Managing a successful Digital Transformation Program

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1 Managing a successful Digital Transformation Program Acknowledgement : IDC-International Data Corporation, Marthani Marketeers iClub 2021, Deloitte, Forrester, Gartner. Otoritas Jasa Keuangan, Bank Indonesia, Bank BRI Bank BRI, Bank DBS
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Transcript of Managing a successful Digital Transformation Program

Untitled-3Acknowledgement : IDC-International Data Corporation, Marthani Marketeers iClub 2021, Deloitte, Forrester, Gartner. Otoritas Jasa Keuangan, Bank Indonesia, Bank BRI Bank BRI, Bank DBS
More than 17+ years working to help, support, & advise organizations from banking, finance, telco, tech to education & many other industries. My IT-Business expertise & experience in many roles from Digital & organizational transformation, Digital transformation readiness-roadmap-strategy, IT strategy planning & architecture, project & change management to IT SGRCA/Security-Governance-Risk- Compliance-Assurance.
Bachelor Degree in Computer Science from Binus University GPA : 3.45 Master Degree in Information Technology from Universitas Indonesia GPA : 3.37
Digital Bisnis and Digital Transformation 1. CDBL – Certified Digital Business Leader from Digitalization. 2. CDTP – Certified Digital Transformation Professional from Casugol. Program and Project Management 1. Prince2 – Certified Project Management in Control Environment from Exin Axelos 2. Prince2 Agile Practitioner from PeopleCert Axelos IT Planning Architecture and IT Service Management 1. SITAP – Strategic IT Architecture Planning from IASA 2. TOGAF – The Open Group Architecture Framework from The Open Group 3. ITIL 4 & 3 – Information Technology Infrastructure Library version 4 and 3 from PeopleCert Axelos IT Governance-Risk-Compliance-Audit 1. CGEIT – Certified Governance of Enterprise IT from ISACA 2. CISA – Certified Information System Auditor from ISACA 3. COBIT – Certified Control Objective for Information Related Technology from ISACA
Email : [email protected] Hp : 081296211896
PERKENALAN BUCE DARMAWAN
2003 – 2004 Binus Center & Binus University 2005 – 2009 Bank BNI | IT Planning & Architecture 2010 – 2015 Bank BRI | IT GRC 2016 – 2020 Freelance IT consultant/IT advisor 2021 – Now Senior IT consultant/IT advisor
Provincial-Stated Owned Enterprise Bank (Project Contract-Based)
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My Professional’s Skills & Certifications 3
• IT Projects, Workshops and Trainings with many kinds of clients as follows:
• Bank Sulselbar, Bank Resona, Bank Mestika, Bank Riau, Organta Kemenkeu, PT Maybank Finance, PT Jasindo, KPK RI, Pusintek Kemenkeu, Dirjen Bea Cukai, Bank Syariah Indonesia (dh. BNI Syariah), BPOM, PT ASDP-Indonesia Ferry, PT Antam, Pembangkit Jawa Bali, KPMG Indonesia, Bank BPD DIY, Bank SulutGo, Pelindo/IPC2, PT Transportasi Gas Indonesia/Transindo, Astra Honda Motor, Freeport, Multirasa, Bank Kaltimtara, Bank Kalteng, Bank Ina Perdana, BNI Life, Bank Maspion, Kemenlu RI, Biro Pusat Statistik RI, Bank Artagraha, Bank BPD Kalbar, Bank Nagari, Bank Agris, Bank Mayora, Bank Dinar, Deloitte Konsultan Indonesia, Schlumberger Indonesia, Protelindo, Bank Indonesia, BPJS TK, Bank Mandiri, Bank BRI, Bank BNI, Bank CIMB Niaga, Bank DKI, Bank BJB, Bank Jatim, Bank Jateng, Bank BRI Agro, Bank Sinarmas, Bank MNC Int, Bank Artos Indonesia, BPR Mitratama Arthabuana, BPR Bank Jombang, BPR Bina Maju Usaha, BPR Lestari ,Total Bangun Persada, Total Indonesie, Chandra Sakti Utama Leasing, Asuransi Bringin Sejahtera Artamakmur, Asuransi Ramayana, Badan Siber Sandi Negara(d.h Lembaga Sandi Negara), Badan Informasi Geospasial(BIG), BPPT-Badan Pengkajian Penerapan Teknologi, LKPP-Lembaga Kebijakan Pengadaan Pemerintah, KPEI, Infinity, MRI-Market Research Indonesia, Bank Mizuho, Bank BPD Riau, Bank BPD dan BPR Sulut, Bank BPR hasamitra makassar, BPR Pasar Kota Bogor, Perbarindo, Asbanda, Bhinneka, TelkomSigma Solusi, Agiva, Fujitsu dsb.
• Co-Founder Digital Transformation Global Alliance (DTGA, www.dtga.org) & Director Digital Transformation Program DTGA.
My Project ‘s Experience and Achievement (17 Tahun)
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Spending time/money behavior compared before COVID-19
Access to Internet
Online services users
COVID-19 accelerating digital business & e-commerce in Indonesia
Positive Trends
2,4 M USD. Increased 26% from monthly avg Q2 2019 – 2020.
Increased Sales
4,8 Million (April). 3,1 Juta transaksi dari rata-rata Bulanan Q2 2019 – 2020.
Increased Daily Transaction
51% New Customers. Online shopping for the first-time during lockdown/PSBB
New Customers
Increased 5 to 10 times. Increased volume of buying goods during lockdown/PSBB.
Soaring demands 65%
& Behavior
Digital Business Transformation
Digital Transformation Program:
Customer
customer preference and expectation
get revenue
(existing and new)
Transform traditional/manual products & services to become digital
Offering The company’s digital products and services can increase value for customers, companies, stakeholders and society
Example: IKEA using augmented reality technology for selling digital product & services.
Customer can try and explore the digital products and services using augmented reality technology
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Digital Business Transformation
Digital Transformation Program:
Customer
customer preference and expectation
get revenue
(existing and new)
with customers
appliance
Mortgage & Maternities Cares & Health
Second Mortgage
education & Health
Digital Business Transformation
Digital Transformation Program:
Customer
customer preference and expectation
get revenue
(existing and new)
Gaming company like SONY have old revenue
stream by selling hardware package game
console
stream from advertisement & buy
website/platforms
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Valuasi Gojek Lebih Besar dari Garuda, ini sebabnya
Gojek tak punya satu pun motor, tapi valuasinya melebihi Garuda. Apa asetnya? Intangible, bentuknya seperti brand, skill, inovasi dan ketrampilan yang akhirnya menciptakan platform berbasis ekosistem/kolaborasi/partnership
Adapun aset intangible adalah aset yang tidak bisa dijamin perbankan, tapi melekat di diri seseorang ataupun pelaku usaha, yaitu ketrampilan, inovasi, ide dan sebagainya. Mesti tak bisa dicatat dengan metode akuntansi, aset ini justru memang digunakan pada bisnis era digital.
Network Effect. Gojek dinilai lebih tinggi karena memiliki nilai network effect yang lebih besar ketimbang perusahaan konvensional yang berdiri sendiri (stand alone). Network ini bisa dilihat pada jejaring super apps-nya yang menyatukan ekosistem pemilik warung/merchant, pengemudi dan user/konsumen.
Memang benar, platform tidak untung dan bakar duit terus. Ada yang menuding valuasinya manipulatif. Pokoknya platform ini dihadang terus sama perusahaan yang stand alone. Tapi Platform Gojek network effectnya banyak, melibatkan promosi UMKM, membuka lapangan pekerjaan dan banyak orang yang terbantu.
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Digital Business Transformation
customer preference and expectation
get revenue
(existing and new)
Integration, Parallel or hybrid with the
current organization structure
parallel with IT Team.
digital projects, digital products & services.
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