LOOP Activity -

Best Practice Sharing and

Office Visit

Presented by

Knight Frank Green Committee

6 June 2013

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Agenda

Presented by

Norman Tsoi

GOO, Greater China

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Agenda

Company Background

Knight Frank’s Green Journey

Knight Frank’s green approach

Green Committee objectives

Green Committee composition

Our Green Practices

4C – Commitment, Calculation, Cut and Communicate

IT

Property Management

Next Steps

Spread the message

Keep improving green performance

Deploy best practice to our China Offices

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Company Background

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Knight Frank Worldwide

Knight Frank LLP is the leading independent global property consultancy

with 244 offices, in 43 countries, across 6 continents.

More than 7,067 professionals handle in excess of US$817 billion worth of

commercial, agricultural and residential real estate annually, advising

clients ranging from individual owners and buyers to major developers,

investors and corporate tenants.

In Asia Pacific, Knight Frank has 47 offices and 2,700 staff in:

Australia

Cambodia

China

Hong Kong

India

Indonesia

Japan

Malaysia

New Zealand

Singapore

South Korea

Thailand

Vietnam

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Knight Frank Greater China

Our Hong Kong business was established in 1972.

We now have offices in:

Hong Kong

Beijing

Shanghai

Guangzhou

Macau

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Knight Frank Greater China

Our Services

Property Agency Residential

Office

Industrial

Retail

Professional Services Asset Management

Building Consultancy

Development Consultancy

Government Negotiations

Portfolio Optimisation

Property Management

Research & Consultancy

Retail Services

Valuations

For more details please visit www.knightfrank.com.hk

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Knight Frank Hong Kong

Office Footprint

We have 220 office-based staff

We occupy 22,000 sq ft on a single floor in Shui On Centre

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Knight Frank’s Green Journey

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Knight Frank’s Green Journey

Year 1

Commit

Enrolled in

LOOP Scheme

May-10

Communicate

Posters,

desktop

wallpapers

Jun-10

Commit

Established

Green

Committee

Cut

Sleep mode

deployed on IT

equipment

Staff

Engagement

Photography

competition,

film screenings

Aug-10

Calculate, Cut

Office Lighting

Study & change

to LED

Cut,

Communicate

Property

Management

launches e-

notice boards

Oct-10

Cut

Energy saving

mode deployed

on all copiers

Communicate

am730 media

interview

Staff

Engagement

DVD lending

library

set up

Dec-10 Jan-11

Communicate

Newspaper

interviews re

energy saving

and copiers

Calculate, Cut

New PCs and

monitors

deployed

LOOP Award

Gold Label

Nov-10

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Knight Frank’s Green Journey

Subsequent Years

2011 Platinum LOOP Label

2012 Platinum LOOP Label

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Knight Frank Green Approach

Modify

Action Review

Measure

Identify

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Green Committee Objectives

To define Knight Frank's stance on environmental issues

To raise awareness of green issues internally

To promote and encourage a greener work place

To develop and implement green policies and

procedures

To help Knight Frank be a responsible corporate citizen

To share and promote green practices with the

community

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Green Committee Composition

Knight Frank established a Green Committee in 2010 comprising 10

staff from different depts and of different seniority to ensure that the

Green Committee gathers a wide range of ideas and perspectives.

Chairman

Norman Tsoi Management Support Division

Committee Members

Carrie Chau HR

Colin Fitzgerald Management Support Division

Colin Tang General Valuation

George Chan Building Consultancy

Jenny Leung Administration

Mike Yam IT

Natalie Tsui Marketing & Communications

Paul Shum Property Management

Vicky Leung Management Support Division

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Our Green Practices Presented by

Vicky Leung

Company Secretary

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Our Green Practices

Knight Frank has a constant stream of green activities to promote and

encourage a greener work place and to reduce its carbon footprint.

Our mantra is “commit, calculate, cut, communicate”

Commitment – Policy and Goal Setting

Policy Setting

Green Policy

Paper and Printing Policy

Shark-Free Policy

Guidelines for Green Property Management

Purchase equipment with energy efficient labels

Goal Setting

Set annual target for reducing CO2 emissions

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Our Green Practices

Calculation – Measurement and Monitoring

Update the GHG inventory monthly to govern the monthly carbon

footprint ensures the office’s carbon emissions are kept at a reasonable

level

Necessary action shall be taken if there are abnormal movement in the

monitoring report

Cut – Carbon Reduction Strategy and Action

Energy Consumption

Change to energy efficient lighting (T5 and LED)

Office Lighting Study (lux level measurement)

Rewiring the overhead lighting to create more lighting zones

Switch off lights, air-conditioning, computers, monitors and

peripheral devices before leaving the office

Setting of all copiers to sleep mode when not in use more than 30

minutes

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Our Green Practices

Cut – Carbon Reduction Strategy and Action

Energy Consumption (cont’d)

Unplug chargers when not in use

Fixing thermometers in office to monitor the temperature

Enforced auto-sleep mode for 2 hours inactivity PC

Save around 16% electricity consumption per month

Paper Consumption

Set the printer default to double-sided printing, two pages per side

E-Payslips, e-Leave system, e-Cards, e-Notice, Follow-me Print

etc. were adopted in order to reduce paper consumption

Recycle and re-use

Separate waste and use recycling bins

Switch to rechargeable batteries instead of disposable batteries

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Our Green Practices

Cut – Carbon Reduction Strategy and Action

Travel

Restrict air travel to essential trips only

Choose telephone and online communication over face-to-face

meetings

Take public transport whenever possible

Eco-friendly company vehicles

Other

Do not use disposable cups or cutlery

Donation of waste paper and computers to charities

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Our Green Practices

Communication – Internal and External

Internal

Green column in staff newsletter

Green message / tips

Green photography competition

Deploy posters and desktop wallpaper to raise staff awareness

Monthly lunch hour green film screenings and green DVD library

Low-carbon lunch workshop

Eco-detergent workshop

Re-use Lai See red pockets workshop

Organic Farm Charity Event to Hon Chi Organization

Walk for Nature @ Mai Po

Earth Hour

“Take a Brake” Low Carbon Action

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Our Green Practices

Communication – Internal and External (cont’d)

Internal

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Our Green Practices

Communication – External

Media interviews to share and

promote green practices with

the community

Email footer updated regularly

to promote LOOP Scheme and

encourage business partners to

join

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IT Section Presented by

Mike Yam

Manager, IT, Greater China

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Green IT Approach

Identify

Green Policies

Measure

Prioritize Action

Review

Share

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Identify Possible Green IT Initiatives

To find out where is the wastage or room to improve

LCD & PC are not switched off overnight

LCD & PC are idle

60 personal printers & 10 all-in-one copiers

Copiers are idle

Tons of papers left on printers

IT equipment trashed without properly handled

Server room redundant air-condition systems

Review power consumption of existing IT equipment

Green certificates for IT equipment

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Green IT Polices

To show the company commitment

To rules the basic principle

Covers

Procurement – Favour energy labelled / low carbon appliances / environmental

green products

Printing

Energy Saving

Disposal – Donation, Resell and Recycle

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Measured & Recorded

Average Hours of

Works Per Staff

Power Consumptions

of Equipment

High Power

Normal

Sleep Mode

Switched Off

Measure With Figures

91%

44%

66%

30%

9%

56%

34%

69%

LCD Avg.

Copier Avg.

PC Avg.

7x24x365 PC

0% 20% 40% 60% 80% 100%

Energy Wastage Chart

For Biz Wasted

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Measure With Figures

Existing individual personal printers generate 10 times air pollution compared

to all-in-one copiers

0

200

400

600

800

1000

1200

AIO Copier Personal Printer

* Printing *

Prinitng

Standby

Off

watt

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Measure With Figures

0

50

100

150

200

250

PC(non-green)

PC(old)

PC(new)

LCD(old)

LCD(new)

* PC & LCD *

Normal

Standy By

Off

watt

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Measure With Figures

0

50

100

150

200

250

PC(non-green)

PC(old)

PC(new)

LCD(old)

LCD(new)

* PC & LCD *

Normal

Standy By

Off

watt

~HK$1,306

Est. Power Bill Over 4 Years

~HK$853

~HK3,323

~HK$827 ~HK$504

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Prioritize

Prioritisation principle

Action Plans & Priority

Enable auto sleep mode

Disable LCD screen saver

Switch off redundant air-con

Consolidate personal printers

Reduce printing paper wastage

Reduce PC power consumption

Convenience users to switch off LCD

etc.

Highest Saving & Least Impacts

High Saving & Some Impacts

Lower Saving & Larger Impacts

Minimal Savings

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Actions – Printers Consolidation

The story

Having 60 individual personal printers mixed

with 10 all-in one copiers

Toner cost getting higher and higher

Users complain on the printing speed and

equipment problems

Action

Reduced 60 personal printers down to 30

personal printers

Disconnect users from personal printers

Saving Result

>50% electricity

>50% support and maintenance cost saving

>30% toner cost saving

>90% in house air-pollution

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Actions – Follow Me Print

The story

Users complain print out not found in the copier

Uncollected print out found in copiers all around the office

Printer jam problem

Action

Implemented “Follow Me Print” to allow users to print and collect the printout with

an assigned identify card

Saving Result

Eliminated duplicated printing due to wrong printer selected or miss collection

Reduced missed printing

Resolved printer jam problem

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Actions – PC Replacement

The Story

PC is about time to be replaced

Some PC is unable to auto-sleep

Action

Power consumption is considered

Replace 240 PC in greater china

offices

All proposed PC models are green

certified

Saving Result

Faster PC consume less (~HK$770

saved per PC used for 4 years)

>36% power saving (not yet including

PC power save mode)

>10% difference between different

brands and models

$3,932

$2,127

$1,917

$1,638 $1,439 $1,356

Est. Power Bill Over 4 Years

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Review & Sharing

Review Compare the outcome with the expected result

Develop follow up plan if required

Committee review

Sharing – Internal Communication To encourage more people to understand and action

Notices board

Job rotation

Team sharing

End User’s feedback

Sharing – External To share our ideas with others

To learn from the others

To request our vendors to further improve

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Property Management Section Presented by

Paul Shum

Director, Head of Property Management

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Property Management

Save energy, save paper, recycle and reuse.

Use energy saving lighting, rechargeable batteries and facilities with

energy-efficient labels.

Minimise paper use / double-sided printing for meeting agenda /

minutes / notices etc.

Individual internet website to store building’s records and show latest

information.

Waste separation bins.

Joined the Food Wise HK Campaign initiated by the Environment

Bureau to promote reduction of food waste from the community, and

hence reduce the greenhouse gas emissions in landfills.

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Next Steps Presented by

Vicky Leung

Company Secretary

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Next Steps

Spread the message

Continue to communicate internally and externally

Encourage staff to influence people with whom they interact –

families, friends, suppliers, customers

Improve our green performance

Do not stand still, continue to proactively look for ways to improve

Deploy best practice to our PRC offices

Implement the Green initiative into our PRC offices.

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Office Tour

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Q & A

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Thank You