iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII)...

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Interchangeable Modalities W3C Workshop on MultiModal Interaction 22-23 July 2013, New York

Transcript of iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII)...

Page 1: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Interchangeable Modalities W3C Workshop on MultiModal Interaction

22-23 July 2013, New York

Page 2: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Background: iSpeech is a Text-to-Speech & Speech Recognition Company

Developer

s 15,000+ devs in

12 months, 2x

growth of

Enterprise Fast growing list of

Mobile, Auto, Home

and Publishing

Customers

Consumers 30+ million app downloads

Developer

Experience 25,000+ developers

Enterprise Mobile, Auto, Home, &

Publishing Customers

Consumer Experience 30+ million app downloads

Page 3: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Credibility: Developer Ecosystem

> 25K developers registered > 2 billion API calls serviced > 99.9% uptime .

Mobile Devs Mobile OEM/OS Auto Home Publishing

Page 4: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Speech: New Frontiers

2 Mobile/Nav 1 Entertainment 3 eLearning 4 Telephony

Growth Following

New Use Cases

Breakdown of Developers by Segment & Activity

Developers

API Usage

Page 5: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Challenges of Speech Technology

Many technologists have never ‘experienced’

working directly with speech technologies

Uncharted Technology Waters: Audio DSP, NLP,

Domain/Grammar/Lexicon, Multimodal UI

Speech mirrors humans; more like ‘wetware’

than ‘software’?

Life-cycle of continuous adaptations and QA

Page 6: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Consideration: Speech Technology Value Chain

ASR NLP TTS

Page 7: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Standards & HTLM5

• 25,000 Developers X 10 ways to package web services (APIs and SDKs) And that’s just

Cloud, dozens more embedded engines to account

• HTML5 adoption – audio playback of TTS ok, audio recording (ASR) not widely used

• Example: impact of mature standards on use of Speech Technology: VoiceXML, SSML, SRGS, MRCP

Page 8: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Talkz™ Case Study

• Talkz - successor to Drivesafe.ly • Interchangeable Multimodal App • Available today through iTunes

Page 9: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
Page 10: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
Page 11: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
Page 12: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
Page 13: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
Page 14: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility
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Section 508

1998

2000 Windows Narrator

VoiceOver Mac OS X

2005

2006 YouTube Captions

1st Accesible

Smart- phone 2009

2013 Global

Public Inclusive Infrastructure

(GPII)

Multi-Modal’s Silver Lining : Universal Accessibility

“The gap between usability and accessibility is narrowing and with it the digital divide between disabled and non-disabled people.” - Robin Christopherson, AbilityNet

Page 16: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Conclusions for Multi-Modal Developers

• Plan to Partner & Partner to Plan

• Multimodal is a CENTRAL UI pillar, not an after thought

Page 17: iSpeech SWOT Analysis · 2013-07-22 · 2013 Global Public Inclusive Infrastructure (GPII) Multi-Modals Silver Lining : Universal Accessibility “The gap between usability and accessibility

Craig Campbell

Chief Evangelist

[email protected]

www.iSpeech.org/developers