Making Progess Together: Vauxhall One's Mid-Term Review

Making Progress Together Vauxhall One’s Mid-Term Review

Meet the board

George Foster Chair, Kia Oval

Sharon KellyWalker Books

Mike McCarrickWorkspace Holdings PLC

Faith Boardman Treasurer, Vauxhall City Farm

Phillipe ChiarellaThe Orange Group

Aseem SheikhBase Associates

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Jason DickieRoyal Vauxhall Tavern

Stefan LorettLassco

David TreadwayWRN Broadcast

Chief Inspector Roy Smith Met Police

Cllr Jack HopkinsLambeth Council

Ross DaviesThe Vauxhall Society

Michele SettleComic Relief

Simon WigzellCLS Holdings PLC

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As you’ve probably noticed, a lot has been happening here in Vauxhall.

A message from the chair

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We feel it has become a cleaner, safer and more pleasant place to be, with new leisure choices for our member businesses and their employees, including our fantastic ice rink at Christmas 2014.

Hard to believe we’re half way through our first term. This booklet details progress so far under our four ‘themes’ – Safe, Change, Day & Night and Together. As you will see we have made excellent progress on all of the pledges we made in our 2012 Proposal document.

Now is an important time for all of us. New investment is bringing ever-faster change to Vauxhall. We can find solutions to some of the issues we have been wrestling with for years, particularly with the proposed removal of our notorious gyratory. At the same time we must ensure that Vauxhall’s status as a commercial area is enhanced, and that our members are not inconvenienced by the impacts of development.

We hope you are also finding that Vauxhall One is good value – for you, your business and the wider Vauxhall community. But we rely on our members for ideas for new events and services. Do consider joining the many local businesses who are involved in setting the direction of Vauxhall One through our board or theme groups. Dates of our four theme group meetings are on our bright and interesting new website.

We are really trying to put the vibrant in Vauxhall!

George Foster Chair, Head of Marketing at the Kia Oval

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Making Progress on our PledgesMaking Progress on our Pledges

Here’s how we’re doing on the eight pledges we made to you in 2012.

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01. Employ a team of wardens to work with the police and others to improve safety and security and to welcome customers, clients and visitors to the area.

Since we introduced our wardens’ service in May 2012, they have conducted 45,000 hours of patrols – discouraging anti-social behaviour, reporting environmental problems and offering assistance. In that time street crime has come down by 16%. Our independent survey in January 2014 indicated that 86% of local employees now feel very or fairly safe.

02. Transform our railway arches and bridges with CCTV, better lighting, attractive art and creative installations.

Two railway arches have been transformed with light installations and a programme for the remaining ten arches is underway, with two more arches scheduled for completion by spring 2016. New CCTV cameras, for central Vauxhall, monitored in real time, will be in position this summer.

03. Fight for local employers’ interests in the future development of the area, insisting on top-quality public realm and substantially improved amenities.

Our board now includes representatives from Transport for London, Network Rail and Lambeth Council, including the lead member for jobs and growth. The proposed removal of the Vauxhall gyratory has been brought forward, and we will soon have a new cycle superhighway through the area. We arrange regular briefings for our members.

04. Promote Vauxhall’s world-class venues – clubs, hotels, restaurants and visitor attractions – to London and the UK, joining us up to the rest of the South Bank.

Vauxhall venues are now actively promoted on the Riverside App and through the One Big Summer Guide which goes out to visitors and locals throughout the summer months. Our new website includes a state-of-the art business directory, and we seek to promote our venues through our major events, such as the ice rink.

05. Increase local spending through an area-wide incentive scheme offering discounts to Vauxhall employees in local clubs, bars, restaurants and shops.

Our successful ‘perk card’, encouraging local spend, is available for businesses to advertise discounts and special offers to employees, residents and visitors. A new, upgraded perk card will be launched in May 2015.

06. Connect businesses with their local community and increase corporate support for education, employment and environmental initiatives.

Our Corporate Social Responsibility programme has encouraged mentoring of local school children, donations to the Vauxhall Food Bank and Christmas gifts for Graham House residents, in addition there have been two innovative community consultation events and a team challenge day in Vauxhall Park.

07. Leverage our members’ investment to attract further funding from other sources, with an aim of 1:1 matched funding within five years.

We have successfully negotiated external funding for our railway arch transformation, our green walls, implementation of our ‘missing link’ street greening programme and our summer events.

08. Lobby for better value from those services paid for through your business rates.

We have reported numerous environmental defects for action, negotiated effectively with Police and Council regarding better co-ordination and brought in a weekly team of Community Payback participants at no cost to clean, litter-pick and paint central Vauxhall.

We believe we are delivering on our pledges, but we think we have achieved a lot more. Read on!

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What you told independent market researchers

What our Members say

“Been doing a great job in a relatively short space of time: lights, railway arches, events etc make a difference to the area. Proves the value of the BID concept.”

“Have definitely seen improvement. They are definitely having an impact.”

“Vauxhall’s on the up – that has to be good for our business.”

“Open air cinema – a great idea, our business did really well those nights.”

“I would say that the visibility really has gone up in the past year in particular. There is more of a feeling of Vauxhall being a neighbourhood now. They have done a really good job bringing that together.”

“Definitely noticed a big difference around the station after jet washing in the street and tunnels.”

“Huge improvements made since the BID started – streets looking cleaner and lots more for our staff to do at lunchtime and after work. Retaining committed and specialist staff is vital to this company’s success – Vauxhall One’s efforts help with this.”

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If you’d like to get more involved, please contact: Frances Forrest BID Manager020 3179 2072, [email protected]

Phillipe ChiarellaOrange Group Chair

Vauxhall Safe

The Safe group is responsible for improving the feeling of safety and reducing the fear of crime in Vauxhall

We are committed to

Reducing crime and antisocial behaviour by investing in our team of wardens and working with the Police, the Council and the Licensing Partnership

Reducing costs to business through procuring shared services

Some of the things we have done so far

Responsive wardens There have been measurable reductions in robberies and violence against the person since our service began in 2012

Community payback Low risk offenders keep the area clean and get real work experience and valuable life skills in return

Safer Lambeth Business Crime Reduction Partnership Working to tackle local business related crime in Lambeth with leadership from Vauxhall One

Joint procurement of services We save you money – what you save from our recycling service alone can cover the amount of your BID levy

Looking ahead

Extra Police Officers Two additional officers with Vauxhall One equipment and bikes will work at nights and weekends, and visit businesses during the week

Purple Flag accreditation The Safe Group aims to achieve this recognition of Vauxhall as a safer and more diverse place for a good night out

Additional recycling We will extend the service to textiles and explore other offers to businesses to lower costs and reduce carbon footprint

Safety campaigning Personal safety advice sessions will be offered by our wardens and Police Officers

We have diverted a total of 485.5 tonnes of recycling from landfill since 2012, including 0.25 tonnes of fluorescent tubes

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If you’d like to get more involved, please contact: Sophie Skewes Marketing and Events Manager 020 3179 2074, [email protected]

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Jason DickieRoyal Vauxhall Tavern, Chair

The Day & Night group is responsible for developing, building and branding Vauxhall as a destination – a great place to live, work and visit

We are committed to

Promoting Vauxhall as a thriving leisure and cultural destination

Extending Vauxhall’s offer and building relationships between day and night time economies


Perk card The Perk card has weekly offers to support the area’s independent businesses and to benefit local employees

Ice rink and Christmas tree maze 15,0000 skaters came to Ice Skate Vauxhall in 2014, with the UK’s biggest Christmas tree maze

Vauxhall village screenings The Tunnel of Love won the British BIDs 2014 ‘Proud Project’ award and donated over £3,000 to local homeless charity Thames Reach

Riverside London App 50,000 downloads of the promotional app developed in partnership with other BIDs along the river

Looking ahead

Loyalty pays! We will explore even more ways to deliver enticing offers and incentives to local employees and residents, as well as to reaching out to visitors

Christmas in Vauxhall We aim to attract more than 20,000 people to get involved in the next winter animation of the area

Stick around… a programme of events that will bring people into Vauxhall and benefit those who work in the area

Tweet n’ Blog Build a much larger social media following and host journalist and blogger visits to bring the wider world to Vauxhall

Vauxhall Day & Night

Over 20,000 film lovers flocked to Vauxhall Pleasure Gardens for Summer Screen in 2014

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If you’d like to get more involved, please contact: Secorro Green Corporate Social Responsibility Manager 020 3179 2073, [email protected]

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Vauxhall Together

Vauxhall Together group is responsible for community engagement, focusing on mutually beneficial activities for local community groups and Vauxhall One members

We are committed to Supporting local communities through projects to improve local employment and employability

Providing volunteering and community engagement opportunities for Vauxhall One members and their employees


Vauxhall Conversation We’ve talked with local residents and community groups to discuss local needs and plan our future programme together

Student mentoring Member businesses and their staff are recruited to take part in the Lilian Baylis Technology School mentoring scheme

Christmas appeals Two local charities, Graham House and Vauxhall Foodbank, have benefited from our Christmas campaign appeals

Employ SE1 Businesses benefit from employing local people so we co-fund EmploySE1 to put you in touch with the best of local talent

Looking ahead

Community newsletter The conversation can continue with this innovative platform for local news and opportunities

Local Food Businesses can help support local schools and residents tackle food poverty, from food growing projects to healthy eating education

Improving employability Local businesses will offer workshops around job searching, networking and interviewing to improve local residents’ employment prospects

Events Academy Over the summer a group of young people will take part in placements and training to deliver a celebratory event for residents and businesses

25 Vauxhall employers have registered so far to find local employees, and EmploySE1 has helped to fill 236 roles locally. Sign up at www.employ-se1

Stefan Lorett Lassco, Chair

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If you’d like to get more involved, please contact: Chris Law, Public Realm and Safety Director 020 3179 2077, [email protected]

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Vauxhall Change

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The Change group is responsible for improving the look and feel of Vauxhall through public realm improvements and increased sustainable urban greening

We are committed to

Enhancing safety and quality in the public realm by creating sustainable, valued places and designing out crime

Creating an urban design framework that engages with local businesses, TfL, Network Rail and local stakeholders

Some of the thingswe have done so far

Rail Arch regeneration Light installations in New Spring Gardens Walk and Glass House Walk make the arches safer and more visually exciting

Vauxhall Missing Link Our design competition with the RIBA caught the profession’s imagination and produced a creative framework of new ideas

Living walls Royal Vauxhall Tavern’s Green Heart of Vauxhall

takes rainwater from the roof to irrigate the plants in the wall

Chelsea Fringe A pop up sculpture garden on Newport Street, the Vauxhall Island of Trees and the Hugo Bugg garden transform Vauxhall into an oasis of new ideas

Looking ahead

Gallery District Vauxhall is emerging as the fastest growing gallery district in London, creating a real sense of destination

Vauxhall Missing Link Green Trail Our urban green trail will create sustainable street greening to reduce urban flooding and link the parks to the new galleries

New rail arches The next arches to upgraded with creative installations will be Old Paradise Street and Whitgift Street

Welcome to Vauxhall We’re working with TfL to install an information pod at the station, staffed by our wardens

Our monthly Dr Bike sessions have checked out 294 bikes since 2012

Aseem Sheikh Base Associates Chair

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There are huge opportunities for Vauxhall businesses as our area undergoes massive regeneration. We also need to make sure our members don’t lose out.

Our four key aims for the future:

Outstanding spaces and places – with cycling and walking at the heart of London’s new gallery district

A wider choice of shops, amenities and leisure – that support our neighbourhood’s quirkiness and character

A top destination for visitors – that promotes our cultural attractions and events to a wider audience

A great place to live and work – with better conditions for all, and more employment opportunities for local residents.

As well as building on our current activities, we want to do some new things:

To help our members’ employees become healthier and fitter

To be the most environmentally–friendly Business Improvement District in the UK, with increased green coverage and improved air quality

To work with others to mitigate the negative impacts (e.g. noise and congestion) of the development that is coming to our area

To lobby for a new pedestrian and cycle bridge to link our new gallery district with Tate Britain

It’s a great challenge but we think it will benefit everyone in Vauxhall – get in touch to find out how you can help!

A glimpse of the future

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Good to know

Remind me how Vauxhall One worksVauxhall One a Business Improvement District (BID) is owned, funded and led by local businesses in Vauxhall. All of our projects and services are additional to those provided by the Council and other statutory providers, such as the Police.

Who do I talk to if I have any BID levy questions? For any questions about your levy payment please contact Lambeth Council’s rates helpline on 020 8315 2255.

Can smaller businesses join?Businesses with a rateable value lower than £20,000 don’t have to miss out. An annual opt-in payment gives access to benefits including free business recycling and monthly networking.

How can I get more involved?To date 50 local businesses have been involved in helping run Vauxhall One – as members of the board or of our theme groups.

There are other ways to get involved too

Make sure your employees know about our perk discount scheme

Subscribe to our monthly e-bulletin for Vauxhall’s deals, events and news

Request a safety briefing from our wardens

Sign up to our free waste recycling service

Come along to one of our training or networking events

What happens in 2017?We’re half way through our first term of five years. We will publish a new proposal for the next five years and you will have a chance to vote on whether you want Vauxhall One to continue improving the area.

We want to start collecting your ideas now. The Vauxhall One team will be in touch shortly to offer a visit. Are there any aspects of our programme you would like to discuss, or new projects you’d like to see? Let us know!

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Vote for Vauxhall in 2017!

Meet the Vauxhall One team

Giles Semper Executive Director020 3179 2075 [email protected]

Chris Law Public Realm and Safety Director020 3179 2077 [email protected]

Frances Forrest BID Manager020 3179 2072 [email protected]

Sophie Skewes Marketing and Events Manager020 3179 2074 [email protected]

Secorro Green Corporate Social Responsibility Manager020 3179 2073 [email protected]

Nancy Rogers Office Administrator020 3179 2070 [email protected]

Javier Flores Technician020 3179 2070 [email protected]

Luke Smith Communications and Marketing Officer020 3179 2071 [email protected]

Sam Perry Landscape Architect sponsored by Stephen Lawrence CharitableTrust 020 2179 2070 [email protected]

www.vauxhallone.co.ukWe look forward to hearing from you!

19Baroness Lawrence visits Vauxhall One

Photographer: mediamixer.co.ukWriter: placeworks.co.ukDesign: them.co.uk

Get in touch

Vauxhall OneThe Laker StandKia Oval London SE11 5SS

020 3179 [email protected]

Making Progess Together: Vauxhall One's Mid-Term Review

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