Lessons Learned Review

Project Lessons Learned Review

Compiled by: Date:

Agreed by Project Manager:Date:

The aim of the Project Lessons Learned Review is to help improve our project practice by identifying good practice and ways to avoid problems. So it is important that the report is frank about positive and negative aspects, and has a blame-free approach.

Some areas to think about: Project Start-up

Aims and Objectives, and overall Project Success

Project Definition, Planning and Control throughout the project.

Project Organisation the Board, working groups etc.

Risk and Change Management throughout the project.

Stakeholders and Communication.

Benefits, identified and responsibility handed over.

Staff and Resourcing.

Testing, Training and Rollout.

Handover to the service owners, and Closure.Feedback: What went well, and why?

Feedback: What went badly, and why?

Feedback: What could have been done differently, with hindsight?

Feedback: What are lessons for future projects?

Reviewers Lessons Learned and Recommendations

Appendix: Further possible points to considerAims and Objectives and overall Project Success

Project Definition, Planning and Control throughout the project.

Risk and Change Management throughout the project.

Stakeholders and Communication.

Staff and Resourcing.

Lessons_Learned_Review.doc: 18-Nov-09

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