Mango Salon #CultureCode
Transcript of Mango Salon #CultureCode
“Deliver an amazing salon experience to our Guests every time so they will keep coming back”
• Be Amazing• Be Profitable• Be Generous
What started as a small salon in 2003 with 10 people has since opened a second location and grown to over 100 employees.
“I want Mango to become the best place for people to work in town.”
~Bobbi Heaney, Co-Founder and Co-Owner
• Dignity• Integrity• Respect• Thank You• Balance• Yes• Commitment
The Mango team members not only believe in our Values, they live them. They ask
themselves: “Does the decision I’m making follow these values?”
DignityHow we treat each other.
“We all help create a professional environment and
support system for each other.” ~Jill, Artisan
“Our leadership set a really good example, the
positive energy starts with them.” ~Elizabeth,
Keeping your word
RespectWhat we show each other
“Our team members are hard workers who work well together. We look for each others needs and teach each other to improve the craft.” ~Kyle, Apprentice
Yes is Always the Answer
“…and No is never the answer.”
~Shera, Creative Development Coordinator
Helping your team members
Thank You Showing
“We all help each other, compliment each other. It feels
like we’re family here.” ~Sheryl, Make Up Artist / Skin
Commitment Dedicating yourself to
“There are so many [continuing] education programs, it’s hard to pick between them.” ~Melissa L., Designer
“We accommodate, adjust, and work hard to
help each other.” ~Laura, Salon Manager
What we do…
“Focus on the guest and work as a team to help each other.”
~Elizabeth, Fresh Talent
“Show people they are beautiful.” ~Kyle, Apprentice
“They always are doing their best to get us what we
need and help in anyway they can.” ~Melissa L., Hair
“…are passionate, reliable, and
appreciative.” ~Lesie, Guest Services Advisor
Our talented team members are hard working, innovative, and always willing to help our Guests
and each other.
Why I love Mango…
“The clients are fun and the people who work here
are great.” ~Yasemin, Guest Services Host
“They have allowed me to support myself… and
have supported me as a person.” ~Ashton, Salon
“I value how normal and sane my coworkers (for this industry) are.”
~Lauren B., Fresh Talent
We’re always hiring…
Why Mango?It’s simple…our culture. We believe a commitment to culture, generosity and opportunity leads to success. Whether creative, technical, service or financial, our team is committed to their craft.
At Mango, we offer new and experienced Hair Designers a “Fresh Start” in their
careers through our career development commitment.
A Profession with perks…
Health Insurance Life & Long-term Disability
Retirement Plans with Profit Sharing Paid Time Off
Team Member Discount Programs Wellness Days
Education & Training Programs …and more!
Our employees are not independent contractors, but a part of the Mango Team.