HR Team Meeting Presentation 012512V6

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Transcript of HR Team Meeting Presentation 012512V6

Kaplan University Group Human ResourcesImproving the Employee Experience 2012 Goals and InitiativesJanuary 2012

Privileged and Confidential. For internal Kaplan use only.1Privileged and Confidential. For internal Kaplan use only.

TODAYS AGENDA Closing 2011 & Starting 2012 Our Team HR & The Employee Experience Including a Guest Star Appearance 2012 Priorities & Initiatives Next Steps Q&A2Privileged and Confidential. For internal Kaplan use only.

2011 - what made you proud? 2012 what have you resolved to do differently?

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Introducing. The 2012 KUG HR Team

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New Team Member Jovon Sheilds

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KU Group HR

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KU Recruiting

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Talent Development

Total Rewards

Talent Acquisition

Communication

Environment & Culture

Employee Experience

Operational Excellence

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Environment & Culture

Employee Experience

Best Practices: Fair and consistent actions Mission driven employees with a sense of community Individual accountability with leadership support Recognition that personal aspirations matter Attractive, energizing and fun place to work Our 2012 Priorities & Initiatives Action plans and comprehensive response to the 2012 employee engagement survey Creation or continuation of site based groups to drive engagement and put fun into the workplace for all employees FT, PT and remote! Increased opportunities for volunteerism Launch of internal brand10Privileged and Confidential. For internal Kaplan use only.

Guest Speaker

Roger LeeExecutive Director of Content Development

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When we say something is ours, we take ownership. We give it meaning. We say, Ive put skin in the game, and Im proud of it. That is what drives this concept. Its a sense that what happens here is ours. We, collectively and individually, make a difference.

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Talent Acquisition

Employee Experience

Best Practices: Hire diverse, mission and culture driven talent Attract employees who enjoy work Assess talent using proven tools Create outstanding onboarding experiences to ensure success Our 2012 Priorities & Initiatives Continue improvements in admissions hiring Increase percentage of FT faculty where appropriate Implement onboarding program i.e. Compass Expand use of interview toolkit and evaluate viability of assessment tools Implement KBR at our campuses/LCs as appropriate

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Talent Development

Employee Experience

Best Practices: Invest in high performing, high potential and highly engaged talent Performance based career progression aligned with job level competencies Maintain an inventory of talent and succession plans Our 2012 Priorities & Initiatives Change online Admissions career progression Review/create FA career progression Improve and expand the annual succession planning process Ensure all high potential employees have a development plan Continue LEAD program in South FL & internships in La Crosse Offer learning opportunities to all employees through expansion of KapLearn offerings and partnership with KU Operations L&D department15

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Total Rewards

Employee Experience

Best Practices: Create performance driven compensation plans Offer work schedules that align with employees lives Recognize and celebrate accomplishments not always with cash Offer easily accessible and relevant benefits Our 2012 Priorities & Initiatives Expand WFH and MyChoice programs Timely distribution of bonus plans to employees who drive the P&L Improve communication of benefits info to employees benefits statements, KUNet, Health Fairs Investigate low cost ways to recognize employee service and specific project assignments Work with Compensation, complete job evaluations for HR organization16

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Communications

Employee Experience

Best Practices: Timely, clear and ongoing two way communications Clearly understood expectations and wide recognition of accomplishments Continuous updates on company goals and achievements Our 2012 Priorities & Initiatives Host Lunch and Listens and other types of skip level meetings Institute management level peer groups Offer leadership meetings and ensure information is cascaded to all employees Publish Kaplan Way metrics Increased executive visibility on KUNet and in Student Support Centers

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Operational Excellence

Employee Experience

Best Practices: Clear expectations for projects across the organization with no silos 100% compliance be on time, on budget, on target Efforts to continuously improve are welcome and even expected Instill trust and mitigate risk by always doing what you say you will do Our 2012 Priorities & Initiatives Expect 100% compliance on company required initiatives such as new hire compliance training and performance appraisal completion Effectively administer the 2012 engagement survey with > 80% participation Handle every ER investigation thoroughly, including follow ups to ensure cases are considered closed by all parties Work with Kaplan Inc to update employee handbook & ensure faculty handbook reflects integrated policies (campus, online) as appropriate18Privileged and Confidential. For internal Kaplan use only.

OUR NEXT STEPS Create/confirm your 2012 Goals Review information with your manager Create SMART performance goals for 2012 Leaders will create a roll up for the team All HR team meeting in March date TBD KUG Leadership team meeting follow up Professional development session hosted by Employment Law team Stephanie Hart and/or Jessica Margolin FUN Look for continued updates throughout 2012 - THE DIFFERENCE IS US!

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Last but not least.

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