CURRICULUM VITAE

Jessica Johnson15A The Parapet, Willetton WA 6155Mobile: 0416239860Email: jnjdj13@hotmail.com

EDUCATION

Open Colleges Certificate III in Education Support 2016-2017

Willetton Senior High School 1998-2001Completed Year 10

CERTIFICATES AND QUALIFICATIONS

Open Colleges 2016-2017Certificate III in Education Support(in progress)

Medical Receptionist/Administration 2016

Fremantle Baristas 2015

Barista Basics Certificate

Diversity Skills and Training 2012Certificate II in Business

Responsible Service of Alcohol 2012Certificate

PREVIOUS EMPLOYMENT

Tutor- English and English Literature 2014-Primary/Secondary

Jessica Johnson0416 239 860jnjdj13@hotmail.com

CURRICULUM VITAE

REDIMED Pty. Ltd. 2016

Medical Receptionist/Administration

Duties: Receiving phone calls, recording messages and ensuring all are attended to Actioning and corresponding promptly to all emails in accordance to customer

service expectations; urgent emails answered within 1-2 hours, all others within 24 hours

Actioning booking confirmations and cancellations and rescheduling requests via the online system as per departmental time policy

Linking patients’ results to their file in the Genie program Preparing and setting up the clinic for the next day by creating patient files in

accordance with procedure Proficient use of the Genie system to book patient appointments, add and

update patient details Opened and closed the office and facilities in accordance with procedure

Napoli Mercato 2015Café Attendant/Store person

Duties:

Basic barista duties and counter staff sales Stock replenishment and pick/packing duties General cleaning and organizing of the store Visual merchandising and greeting customers

Gambit Green and Clean 2012 -

Owner/Gardener

Duties:

Weeding and general garden maintenance Lawn mowing Plant removal and reinstallation Accounting and budgeting according to demand Sourcing materials appropriate to each job Providing fair and reasonable quotes Use of equipment such as orbital sanders, hedge trimmers, edging equipment

and chainsaws Adherence to strict Occupational Health and Safety procedures

Jessica Johnson0416 239 860jnjdj13@hotmail.com

CURRICULUM VITAE

Big W 2012-2014

Livingston MarketplaceCheckout Operator

Duties:

General customer service and sales Adherence to Occupational Health and Safety procedures Conflict resolution skills and a dedication to professionalism in the workplace Building rapport between staff members and customers and employing a positive

approach to all aspects of work Effective time management and delegation skills Assisting supervisors and team leaders in implementing store policies and procedures

VOLUNTEER WORK

Salvos Stores 2015 - Volunteer/Retail Assistant

Big Help Mob 2014 -Volunteer

Metior Magazine 2014 - Freelance Writer/Contributor

City Farm 2003-2006 East Perth/Bassendean 

Duties:

Learning about and incorporating Permaculture Ethics Designing posters/art work for upcoming events General office/administration support Stock Distribution Visual Merchandising General Cleaning Duties Planting trees and assisting communities

PERSONAL ACHIEVEMENTS

Frankie magazine 2008Article on Mental Health Awareness

Jessica Johnson0416 239 860jnjdj13@hotmail.com

CURRICULUM VITAE

Issue 22 RAW Showcase 2014 Visual Artist

PERSONAL SKILLS AND ATTRIBUTES

Domestic and leadership skills , job delegation, time management, personal development Freelance writer and artist- articulate, creative thinker, strong grammar skills Touch-typing speed of approximately 80 words per minute with 95% accuracy Proficient in Genie program with sound knowledge of MS Office Suite Attention to detail and ambitious with a willingness to learn and adapt Able to quickly establish rapport with existing clientele and network efficiently in order to establish a

broader customer base Positive attitude and ability to motivate others to strive for excellence Thorough research skills pertaining to products and services provided by companies

relevant to customer needs Visual merchandising and stock distribution in a retail and hospitality environment Thorough understanding of and strict adherence to Occupational Health and Safety rules

and regulations Rotation of stock and food safety procedures Efficient conflict resolution skills Willingness to volunteer for various organizations which foster a sense of community and

personal contribution and development

REFEREES

Professional:                                     Personal: 

Alysia Harper Alex DjurovicREDIMED Pty. Ltd. Outreach WorkerManager/Reception Ph: 0422777365Ph: (08)9230 0900

Peta-Marie Scott Courtnee YoungTeacher TeacherPh: 0401255545 Ph: 0433732924

Jessica Johnson0416 239 860jnjdj13@hotmail.com