Leadership Creates the Advantage Jack Dempsey, CEO Pretium Solutions 111 West Port Plaza, 6th Floor...
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Transcript of Leadership Creates the Advantage Jack Dempsey, CEO Pretium Solutions 111 West Port Plaza, 6th Floor...
Leadership Creates the Advantage
Jack Dempsey, CEOPretium Solutions
111 West Port Plaza, 6th FloorSt. Louis, Missouri 63146314.322.1494 (direct line)
www.pretiumsolutions.com
Manager’s Expectations
Leader
REACTIOI
N
Default Strength Little or No Growth
Creating Limited Value
The Total LeaderGrowth and Maturity
Creating Maximum Value
VictimhoodBitterness
ComplacencyRebellion
Creating No Value
2
Corporate Expectations
Peer Expectations
Vendor Expectations
Employee Expectations
Customer Expectations
The Reality of Competing Forces
©2013 Pretium Solutions LLC. All rights reserved.
People
Direct ReportsPeer ManagersManagement
Vendors/Suppliers
Processes
QualitySafetyCost
EffectivenessCustomer-Focused
Resources
TimePeople
SuppliesEquipment/Software
The Leader-Manager
= Level of Results
The Total Leader
©2013 Pretium Solutions LLC. All rights reserved.
3
The Purpose of a Leader
… is to create the greatest level of value for the organization through leadership, management and influence of their people, processes and resources.
©2013 Pretium Solutions LLC. All rights reserved.
4
The Great Eight
1. Develop a Vision 2. Become Execution-Focused 3. Commit to a Single Higher Standard of
Behavior4. Exercise Moral Courage5. Focus on Responsibility, Not Rights 6. Commit to Openness 7. Demonstrate a Sincere Interest in Developing
People8. Create and Perpetuate Team Spirit
©2013 Pretium Solutions LLC. All rights reserved.
5
The Leadership Platform
Commitment
PassionDisciplineCourage
Collaboration
Communication SkillsAbility to PartnerDialogue-BasedRelationships
Driven By Greatest
Value
Competency
Functional ExpertiseProcess ThinkingProblem SolvingDecision-Making
Character
Integrity/HonestyWork Ethic
Fairness/EquityCore Principles
©2013 Pretium Solutions LLC. All rights reserved.
6
The Collaboration Continuum
©2013 Pretium Solutions LLC. All rights reserved.
7
Decreased Value - Less Than Optimal Results - Increased Value
OptimalResults
Combative Cold Compliant Cooperative Collaborative
Level 1 Level 2 Level 3 Level 4 Level 5
Expert Power
Knowledge & Experience create intellectuallegitimacy for your leadership equation:
Three Types of Power
©2013 Pretium Solutions LLC. All rights reserved.
8
Expert Power Positional Power
Expert Power
Authority & Position add organizationallegitimacy to your leadership equation:
Knowledge & Experience create intellectuallegitimacy for your leadership equation:
Three Types of Power
©2013 Pretium Solutions LLC. All rights reserved.
9
Expert Power Positional Power Referent Power
Expert Power Positional Power
Expert Power
Referent Power adds the emotional legitimacyand credibility necessary for followers to engage:
Authority & Position add organizationallegitimacy to your leadership equation:
Knowledge & Experience create intellectuallegitimacy for your leadership equation:
Three Types of Power
©2013 Pretium Solutions LLC. All rights reserved.
10
Accountability
• The “squaring up” of job responsibilities and expectations, on the one hand, and the current reality of your performance, on the other hand
• Reporting on the current state, compared to your expectations
• What am I going to do about it? • Then doing it
©2013 Pretium Solutions LLC. All rights reserved.
11
Three Types of Accountability
©2013 Pretium Solutions LLC. All rights reserved.
Organizational______
Managerial______
Self (Personal)
12
Jack Dempsey, CEOPretium Solutions
111 West Port Plaza, 6th FloorSt. Louis, Missouri 63146314.322.1494 (direct line)
www.pretiumsolutions.com