Interactive Intelligence Power Point

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    14-Nov-2014
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Here is an overview of Interactive Intelligence. A true all in one solution for Voice, and buisness process automation.

Transcript of Interactive Intelligence Power Point

  • 1. THANK YOU FOR MEETING WITH US TODAY
    WELCOME
    On behalf of Absolute Networking thank you for attending an introduction of Interactive Intelligence and the benefits it can provide your organization

2. Interactive Intelligence Inc.
Corporate Overview
3. Founded 1994
Publically Traded: Nasdaq ININ
Innovative, first-to-market approach
1stall-in-one platform for enterprise & contact center telephony
1stSIP-based IP contact center suite
1stall-software IP PBX
Headquarters: Indianapolis, Indiana
Regional North America HQ offices:
Offices throughout EMEA, A/ Pac
600+ employees
Annual revenues more than $121 million and growing!
Innovation A Solid Foundation
4. History of Innovation
By the time a Hardware PBX is designed, engineered and sent to production, the technology is already old!
5. How Were Different
6. One Development Team
One Platform
Software Licenses, not Cards in a Phone System
Applications designed to work together
Lower Cost of IT Management
Single Vendor
SINGLE, ALL-IN-ONE PLATFORM
7. Traditional Telephone System with bolt-on applications
Octel Voicemail
RightFax Fax Server
Nortel ACD
VoiceXchange IVR
All applications disperate
Premiere
Audio Conferencing
Comvurgent
Call Recorder
E-Voice
Auto Attendant
Traditional PBX
Typical Enterprise Client Cost:
$175-200,000
8. Total IP Communications Application Suite
Think licenses,
Not Hardware!
Fax Server
Unified Messaging
Voicemail
ACD
Windows Telephony Client and IP Phone
CTI Server
IVR
All applications pre-integrated!
Audio Conferencing
Call Recorder
True all-in-one solution
Auto Attendant
Administrators Console
Interaction Center
End-to-End Reporting
9. Fax
WFM
Recorder
Dialer
VM
IVR
ACD
PBX
A Comprehensive, All-in-One Platform
One Development Team
One Platform
Licenses, not Cards
10. OPEN STANDARDS
No need to buy Proprietary Hardware sold by the Manufacturer
Example:Cisco sells Cisco phones and Hardware; Avaya sells Avaya phones and Hardware.These devices will NOT work with competitors systems.
With Interactive Intelligence, YOU make the choice of phonesets and hardware.Any SIP-Standards device will work with the system
You have the choice of a $100 phone and are not required to purchase a proprietary vendors phone for $500 or more!
Interactive Intelligence let you choose how to equip your offices
11. INTERACTIVE INTELLIGENCE:Open Standards:Many Brands, Many Options
12. Traditional PBXs in the Enterprise Client space averages between $175,000 and $200,000
That does not even include the cost of the Disparate Applications like Voice Mail, Conferencing, Unified Messaging and others
PBXs have a planned replacement of 5 to 7 to 10 yearsthat means over a 20-year period you may spend:
$175,000 x 3 purchases= $525,000 or more!
100% Software System
13. The systems intelligence is in the software, not in a hardware device
Server will need to be replaced, butwouldnt you rather replace a $3-5000 server than a $175-200,000 PBX?
The System never needs to be replaced.Its software, not hardware
The 100% Software system will be as new 20 years from now as it will be the very first day
Lower Maintenance costs, no cost for upgrades
100% Software System
14. All-In-One Platform
Open Standards
100% Software
QUICK REVIEW
15. Interactive Intelligence
Truly a Global Company
16. Global Market Coverage
17. Global Market Coverage
18. Reliability and Disaster Recovery
Secondary Location
Primary Location
19.


Advanced User Productivity Features

  • Drag n Drop Conferencing

20. On Demand Recording 21. Presence Management 22. Exchange-based UM 23. Integrated Fax Server 24. One Number Find/Follow Me 25. Integrated Web Chat 26. Call Queuing and Routing