ITS Fall 2011 Newsletter

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The Information Technology Services department of Scottsdale Community College, Fall Semester newsletter of technological updates.

Transcript of ITS Fall 2011 Newsletter

  • Continued on page 2

    Continued on page 2

    Software & Training UpdatesSee whats New! Page 2

    Video Conferencing:A Reality...Welcome to the 21st Century! Page 3

    News of the SCCWEBERNETIntranet, banner ads, mobile site & more! Page 5

    T he District Information Technology Leadership Council (ITLC) is a standing council with the mission to advise, provide input, and develop recommendations regarding information technology infrastructure, processes, services, standards, and systems to the district-wide Information and Instructional Technology Governance Council. ITLC is also charged with identifying and completing district-wide collaborative projects designed to improve the efficiency and/or effectiveness of information technology use within the district.

    ITLC membership includes the senior IT leaders from each college and the Vice Chancellor of IT along with his direct reports. The ITLC is chaired by Dustin Fennell, Vice President of IT at Scottsdale Community College and co-chaired by Ed Kelty, Vice President of IT at Rio Salado College.

    The ITLC was established in January 2011 and has been meeting twice a month in an effort to make significant

    positive impact toward the vision of leveraging technology to enable success. One of the monthly meetings has a strategic focus, while the other monthly meeting has an operational focus.

    In January the ITLC held a two-day retreat where Maricopa IT leaders participated in a facilitated discussion on the role of the COI/IT Leader in higher education and MCCCD. The IT leaders also identified common

    priorities in an effort to create opportunities for collaboration and efficiency.

    As a result of the retreat and continued effort of the ITLC, the following are a few examples of work currently underway:

    Virtualization a work team established to develop the design document for the District-wide desktop/application virtualization system that will support all MCCCD students and employees.

    TCO & ROI a work team established to define and develop new models for calculating and comparing costs and potential value of operational and capital information and instructional technology projects and expenditures.

    IT Training a work team established to identify and develop a plan to meet the top 3-4 areas of training needed consistently across the district.

    News in ITNEW HOURS FOR ITS SERVICES!Help Desk personnel are now available in the Student Tech Center (located in IT-101) during regular STC operational hours.

    New hours for the Student Tech Center:

    Monday-Thursday 7:00AM-7:00PM Friday 8:00AM-4:00PM Saturday 8:00AM-4:00PM


    R25 Development is in progress to provide automated online services to replace the current process. Keep an eye on the Daily Buzz for more details.




    Providing Solutions to Enable Success




    Providing Solutions to Enable Success

    Volume 3 | Number 3 | August 2011TECHtopics((




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    Information Technology Leadership Council Update

    SCC 24



  • August 2011 | 2

    Information Technology Leadership Council







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    Providing Solutions to Enable SuccessTECHtopics


    Information Technology Infrastructure Library (ITIL) a work team established to develop and conduct an awareness campaign to educate others regarding ITIL and its benefits, and to develop a plan for how ITIL may be implemented district-wide.

    Communities of Practice (COP) a work team established to create Communities of Practice for key IT service areas and promote participation in the COPs throughout the District.

    The ITLC also sponsored a preconference session titled What it Means to be an IT Professional in Maricopa at the MCLI 2011 Tech Conference. More than 136 IT professionals across the District attended this session.

    In addition to the preconference

    session, there were seven sessions in an IT track throughout the conference.

    These sessions were lead by different college and district IT leaders and staff.

    This is an exciting time to be an IT professional in Maricopa as your IT leaders redefine how IT services are leveraged to enable success for all Maricopa faculty, staff, and students. This is also an exciting time to be a Maricopa employee as IT refocuses to enable your success!

    New Software Options on mySCC

    With the availability of the new version of Microsoft Office (2010) in mySCC, Whats New workshops will be offered for SCC employees this fall on Word, Excel, PowerPoint, and Publisher. The changes between 2007 and 2010 are minor (compared to the overhaul done from 2003 to 2007). The Office button has been replaced with a File menu (yes, its back!), which has the usual Print, Open, Save, etc. commands. Publisher 2010 has the biggest interface change: this page layout program now has the new tab and ribbon format (like Word, Excel and PowerPoint did in 2007).

    SoftChalk Lessonbuilder

    SoftChalk has been updated to version 7 in mySCC. It has some great new features for delivering course content to mobile devices as well as an enhanced way to publish content to Blackboard. Speaking of Blackboard, well have the usual workshops this fall, as well as special topics in Microsoft Office.

    Training for Fall to include: MS Word 2007; MS Excel 2007; MS PowerPoint 2007; MS Publisher 2007; WordPress; Blackboard; and Respondus.

    Gainful Employment Disclosure

    The US Department of Education recently released its final regulations requiring career college programs to better prepare students for gainful employment or risk losing access to federal student aid. The requirements for the gainful employment disclosures were met and are posted on the SCC website on all occupational certificate pages. This was a collaborative effort with IT/Web, Financial Aid, Institutional Research and Dean Hermansons Office.

    Job Postings on Web

    Did you knowyou can post your temporary positions on the SCC website? All job postings that are entered through the Daily Buzz will automatically appear on our SCC Jobs page. To post a job visit, login with your SCC network username and password and click Submit a New Announcement.

    Continued from page 1

    News in ITcontinued from page 1

    Technology Software and Training Update

    Stay tuned to the Daily Buzz for our Fall Training Schedule and other updates!



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    Providing Solutions to Enable SuccessTECHtopics


    T he Media Center has upgraded to a new large format printer. The Roland Versa Camm 540S printer can perform a variety tasks that we were unable to offer in the past. Now our ability to perform these services in house will result in lower costs and faster turnaround time.

    New Services Include: Vinyl posters and banners suitable for indoor or outdoor use Custom stickers & clings Larger poster sizes (up-to 54 wide) Cutout Vinyl Adhesive letters New Ink resistant to UV fading, water, and scratching

    Our very own Ken Gecko Sliwa has added to his graphic design talents

    to become the wizard(or lizard) of large format printing. Please feel free to stop by the Media Center to see examples of his work, pricing and samples from the printer.

    SCC, along with the other colleges in the District, has recently acquired the ability to hold interactive video conferences with each other. This can take place between two sites, or multiple sites may be bridged together in a single video conference. For those who remember the old inter-campus videoconferencing system used in the 1990s, be assured that this is very different and is state of the art in HDTV Video Conferencing Bridge.

    IT-111 is the only designated room for scheduling video conferences at SCC. There are two steps in the process to reserve the IT-111 Conference Room for a District Video Conference Session. Those steps are as follows:

    1. Use the R25 Event Calendar to check availability of IT-111 during the desired time frame. Use the online Event Request Form to request to schedule the space during an available time. Select the Event Requirement of District Video Conference Bridge on the Request Form to indicate your intention for use of this system in the space. Please submit requests to reserve the space no later than 3 business days in advance of the conference. To view availability of IT-111:

    2. To schedule a Video Conference, use the District Video Conference Site: in using the Sign In link at the top right, then review the master calendar on the left for an open date and video conference bridge [room.] Available bridges [rooms] are listed on the right. If a bridge [room] is booked, you will see it listed in the Master Calendar. Review the date that you

    want to hold your video conference then select one of the available bridges [rooms] on the right and click Add New Event. Fill in the required fields, marked with a red asterisk, and any other information you have available. Once done, click on OK, your bridge [room] will be reserved. Please Note: Availability of the Conference Room does not guarantee av