Kronos Workforce Acquisition Client Release Notes

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Kronos Workforce Acquisition™ Client Release Notes

Kronos Confid

enWorkforce Acquisition Version 9.02018 Service Releases 77 - 81

Release Notes

Release Date: May 2018

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The information in this document is subject to change without notice and should not be construed as a commitment by Kronos Talent Management Inc. (“Kronos TM”). Kronos TM assumes no responsibility for any errors that may appear in this document. This document or any part thereof may not be reproduced in any form without the written permission of Kronos TM. All rights reserved. Copyright 2014 by Kronos Talent Management Inc. U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.

Kronos, the Kronos logo, and Unicru are registered trademarks of Kronos Incorporated or a related company. Hireport, Kronos Acquisition, and Workforce Acquisition are trademarks of Kronos Talent Management Inc. or a related company.

All other trademarks or registered trademarks used herein are the property of their respective owners and are used for identification purposes only.

When using and applying the information generated by Kronos products, customers should ensure that they comply with the applicable requirements of federal and state law, such as the Fair Labor Standards Act. Nothing in this Guide shall be construed as an assurance or guaranty that Kronos products comply with any such laws.

For links to information about international subsidiaries of Kronos Incorporated, go to: http://www.kronos.com.

Published by Kronos Talent Management Inc.11850 SW 67th Avenue, Suite 200, Portland, OR 97223 Kronos TM support: [email protected]

Contents

Introduction ................................................................................................... 3Service Release 81 Updates ........................................................................... 5

Feature Highlights ................................................................................... 5Enhancements ......................................................................................... 6Resolved Issues ....................................................................................... 7

Service Release 80 Updates ........................................................................... 9Feature Highlights ................................................................................... 9Enhancements ....................................................................................... 10Resolved Issues ..................................................................................... 11

Service Release 79 Updates ......................................................................... 13Feature Highlights ................................................................................. 13Enhancements ....................................................................................... 14Resolved Issues ..................................................................................... 15



System Requirements .................................................................................. 25General requirements ............................................................................ 25E-mail client .......................................................................................... 27Data transfers ........................................................................................ 27

Workforce Acquisition 1

2 Kronos Incorporated

Introduction

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IntroductionThis document contains information about the Kronos Workforce Acquisition version 9.0 service releases issued in 2018. It includes information beginning with Service Release 77. Kronos recommends that you review this document before you use the updated version, and that you keep a printed copy. The most recent service release information appears at the beginning of this book. Service release notes published in previous years are available upon request.

New features released in 2018 are highlighted at the beginning of each SR description. Detailed information about these features is described in a What’s New Feature Highlights section within the service release. In most cases, they were global changes to exisiting behavior and had an impact on the baseline solution.

Kronos® Workforce Acquisition™ Version 9.0 3

Introduction

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Service Release 81 Updates

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Service Release 81 UpdatesNote: The enhancements and bug fixes for this service release are available by default unless noted otherwise in the summary description.

Workforce Acquisition v9.0 SR 81 includes the following:

“Feature Highlights” on page 5

“Enhancements” on page 6

“Resolved Issues” on page 7

Feature HighlightsHighlights for the current release are included in this section. If there are no highlights, this section will be blank.

Note: Reporting/Analytics release notes are included with the standard release notes.



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EnhancementsNote: If there are no Enhancements for this service release, this page may be blank.

Number Summary Component Requisition PositionENG-3746 Kindle Fire device users are unable to enter SSN on job

applicationSome applicants using older Kindle Fire devices with older operating systems are unable to type their SSN in the personal information page on the job application.This is resolved.

Seeker Site Yes Yes

ENG-3792 Microsoft Edge browser showing horizontal scroll bars on some pagesWhen using Edge, a horizontal scroll bar appears on some script question pages in the Candidate Experience.This is resolved.

Seeker Site Yes Yes

CA-12744 Tax form updates 2018: Oklahoma W-4 and OW-9-MSE • Oklahoma W-4 (type 4, new form)• OW-9-MSE (type 4, new form)Please review with your Kronos representative whether you need a change order to incorporate any new hire changes.Please contact your Kronos representative to request a change order if you wish to have a form added to your solution.

Forms Yes Yes

CA-12731 Remove criminal history questions for entire state of Washington and Kansas City, MOIn order to comply with legislation that prohibits employers in these jurisdictions from inquiring about or considering criminal history information at the time of the initial employment application, Kronos will make a baseline product update to remove criminal history questions from Washington state and Kansas City, Missouri employment applications based on the location of the position or on the applicant’s response to updated question logic in the Candidate Experience script.This is resolved.

Seeker Site Yes Yes



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Resolved IssuesNote: If there are no Resolved Issues for this service release, this page may be blank.

Number Summary Component Requisition PositionENG-3773 Approver not receiving email for Requistions

When an approver without an email address is added to a requisition, the requisition approval process becomes corrupted because the process relies on approval via email.This is resolved. Approver users cannot be created without an email address. If an approver is added to a requisition or an approver list without an email address, users will receive an error message.

HMC Requistions Yes No



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Number Summary Component Requisition PositionCA-12730 Allow Number of Openings to be edited during Requisition

ReopeningIn some cases, after a requisition is filled and closed, a recruiter may need to reopen it to add more openings. Currently the system only allows requisitions to be reopened by changing the status of hired candidates, but this is not always representative of the hiring scenario.The process will be changed to allow editing the number of openings when a requisition is reopened. This behavior will be controlled by a new permission. Please contact your Kronos representative if you need this permission added to your roles.This is resolved. Users with the new permission can edit the number of openings with re-opening a requisition.

HMC Yes No

CA-12711 Tax Form Updates 2018: DC D-4, Missouri MO W4• Washington DC D-4 (type 1, form-only update)• Missouri MO W4 (type 1, form-only update)

Forms Yes Yes

CA-12733 Tax Form Updates 2018: Arkansas AR-MS• Arkansas AR-MS (type 4, new form update)Please review with your Kronos representative whether you need a change order to incorporate any new hire changes.Please contact your Kronos representative to request a change order if you wish to have a form added to your solution.

Forms Yes Yes

CA-12717 Resume upload page accessibility improvementsText in the Attach a resume box needs to be made tab-able for focus on the text, thereby allowing screen readers to pick up the text for applicants using assistive technology.This is resolved.

Seeker Site Yes Yes

CA-12740 PeopleAnswer Assessment renamedChange the name “PeopleAnswers Assessments” in aTao and DXC to “Infor Assessments”.Display the updated vendor name: on the drop-down for the client integration configuration, on outbound/inbound transition pages where the re-direct is triggered, and on the HMC.This is resolved.

Integration Yes Yes



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Number Summary Component Requisition PositionENG-3738 Typing in symbols in password hint causes processing failure

Certain special characters, such as "<", are not allowed in the password hint that the applicant enters during registration. If they type in a password hint that has these characters and click "Register", the system indicates processing but never goes to the next page. No error message appears.This is resolved by adding front end validation. If an applicant enters special characters into the Password Hint field, they will receive a clear error message.

Seeker Site Yes Yes



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Number Summary Component Requisition PositionCA-12697 Federal Form W-4 2018 update

The 2018 Federal Form W-4 was published by the IRS and will be updated in the Kronos baseline for clients utilizing Onboarding. The most significant form change includes a new field for ‘First date of employment.’ A baseline value will be set to pull from Start Date, but clients will need to decide whether they want to a) use this baseline value, b) use a client-specific script question from the hiring process, or c) add a question to manager onboarding to specifically collect this data. Please work with your Kronos representative for Workforce Talent Acquisition to determine whether you require a change order for a specific configuration for this field.

Forms Yes Yes

CA-12709 2018 Tax Form Updates: Missouri MO W4, Ohio IT MIL-SP, Arizona WEC• Missouri MO W4 (type 3, integration update)• Ohio IT MIL-SP (type 4, new form update)• Arizona WEC (type 4, new form update). Please note that only

Part 2 of this form will be supported in the Kronos baseline solution.

Please review with your Kronos representative whether you need a change order to incorporate any new hire changes.Please contact your Kronos representative to request a change order if you wish to have a form added to your solution.

Forms Yes Yes



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Number Summary Component Requisition PositionENG-3760 Job specific prescreener job codes exceed the width of the page

Job codes entered in the Prescreener field do not wrap if they exceed maximum character length of the field. This causes codes to push out of the field.This is resolved. The page was updated to allow text wrapping, even when spaces are not used.

HMC Yes Yes

ENG-3767 Guided self service report interface overlaps on job category lengthThere is not an enforced width for the job category field in GSS report parameters. This can cause the job category field to overlap the adjacent application status field when the job category is long.This is resolved. The Job Category filter will be shuffled further down on the page if the category text is long.

Reporting/Analytics Yes No

ENG-3695 During the candidate experience, some candidates using Android mobile devices are unable to enter their birth month and day where it is a required field for electronic signature validation The field will not allow numbers to be entered unless they are typed slowly.This is resolved. The numeric entry field is now a drop-down.

Seeker Site Yes Yes



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Announcement of the achievement of website accessibilityIn January 2017, the U.S. Access Board issued the Information and Communication Technology (ICT) Standards and Guidelines, updating its existing Electronic and Information Technology Accessibility Standards under Section 508 of the Rehabilitation Act of 1973, (“508 Standards”), and the Telecommunications Act Accessibility Guidelines under Section 255 of the Communications Act of 1934 (“255 Guidelines”). The new standards and guidelines harmonize with worldwide standards such as the W3C’s Web Content Accessibility Guidelines (WCAG) 2.0. GSA, the Federal CIO Council Accessibility Community of Practice (ACoP), and the Access Board jointly led the Section 508 Transition Support Initiative to help agencies transition from the Original 508 Standards to the Revised 508 Standards. These Standards are now in effect as of January 18, 2018.

Kronos has partnered with The Paciello Group (TPG), a leading expert in the field of implementing accessible user experiences in web applications and mobile apps, to thoroughly test and provide recommendations for the Workforce Talent Acquisition product.

While the Section 508 standards are written specifically for government contractors under the Office of Federal Contract Compliance Programs (OFCCP), all Kronos clients can benefit from the website accessibility changes which allow applicants using assistive technology to access the Workforce Talent Acquisition product.


https://www.federalregister.gov/documents/2017/01/18/2017-00395/information-and-communication-technology-ict-standards-and-guidelines

https://www.federalregister.gov/documents/2017/01/18/2017-00395/information-and-communication-technology-ict-standards-and-guidelines

https://www.w3.org/WAI/WCAG20/glance/

https://section508.gov/content/section-508-transition-support-initiative

https://section508.gov/content/section-508-transition-support-initiative


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Number Summary Component Requisition PositionCA-12707 2018 state tax witholding form updates:

• North Carolina NC-4 (type 2, form and script update)• North Carolina NC-4EZ (type 2, form and script update)• Illinois W-4 (type 1, form-only update)• Minnesota MN W4 (type 1, form-only update)• Minnesota MN MWR (type 1, form-only update)• Iowa IA W4 (type 1, form-only update)• Rhode Island RI-W4 (type 1, form-only update)• New York NY-2104E (type 1, form-only update)• California DE-4 (type 1, form-only update)Please review with your Kronos representative whether you need a change order to incorporate any new hire changes.

Forms Yes Yes

CA-12708 Kronos is expanding the use of the CAPTCHA functionality that was added in SR73 in conjunction with our ongoing efforts to maintain robust security for the Workforce Talent Acquisition product. In SR78, CAPTCHA will be added to the login pages for returning applicants to the Candidate Experience. Please contact your Kronos representative if you have any questions. NOTE: The term CAPTCHA is an acronym for “Completely Automated Public Turing test to tell Computers and Humans Apart.” A CAPTCHA is a program that protects websites against bots by generating and grading tests that humans can pass, but current computer programs cannot pass. For example, humans can read distorted text, while current computer programs are not able to decipher this.The code was updated to add CAPTCHA to all login pages for the Candidate Experience.

Seeker Site Yes Yes



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Number Summary Component Requisition PositionENG-3725 Error when browser is refreshed during resume upload

When applicants refresh their browser while the system is still in the process of finalizing a resume upload, an error is generated.This is resolved. Text was added to the resume upload page to warn applicants to refrain from refreshing their browser after uploading a resume.

Seeker Site Yes Yes

CA-12677 Desktop links and buttons do not render correctly using the Safari browser for mobile applications When running a desktop view of an application on Safari browser in mobile, the links or the buttons on the Seeker Ste across the Job Application Flow (JAF) appear truncated. This is resolved. The code has been updated.

Seeker Site Yes Yes



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Number Summary Component Requisition PositionCA-12692 Support Open Graph Protocol (OGP) to allow postings to appear

in LinkedIn Customer is trying to post a URL on LinkedIn in their chat feed. When they enter the URL into the input box they receive a Forbidden error message. The customer is expecting a preview of the website to appear but still receives an error message.Support for Open Graph Protocol (OGP) allows rich objects (Title, URL, and Company’s branding logo) associated with the postings to appear in LinkedIn. The code has been updated to support OGP for LinkedIn.

Seeker Site Yes Yes

CA-12693 2018 Tax Form Updates: Connecticut CT W4, Hawaii HW-4 The type 1 form include the following:• Connecticut CT W4 (type 1, form-only update)• Hawaii HW-4 (type 1, form-only update)

Forms Yes Yes

CA-12695 New script for Electronic Consent within Workflow Data CollectionAdd a script for electronic consent during Workflow Data Collection (Additional Info Step).If your Workflow Data Collection/Additional Info step includes an FCRA disclosure / consent or another form requiring authorization, please ensure that electronic consent is included in your page flow. • Contact your Kronos representative to initiate a change order.

HMC Yes Yes



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Number Summary Component Requisition PositionENG-3698 Req Detail snapshot showing more openings than there really are.

The number of openings in Req Detail snapshot should match number of openings in HMC.This is resolved. The code has been updated.

Analytics Yes No

ENG-3711 Continue with LinkedIn link does not work when there is a pre-existing resume.A requisition applicant, who already has an user account and a resume on that user account, applies through LinkedIn. When they get to the page to apply with their LinkedIn profile, they click the Continue with LinkedIn link.They get the message This field is required and the page does not proceed. The user is stuck at this point if they do not want to use their existing resume. The Continue with LinkedIn link does not work and there are no instructions on what they need to do to get to the next page. This is resolved. The code has been updated.

Seeker Site Yes Yes



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System Requirements

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System RequirementsClients understand and agree that the services shall only be supported on equipment and networks that comply with the technical requirements specified in this section.

General requirements• Kronos Workforce Acquisition offers support for the services on the web browsers listed in the following table.

• Kronos reserves the right to discontinue support of the services using a web browser or operating system platform or version when the supplier of such browser or operating system platform or version discontinues its own technical support. In such event, Kronos Workforce Acquisition’s discontinuation of support of its services using the supplier’s discontinued platform or version shall be effective as of the next general release of the services.

• Customizations of supported browsers are not supported. Beta versions of Web browsers and operating systems are not supported.

• Kronos Workforce Acquisition shall provide customers with reasonable assistance in troubleshooting services issues on equipment using the non-supported products; however, Kronos Workforce Acquisition’s assistance shall be limited to what it can resolve in connection solely with the services and shall not include analysis, determination of, or resolution of issues apparently caused by the non-supported products.

• Some of the applications require that Workforce Acquisition link to external URLs, for example US Government forms such as I-9 and W-4 forms. Clients should add those URLs to their lists of accepted sites to ensure that they can access the appropriate external URLs.

Supported browsers

Desktop Browser Candidate Experience

Hiring Management Console

Workforce Hiring Analytics

Internet Explorer 9.x Yes Yes YesInternet Explorer 10.x Yes Yes YesInternet Explorer 11.x Yes Yes YesFirefox (Current Version) Yes Yes YesChrome (Current Version) Yes Yes YesSafari (Current Version) Yes Yes Yes

Minimum system requirements

HMC and the Candidate Experience site• The following requirements must be met for the HMC and Candidate Experience sites Firewalls must permit

access to the kronostm.com domain.

• Firewalls must allow outbound traffic to TCP ports 80 and 443 for HTTP and HTTPS communication.

• JavaScript must be enabled.

• Ιnternet connection must be at least 56kbps.

• Cookies must be enabled.

• Popup blockers must be disabled.


System Requirements

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HMC-specificIn addition to the minimum system requirements, the following requirements must be met for the HMC:

• Acrobat Reader must be installed. Form preview requires Acrobat Reader (version 8 and higher) for viewing PDFs.

• Screen resolution must be at least 1024 by 768.

• Internet connection must be at least 56kbps.

• Ιf the Onboarding module is implemented, an Internet connection of at least 256kpbs is required, and that Internet connection must consist of a dedicated bandwidth and be constantly available (that is, a satellite connection is not recommended).

• If using Citrix, Citrix Presentation Client 10.x or higher is required (Workforce Acquisition works only with versions of Citrix supported by its manufacturer).

• To access the HMC, customers must allow access to *.kronostm.com or wfa.kronostm.com.

• The Document Management feature uses the URL dm.kronostm.com to access the document editor functionality in Document Management.

– Customers who allow access to *.kronostm.com can access the Document Editor. – Customers who specify an exact site name must either add an additional site dm.kronostm.com or

enable *.kronostm.com to loosen their restrictions and allow all sites within the Kronos domain.

Candidate Experience site-specificScreen resolution must be at least 800 by 600.

If job preview videos are implemented, additional requirements for a video plug-in may be needed.


System Requirements

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Recommendations for optimal performance• If the client is trying to fit the entire Candidate Experience site in an Iframe, there may be additional branding

requirements that must be met.

• For the HMC Internet connection:

– 128kpbs dedicated bandwidth is preferred.– Customer understands and acknowledges that the Services, when accessed over a satellite Internet

connection, will be moderately or significantly degraded when compared to the Services being accessed over a terrestrial Internet connection, and use of the Services over a satellite connection may be unacceptably slow. Kronos will not be responsible for response or performance issues of the Services related to such use.

• There are scenarios when usability in the HMC might be affected at screen resolutions lower than the minimum 1024 by 768. For example:

– If excessive toolbars are used, or if the browser is not maximized.– If Onboarding is implemented and PDFs are generated, it is assumed that the user’s screen resolution

meets the minimum requirements. • Some pages in the Applicant Detail Report (ADR) use the thickbox modal dialog box. This dialog box is sized

to fit a 1024 by 768 window. If the screen resolution does not meet that size requirement, problems could occur.

E-mail client• Clients often setup strong anti spam tools or settings on their corporate e-mail servers to tag and reject email

that is marked as their corporate domain from a non-authorized e-mail server (email spoofing). The Kronos Talent Acquisition product may send system emails using client corporate email addresses. The emails may be rejected by the anti spam settings on the client’s corporate e-mail servers. To avoid this issue, an IT configuration change can be made to add an SPF record entry on the client’s domain name system (DNS) server. The configuration change needs to be completed by the client’s IT resources. In order to make this change, the client’s current SPF value should be amended to “include:unicru.com”. For example: v=spf1 mx include:unicru.com -all.

• SMTP- and POP-based e-mail clients, using plain text and HTML, are supported.

Data transfers• File encryption of OpenPGP (encrypted, unsigned files) is required.

• SFTP file transfer protocol is required.


Kronos Workforce Acquisition Client Release Notes

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