20

Leveraging Technology to Deliver Better Results A Case Study from

Nate Williams, CET

SHE Manager

Parsons

Pasadena, CA

21

Who is Parsons?

12k employees world wide

Started in the 50’s

Employee owned

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Parsons U.S. Office Locations

San Francisco San Jose

Pasadena

Sacramento

Las Cruces

Reno Salt Lake City

Minneapolis

Denver

Detroit

Tampa

Jacksonville

Charlotte

Boston

Raleigh-Durham

Cincinnati

Fort Worth

Houston

Indianapolis

Louisville

Chicago

Phoenix

Los Angeles

Glastonbury

Washington D.C.

Miami

Orlando

Tallahassee

Baltimore

Newark

Concord

Buffalo

New York City

Fairfax

Columbus Philadelphia

Pittsburgh

San Diego

Las Vegas

Seattle

Richland

Bakersfield

El Paso

Albuquerque

San Antonio

Austin

Oklahoma City

Sioux Falls

St. Louis

Cape Canaveral

Mobile

Memphis

Atlanta Aiken

Richmond Charleston

Milwaukee

Clevelan

d

Poughkeepsie

Oakland

Palmdale

Dover

Decatur

Newport Knob Noster

Richardson

Norcross

Pasco

Sumner

Greenbelt

Morgantown

Library

Chesterfield

Wailuku

S. Jordan

Oak Ridge

Chula Vista

Honolulu

Walnut Creek

Irvine

Portland

Bellevue

Renton

Fountain Valley/Orange

Englewood

Westmont

Dallas

Kennesaw

Pascagoula

Harrisburg Somerset

Norfolk Midlothian

Brentwood

Huntsville College Park

Southfield

Williamsville

Jamaica

West Palm Beach

Portsmouth

Wyomissing

Maryland

Heights

Kansas City

Manhattan Beach/ El Segundo/Lawndale

Hawthorne/Gardena

Steelton

Anchorage

Mountain Home

Redmond

Lakeside

Glendale

Concord

San Pedro South Gate

Des Plaines

Cary

Gulfport

Cedartown

Rockledge

Bron

x

Burlington

Front Royal

Richmond

Avondale Kenner

Perth Amboy

Mays Landing

Albany

Pueblo

Tacoma

Carson City

Henderson

Chino/Ontario Winchester

Dulles Airport

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Parsons International Office Locations and Operations

Seoul, Korea

Dubai,

U.A.E.

Abu Dhabi, U.A.E.

Bangkok, Thailand

Taipei, Taiwan

Athens, Greece

Canada

Manama, Bahrain

Saudi Arabia

Moscow, Russia

Doha, Qatar

Wadi Kabir,

Oman

Makati, Philippines

Ireland

London, England

Winnipeg Ontario •Cork

•Kinsale •Newbridge

Germany

Puerto Rico

Scarborough

Yanbu

Iraq

Salmiya & Shuaiba, Kuwait

Amman, Jordan

Guam

Jakarta, Indonesia

Aceh

Biysk Miass

Novocheboksarsk

Volgograd

Shchuchye

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What Does Parsons Do?

Global Business Unit

structure

Diverse Markets

Projects of Interest

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Role of S, H, & E at Parsons

Pre 2003

2003-Current

Safety Culture

Worker’s Compensation

Ergo Component

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Challenges of Ergo at Parsons

Multiple Sites Nationwide

Unilateral Program Need

Multiple Organizations

Responsible

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Pilot of Technology

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Analyzing the Results of the Pilot

74% of your evaluators report previous experience of discomfort while at work

13

37

Yes No

Yes

No

90% completed the course in one sitting during your trial.

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Starting the Initiative from the Top

31

Engaging the Worker – Protecting an Investment

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Roll-out Strategy

Plan – Project Management and

Training

Do – Identify Risk, Configure

Communication Strategy, Assign

Responsibility

Check – Analyze Risk Data, Identify

Opportunities

Act – Address Risk, Provide Support,

Maintain Awareness

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Ongoing Support and Communication

34

Building the Business Case

Question Q# Answer Risk

Number Of

Issues Total Risk

How often do you experience stress or tension while at work? 40 Occasionally 4 401 1604

If you use a telephone extensively do you use a headset? 43 No 6 252 1512

How often do you experience headaches while using your

computer? 35 Occasionally 5 271 1355

While using your computer, how often do you experience backache? 37 Occasionally 5 267 1335

How often do you experience neck aches or pain while working at

your computer? 38 Occasionally 5 262 1310

When using your computer, do your hands or wrists come into

contact with any hard or sharp edges? 13 Yes 8 138 1104

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Delivering Results Domestic Ergonomic Claims

January 2004 through June 30, 2012

System Implemented

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Delivering Results Domestic Number of Ergonomic Claims Utilizing System

January 2004 through June 30, 2012

Syste

m

Imple

mente

d

37

Delivering Results Cost of Domestic Ergonomic Claims January 2004 through June 30, 2012

Syste

m

Imple

mente

d

38

Delivering Results Cost/Claim of Domestic Ergonomic Claims January 2004 through June 30, 2012

Syste

m

Imple

mente

d

40

Moving Forward

Leading Indicators

Rest Break Software for “High

Risk” users

Implementing Solutions for

other risk factors (i.e. Stress)