How to collaborate on content with an Agile team
-
Upload
richard-prowse -
Category
Education
-
view
284 -
download
0
Transcript of How to collaborate on content with an Agile team
![Page 1: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/1.jpg)
How to collaborate on content with an Agile team
UPDATED MARCH 2016
Gather Content Webinar
![Page 2: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/2.jpg)
My name’s Rich, I’m Head of Digital at the University of Bath where I lead a multi-disciplinary team of editors, designers and developers responsible for bath.ac.uk. For the past ten years, I have led on digital content efforts at top-ranking English universities. Most recently I have led an ambitious programme to transform the University’s digital marketing and communications platforms. Co-founder of Bath’s first content meet up. I regularly talk about my experience of adopting an Agile approach to content development, Content Strategy and User Experience design.
Hello
![Page 3: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/3.jpg)
What is Agile?
![Page 4: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/4.jpg)
Bath’s digital delivery principles
Ross Ferguson: Delivering a digital strategy for the University of Bath
• Put users’ needs first • Make decisions based on data • Release iteratively and often • Keep things simple and consistent • Provide ongoing support • Work in the open
![Page 5: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/5.jpg)
Project timeline
DesignDiscover Develop Test
Test
Iteration 1 Iteration 2 Iteration 3
Deliver
Deliver
Sprint 1 Sprint 2
Deliver
DiscoverTest
DesignDevelop DesignDevelop
Discover
Deliver
DesignDevelop
DiscoverTest
Waterfall
Agile
![Page 6: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/6.jpg)
“Agile is not a thing you buy. Agile is a thing you are.”Mike Bracken.“You can’t be half Agile” Government Digital Service Blog
IMAGE: HTTPS://WWW.FLICKR.COM/PHOTOS/GDSTEAM/20072445850 CC BY 2.0
![Page 7: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/7.jpg)
Content strategy
![Page 8: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/8.jpg)
Content strategy is a Roadmap that guides content planning, creation and governance
![Page 9: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/9.jpg)
Example content strategy
University of Bath’s student recruitment digital content strategy
![Page 10: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/10.jpg)
At Bath we apply Agile techniques to the planning, creation, and governance of digital content.
![Page 11: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/11.jpg)
Developing content
![Page 12: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/12.jpg)
User stories
![Page 13: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/13.jpg)
As a prospective student I want to search for engineering courses So that I can find out what I can study at Bath
As a <role> I want to <goal> So that <benefit>
How to write a user story
![Page 14: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/14.jpg)
As a prospective student I want to search for engineering courses So that I can find out what I can study at Bath
How to write a user story
![Page 15: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/15.jpg)
User story workshop
IWMW15 - Working in an Agile way masterclass
![Page 16: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/16.jpg)
User stories in action
![Page 17: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/17.jpg)
User stories help us to put people at the heart of bath.ac.uk and create content which meets their needs
![Page 18: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/18.jpg)
Learning to collaborate
![Page 19: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/19.jpg)
Sprints
![Page 20: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/20.jpg)
How to sprint
• Organise a planning meeting • Create a task board • Hold daily stand-ups • And a retrospective at the end
![Page 22: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/22.jpg)
Head of Digital Developer Editor-In-Chief Editor Content Producer Subject expert
+
Department
Technical Architect
Digital team
Delivery Manager
A typical sprint team
Product owner
Example of a product-led team at Bath
![Page 23: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/23.jpg)
Editor-In-Chief Editor Content Producer Subject expert
+
Department
Technical Architect
Digital team
Delivery Manager
A typical sprint team
Product owner
Example of a content-led team at Bath
![Page 24: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/24.jpg)
Retrospectives
Undergraduate induction retrospective
![Page 25: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/25.jpg)
Pair writing
![Page 26: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/26.jpg)
Example of pair writing
![Page 27: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/27.jpg)
Guidelines, tools and processes
![Page 28: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/28.jpg)
Guidelines
University of Bath Editorial style guide
University of Bath Content design guidance - Creating a Guide
![Page 29: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/29.jpg)
Tools
Editorial calendar for first year undergraduate students in Flow Content transition board in Trello
![Page 30: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/30.jpg)
Processes
University of Bath content maintenance process
Doing ReviewAgreed and queued
Task Task
Task
There are two types of tasks: tasks which require subject expertise and tasks that can be completed by anybody.
Tasks are sorted in order of priority. You should select the card at the top of the queue, even if you’re assigned to other tasks.
When you begin work on the task, assign yourself and move the card to ‘Doing’. You should only work on one task at a time.
When you complete work on a task move the card to ‘Review’. Ask a member of the team to check your work.
If you need more information to complete the work, move the card to ‘Queried’ and contact the content owner.
If the owner does not respond your request for more information in a week, you should send a follow-up email. If you do not receive a response within three weeks, you should move the task to ‘Stopped’.
Done
If you’ve been asked to review a task, assign yourself to the card. It is your responsibility to correct minor errors.
After completing the review checklist publish the page and move the task to ‘Done’.
If you find major issues with the content, notify the member of the team who worked on the task, reassign it to them and move the card to the bottom of the ‘Agreed and Queued’ column.
Major issue identified
Task
1 2 3
Task
Task Task
![Page 31: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/31.jpg)
Measuring performance
![Page 32: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/32.jpg)
One team different disciplines
![Page 33: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/33.jpg)
Agile is hard work. It requires practice and discipline
![Page 34: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/34.jpg)
Q&A
![Page 35: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/35.jpg)
Further reading
![Page 36: How to collaborate on content with an Agile team](https://reader031.fdocuments.net/reader031/viewer/2022030314/5887a9971a28aba2088b6427/html5/thumbnails/36.jpg)
Talk
Learn why the University of Bath adopted an Agile approach to content and how it was successful.
How to collaborate on content with an Agile team