Industry Solution in Detail Human Resources SAP Core HR and Payroll Solutions (1)

44
Solution in Detail Human Resources SAP Core HR and Payroll Solutions Executive Summary Solution Overview Contact Us © 2013 SAP AG or an SAP affiliate company. All rights reserved.

description

ndustry Solution in Detail Human Resources SAP Core HR and Payroll Solutions (1)hr implementation

Transcript of Industry Solution in Detail Human Resources SAP Core HR and Payroll Solutions (1)

  • Solution in Detail

    Human Resources

    SAP Core HR and Payroll Solutions

    Executive Summary Solution Overview Contact Us

    2013 SAP AG or an SAP affiliate company. All rights reserved.

  • 2 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Driving HR Efficiency

    Organizations are increasingly global,

    government requirements are ever-changing,

    and employees expect a consumer-grade user

    experience. HR departments often try to

    manage this with fragmented systems,

    nonstandard or manual processes, and

    outdated interfaces.

    Access to a global unified view of workforce

    data is nonexistent and this impairs business

    leaders ability to make sound operational decisions.

    To work more efficiently, HR departments must:

    Improve process efficiency Eliminate manual and disparate processes

    that lead to complexities and prevent HR

    departments from focusing on other tasks.

    Optimize global processes Establish a single, global platform to help

    ensure compliance with enterprise-wide HR

    processes, while satisfying local regulations.

    Mitigate risk Implement an integrated workforce-planning

    system that reduces complexity and

    provides a single source of truth, enabling

    effective monitoring and cost controls.

    Meet usability expectations Enable employees to connect and

    collaborate anywhere, at any time.

    Establish an automated, integrated, scalable

    solution to support organizational growth,

    improve employee engagement, and increase

    control over labor costs.

    14% higher HR productivity

    (more employees supported

    per HR FTE) for organizations

    that streamline, automate,

    and integrate HR processes

    Source: SAP Performance

    Benchmarking

    Today HR must go beyond process automation, cost reduction, and compliance.

    It must drive decisions about people that will help grow the business. Keeping Staff Productive

    Driving HR Efficiency

    SAP Innovations

    Gaining Competitive

    Advantage

    Executive Summary Solution Overview Contact Us

  • 3 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    To operate efficiently, HR organizations need

    integrated and automated HR and payroll

    processes that support employees globally.

    Working from a single, consolidated platform,

    improved visibility of HR information can be

    provided by self-service and shared-service

    tools. This helps ensure that process and legal

    compliance tasks are managed and executed

    in a timely manner. However, a consumer-

    grade user experience is critical to keep

    HR experts and employees engaged.

    SAP solutions for HR and payroll provide a

    scalable, integrated platform for tracking all

    global and local HR processes. This helps

    companies ensure compliance, and enables

    cost-effective administration.

    Keeping Staff Productive and Engaged

    SAP solutions turn HR into a business enabler.

    Executive Summary Solution Overview Contact Us

    Keeping Staff Productive

    Driving HR Efficiency

    SAP Innovations

    Gaining Competitive

    Advantage

  • 4 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    With SAP software, you can manage operational costs and increase your capacity

    to scale up and focus on strategic initiatives. You can also handle disparate legal

    and end-user requirements and requests quickly and flexibly. And thanks to

    improved engagement from HR experts and employees, you can increase

    productivity, satisfaction, and innovation. The key benefits are listed below.

    Gaining Competitive Advantage

    Help ensure better process and legal compliance

    Improve employee engagement and satisfaction while streamlining HR operations

    Increase HRs strategic impact on the business by using automation, self-service, and shared services

    Reduce HRs IT infrastructure and cost with a single, global system of record integrated to other business areas

    Executive Summary Solution Overview Contact Us

    Keeping Staff Productive

    Driving HR Efficiency

    SAP Innovations

    Gaining Competitive

    Advantage

  • 5 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Consumability

    Employees can focus on HR tasks relevant to

    them anywhere and anytime, at their own pace, through consistent entry points, using

    mobile and portal technologies.

    Consumer-grade solutions engage the

    workforce, increase productivity, and enhance

    overall adoption of HR solutions.

    Social tools support collaboration and provide

    updates, and enable you to check the pulse of

    the workforce with sentiment analysis.

    Insight

    Analytics using real-time HR data allow you to

    send instantaneous information to

    stakeholders.

    Archiving, retrieval, and processing of Big Data enable you to run reports and dash-boards on data that was previously unavailable.

    Organizational modeling and simulation allows

    you to visualize the impact of decisions before

    they are made.

    Globalization A globalization service provides best practices

    that cover local requirements on HR processes

    in over 50 countries and languages. HR pro-

    cesses follow global standards while presenting

    local variations, with different country versions

    existing simultaneously in the same system.

    Functions and features meet the requirements

    of national tax and accounting laws, as well as

    manufacturing regulations in over 50 countries.

    SAP Innovations

    Core HR and payroll solutions from SAP allow customers to turn HR into a

    business enabler. The solutions increase productivity, provide unprecedented

    insight, and support local requirements in more than 90 countries while ensuring

    global consistency.

    Executive Summary Solution Overview Contact Us

    Keeping Staff Productive

    Driving HR Efficiency

    SAP Innovations

    Gaining Competitive

    Advantage

  • 6 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Drive Efficient HR Operations

    Benefits Enrollment and Administration

    Enable efficient benefits setup and enrollment.

    Payroll Processing

    Help ensure accurate, on-time payrolls.

    Manager Self-Service

    Cut cycle times, transactional costs, and HR workload.

    Organization Management

    Build, maintain, and reorganize enterprise structures.

    Employee Self-Service

    Reduce administrative costs, cycle time, and errors.

    HR Shared Services

    Deliver accurate, consistent, and timely responses.

    HR Administration

    Manage employee data with flexible localized processes.

    Employee File Management by OpenText

    Securely log and store employee documents in accordance with legal regulations.

    Executive Summary Solution Overview Contact Us

    Benefits Enrollment

    Solution Overview

    Manager Self-Service

    Payroll Processing

    Employee Self-Service

    Organization Management

    HR Administration

    HR Shared Services

    Employee File Management

    Value Map

    Why SAP?

  • 7 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Manage the employee lifecycle from hire to retire with better insights. And make HR decisions that support

    the strategic business objectives.

    Core HR and Payroll

    Executive Summary Solution Overview Contact Us

    Benefits Enrollment

    Solution Overview

    Manager Self-Service

    Payroll Processing

    Employee Self-Service

    Organization Management

    HR Administration

    HR Shared Services

    Employee File Management

    Value Map

    Why SAP?

    Payroll

    Processing

    Process

    Payroll Payroll

    Reporting

    Benefits Org

    Mgmt. MSS Payroll

    HR

    Admin. ESS SSF-HR

    Employee

    File Mgmt.

    Employee File

    Management

    Employee Self-

    Service (ESS)

    Benefits

    Enrollment and

    Administration

    Create Plans

    Plan Enrollment

    Manager Self-

    Service (MSS)

    Decision Making

    Execute

    Strategies

    Organizational

    Management

    Manage Org

    Model

    Analyze and

    Simulate/Plan

    HR

    Administration

    Localized and

    Automated Pros

    Maintain

    Key Data

    Shared Service

    Framework

    for HR

    Integration of

    Ticketing and HR

    Operations

    Management

    Employee

    Accesses Own

    Data

    Consolidated

    Paper and

    Digital File

  • 8 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    SAP software for benefits enrollment and

    administration helps you create complex

    benefits plans, including eligibility rules,

    to facilitate correct enrollment and payroll

    deductions.

    Using self-service tools, employees select

    their own benefits plans to suit their needs.

    This improves employee satisfaction and

    reduces HR involvement. Payroll integration

    further streamlines the process as paycheck

    deductions can be taken automatically.

    A single system of record that is

    integrated with self-service and payroll

    processes helps you to maintain

    process and legal compliance for

    employee benefit programs.

    Benefits Enrollment and Administration

    27% Of organizations have a

    benefits planning system

    that is fully integrated with

    their HR and payroll system

    Source: SAP Performance

    Benchmarking

    Capabilities

    Benefits Enrollment

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 9 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Benefit plan creation helps you formulate the

    benefit plans that employees can enroll in. The

    solution configures relevant payroll processes,

    including payroll deductions.

    You can define plan types, such as health,

    insurance, and savings plans, and you can

    establish eligibility status by employee

    grouping, salary, seniority, age, and so on.

    Self-service plan enrollment allows employees

    to enter and update their information online,

    reducing administration costs. Examples of

    self-service functionality include:

    Enrollment of employees during an open

    enrollment period in plans for the coming

    season

    Enrollment of employees during an open enrollment period in plans for the coming

    season

    Enrollment of new hires in plans that are automatically offered

    Enrollment of new hires in default plans as an interim measure, until they have made

    their benefits choices

    Adjustment of plan enrollments as a result of employee life or job changes

    15% Fewer HR FTEs in trans-

    actional functions when

    employees can enroll online,

    modify details of their benefits

    plan, and update personal

    information

    Source: SAP Performance

    Benchmarking

    Create and Enroll in Benefit Plans

    Executive Summary Solution Overview Contact Us

    Capabilities

    Benefits Enrollment

    Benefits

    SAP Innovations

    Solution Overview

  • 10 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    You can offer a variety of benefit plans by

    maintaining complex plan definitions, including

    eligibility rules and payroll cost data. Enrollment

    processes are streamlined by allowing

    employees to enroll through self-service tools.

    This gives them control over their own data

    while reducing workload and cost for HR.

    Manual efforts and errors are reduced thanks to

    integration with payroll systems. This enables

    employee portions to be deducted from pay

    and remitted to third parties, while the associated

    costs to flow into finance for posting.

    Allow maximum flexibility in benefits

    offerings while streamlining enrollment,

    collection of employee portions, and

    posting to finance.

    Global, Integrated Benefit Plan Definition and

    Enrollment

    55% Fewer benefits administration

    FTEs in top quartile HR

    organizations than in average

    HR organizations

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Benefits Enrollment

    Benefits

    SAP Innovations

    Solution Overview

  • 11 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Multistep guided activity with enhanced user-

    interface logic streamlines the benefits enroll-

    ment process including open enrollment and changes to work and life status.

    Easier viewing and maintenance of personal

    profiles and information on dependents and

    beneficiaries improves the accuracy of

    employee data.

    Innovations include multistep guided

    activity, easier viewing of personal data,

    and enhancements to eligibility rules.

    Innovations for Benefits Enrollment and Administration

    Enhancement to functionality that enforces

    complex rules for ineligibility, and co-requisite

    and prerequisite plans, helps ensure process

    and legal compliance.

    Improvements to PDF print forms for benefits participation overview and enrollment appli-

    cations improve data accuracy.

    A new application streamlines the process for

    submitting flexible spending account claims.

    19% Organizations where the

    benefits system leverages

    general plan information,

    requiring no rekeying of

    plan information

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Benefits Enrollment

    Benefits

    SAP Innovations

    Solution Overview

  • 12 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Payroll processing software from SAP allows

    businesses to conduct payroll tasks using

    employee administration and benefits

    management data from a single source of

    information that is consistent across

    all countries.

    If a company has a dedicated team to run

    payroll-related activities, payroll processing can

    be conducted in-house. If not, the software also

    supports a business process outsourcing

    approach, with payroll tasks carried out by an

    SAP partner. In addition, cloud-based payroll

    services are available.

    Handle complex payroll processes in

    compliance with current legal

    regulations in 51 countries. Country-

    specific, predefined reports help

    businesses address various legal and

    compliance issues.

    Payroll Processing

    14% Fewer paycheck errors in

    organizations where payroll

    supports multiple currencies,

    languages, collective

    agreements, and reporting

    Source: SAP Performance

    Benchmarking

    Capabilities

    Payroll Processing

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 13 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Payroll processing software from SAP supports

    unlimited earnings types, cash and non-cash

    compensation, and limit processing for

    earnings according to a companys various lines of business. It also enables you to

    manage scheduling, limits, priorities, and

    arrears for deductions.

    Comprehensive child support, tax levies, and

    garnishment processing ensures a high level

    of employee satisfaction, as well as payroll

    department efficiency.

    The software minimizes business disruption

    and helps ensure employee satisfaction, with

    support for wide-ranging tasks such as check

    processing, voids and reversals, manual

    adjustments, on-demand and off-cycle checks,

    direct deposit, and regular or

    supplemental payments.

    You can conduct all types of payroll-related

    employee and employer tax calculation and tax

    reporting. The software also supports finance

    departments with tax and garnishment

    remittance, month-end accruals, a general

    ledger interface, and third-party

    remittance tools.

    53% Fewer payroll FTEs for

    top quartile organizations

    compared with average

    organizations

    Source: SAP Performance

    Benchmarking

    Simplifying Global Payroll Processing

    Executive Summary Solution Overview Contact Us

    Capabilities

    Payroll Processing

    Benefits

    SAP Innovations

    Solution Overview

  • 14 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Integrated software from SAP significantly

    reduces payroll processing time. Information

    flows from employee administration, benefits

    management, and time management processes,

    and payroll data is immediately available in

    finance solutions.

    SAP software for payroll processing supports a

    wide range of payments and check processing,

    eliminating manual processes, saving time, and

    reducing HR workload.

    Comprehensive tax-reporting support across

    51 countries, and timely updates on regulatory

    changes, enable companies to be legally

    compliant according to the latest government

    requirements.

    SAP software for payroll processing

    increases efficiency, reduces payroll

    operating costs, and improves

    employee satisfaction and

    legal compliance.

    Fast, Accurate, and Global Support for All

    Business Types

    35% Organizations where payroll

    supports legal regulations

    for a large number of coun-

    tries, ensuring regulatory

    compliance for reporting

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Payroll Processing

    Benefits

    SAP Innovations

    Solution Overview

  • 15 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Mobile Access

    With payroll processing software from SAP,

    employees can view pay slip details and

    month-to-date, quarter-to-date, or year-to-date

    accumulations on mobile devices. They can

    also access shared-services tools for HR and

    payroll.

    Innovations for Payroll Processing

    Electronic Wage and Tax Statements

    With electronic wage and tax statements,

    companies can instantly deliver annual

    earnings statements to employees. This saves

    time and money by eliminating the need to

    purchase, print, and mail paper forms.

    Sending information electronically helps

    companies meet the legal requirement to

    deliver wage and tax statements by a certain

    date. It also decreases workload for HR and

    payroll departments.

    11% Fewer HR staff on transac-

    tional activities in organizations

    with online access to direct

    deposit advices and pay slips

    Source: SAP Performance

    Benchmarking

    Innovations from SAP enable

    employees to view their pay slips on a

    mobile device and to receive wage and

    tax statements electronically.

    Executive Summary Solution Overview Contact Us

    Capabilities

    Payroll Processing

    Benefits

    SAP Innovations

    Solution Overview

  • 16 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Manager self-service software from SAP

    increases productivity and reduces operational

    burdens for HR. A role-based user interface

    helps managers make decisions to execute

    human capital, financial, and operational

    management strategies. The software supports

    planning, analysis, budgeting, recruitment,

    compensation, employee development, and

    cost management processes.

    Access to automated processes, data, and

    workflow requests reduces cycle times and

    transactional costs. And integration with

    business intelligence functionalities enables

    managers to make informed decisions about

    corporate strategies and resource management.

    Manager self-service solutions from

    SAP empower managers to operate and

    perform better, and improve decision

    making.

    Manager Self-Service

    22% Less time spent by HR

    resources in organizations

    that adopt manager self-

    service for nearly all pos-

    sible transactions, thereby

    eliminating manual steps

    Source: SAP Performance

    Benchmarking

    Capabilities

    Manager Self-Service

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 17 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Manager self-service software from SAP gives

    managers centralized access to the applications

    they need to perform their tasks. It also provides

    them with all the important data and information

    for their particular area of responsibility. The

    software provides a rich user experience, with

    a graphical representation of the most important

    information.

    Self-service functionality delivers information

    through a single access point. And an intuitive

    interface supports the way managers work, with

    personalized, role-based tools and views.

    Real-time tools enable managers to source,

    hire, develop, and evaluate people, and identify

    key performers. In addition, managers have

    access to reporting, corporate strategies, and

    information to support organizational objectives.

    Managers can also launch services on behalf

    of their employees and maintain information for

    them.

    22% Less time spent by HR

    resources in organizations

    that adopt manager self-

    service for nearly all

    possible transactions

    Source: SAP Performance

    Benchmarking

    Manage Employees with Intuitive Self-Service

    Executive Summary Solution Overview Contact Us

    Capabilities

    Manager Self-Service

    Benefits

    SAP Innovations

    Solution Overview

  • 18 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Manager self-service software from SAP helps

    managers improve hiring techniques and

    identify, retain, and reward top performers,

    which improves the caliber of employees

    throughout the organization.

    Easier access to cost and budget data results

    in better cost controls, and improved access to

    decision-making information enables managers

    to work more efficiently. In addition, streamlined

    workflow management increases process

    efficiency, fosters collaboration, and enables

    automation of interactions such as approvals.

    Managers are more productive because they

    spend less time dealing with HR and finance

    departments and more time running their

    departments in line with corporate goals.

    Meanwhile, employee satisfaction improves,

    thanks to a delightful user experience. And HR

    staff are freed up from routine data entry and

    inquiries, allowing them to become strategic

    enablers of business performance.

    Manager self-service software from

    SAP helps managers become more

    productive, effective, and proactive. It

    enables them to run their departments

    in line with corporate objectives.

    Make Better Decisions and Cut Costs with

    Self-Service Tools

    27% Fewer HR transactional FTEs

    for organizations that have

    manager self-service for

    personnel data management

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Manager Self-Service

    Benefits

    SAP Innovations

    Solution Overview

  • 19 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    With a more modern look, the software offers

    flexible substitution functionalities to help ensure

    business continuity in cases of absence. New

    reports with improved selection options and

    navigation are also available.

    Mobile functionality includes the ability to view

    the team calendar, and approve leave requests

    and timesheets.

    An interview assistant app provides access to

    candidate information and enables real-time

    recording of interview results.

    Work more efficiently, use services and

    functionality that were not available

    before, and be more satisfied.

    Innovations for Manager Self-Service

    Managers can access key performance

    indicators and relevant reports, and can drill

    into employee profiles for details on

    compensation, job history, and so on.

    AA role-based app bundles travel, expenses,

    and leave request functionality to streamline

    workflow and provide contextual integration.

    Executive Summary Solution Overview Contact Us

    Capabilities

    Manager Self-Service

    Benefits

    SAP Innovations

    Solution Overview

  • 20 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    SAP solutions for organizational management

    help you maintain your current organizational

    plan for all processes throughout your company,

    allowing you data access and transaction

    processing with a high degree of consistency,

    flexibility, and integration.

    You are able to create alternative scenarios

    whenever restructuring, mergers, acquisitions,

    or other organizational changes cause change

    in your core business processes.

    Through integration with other SAP HR and

    finance components, you get a well-structured

    and adaptable basis for planning and admin-

    istering financial, project, and employee

    information.

    Analyze workforce requirements and

    design an organizational structure that

    meets business objectives.

    Organizational Management

    32% Lower employee turnover

    in organizations that have

    enterprise-wide visibility

    into workforce availability

    and gaps

    Source: SAP Performance

    Benchmarking

    Capabilities

    Organizational Management

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 21 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Organizational management functionality

    provides HR professionals and managers with

    a comprehensive view of their organizational

    structure and capabilities. You can analyze current organizational and reporting structures

    and plan workforce requirements and

    personnel costs.

    You can also create additional planning

    scenarios and workflows to simulate new

    structures in the context of business process

    reengineering. And you can record the history

    of your organizational structure as it evolves

    over time. 13% More employees supported

    per HR FTE in organizations

    that provide a view of the

    organizational structure

    and simulations of

    organizational changes

    Source: SAP Performance

    Benchmarking

    Manage Organizational Structure

    Executive Summary Solution Overview Contact Us

    Capabilities

    Organizational Management

    Benefits

    SAP Innovations

    Solution Overview

  • 22 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    SAP solutions for organizational management

    provide an accurate, real-time view of the

    current organizational structure. This allows

    you to analyze workforce requirements and

    simulate new structures in the context of

    business process reengineering to best achieve

    business goals.

    By using process-oriented actions you get a

    quick entry to all relevant organizational data

    and benefit from a user-friendly maintenance

    flow.

    With accurate information on organizational

    structure, you can also direct automated

    processes to the correct approvers, ensuring

    efficient and compliant HR processes.

    With a full view of organizational

    structure and capabilities, HR

    professionals and managers can

    determine requirements and structure

    the organization for optimal business

    results.

    Organizational Insight for Workforce Optimization

    10% Of organizations have a

    strong ability to analyze

    workforce data as well

    as design, implement,

    and monitor workforce

    optimization strategies

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Organizational Management

    Benefits

    SAP Innovations

    Solution Overview

  • 23 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Redefined Navigation

    SAP solutions for organizational management

    offer faster navigation and data entry, with

    access to information within a few clicks, and

    enhanced search and productivity features.

    Improved Look and Feel

    A modern, intuitive look and feel helps ensure

    that the readers attention is drawn to key information.

    Technology innovations within

    organizational management help you

    work more efficiently and increase

    employee satisfaction.

    Innovations for Organizational Management

    Introduction of Social Concepts

    Social media feeds and collaboration tools

    facilitate dissemination of information and

    requests for help.

    Functional Enhancements

    A native user interface enables cost-effective

    creation and deployment of HR process

    applications.

    Executive Summary Solution Overview Contact Us

    Capabilities

    Organizational Management

    Benefits

    SAP Innovations

    Solution Overview

  • 24 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Employee self-service in the SAP ERP

    application delivers a versatile, Web-based

    approach to increasing employee engagement,

    improving process efficiency, and freeing HR

    staff to focus on strategic initiatives.

    With SAP technology as a foundation, you can

    reduce your total cost of ownership and provide

    an intuitive interface for your employees to

    access self-service. Users can personalize the

    interface to suit their needs and reflect their

    viewing preferences. Maintaining HR

    information and processes on their desktops

    and mobile devices provides employees with

    flexible access, leading to increased adoption.

    Employee self-service functionality

    gives employees control of their own

    data, resulting in high employee

    engagement and process efficiency.

    Employee Self-Service

    Capabilities

    Employee Self-Service

    Benefits

    Solution Overview

    Executive Summary Solution Overview Contact Us

    SAP Innovations

  • 25 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Employee self-service functionality enables

    employees to create, display, and change

    their own data in a browser window. They can

    maintain personal information such as address,

    bank information, family members and

    dependents, and office and communication

    data. And they can enter, view, and change

    working time data for example, to record time, request leave, or check remaining time off.

    Staff can view pay information and enroll in

    benefits plans. They can also manage their

    own career and development by applying for

    positions or training courses. In addition, they

    can submit travel requests and expenses, and

    even order goods and services using shopping-

    cart functionality.

    Workflows become more effective, with inter-

    active forms to guide employees through

    processes. These forms are routed to their

    managers for approval and, on completion,

    are made available in the employees online personnel file.

    25% More employees supported

    per HR FTE in organizations

    that reduce HR transactional

    work by adopting self-service

    to the maximum

    Source: SAP Performance

    Benchmarking

    Maximize Employee Engagement

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee Self-Service

    Benefits

    Solution Overview

    SAP Innovations

  • 26 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Employee self-service software from SAP

    enables you to increase employee engagement

    by giving your staff direct access to their HR

    data, processes, and services.

    You can reduce HR cost per full-time equi-

    valent with flexible, integrated HR processes

    that significantly lower time and effort for data

    maintenance.

    You can also improve compliance and quality

    of HR data by setting up consistent data

    management, allowing employees to enter,

    display, and update their personal information.

    By empowering your employees to take owner-

    ship of their own data, you can free up your

    HR staff from routine data entry and employee

    inquiries. In this way, HR can become a strategic

    enabler of business performance.

    You can set up streamlined workflow manage-

    ment to increase process efficiency, foster

    collaboration, and automate interactions such

    as approval requests. And intuitive functionality

    and a modern look and feel helps ensure a

    delightful user experience for casual users,

    increasing employee satisfaction.

    Employee self-service gives employees

    personalized access to HR data, pro-

    cesses, and services. This empowers

    employees and managers to take

    more responsibility for their jobs and

    development.

    Improve Employee Engagement and

    Operational Efficiency

    17% Organizations that provide

    online employee self-service

    in a consistent and easily

    navigated manner

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee Self-Service

    Benefits

    Solution Overview

    SAP Innovations

  • 27 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Desktop

    Enhancements include a calendar-like time-

    recording interface, redesigned benefits

    enrollment screens, and the new Corbu visual

    identity.

    Mobile

    Staff can use mobile devices to record

    timesheets and request leaves, and to view

    leave balances, employee profiles, team

    calendars, and organizational charts.

    Help staff work more efficiently, use

    services and functionality that were not

    available before, and feel

    more satisfaction.

    Innovations for Employee Self-Service

    Planned enhancements include time recording

    for costing and projects, and improved usability

    for leave request and approval.

    The SAP Learning Assistant mobile app

    enables staff to consume learning content and

    book training.

    A role-based app bundles travel, expenses,

    and leave request functionality to streamline

    workflow and provide contextual integration.

    38% More transactions using

    self-service in organizations

    where a Web-enabled time

    administrator tool is in place

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee Self-Service

    Benefits

    SAP Innovations

    Solution Overview

  • 28 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    SAP solutions improve shared service provision

    for HR by simplifying workflow and adding

    helpful, engaging delivery.

    Telephony integration and service catalogs

    enable a faster, more accurate, and consistent

    response to employees, while a knowledge

    base provides quick access to

    relevant information.

    Workflow for agents is simplified, with most

    activities included in a single workspace. In

    addition, managers gain visibility into customer

    satisfaction, operational performance, and

    compliance with service level agreements.

    Enhance shared services for HR by

    simplifying workflow and enabling

    helpful, engaging delivery. Respond to

    employees faster and more accurately

    by simplifying the agents workspace.

    HR Shared Services

    35% Lower HR costs for organiza-

    tions with high shared-service

    adoption across HR processes

    and business units compared

    with those that have limited or

    no adoption

    Source: SAP Performance

    Benchmarking

    Capabilities

    HR Shared Service

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 29 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Provide a single workspace for agents, with a

    single sign-on, eliminating the need to consult

    multiple systems to complete tasks.

    Service catalogs direct requests to the relevant

    agent or group. Categorization of the service

    request is a natural part of the process, making

    it accessible for query and reporting.

    Service requests can be made using multiple

    channels, such as e-mail, chat, Web requests,

    and telephone. And a knowledge-base tool

    provides a content repository to help agents

    answer questions in a responsive and

    consistent way.

    Integration with HR makes processes more

    efficient and effective, and the services center

    can support multiple instances of HR solutions.

    Customer surveys can be used to assess

    employee satisfaction, and dashboards provide

    visibility into survey results, information about

    processing volumes, and compliance with

    service level agreements.

    24% Fewer HR transactional FTEs

    in organizations where the

    employee interaction center

    monitors key metrics such

    as cycle times and process

    errors

    Source: SAP Performance

    Benchmarking

    Fast, Cost-Effective Employee Services

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Shared Service

    Benefits

    SAP Innovations

    Solution Overview

  • 30 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    With a shared service framework for HR from

    SAP you can reduce HR costs for each full-time

    equivalent. This is achieved through efficiency

    gains due to increased automation of shared

    services processes, and integration of these

    processes with human capital management

    software from SAP, as well as other solutions.

    You can reduce the ratio of HR employees

    to full-time equivalents with an efficient

    service platform that supports communication

    management and process management, as

    well as providing back-end and

    multifunctional support.

    And with accurate, relevant HR data available

    to service-center personnel, you can also

    improve employee engagement by providing

    them with better service levels.

    Improve services for employees with

    simplified workflows, quick access to

    relevant information, management

    visibility into service-center operations,

    and compliance with service

    level agreements.

    Faster, Less Costly, More Accurate Response

    to Employees

    52% Lower HR cost per transaction

    for organizations that have a

    high level of shared service

    adoption

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Shared Service

    Benefits

    SAP Innovations

    Solution Overview

  • 31 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    The innovative shared services framework for

    HR from SAP delivers multifunctional, multi-

    back-end support for shared services. It also

    provides multichannel communication

    functionalities, including integrated telephony,

    e-mail, and chat functionality.

    Integrate HR with shared services

    capabilities.

    A Single Workspace for Agents

    HR-related dashboards provide visibility into

    operations, while end-to-end automation

    supports efficiency and scalability in operations.

    27% Organizations where

    HR shared service processes

    are highly automated and

    manual reconciliations are

    largely eliminated

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Shared Service

    Benefits

    SAP Innovations

    Solution Overview

  • 32 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    HR processes integrate with other business

    areas on a single, global platform. HR

    administration tools help companies manage

    many benefits processes, storing information

    on employees by date and time in localized

    formats and languages.

    Regional HR organizations can access flexible,

    localized processes delivered for more than 50

    countries (90 counties including

    partner solutions).

    Decision makers can use HR analytics to target

    specific workforce information and gain clarity

    for optimal decision making.

    Set up a standard HR administration

    system across the enterprise and the

    globe, with country-specific localization

    on a common platform to streamline HR

    processes and the system landscape.

    HR Administration

    22% Cost reduction for organiza-

    tions where the majority of HR

    processes are standardized

    between business units and

    locations

    Source: SAP Performance

    Benchmarking

    Capabilities

    HR Administration

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 33 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Track your global workforce and maintain

    comprehensive employee data in relevant

    localized formats and languages. Manage

    multiple assignments and temporary overseas

    transfers.

    Create and deploy automated HR processes

    and integrate them with other business areas.

    Use tools to create and deploy automated HR

    processes and integrate HR processes with

    other business areas.

    Take advantage of standard reports to support

    your workforce and satisfy legal compliance

    needs. The reports enable you to track, for

    example, service anniversary, headcount, age,

    gender, and garnishments and to prepare

    government safety and equal employment

    reports.

    72% Organizations that recognize

    the high importance of a

    strong data-management

    capability in HR but only 25% have the capability

    in place

    Source: SAP Performance

    Benchmarking

    Maintain Workforce Data and Processes

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Administration

    Benefits

    SAP Innovations

    Solution Overview

  • 34 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Provide decision makers with detailed, timely

    intelligence about the workforce, confirming HR

    as a strategic business partner.

    HR administration software from SAP provides

    a global, integrated platform that supports more

    than 50 countries (or 90 counties including

    partner solutions).

    Data is kept in a time-delimited, localized

    format in language that is familiar to those

    maintaining it, thus improving speed and

    process accuracy, as well as facilitating

    legal compliance.

    Global functionalities enable IT landscapes to

    be simplified, reducing the number of systems,

    software packages, and interfaces required.

    This reduces infrastructure costs and results in

    improved data quality and ROI.

    Tools to integrate and deploy automated HR

    processes with other HR and non-HR solution

    areas, such as payroll and finance, offer further

    economies and data quality advantages.

    This global platform enables you to

    maintain better workforce data, with

    integration to other solution areas.

    Access detailed intelligence about your

    workforce for better insight and decision

    making.

    More Timely and Accurate Workforce Data for

    Greater Insight

    22% Fewer HR transactional

    FTEs for organizations with

    an integrated data repository

    for employee information that

    is shared between HR and

    payroll

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Administration

    Benefits

    SAP Innovations

    Solution Overview

  • 35 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Redefined Navigation

    SAP solutions for HR administration offer faster

    navigation and data entry, with access to

    information within a few clicks, and enhanced

    search and productivity features.

    Improved Look and Feel

    A modern, intuitive look and feel helps ensure

    that the readers attention is drawn to key information.

    SAP solutions enable you to push

    boundaries in HR administration, work

    more efficiently, and increase

    employee satisfaction.

    Innovations for HR Administration

    Introduction of Social Concepts

    Social media feeds and collaboration tools

    facilitate dissemination of information and

    requests for help.

    Functional Enhancements

    A native user interface enables fast and cost-

    effective creation and deployment of HR

    process applications.

    Executive Summary Solution Overview Contact Us

    Capabilities

    HR Administration

    Benefits

    SAP Innovations

    Solution Overview

  • 36 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    The SAP Employee File Management

    application by OpenText allows HR teams

    to work more efficiently and concentrate on

    overall business strategy.

    You can collect, digitize, and centralize all

    employee documents and master data. This

    eliminates paper files and helps users find

    documents quickly. In addition, integration with

    the SAP ERP Human Capital Management

    solution streamlines workflows.

    Support for employee self-service and shared-

    service tools provides employees and managers

    with access to relevant files, while secure

    archiving helps ensure regulatory compliance

    for storage of employee documents.

    Improve HR efficiency with digital file

    consolidation, secure file access for

    employees and managers, integrated

    approval and enquiry workflows, and

    compliant archiving of employee

    documents.

    Employee File Management by OpenText

    Capabilities

    Employee File Management

    Benefits

    SAP Innovations

    Solution Overview

    Executive Summary Solution Overview Contact Us

  • 37 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Capture

    You can capture information efficiently with

    centralized and decentralized scanning, bar-

    code recognition, and integration with e-mail and

    Microsoft Office. The software supports rendition

    services, information capture workflows, mass

    imports, and self-service uploads.

    Store and Organize

    The solution offers secure storage and archiving

    with an intuitive folder structure. Leverage

    existing master data to run authorizations,

    reports, and completeness checks.

    Search

    Advanced search functionality enables staff to

    find the information they need quickly.

    Display

    Direct access from SAP solutions for HR, role-

    specific views, thumbnail previews, and a

    document viewer help ensure that users have

    information at their fingertips.

    Process

    Robust workflow tools help ensure that process

    rules are adhered to and all activity is logged.

    Delete

    Workflow-based approvals and audit logs help

    ensure that rules are adhered to when deleting

    employee data, meeting regulatory compliance

    requirements.

    HR Document Lifecycle Support

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee File Management

    Benefits

    SAP Innovations

    Solution Overview

  • 38 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    The SAP Employee File Management

    application by OpenText accelerates HR

    processes by providing HR staff in all office

    locations with a complete view of all employee

    documents.

    Operational costs are reduced, thanks to the

    automation of administrative activities and

    elimination of paper archives. In addition,

    the automation of routine document-related

    inquiries lowers training costs, raises service

    levels through improved compliance with

    service level agreements, and increases

    employee satisfaction.

    Meet legal requirements for employee

    access to their data while complying

    with privacy laws. Save time with quick

    search and distribution functionality, and

    manage retention policies effectively.

    Faster, More Efficient HR Processes

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee File Management

    Benefits

    SAP Innovations

    Solution Overview

  • 39 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Innovations from SAP improve HR efficiency in

    a number of ways.

    You can move routine tasks, such as updating

    personnel files or responding to employee

    inquiries, to a shared-services center, freeing

    up HR staff to concentrate on alignment with

    corporate goals.

    Innovations for Employee File Management

    By granting guest access to auditors, HR

    departments minimize the impact of audit

    processing on HR productivity. Auditors have

    their own access to personnel files and can

    verify privacy compliance without engaging

    with the HR department.

    In-depth reports identify employees with

    incomplete, missing, expired, or close-to-expiry

    documents. This feature helps ensure

    compliance with data privacy legislation.

    46% Higher process accountabil-

    ities in organizations where

    HR data elements are

    standardized and common

    between business units

    and/or locations

    Source: SAP Performance

    Benchmarking

    Improve employees access to HR data, help ensure compliance, and free up

    HR staff to concentrate on strategic

    goal alignment.

    Executive Summary Solution Overview Contact Us

    Capabilities

    Employee File Management

    Benefits

    SAP Innovations

    Solution Overview

  • 40 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Human Resources Value Map

    Core Human

    Resources

    and Payroll

    Organizational

    Management

    Employee

    Self-Service

    HR

    Administration

    Benefits

    Enrollment and

    Administration

    Payroll

    Processing

    Manager

    Self-Service

    HR Shared

    Services

    Employee File

    Management

    by Open Text

    Goal and

    Performance

    Management

    People

    Networking and

    Collaboration

    Compensation

    Management

    Succession

    and

    Development

    Recruiting

    Time Planning

    and

    Forecasting

    Time and

    Absence

    Calculation

    Shift, Roster,

    Project

    Optimization

    Time

    Scheduling

    and Analysis

    Workforce

    Mobility

    Services

    Reporting Analytics Planning

    Workforce

    Planning and

    Analytics

    Time and

    Attendance

    Management

    Talent

    Management

    Manage the employee lifecycle from hire to retire with better insights. And make HR decisions that support

    the strategic business objectives.

    Executive Summary Solution Overview Contact Us

    Benefits Enrollment

    Solution Overview

    Manager Self-Service

    Payroll Processing

    Employee Self-Service

    Organization Management

    HR Administration

    HR Shared Services

    Employee File Management

    Value Map

    Why SAP?

  • 41 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Why SAP?

    SAP software helps companies simplify, integrate, and implement HR processes

    across the globe so that their HR staff can become business enablers. Improved

    workforce insight helps companies achieve better ROI.

    Integration and Breadth of Functionality

    Standard integration to a rich suite of on-premise and cloud solutions. A wide breadth of

    functionality in all HR-related categories. The SAP ERP Human Capital Management solution is

    ranked by top analysts among the leading solutions in the market in such areas as depth of

    functionality, global reach, integration, and market presence.

    Globalization with Localization

    SAP solutions follow global best business practices, with specific features and functions to account

    for varying national laws and regulations.

    Access and Delivery

    Services are offered through multiple channels, including self-service, shared service, telephony,

    and mobile.

    40% higher revenue per employee

    for organizations that have

    integrated HR with the enterprise

    Source: SAP Performance

    Benchmarking

    Executive Summary Solution Overview Contact Us

    Benefits Enrollment

    Solution Overview

    Manager Self-Service

    Payroll Processing

    Employee Self-Service

    Organization Management

    HR Administration

    HR Shared Services

    Employee File Management

    Value Map

    Why SAP?

  • 42 / 43 2013 SAP AG or an SAP affiliate company.

    All rights reserved.

    Find Out More About How Your Organization Can

    Become Best-Run

    Visit valuemanagement.sap.com >>

    Visit sap.com/solutions/rds >>

    Visit scn.sap.com >>

    Executive Summary Solution Overview Contact Us

    Benchmark Your Performance

    Position your organization for dominance in this new economy with the business performance

    benchmarking program from SAP available free to SAP customers and select prospects. The SAP benchmarking program has helped more than 3,000 organizations assess their

    strengths, uncover areas for improvement, and identify best practices and IT strategies that

    generate clear, tangible value not someday, but today.

    Go Live in Weeks

    Heres the fastest way to run your business better: our rapid-deployment solutions. In one package, you get everything you need to be up and running quickly including preconfigured software and implementation services in just weeks. With a defined scope and predictable costs, there are no surprises.

    Join Your Community of Practices

    Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work.

    It lets members help one another solve problems, learn, and invent new ways to get things

    done faster. Find out how to connect with people, content, and resources.

  • Solution in Detail

    Executive Summary Solution Overview Contact Us Human Resources

    Go for a test-drive. Visit us online at:

    http://www.sap.com/solutions/bp/enterprise-resource-planning/human-capital-management/index.epx

    Also visit us on our community pages to find out more:

    www.facebook.com/saphcm

    www.twitter.com/saphcm

    www.twitter.com/watchthewave

    http://scn.sap.com/community/erp/hcm

    CMP 23502 (13/02)

    2013 SAP AG or an SAP affiliate company. All rights reserved.

  • 2013 SAP AG. All rights reserved.

    No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission

    of SAP AG. The information contained herein may be changed without prior notice.

    Some software products marketed by SAP AG and its distributors contain proprietary software components of other

    software vendors. National product specifications may vary.

    These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to

    the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty

    statements accompanying such products and services, if any. Nothing herein should be construed as constituting an

    additional warranty.

    SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

    trademarks of SAP AG in Germany and other countries.

    Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information

    and notices.