Ilaria BettellaVeneto Lavoro - Italy

Variables• Demographic

– Ageing of population– Immigrant workforce– Participation of women in the labour

market• Cultural

– Importance of the home care– Weakness of the welfare state

• Structural– Home care work characteristics– Workers’ characteristics– Employers’ characteristics

• The side of the job offer– Immigrant workforce– Regularization– Skills recognition– Labour protection

Two critical “sides”

• The side of the vacancies– Recruiting– Employment Relations Issues

The Public Regional Register of Caregivers 1

• THE AIMS OF THE PROJECT– Highlighting territorial qualified vacancies of professional caregivers– Qualifying and supporting the professionalism of caregivers– Promoting the regularity of the employment relationship

• PECULIARITIES– Public list of personal information and professionals characteristics of

caregivers who meet requirements established from Veneto Region in terms of:

• Professional experience• Vocational training• Knowledge of Italian language

The Public Regional Register of Caregivers 2

• The value added:– It allows families to have a complete list of

workers who are recognized by Veneto Region as qualified in the field of family care

– It is online and accessible anytime– It is updated on a monthly basis– It shows the immediate availability

of caregivers

The Public Regional Register of Caregivers 3

• Who can apply for registration?Professional caregivers who:

– Are older than 18– Don’t have final convictions– Are healthy and of strong physique– With certified educational activities related to the social

and health assistance area– With proved professional experience (minimum 12

months) in the field of family assistance– For foreigners, it is required to hold a valid residence

permit for purposes of employment

The Network of family support services• THE AIMS OF THE PROJECT

– Networking the public, private and third sector institutions that offer professional support, information and advice to families and workers

– Promoting the development of regular contractual and working conditions to protect families and workers

– Offering a qualified, reliable and transparent service system– 236 branches distributed all over the region

• PECULIARITIES– The network consists of cooperatives, associations, public and private institutions

• With at least one operating unit in Veneto• Providing services to families that need assistance and professional caregivers

• The services:– Information on labour market, employment contracts, training opportunities, … – Advice and support on definition of the professional profile of caregiver, insertion and

management of vacancies and job applications, management and drawn up of contracts– Matching between vacancies and job applications using all data posted by regional

employment offices

Service quality dependson match quality

• Employers (Vacancies)

– Personal data– Required jobs– Working conditions

• type of service • salary• working hours• agreements • break and vacation• …

• Workers (Job offers)– Personal data– Professional

experiences– Training

experiences– Professional

ambitions and expectations

– Skills– Availability

Rate of integrated home care

Source: Istat, 2008

<= 250

<= 200

<= 150

<= 100

<= 50

No dati

Min = 0

Tasso assistenza domiciliare integrata

2007

ITALIA79.93

Veneto152,29

Hospitalization5,8%

Domiciliary assistance

15,6% Hospitality at home 19,9%

Night shift13,4%

Nurse/ healthcare worker44,6%

Neighbourhood0,7%

Types of caregiving in Veneto

Source: Families, needs and types of caregiving – Viganò G., 2009

MinorMinor and

adultsAdults

Adults and ederly

EderlyMinors,

adults and ederly

Total

Veneto 71 32 149 39 185 52 528Noth 572 417 1.771 453 1.260 421 4.894Center 144 150 497 137 480 39 1.447South and islands 584 113 439 163 479 63 1.841Italy 1.300 680 2.707 753 2.219 523 8.182

Source: Istat

Deans-welfare residential