professional
management course.
(v) Popularizing Indian values among organizational members will be helpful in
reducing unnecessary individual and group conflict, power politics and stress in
Indian organization.
Department of Business Administration Page 32
Final Year – B.B.A jawahar Science College
(vi) Stress management programmers for employees must be based on sharing
different philosophical values and developing strategies through group learning.
(vii) Organizations must include these training programmers as integral part of their
life. Occasionally, organizational programmers may not be helpful in the
members through such training programmers. It will work as the best preventive
strategy for stress management at organizational level.
Department of Business Administration Page 33
Final Year – B.B.A jawahar Science College
CHAPTER – IV
OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVES
To know the cause for the stress experienced by the employees in their work
environment.
SECONDARY OBJECTIVES
1. To identify the cause of the stress faced by the employees.
2. To find out how the employees manage stress in their work environment.
3. To find out whether the employees stress affects their social behavior
4. To identify whether the employees stress has an impact on their job performance.
Department of Business Administration Page 34
Final Year – B.B.A jawahar Science College
NEED AND SCOPE OF THE STUDY
1. To evaluate the employees stress management system.
2. To attain the required satisfaction in work environment.
3. To highlight the promotional policy to enhance the employees.
4. To adopt defense mechanism for future oriented.
5. To analyses stress management program.
Department of Business Administration Page 35
Final Year – B.B.A jawahar Science College
CHAPTER – V
RESEARCH METHODOLOGY
Research methodology is a systematically solve the research problem. It may be
understood of study, how research is done of scientifically. The method adopted in collecting
the data analysis and interpretation of data.
RESEARCH DESIGN
Research design is basic frame work which provide guidelines of whole research
methodology.
The choice of the research design depends on depth and extend of data required the cost
and benefits of the research the urgency of the work and time available for completing it.
For this study, exploratory research design is selected and used to define research
problems and to clarify concepts.
Department of Business Administration Page 36
Final Year – B.B.A jawahar Science College
SAMPLE SIZE
The sampling size was limited in number. So we considered 50 samples of the
employees interviewed through direct.
SAMPLING METHOD
In this study RANDOM sampling method adopted.
RESEARCH INSTRUMENT
The questionnaire was found to the most suitable type of research instrument. It is a set
of question presented to respondent for their answer.
METHOD OF DATA COLLECTIONS:
The sample were collected through questionnaires method. The data were collected
randomly. The data used in this study are both primary and secondary data where collected from
the various sources like manuals company records and relevant books.
Department of Business Administration Page 37
Final Year – B.B.A jawahar Science College
AIDED WORK
This survey was conducted in p.n.kuppam, SARAVANA GLOBAL ENERGY
LIMITED. for the period of 7 days.
STATISTICAL TOOLS
PERCENTAGE METHOD
The percentage of method was extensively used for analysis and interpretation of data. It
can be generally calculated as follows.
= x 100
Department of Business Administration Page 38
Number of respondents favourable
Total respondent
Final Year – B.B.A jawahar Science College
CHAPTER – VI
LIMITATIONS OF STUDY
1. There may be some bias in the answer of respondents.
2. The primary date have been collected using questionnaire, which has the know problem
of respondents not giving factual information about the occurrence of occasions.
3. Some employees even suspected the objective of the study and fair to respond.
4. Through confidentially were provided workers refuse to answer some vital question.
5. The time duration allotted for this study is very short for collective adequate data.
Department of Business Administration Page 39
Final Year – B.B.A jawahar Science College
CHAPTER – VII
DATA ANALYSIS AND INTERPRETATION
TABLE-1
AGE GROUP
S. No Particular No. of respondents Percentage
1 Below-25 YEARS 14 28.00
2 26-35 YEARS 25 50.00
3 36-45 YEARS 7 14.00
4 ABOVE-45 4 8.00
5 total 50 100.00
Introduction
The table shows the 28% of the respondents belong to below-25
years and the 50% of the respondents belongs to 26-35 years and the 14% of the
respondents belong to 36-45 years and the remaining 8% of the respondents
belongs to above-45.
.
Department of Business Administration Page 40
Final Year – B.B.A jawahar Science College
CHART – 1
0
5
10
15
20
25
Perce
ntage
Below - 25Years
26-35 Years 36-45 Years Above 45Year
Age Group
Age wise Classification
Department of Business Administration Page 41
Final Year – B.B.A jawahar Science College
TABLE-2
GENDER CLASSIFICATION
S.NO Particulars No of Respondent Percentage
1. Male 50 100%
2. Female 0 0%
Total 50 100%
INTERPRETATION
From the above table inferred that all the 100% of the respondents were male gender and
0% of the respondents belong to female gender.
Department of Business Administration Page 42
Final Year – B.B.A jawahar Science College
CHART – 2
GENDER CLASSIFICATION
Male; 100%
Department of Business Administration Page 43
Final Year – B.B.A jawahar Science College
TABLE-3
EDUCATIONAL QUALIFICATION
S.NO Particulars No of Respondent Percentage
1. HSC 10 20%
2. Diploma Holder 11 22%
3. Under Graduation 15 30%
4. Post Graduation 11 22%
5. Others 03 06%
Total 50 100%
INTERPRETATION
From the above table inferred 30% of the respondents are having Under Graduate, 22%
of the respondents are Diploma holders, 22% of the respondents are Post Graduate, 20% of the
respondents have studied upto HSC and 6% of the respondents qualification with others.
Department of Business Administration Page 44
Final Year – B.B.A jawahar Science College
CHART – 3
EDUCATIONAL QUALIFICATION
HSC Diploma Holder
Under Gradua-tion
Post Gradua-tion
Others0%
5%
10%
15%
20%
25%
30%
20%22%
30%
22%
6%
Respondents
Perc
enta
ge
Department of Business Administration Page 45
Final Year – B.B.A jawahar Science College
TABLE - 4
MARITAL STATUS
S.NO Particulars No of Respondent Percentage
1. Married 30 60%
2. Unmarried 20 40%
Total 50 100%
INTERPRETATION
From the above table inferred 60% of the respondents are married person, and 40% of the
respondents are unmarried person.
Department of Business Administration Page 46
Final Year – B.B.A jawahar Science College
CHART – 4
MARITAL STATUS
Married; 60%
Unmarried; 40%
Department of Business Administration Page 47
Final Year – B.B.A jawahar Science College
TABLE - 5
SALARY WISE CLASSIFICATION
S.NO Particulars No of Respondent Percentage
1. Below 5,000 0 0%
2. 5,001 – 10,000 17 34%
3. 10,001 – 15,000 20 40%
4. Above 15,000 13 26%
Total 50 100%
INTERPRETATION
From the above table inferred 40% of the respondents are earn 10,001 – 15,000, 34% of
the respondents to earn 5,001 – 10,000, 26% of the respondents to earn above 15,000 and 0% of
the respondents to earn below 5,000.
Department of Business Administration Page 48
Final Year – B.B.A jawahar Science College
CHART – 5
SALARY WISE CLASSIFICATION
Below 5,000 5,001 – 10,000 10,001 – 15,000 Above 15,0000%
5%
10%
15%
20%
25%
30%
35%
40%
0%
34%40%
26%
Department of Business Administration Page 49
Final Year – B.B.A jawahar Science College
TABLE - 6
EXPERIENCE WISE CLASSIFICATION
S.NO Particulars No of Respondent Percentage
1. 0 - 5 years 23 46%
2. 6 to 10 years 12 24%
3. 11 to 15 years 10 20%
4. Above 15 Years 05 10%
Total 50 100%
INTERPRETATION
From the above table inferred 46% of respondents have below 5 Years experience, 24%
of the respondents have 6 - 10 Years experience, 20% of the respondents have 11 - 15 years
experience and 10% of the respondents have above 15 years experience.
Department of Business Administration Page 50
Final Year – B.B.A jawahar Science College
CHART – 6
EXPERIENCE WISE CLASSIFICATION
0 - 5 years 6 to 10 years 11 to 15 years Above 15 Years0%5%
10%15%20%25%30%35%40%45%50%
46%
24%20%
10%
Respondent
Perc
enta
ge
Department of Business Administration Page 51
Final Year – B.B.A jawahar Science College
TABLE - 7
FEEL PRESSURE IN WORK
S.NO Particulars No of Respondent Percentage
1. Many times 25 50%
2. Some times 25 50%
Total 50 100%
INTERPRETATION
From the above table inferred 50% of the respondents are feel pressure in work and 50%
of the respondents are feel pressure in work.
Department of Business Administration Page 52
Final Year – B.B.A jawahar Science College
CHART – 7
FEEL PRESSURE IN WORK
Department of Business Administration Page 53
Many times50%
Some times50%
Final Year – B.B.A jawahar Science College
TABLE - 8
DEFECT HAPPENDED WHEN PRESSURE ARISE
S.NO Particulars No of Respondent Percentage
1. Physical 26 52%
2. Mental 24 48%
Total 50 100%
INTERPRETATION
From the above table inferred 52% of the respondents feel physical pressure affect the
production and 48% of the respondents feel mental pressure is reason for defect the production.
Department of Business Administration Page 54
Final Year – B.B.A jawahar Science College
CHART – 8
DEFECT HAPPENDED WHEN PRESSURE ARISE
Physical
Mental
45% 46% 47% 48% 49% 50% 51% 52% 53%
52%
48%
Percentage
Resp
onde
nts
Department of Business Administration Page 55
Final Year – B.B.A jawahar Science College
TABLE - 9
RELATIONSHIP WITH CO-WORKERS
S.NO Particulars No of Respondent Percentage
1. Cordial 28 56%
2. Not Cordial 22 44%
Total 50 100%
INTERPRETATION
From the above table inferred 56% of the respondents feel that they have cordial
relationship with peers cordial relationship helps the workers to co-operate with each other to
achieve common objectives. But 44% of the respondents feel that they do not have cordial
relationship with peers.
Department of Business Administration Page 56
Final Year – B.B.A jawahar Science College
CHART – 9
RELATIONSHIP WITH CO-WORKERS
Cordial; 56%
Not Cordial; 44%
Department of Business Administration Page 57
Final Year – B.B.A jawahar Science College
TABLE - 10
STRESSED AREAS
S.NO Particulars No of Respondent Percentage
1. Work 20 40%
2. Relationship 09 18%
3. Family event 14 28%
4. Other 07 14%
Total 50 100%
INTERPRETATION
From the above table inferred 40% of the respondent stress is feel in work, 28% of the
respondent stress is feel in family event, 18% of the respondent stress is feel in our relationships
and 14% of the respondents stress is feel in other.
Department of Business Administration Page 58
Final Year – B.B.A jawahar Science College
CHART – 10
STRESSED AREAS
Work Relationship Family event Other0%
5%
10%
15%
20%
25%
30%
35%
40%
40%
18%
28%
14%
Respondent
Perc
enta
ge
Department of Business Administration Page 59
Final Year – B.B.A jawahar Science College
TABLE - 11
PRESSURE TIME
S.NO Particulars No of Respondent Percentage
1. Heavy work load 26 52%
2. Low work load 08 16%
3. Night Shift 16 32%
Total 50 100%
INTERPRETATION
From the above table inferred 52% of the respondents feel pressure arise in heavy work
load, 32% of the respondents pressure feel in night shift and 16% of respondents pressure feel in
low work load.
Department of Business Administration Page 60
Final Year – B.B.A jawahar Science College
CHART – 11
PRESSURE TIME
Heavy work load Low work load Night Shift0%
10%
20%
30%
40%
50%
60%52%
16%
32%
Respondent
Perc
enta
ge
Department of Business Administration Page 61
Final Year – B.B.A jawahar Science College
TABLE – 12
CONFLICTS HAPPENED WITH SUPERIOR
S.NO Particulars No of Respondent Percentage
1. Many times 19 38%
2. Sometimes 08 16%
3. Never 11 22%
Total 50 100%
INTERPRETATION
From the above table inferred 40% of the respondents agreed conflict happened to
superior in some times and 38% of the respondents agreed conflict happened to superior in many
times and 22% of respondents are agreed don’t happened conflict with superior.
Department of Business Administration Page 62
Final Year – B.B.A jawahar Science College
CHART – 12
CONFLICTS HAPPENED WITH SUPERIOR
Many times; 38%
Sometimes; 16%
Never; 22%
Department of Business Administration Page 63
Final Year – B.B.A jawahar Science College
TABLE – 13
THINK FAMILY SITUATION IN WORK PLACE
S.NO Particulars No of Respondent Percentage
1. Always 21 42%
2. Some times 24 48%
3. Never 05 10%
Total 50 100%
INTERPRETATION
From the above table inferred 45% of the respondents says some times in thinking about
the family situation in work place, 42% of respondents are thinking always and 10% of
respondents are never.
Department of Business Administration Page 64
Final Year – B.B.A jawahar Science College
CHART – 13
THINK FAMILY SITUATION IN WORK PLACE
Always Some times Never0%5%
10%15%20%25%30%35%40%45%50%
42%48%
10%
Respondents
Perc
enta
ge
Department of Business Administration Page 65
Final Year – B.B.A jawahar Science College
TABLE – 14
COMPANY POLICY
S.NO Particulars No of Respondent Percentage
1. Always 13 26%
2. Some times 22 44%
3. Never 15 30%
Total 50 100%
INTERPRETATION
From the above table inferred 44% of the respondents are says the company policy is
sometimes creating to stress in our work, 30% of respondents are feel in never and 26% of
respondents feel in many times.
Department of Business Administration Page 66
Final Year – B.B.A jawahar Science College
CHART – 14
COMPANY POLICY
Always Some times Never0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
26%
44%
30%
Respondents
Department of Business Administration Page 67
Final Year – B.B.A jawahar Science College
TABLE - 15
UNFAVOURABLE WORK ENVIRONMENT
S.NO Particulars No of Respondent Percentage
1. Always 15 30%
2. Some times 18 26%
3. Never 17 24%
Total 50 100%
INTERPRETATION
From the above table inferred 30% of the respondents are says unfavorable work
environment is always creating to stress in our work, 30% of respondents are says in sometimes
and 24% of respondents are says in never.
Department of Business Administration Page 68
Final Year – B.B.A jawahar Science College
CHART – 15
UNFAVOURABLE WORK ENVIRONMENT
Always Some times Never0%
5%
10%
15%
20%
25%
30%
30%26%
24%
Respondents
Perc
enta
ge
Department of Business Administration Page 69
Final Year – B.B.A jawahar Science College
TABLE - 16
INADEQUACY OF ESSENTIAL EQUIPMENT
S.NO Particulars No of Respondent Percentage
1. Always 12 24%
2. Some times 24 48%
3. Never 14 28%
Total 50 100%
INTERPRETATION
From the above table inferred 48% of the respondents feel unadequancy of essential
equipment is creating to stress in our work in sometimes, 28% of respondents are feel never and
24% of respondents are feel in always.
Department of Business Administration Page 70
Final Year – B.B.A jawahar Science College
CHART – 16
INADEQUACY OF ESSENTIAL EQUIPMENT
Always Some times Never0%5%
10%15%20%25%30%35%40%45%50%
24%
48%
28%
Respondents
Perc
enta
ge
Department of Business Administration Page 71
Final Year – B.B.A jawahar Science College
TABLE-17
(i) SHOT TEMPERED
S.NO Particulars No of Respondent Percentage
1. Yes 32 64%
2. No 18 36%
Total 50 100%
INTERPRETATION
From the above table inferred 64% of the respondents are shot tempered and 36% of
respondents are not shot tempered.
Department of Business Administration Page 72
Final Year – B.B.A jawahar Science College
CHART – 17
(ii) SHOT TEMPERED
Yes; 64%
No; 36%
Department of Business Administration Page 73
Final Year – B.B.A jawahar Science College
TABLE – 17
CONTROLLED TEMPERED
S.NO Particulars No of Respondent Percentage
1. Always 11 22%
2. Some times 15 30%
3. Never 06 12%
Total 50 100%
INTERPRETATION
From the above table inferred 30% of the respondents are controlled our tempered in
sometimes, 22% of respondents are controlled our tempered in always and 12% of respondents
are not controlled our tempered.
Department of Business Administration Page 74
Final Year – B.B.A jawahar Science College
CHART – 17
CONTROLLED TEMPERED
Always Some times Never0%
5%
10%
15%
20%
25%
30% 22%
30%
12%
Respondents
Perc
enta
ge
Department of Business Administration Page 75
Final Year – B.B.A jawahar Science College
TABLE – 18
INTERNAL COMPETITION BETWEEN WORKERS
S.NO Particulars No of Respondent Percentage
1. Many times 14 28%
2. Some times 21 42%
3. Never 15 30%
Total 50 100%
INTERPRETATION
From the above table inferred 42% of the respondents are says competition between
workers, 30% of respondents are says the competition is not between workers and 28% of
respondents are says in many times.
Department of Business Administration Page 76
Final Year – B.B.A jawahar Science College
CHART – 18
INTERNAL COMPETITION BETWEEN WORKERS
Many times, 28%
Some times, 42%
Never, 30%
Department of Business Administration Page 77
Final Year – B.B.A jawahar Science College
TABLE – 19
ECONOMIC PROBLEM
S.NO Particulars No of Respondent Percentage
1. Many times 23 46%
2. Some times 16 32%
3. Never 11 22%
Total 50 100%
INTERPRETATION
From the above table inferred 46% of the respondents are says economic problems many
times creating to stress in our work, 32% of respondents are says sometimes and 22% of
respondents are says never.
Department of Business Administration Page 78
Final Year – B.B.A jawahar Science College
CHART – 19
ECONOMIC PROBLEM
Many times, 46%
Some times, 32%
Never, 22%
Department of Business Administration Page 79
Final Year – B.B.A jawahar Science College
TABLE – 20
SPENDING OF TIME TO REDUCE STRESS
S.NO Particulars No of Respondent Percentage
1. Many times 18 36%
2. Some times 21 42%
3. Never 11 22%
Total 50 100%
INTERPRETATION
From the above table inferred 42% of the respondents are sometimes spend with friends
or relatives, 36% of respondents are many times spend with friends or relatives and 22% of
respondents are never spend with friends or relatives.
Department of Business Administration Page 80
Final Year – B.B.A jawahar Science College
CHART – 20
SPENDING OF TIME TO REDUCE STRESS
Many times
Some times
Never
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
36%
42%
22%
Percentage
Res
pond
ents
Department of Business Administration Page 81
Final Year – B.B.A jawahar Science College
TABLE – 21
EMPLOYEES CAN NOT COMPLETED YOUR WORK
HOW DO YOU FEEL?
S.NO Particulars No of Respondent Percentage
1. Sad 06 12%
2. Tried 09 18%
3. Anxious 07 14%
4. Depressed 05 10%
5. Tense 09 18%
6. Angry 05 10%
7. Irritable 09 18%
Total 50 100%
INTERPRETATION
From the above table inferred employees can not completed our work 18% of the
respondents feel tried, 18% of the respondents feel tense in work, 18% of respondents feel
irritable in work, 12% of respondents feel sad in work, 10% of the respondents feel depressed in
work and 10% of the respondents feel angry in work.
Department of Business Administration Page 82
Final Year – B.B.A jawahar Science College
CHART – 21
EMPLOYEES CAN NOT COMPLETED YOUR WORK
HOW DO YOU FEEL?
Sad, 12%
Tried, 18%
Anxious, 14%
Depressed, 10%
Tense, 18%
Angry, 10%
Irritable, 18%
Department of Business Administration Page 83
Final Year – B.B.A jawahar Science College
TABLE – 22
STRENGTH OF EMPLOYEES
S.NO Particulars No of Respondent Percentage
1. Self confidence 22 44%
2. Powerful commanding 16 32%
3. Adjustability 12 24%
Total 50 100%
INTERPRETATION
From the above table inferred 44% of the respondents are self confidence on their job,
32% of respondents are powerful commanding and 24% of respondents are adjustability.
Department of Business Administration Page 84
Final Year – B.B.A jawahar Science College
CHART – 22
STRENGTH OF EMPLOYEES
Self confidence
Powerful commanding
Adjustability
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
32%
24%
Percentage
Res
pond
ents
Department of Business Administration Page 85
Final Year – B.B.A jawahar Science College
TABLE – 23
a. CONDUCTED ANY STRESS PROGRAM
S.NO Particulars No of Respondent Percentage
1. Yes 18 36%
2. No 32 64%
Total 50 100%
INTERPRETATION
From the above table inferred 64% of the respondents are says the company can’t
conduct any stress program and 36% of respondents are says the company conduct the stress
program in regularly.
Department of Business Administration Page 86
Final Year – B.B.A jawahar Science College
CHART – 23
a. CONDUCTED ANY STRESS PROGRAM
Yes, 36%
No, 64%
Department of Business Administration Page 87
Final Year – B.B.A jawahar Science College
TABLE – 23
b. REDUCE YOUR STRESS
S.NO Particulars No of Respondent Percentage
1. Yes 35 70%
2. No 15 30%
Total 50 100%
INTERPRETATION
From the above table inferred 70% of the respondents are says their stress is reduced and
30% of respondents are says can’t reduced our stress.
Department of Business Administration Page 88
Final Year – B.B.A jawahar Science College
CHART – 23
b. REDUCE YOUR STRESS
Yes, 70%
No, 30%
Department of Business Administration Page 89
Final Year – B.B.A jawahar Science College
TABLE – 24
STEPS TO REDUCES IN STRESS
S.NO Particulars No of Respondent Percentage
1. Walking 13 26%
2. Yoga 17 34%
3. Medicine 14 28%
4. Others 06 12%
Total 50 100%
INTERPRETATION
From the above table inferred 34% of the respondents are says reduce the stress by yoga,
28% of respondents are says medicine, 26% of the respondents are says walking and 12% of
respondents are says reducing the stress by other factors.
Department of Business Administration Page 90
Final Year – B.B.A jawahar Science College
CHART – 24
STEPS TO REDUCES IN STRESS
Walking Yoga Medicine Others0%
5%
10%
15%
20%
25%
30%
35%
40%
26%
34%
28%
12%
Respondents
Perc
enta
ge
Department of Business Administration Page 91
Final Year – B.B.A jawahar Science College
CHAPTER – VIII
FINDINGS OF THE STUDY
1. 54% of 21-30 years of age wise classification.
2. 100% male of sex wise classification of respondents.
3. 30% of UG holder at education qualification of respondents.
4. 60% of married of marital status of the respondents.
5. 40% of respondents are getting salary Rs.10,001-15,000.
6. 46% of the respondents have experienced in 0-5 Years.
7. 50% of equal respondents are feel pressure in work.
8. 52% of majority of respondents during happened work is reason for physical pressure in
work.
9. 56% most of the respondents have maintain better relationship with co-workers.
10. 40% most of the respondents are feel cause for stress our work.
11. 52 % most of the respondent feel heavy work load is arising from stress in our work.
12. 40% most of the respondents are said that sometimes conflict arising to superior.
Department of Business Administration Page 92
Final Year – B.B.A jawahar Science College
13. 48% most of the respondents are sometimes affected stress in work place due to the
family situation.
14. 44% most of the respondents are said that sometimes company policy is creating to stress
in our work.
15. 30% most of the respondents are feel always the unfavorable work environment is
creating stress in our work.
16. 48% most of the respondents are feel sometimes an inadequency of essential equipment
is arising from stress in our work.
17. (i) 64% most of the respondents are shot tempered
(ii) 30% most of respondents are controlled tempered in sometimes.
18. 42% most of the respondents are think internal competition between workers is creating
to stress in our work.
19. 46% most of the respondents are feel on economic problem many time creating to stress
in our life.
20. 42% most of the respondents are some time to spend with their friends relative to
reducing the stress.
21. 18% most of the respondents where cannot completed in work in due to tried, tension,
irritable.
Department of Business Administration Page 93
Final Year – B.B.A jawahar Science College
22. 44% most of the respondents are says their greatest skills or strength is self confidence.
23. (i) 64% most of respondents are says the company is not conducted in stress programme.
(ii) 20% most of respondents are reduce our stress.
24. 34% most of the respondents are taken step to reduce stress through yoga practice.
Department of Business Administration Page 94
Final Year – B.B.A jawahar Science College
CHAPTER – IX
SUGGESTION AND RECOMMENDATION
The company should retain the employees.
Working conditions changed based on our experience to arrange the work load.
To create employer & employee mutual relationship.
To reduce noise in working area.
The company provides recreational facility to the employee.
The company to facilitate loan for various economic conditions.
The company in take the employee to providing various allowances facilities.
The company to periodically providing Medical check-up to the employees to maintain
physical and mental healthness.
Department of Business Administration Page 95
Final Year – B.B.A jawahar Science College
CHAPTER – X
CONCLUSION
Thus the study helps to overcome several the occupational stresses in present situation &
many employees manage stress well.Mainly all the concern should be take care of “Occupational
Stress”.
Research evidence inferred that stress is both helpful shows that many employees have
more work pressure. This heavy work pressure also result in poor concentration. They also have
health problems which in turn affects the performance. Therefore, they need to cope-up with
stress by adopting various like yoga & meditation, physical exercise etc., stress cannot be
eliminated fully but it could be managed effectively.
Department of Business Administration Page 96
Final Year – B.B.A jawahar Science College
APPENDIX
A Study on stress Management in SARAVANA GLOBAL ENERGY LIMITED,
P.N.KUPPAM
S.No Name
1. Age group
a) 21 – 30 Years
b) 31 – 40 Years
c) Above 41 Years
2. Sexa) Male
b) Female
3. Qualification
a) HSC
b) Diploma Holder
c) Under graduate
d) Post graduate
e) others
4. Designation & Department
5. Marital statusa) Married
b) Unmarried
6. Salaries
a) Below 5,000
b) 5,001 to 10,000
c) 10,001 to 15,000
d) Above 15,001
Department of Business Administration Page 97
Final Year – B.B.A jawahar Science College
7. How long are you working in this organization
a) 0 – 5 Years b) 6- 10 Years
c) 11 – 15 Years d) Above 15 Years
8. Are you feel pressure in your work?
a) Many times b) Sometimes c) Never
9. What defect happened when pressure arise?
a) Physical b) Mental
10. How is your relationship with Co-workers?
a) Cordial b) Not Cordial
11. What areas in your life make you feel Stressed?
a) Work b) Relationship
c) Family event d) Others
12. Which time the pressure will arise to you??
a) Heavy work load b) Low work load
c) Night Shift
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Final Year – B.B.A jawahar Science College
13. Any conflict are happened to your Superior?
a) Many times b) Sometimes c) Never
14. Do you think Stress due to family situation?
a) Many times b) Sometimes c) Never
15. Do you think company policy is one of the reason for stress?
a) Many times b) Sometimes c) Never
16. Do you think unfavorable work environment is one of the reason for stress in job
work?
a) Many times b) Sometimes c) Never
17. Do you think inadequacy of essential equipment may arise a stress in work?
a) Many times b) Sometimes c) Never
18. i) You are a shot tempered?
a) Yes b) No
ii) If yes means, do you controlled your tempered?
a) Many times b) Sometimes c) Never
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Final Year – B.B.A jawahar Science College
19. Do you think internal competition between workers is are the reasons for arising
stress?
a) Many times b) Sometimes c) Never
20. An economic problem will arising the stress in your job?
a) Many times b) Sometimes c) Never
21. Do you feel you have time to spent with your friends (or) relatives?
a) Many times b) Sometimes c) Never
22. Some times you can not completed your work how do you feel?
a) Sad b) Tried c) Anxious
d) Depressed e) Tense f) Angry
g) Irritable
23. What are your greatest skill or strengths?
a) Self confidence b) Powerful commanding
c) Adjustability
24. i) The company is conduct any stress programme?
a) Yes b) No
ii) If yes means, it is really reduce your stress?
a) Yes b) No
Department of Business Administration Page 100
Final Year – B.B.A jawahar Science College
BIBLIOGRAPHY
1. Human Resource Management
C.P. Gupta
Sultan Chand & Sons
Educational Publishers
2. Organisational Behaviour
S.S Khanka
Chand & Co Publishing House
3. Organisational Behaviour
K. Aswathappa
Himalay Publishing House
Department of Business Administration Page 101