ICT SOLUTIONS FOR IN-SERVICE TRAINING AND

COMMUNICATION IN PUBLIC UTILITIES

GYTIS CIBULSKIS, HEAD OF E-LEARNING TECHNOLOGY CENTRE

MAIN TRENDS OF ICT

• Ubiquitous access • Personalization• Openness• Massiveness

UBIQUITOUS ACCESS

2013

2005

PERSONALISATION

• Ownership of learning• E-portfolios• Personal learning environments

• Workplace learning• Contextual recommendations

OPENNESS

■Open source■Open content■Open access

OPENNESS

OPEN EDUCATIONAL RESOURCES (OER)

Open Educational Resources (OER) - definition officially introduced in 2002 by UNESCO

2002 MIT started OpenCourseware initiative

2005 established Open Courseware (Open Education) Consortium that unites 280 organizations from 40 countries

MASSIVENESS

First Initiatives in Europe

• UK Open University OpenLearn >> FutureLearn• European Association of Distance Teaching

Universities -EADTU initiative OpenupEd.eu

Initiative by EU Commission

http://openeducationeuropa.eu/

MOOCs at KTU

2013 - 1st Lithuanian MOOC in English

• Course on Management was selected and adopted to MOOC format

• Special portal open.ktu.lt based on Moodle was created

• Course delivered in Spring-Summer 2013• Registered – 1500• Studied – 600• Graduated - 83

MOOCs at KTU

2014 – 1st MOOC in Lithuanian

Course „Information Technologies“ targeted to wide audience is offered through open.ktu.lt•Oct 31 – Dec 18(6 weeks)•2007 registered participants•647 actively participates andsubmitted assignments

E-LEARNING IN LITHUANIA

LITHUANIAN DISTANCE EDUCATION NETWORK (LIEDM)

ICT USE IN UTILITY SERVICES

LITHUANIAN EXAMPLES OF IN-SERVICE TRAINING

Kauno vandenys (Kaunas Water company)E-learning course for the training of staff in EU Water

training directive (http://distance.ktu.lt/kbridge)

Lietuvos dujos (Lithuanian Gas)E-learning platform with various courses for staff in service

training and testing of knowledge when checking their qualification – virtual learning environment was installed and integrated with intranet of the institution, e-learning courses and knowledge assessment tests where created.

OTHER USE OF ICT IN UTILITY

EXAMPLES

• Remote monitoring of infrastructure• Automation of utility management• Incident registration and repair progress status

updating with mobile devices• Better information provision and

communication with utility service users• Communication with partners and among staff

• One to one communication • Group communication (video conferences)

GYTIS CIBULSKISE-LEARNING TECHNOLOGY CENTRE

GYTIS.CIBULSKIS@KTU.LT